Compare Otter.ai and Rev 
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (62.5% of reviews)
Entry-Level Pricing
Free 1 User
Free Per Month
Otter.ai
Star Rating
(464)4.4 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansRev
Star Rating
(589)4.7 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Rev excels in ease of use, with many users highlighting its intuitive interface that allows for quick transcription of meetings. One user mentioned, "I find Rev incredibly easy to use. I get text transcripts in minutes," which showcases its efficiency in turning audio into text.
- Users say that Otter.ai shines in meeting summaries, providing a comprehensive overview at the end of sessions. A reviewer noted, "I like that it provides a summary at the end with action items and a general summary of the meeting itself," making it a valuable tool for those who want to capture key points without manual effort.
- According to verified reviews, Rev's accuracy in transcription is a standout feature, with users appreciating its ability to handle various audio qualities. One user remarked, "The transcriptions really help me turn transcripts into meeting notes," indicating that Rev's precision can save time and reduce the need for human review.
- Reviewers mention that Otter.ai is particularly useful for real-time transcription, especially in collaborative settings. Users appreciate its ability to "silently join meetings you host" and act as a backup, ensuring that no important information is missed during discussions.
- G2 reviewers highlight that Rev offers superior customer support, with many users praising the responsiveness and helpfulness of the support team. One user stated, "Rev has been a good partner in doing business," reflecting a strong relationship between the company and its users.
- Users report that while Otter.ai performs well in technical contexts, it sometimes struggles with specific jargon. A user noted, "It’s usually very good at transcribing the conversation but some technical terms give it difficulty," suggesting that while it is effective, there is room for improvement in specialized fields.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Rev
Free
Free
Per Month
Limited storage & features. Need more? Try Essentials or Pro.
- 45 AI transcription & caption minutes/month (English only)
- Analyze up to 2 files at a time for quick case review
- Secure mobile app for dictation, on-the-go transcription, & case review
Free Trial
Otter.ai
Free Trial is available
Rev
No trial information availableRatings
Meets Requirements
8.7
389
9.3
308
Ease of Use
9.0
394
9.4
319
Ease of Setup
9.0
288
9.6
253
Ease of Admin
8.6
93
9.5
64
Quality of Support
8.4
251
9.3
226
Has the product been a good partner in doing business?
8.5
86
9.5
212
Product Direction (% positive)
8.9
377
9.5
302
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Not enough data
Artificial Intelligence - Conversation Intelligence
7.7
74
Not enough data
8.7
83
Not enough data
Not enough data
Not enough data
Generative AI
8.7
79
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
8.4
234
8.0
197
8.5
266
Transcription
7.7
192
8.1
263
8.7
179
9.3
257
7.9
157
8.4
225
7.3
159
7.9
209
Editing
8.1
171
8.2
207
Feature Not Available
8.1
235
7.9
176
8.5
233
Feature Not Available
7.7
200
Integration
7.9
156
8.4
211
7.6
52
7.7
191
8.3
168
8.8
224
7.8
149
7.7
191
8.0
159
7.9
197
Agentic AI - Transcription
8.4
50
8.2
88
8.2
49
7.9
87
7.9
48
8.0
88
Document Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Review
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - eDiscovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Meeting Automation - AI Meeting Assistants
9.0
191
9.3
28
7.9
181
8.8
28
8.4
179
8.8
26
Meeting Insights - AI Meeting Assistants
8.0
169
9.2
24
7.8
171
8.6
23
8.7
182
9.1
25
Accessibility - AI Meeting Assistants
Feature Not Available
Feature Not Available
8.7
178
8.4
24
Feature Not Available
8.7
22
Agentic AI - AI Meeting Assistants
8.3
84
8.3
13
7.9
83
8.1
13
7.9
86
8.2
13
8.0
83
8.3
13
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - AI Legal Assistant
Not enough data
8.3
25
Not enough data
8.6
27
LLM and NLP - AI Legal Assistant
Not enough data
8.2
26
Technology Benefit - AI Legal Assistant
Not enough data
8.4
24
Not enough data
7.9
26
Not enough data
8.1
24
Not enough data
8.3
25
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
7.9
27
Automation using Legal Tech - AI Legal Assistant
Not enough data
8.1
24
Compliance and Data Security - AI Legal Assistant
Not enough data
8.1
25
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
8.4
27
Agentic AI - AI Legal Assistant
Not enough data
8.9
21
Not enough data
8.3
23
Not enough data
8.5
24
Not enough data
8.6
22
Not enough data
8.2
24
Not enough data
8.4
20
Not enough data
9.0
23
Deployment & Integration - Voice Recognition
8.6
18
8.9
14
7.6
17
8.2
15
8.6
18
8.6
15
8.9
17
8.6
16
Performance Optimization - Voice Recognition
7.9
18
7.9
15
8.6
16
8.6
15
8.1
16
8.6
14
8.0
15
7.6
14
8.8
15
8.9
14
Security & Compliance - Voice Recognition
8.7
15
8.8
15
8.6
15
8.2
15
8.6
15
8.6
15
Advanced AI & Biometric Features - Voice Recognition
7.7
15
7.7
14
8.1
15
7.7
15
8.1
16
7.6
16
7.2
16
7.5
14
Agentic AI - Voice Recognition
8.4
15
8.5
8
Agentic AI - Note-Taking Software
9.0
28
8.3
11
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
64
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
67
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
64
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Rev are categorized as Transcription, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, and AI Sales Assistant
Rev is categorized as AI Legal Assistant and eDiscovery
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rev
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.2%
Computer Software
11.0%
Information Technology and Services
7.6%
Consulting
6.9%
Higher Education
4.8%
Other
58.6%
Marketing and Advertising
8.3%
Media Production
6.5%
Higher Education
6.3%
Computer Software
4.5%
Broadcast Media
4.2%
Other
70.2%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
can I use machine transcribing on the App
1 Comment
LT
Langulation provides professional translation services at the most competitive rates in the industry. We have vast experience translating a wide range of...Read more
How can we have closed captioning added to music videos?
1 Comment
LT
Langulation provides professional translation services at the most competitive rates in the industry. We have vast experience translating a wide range of...Read more
Is rev a legit company?
1 Comment
SL
Yes - I'm the Managing Director, EMEA. Rev is growing across the region to bring the world's most accurate AI Voice Applications to our 170k+ customers with...Read more
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