Introducing G2.ai, the future of software buying.Try now

Compare ReturnGO and ShipStation

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
ReturnGO
ReturnGO
Star Rating
(90)4.8 out of 5
Market Segments
Small-Business (82.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$23.00 Per Month
Browse all 4 pricing plans
ShipStation
ShipStation
Star Rating
(552)4.3 out of 5
Market Segments
Small-Business (90.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00 10 Shipments Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that ShipStation excels in its "Label Printing" feature, scoring 9.1, which allows for efficient and customizable label creation, while ReturnGO, although strong, has a slightly lower score in this area, indicating it may not offer the same level of flexibility.
  • Reviewers mention that ReturnGO shines in "Quality of Support," with an impressive score of 9.9, suggesting that users find their customer service exceptionally responsive and helpful, whereas ShipStation's support quality is rated at 8.0, indicating room for improvement.
  • G2 users highlight that ReturnGO's "Product Direction" is rated a perfect 10.0, reflecting a strong alignment with user needs and future enhancements, while ShipStation's score of 7.8 suggests some users feel less confident about its future development.
  • Users on G2 report that ShipStation's "E-Commerce Integration" is rated highly at 9.6, making it a preferred choice for businesses looking to connect with various online platforms seamlessly, whereas ReturnGO's integration capabilities, while good, are rated lower at 8.8.
  • Reviewers mention that ReturnGO's "Ease of Setup" is rated at 9.0, indicating a user-friendly onboarding process, while ShipStation's score of 8.5 suggests that some users may encounter challenges during initial setup.
  • Users say that both products perform well in "Order Tracking," with ShipStation scoring 9.0 and ReturnGO slightly higher at 9.1, but users appreciate the additional features in ReturnGO that enhance visibility and tracking accuracy.
Pricing
Entry-Level Pricing
ReturnGO
Starter
$23.00
Per Month
Browse all 4 pricing plans
ShipStation
Free
$0.00
10 Shipments Per Month
Browse all 4 pricing plans
Free Trial
ReturnGO
Free Trial is available
ShipStation
Free Trial is available
Ratings
Meets Requirements
9.2
84
8.6
425
Ease of Use
9.0
84
8.6
431
Ease of Setup
8.9
65
8.4
218
Ease of Admin
9.1
59
8.6
211
Quality of Support
9.8
83
7.9
387
Has the product been a good partner in doing business?
9.7
58
8.5
208
Product Direction (% positive)
9.9
85
7.7
404
Features by Category
Not enough data
8.2
51
Product Sales
Not enough data
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Administration
Not enough data
8.2
48
Not enough data
9.1
49
Not enough data
7.9
42
Not enough data
8.8
48
Not enough data
8.7
44
Labels
7.9
7
9.0
275
9.0
7
8.5
249
7.5
6
8.5
199
Order management
8.9
6
8.9
261
8.3
6
8.7
261
7.5
6
8.9
261
8.3
6
8.8
260
Carrier and rate management
6.7
5
8.5
247
8.7
5
8.1
216
Feature Not Available
8.4
229
Inventory management
Feature Not Available
7.0
174
Feature Not Available
7.2
177
Feature Not Available
7.3
167
Reports
5.7
5
8.5
233
Feature Not Available
7.5
190
Feature Not Available
8.3
213
9.2
82
Not enough data
Integrations
9.6
79
Not enough data
8.8
58
Not enough data
8.2
58
Not enough data
9.0
56
Not enough data
Tracking
9.0
68
Not enough data
9.0
63
Not enough data
Transactions
9.4
71
Not enough data
9.4
72
Not enough data
9.6
74
Not enough data
9.5
70
Not enough data
Categories
Categories
Shared Categories
ReturnGO
ReturnGO
ShipStation
ShipStation
ReturnGO and ShipStation are categorized as Shipping
Unique Categories
ReturnGO
ReturnGO is categorized as Returns Management
ShipStation
ShipStation is categorized as Drop Shipping
Reviews
Reviewers' Company Size
ReturnGO
ReturnGO
Small-Business(50 or fewer emp.)
82.2%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
1.1%
ShipStation
ShipStation
Small-Business(50 or fewer emp.)
90.6%
Mid-Market(51-1000 emp.)
8.7%
Enterprise(> 1000 emp.)
0.7%
Reviewers' Industry
ReturnGO
ReturnGO
Apparel & Fashion
44.4%
Retail
27.8%
Sporting Goods
6.7%
Consumer Goods
3.3%
Textiles
2.2%
Other
15.6%
ShipStation
ShipStation
Retail
23.3%
Consumer Goods
9.3%
Apparel & Fashion
6.5%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.3%
Alternatives
ReturnGO
ReturnGO Alternatives
AfterShip
AfterShip
Add AfterShip
Narvar
Narvar
Add Narvar
FarEye
FarEye
Add FarEye
parcelLab
parcelLab
Add parcelLab
ShipStation
ShipStation Alternatives
Easyship
Easyship
Add Easyship
Sendcloud
Sendcloud
Add Sendcloud
Shippo
Shippo
Add Shippo
AfterShip
AfterShip
Add AfterShip
Discussions
ReturnGO
ReturnGO Discussions
Monty the Mongoose crying
ReturnGO has no discussions with answers
ShipStation
ShipStation Discussions
Should I use ShipStation?
3 Comments
Amber S.
AS
Absolutely. It makes fulfilling product orders simple.Read more
Does ShipStation use USPS?
3 Comments
What is ShipStation used for?
2 Comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more