# Rev.io PSA formerly Tigerpaw One vs Vtiger All-In-One CRM Comparison | | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Star Rating** | 3.3 out of 5 | 4.3 out of 5 | | **Total Reviews** | 41 | 415 | | **Largest Market Segment** | Small-Business (78.0% of reviews) | Small-Business (67.3% of reviews) | | **Entry Level Price** | No pricing available | $12.00 1 User Per Month | --- ## Top Pros & Cons ### Rev.io PSA formerly Tigerpaw One Pros: - Easy Tracking (1 reviews) - Integration (1 reviews) Cons: - Expensive (1 reviews) ### Vtiger All-In-One CRM Pros: - Affordable (1 reviews) - Call Management (1 reviews) Cons: - Missing Features (2 reviews) - Bugs (1 reviews) --- ## Ratings Comparison | Rating | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Meets Requirements** | 7.1 (38 reviews) | 8.6 (360 reviews) | | **Ease of Use** | 6.1 (38 reviews) | 8.2 (361 reviews) | | **Ease of Setup** | 5.5 (16 reviews) | 7.9 (216 reviews) | | **Ease of Admin** | 6.7 (16 reviews) | 8.2 (213 reviews) | | **Quality of Support** | 6.9 (36 reviews) | 8.6 (345 reviews) | | **Has the product been a good partner in doing business?** | 7.2 (16 reviews) | 8.6 (205 reviews) | | **Product Direction (% positive)** | 5.0 (37 reviews) | 8.9 (347 reviews) | --- ## Pricing ### Rev.io PSA formerly Tigerpaw One #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Vtiger All-In-One CRM #### Entry-Level Pricing Plan: ONE GROWTH Price: $12.00 1 User Per Month Description: A CRM for small and medium-sized businesses. Key Features: - Lead and Contact Management - Salesforce Automation - Multiple pipelines - Internal Collaboration [Browse all 3 editions](https://www.g2.com/products/vtiger-all-in-one-crm/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Rev.io PSA formerly Tigerpaw One** | N/A | N/A | | **Vtiger All-In-One CRM** | 7.9/10 | 212 | #### Sales Force Automation | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Contact & Account Management** | Not enough data | 8.7 (183 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | Not enough data | 8.1 (169 reviews) ✓ Verified | | **Task / Activity Management** | Not enough data | 7.9 (172 reviews) ✓ Verified | | **Territory & Quota Management** | Not enough data | 7.3 (37 reviews) | | **Desktop Integration** | Not enough data | 7.8 (136 reviews) ✓ Verified | | **Product & Price List Management** | Not enough data | 7.8 (146 reviews) ✓ Verified | | **Quote & Order Management** | Not enough data | 8.2 (144 reviews) ✓ Verified | | **Customer Contract Management** | Not enough data | 8.2 (133 reviews) ✓ Verified | #### Marketing Automation | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Email Marketing** | Not enough data | 7.8 (138 reviews) ✓ Verified | | **Campaign Management** | Not enough data | 7.7 (133 reviews) ✓ Verified | | **Lead Management** | Not enough data | 8.4 (161 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 7.7 (98 reviews) ✓ Verified | #### Customer Support | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Case Management** | Not enough data | 8.3 (129 reviews) ✓ Verified | | **Customer Support Portal** | Not enough data | 8.1 (113 reviews) ✓ Verified | | **Knowledge Base** | Not enough data | 8.1 (124 reviews) ✓ Verified | | **Call Center Features** | Not enough data | 8.1 (84 reviews) | | **Support Analytics** | Not enough data | 8.1 (100 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Reporting** | Not enough data | 8.1 (175 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.0 (183 reviews) ✓ Verified | | **Forecasting** | Not enough data | 7.9 (127 reviews) ✓ Verified | #### Mobile & Social | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Social Collaboration Features** | Not enough data | 7.4 (85 reviews) ✓ Verified | | **Social Network Integration** | Not enough data | 7.1 (80 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 6.8 (121 reviews) ✓ Verified | #### Platform | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Customization** | Not enough data | 8.5 (120 reviews) ✓ Verified | | **Workflow Capability** | Not enough data | 8.4 (118 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.7 (123 reviews) ✓ Verified | | **Internationalization** | Not enough data | 8.1 (80 reviews) ✓ Verified | | **Sandbox / Test Environments** | Not enough data | 7.4 (26 reviews) ✓ Verified | | **Document & Content Mgmt.** | Not enough data | 7.8 (103 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.5 (119 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | 7.9 (97 reviews) ✓ Verified | #### Integration | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Data Import & Export Tools** | Not enough data | 8.0 (112 reviews) ✓ Verified | | **Integration APIs** | Not enough data | 7.6 (70 reviews) ✓ Verified | | **Breadth of Partner Applications** | Not enough data | 6.8 (73 reviews) ✓ Verified | #### Generative AI | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **AI Text Generation** | Not enough data | 6.7 (6 reviews) | #### Agentic AI - CRM | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Help Desk | Product | Score | Reviews | |---|---|---| | **Rev.io PSA formerly Tigerpaw One** | N/A | N/A | | **Vtiger All-In-One CRM** | 8.3/10 | 80 | #### Ticket and Case Management | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Ticket creation user experience** | Not enough data | 8.4 (44 reviews) ✓ Verified | | **Ticket response user experience** | Not enough data | 8.0 (41 reviews) ✓ Verified | | **Workflow** | Not enough data | 8.5 (49 reviews) ✓ Verified | | **Response Automation** | Not enough data | 8.5 (35 reviews) ✓ Verified | | **SLA Management** | Not enough data | 8.2 (28 reviews) ✓ Verified | | **Attachments/Screencasts** | Not enough data | 8.2 (33 reviews) | | **Ticket Collaboration** | Not enough data | 8.5 (36 reviews) ✓ Verified | | **Customer and Contacts Database** | Not enough data | 8.5 (42 reviews) ✓ Verified | #### Generative AI | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - Help Desk | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Communication Channels | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Customer Portal** | Not enough data | 7.8 (37 reviews) ✓ Verified | | **Email to Case** | Not enough data | 8.3 (42 reviews) ✓ Verified | | **Chat/Live Support** | Not enough data | 8.0 (34 reviews) | | **Social Integration** | Feature Not Available | 7.8 (31 reviews) ✓ Verified | | **Voice** | Not enough data | 8.3 (23 reviews) ✓ Verified | #### Platform | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Mobile User Support** | Not enough data | 7.3 (32 reviews) ✓ Verified | | **Customization ** | Not enough data | 8.4 (48 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.6 (49 reviews) ✓ Verified | | **Integration** | Not enough data | 7.9 (33 reviews) ✓ Verified | | **Reporting** | Not enough data | 8.3 (54 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.1 (58 reviews) ✓ Verified | ### Professional Services Automation | Product | Score | Reviews | |---|---|---| | **Rev.io PSA formerly Tigerpaw One** | N/A | N/A | | **Vtiger All-In-One CRM** | N/A | N/A | #### Customer Management | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Customer Profiles** | Not enough data | Not enough data | | **Sales** | Not enough data | Not enough data | | **Marketing** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | #### Project Management | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Project Planning** | Not enough data | Not enough data | | **Project Tracking** | Not enough data | Not enough data | | **Resource Definition** | Not enough data | Not enough data | | **Resource Management** | Not enough data | Not enough data | #### Accounting | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Revenue Recognition** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | | **Project Accounting** | Not enough data | Not enough data | | **Budget Tracking** | Not enough data | Not enough data | #### Portfolio Management | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Portfolio Definition** | Not enough data | Not enough data | | **Portfolio Performance** | Not enough data | Not enough data | | **Risk** | Not enough data | Not enough data | | **Portfolio Mix** | Not enough data | Not enough data | #### Analytics | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Forecasting** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **KPIs** | Not enough data | Not enough data | #### Administration | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Standard Integrations** | Not enough data | Not enough data | | **Workflow** | Not enough data | Not enough data | | **Access Management** | Not enough data | Not enough data | #### Platform | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **APIs** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | #### Generative AI | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | #### Artificial Intelligence - Professional Services Automation | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Predictive Forecasting** | Not enough data | Not enough data | | **Smart task suggestions** | Not enough data | Not enough data | | **Automated workflows** | Not enough data | Not enough data | #### Agentic AI - Professional Services Automation | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Work Management | Product | Score | Reviews | |---|---|---| | **Rev.io PSA formerly Tigerpaw One** | N/A | N/A | | **Vtiger All-In-One CRM** | N/A | N/A | #### Automation | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Workflows** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | | **Data repository** | Not enough data | Not enough data | #### Administration | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Permissions** | Not enough data | Not enough data | | **Procedures** | Not enough data | Not enough data | | **Remote Work** | Not enough data | Not enough data | #### Project management | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Task Prioritization** | Not enough data | Not enough data | | **Dependencies** | Not enough data | Not enough data | | **Planning** | Not enough data | Not enough data | | **Views** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Critical Path** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | #### Workload | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Resource Allocation** | Not enough data | Not enough data | | **Workspace** | Not enough data | Not enough data | | **Configuration** | Not enough data | Not enough data | | **Insights** | Not enough data | Not enough data | #### Communication & Collaboration | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Communication Channels** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Collaboration** | Not enough data | Not enough data | #### Cost Management | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Project Budgeting** | Not enough data | Not enough data | | **Time & Expense** | Not enough data | Not enough data | | **Profitability** | Not enough data | Not enough data | #### Integration | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Front Office** | Not enough data | Not enough data | | **Back Office** | Not enough data | Not enough data | | **External data** | Not enough data | Not enough data | #### Generative AI | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - Work Management | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Insurance CRM | Product | Score | Reviews | |---|---|---| | **Rev.io PSA formerly Tigerpaw One** | N/A | N/A | | **Vtiger All-In-One CRM** | N/A | N/A | #### Relationship Management - Insurance CRM | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Renewal Management** | Not enough data | Not enough data | | **Client Communication Tools** | Not enough data | Not enough data | | **Lead Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Winbacks** | Not enough data | Not enough data | | **Communication History** | Not enough data | Not enough data | | **Activity Management** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | #### Follow up Automation - Insurance CRM | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Automated Follow-Ups** | Not enough data | Not enough data | | **Marketing Campaigns** | Not enough data | Not enough data | #### Document Management - Insurance CRM | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Documentation handling** | Not enough data | Not enough data | #### Integrations & Reports - Insurance CRM | Feature | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Help Desk Software](https://www.g2.com/categories/help-desk) **Unique to Rev.io PSA formerly Tigerpaw One (2):** [Work Management Software](https://www.g2.com/categories/work-management), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Unique to Vtiger All-In-One CRM (2):** [CRM Software](https://www.g2.com/categories/crm), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm) --- ## Reviewer Demographics ### By Company Size | Segment | Rev.io PSA formerly Tigerpaw One | Vtiger All-In-One CRM | |---|---|---| | **Small-Business** | 78.0% | 67.3% | | **Mid-Market** | 14.6% | 29.1% | | **Enterprise** | 7.3% | 3.6% | ### By Industry #### Rev.io PSA formerly Tigerpaw One - **Telecommunications:** 39.0% - **Information Technology and Services:** 29.3% - **Construction:** 4.9% - **Computer Software:** 4.9% - **Security and Investigations:** 2.4% - **Retail:** 2.4% - **Military:** 2.4% - **Fund-Raising:** 2.4% - **Defense & Space:** 2.4% - **Consumer Electronics:** 2.4% - **Other:** 7.3% #### Vtiger All-In-One CRM - **Information Technology and Services:** 20.6% - **Computer Software:** 10.5% - **Marketing and Advertising:** 5.4% - **Telecommunications:** 4.4% - **Retail:** 2.8% - **Internet:** 2.6% - **Financial Services:** 2.3% - **Construction:** 2.1% - **Automotive:** 1.8% - **Electrical/Electronic Manufacturing:** 1.8% - **Other:** 45.8% --- ## Alternatives ### Alternatives to Rev.io PSA formerly Tigerpaw One - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (583 reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) — 4.2/5 stars (629 reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (685 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7012 reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1754 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (536 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (505 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13573 reviews) - [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1568 reviews) ### Alternatives to Vtiger All-In-One CRM - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13894 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews) - [Apptivo](https://www.g2.com/products/apptivo/reviews) — 4.4/5 stars (223 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (359 reviews) - [Spotler CRM](https://www.g2.com/products/spotler-crm/reviews) — 4.4/5 stars (147 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews) --- ## Top Discussions ### Rev.io PSA formerly Tigerpaw One No discussions available for this product. ### Vtiger All-In-One CRM - Title: [Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?](https://www.g2.com/discussions/24997-is-there-any-development-ongoing-to-allow-prospecting-lists-to-be-imported-instead-of-just-created-via-filter) — 2 comments, 1 upvote > **Top comment:** "You can use the existing module called Contacts List. Leads/Contacts can be a part of multichannels filters, by having them filtered or tagged on various..." - Title: [Whats the best way to advertise this product to my boss so that our company can switch to vtiger](https://www.g2.com/discussions/13339-whats-the-best-way-to-advertise-this-product-to-my-boss-so-that-our-company-can-switch-to-vtiger) — 2 comments, 1 upvote > **Top comment:** "This is an all in one solution, you can provide quotes, purchase orders price list, invoice ect along with a complete CRM with email, forecasting, gmail..." - Title: [How do companies typically use PRODUCT?](https://www.g2.com/discussions/usage-185a3a44-b31c-4998-8a2b-0366b7e4618f) — 2 comments, 1 upvote > **Top comment:** "If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and..." - Title: [How can this crm be easily automated?](https://www.g2.com/discussions/50909-how-can-this-crm-be-easily-automated) — 1 comment, 1 upvote > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..." - Title: [What industries or companies use PRODUCT?](https://www.g2.com/discussions/industry-16c22955-3416-4732-949d-7c3c2d4cd626) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** " Vtiger is used by over 300,000 companies across all industries. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/rev-io-psa-formerly-tigerpaw-one-vs-vtiger-all-in-one-crm)