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Compare ReturnGO and ShipStation 
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At a Glance
Market Segments
Small-Business (82.2% of reviews)
Small-Business (90.6% of reviews)
Entry-Level Pricing
$23.00 Per Month
$0.00 10 Shipments Per Month
ReturnGO
Star Rating
(90)4.8 out of 5
Market Segments
Small-Business (82.2% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 Per Month
Browse all 4 pricing plansShipStation
Star Rating
(552)4.3 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 10 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in its "Label Printing" feature, scoring 9.1, which allows for efficient and customizable label creation, while ReturnGO, although strong, has a slightly lower score in this area, indicating it may not offer the same level of flexibility.
- Reviewers mention that ReturnGO shines in "Quality of Support," with an impressive score of 9.9, suggesting that users find their customer service exceptionally responsive and helpful, whereas ShipStation's support quality is rated at 8.0, indicating room for improvement.
- G2 users highlight that ReturnGO's "Product Direction" is rated a perfect 10.0, reflecting a strong alignment with user needs and future enhancements, while ShipStation's score of 7.8 suggests some users feel less confident about its future development.
- Users on G2 report that ShipStation's "E-Commerce Integration" is rated highly at 9.6, making it a preferred choice for businesses looking to connect with various online platforms seamlessly, whereas ReturnGO's integration capabilities, while good, are rated lower at 8.8.
- Reviewers mention that ReturnGO's "Ease of Setup" is rated at 9.0, indicating a user-friendly onboarding process, while ShipStation's score of 8.5 suggests that some users may encounter challenges during initial setup.
- Users say that both products perform well in "Order Tracking," with ShipStation scoring 9.0 and ReturnGO slightly higher at 9.1, but users appreciate the additional features in ReturnGO that enhance visibility and tracking accuracy.
Pricing
Entry-Level Pricing
ReturnGO
Starter
$23.00
Per Month
20 returns included. $1.25 per extra return. Add-ons available.
- Full returns solution
- Variant exchange
- Return labels
ShipStation
Free
$0.00
10 Shipments Per Month
Ideal for quick label printing and basic shipping.
- 1 user
- 1 store connection
- Discounted carrier rates
Free Trial
ReturnGO
Free Trial is available
ShipStation
Free Trial is available
Ratings
Meets Requirements
9.2
84
8.6
425
Ease of Use
9.0
84
8.6
431
Ease of Setup
8.9
65
8.4
218
Ease of Admin
9.1
59
8.6
211
Quality of Support
9.8
83
7.9
387
Has the product been a good partner in doing business?
9.7
58
8.5
208
Product Direction (% positive)
9.9
85
7.7
404
Features by Category
Product Sales
Not enough data
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Administration
Not enough data
8.2
48
Not enough data
9.1
49
Not enough data
7.9
42
Not enough data
8.8
48
Not enough data
8.7
44
Labels
7.9
7
9.0
275
9.0
7
8.5
249
7.5
6
8.5
199
Order management
8.9
6
8.9
261
8.3
6
8.7
261
7.5
6
8.9
261
8.3
6
8.8
260
Carrier and rate management
6.7
5
8.5
247
8.7
5
8.1
216
Feature Not Available
8.4
229
Inventory management
Feature Not Available
7.0
174
Feature Not Available
7.2
177
Feature Not Available
7.3
167
Reports
5.7
5
8.5
233
Feature Not Available
7.5
190
Feature Not Available
8.3
213
Integrations
9.6
79
Not enough data
8.8
58
Not enough data
8.2
58
Not enough data
9.0
56
Not enough data
Tracking
9.0
68
Not enough data
9.0
63
Not enough data
Transactions
9.4
71
Not enough data
9.4
72
Not enough data
9.6
74
Not enough data
9.5
70
Not enough data
Categories
Categories
Shared Categories
ReturnGO and ShipStation are categorized as Shipping
Unique Categories
ReturnGO is categorized as Returns Management
ShipStation is categorized as Drop Shipping
Reviews
Reviewers' Company Size
ReturnGO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
44.4%
Retail
27.8%
Sporting Goods
6.7%
Consumer Goods
3.3%
Textiles
2.2%
Other
15.6%
Retail
23.3%
Consumer Goods
9.3%
Apparel & Fashion
6.5%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.3%
Discussions
ReturnGO has no discussions with answers
Should I use ShipStation?
3 Comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
What is ShipStation used for?
2 Comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
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