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Compare Retool and ServiceNow App Engine 
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At a Glance
Market Segments
Small-Business (54.7% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
Free
No pricing available
Retool
Star Rating
(348)4.6 out of 5
Market Segments
Small-Business (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansServiceNow App Engine
Star Rating
(776)4.5 out of 5
Market Segments
Enterprise (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ServiceNow App EngineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Retool excels in its no-code or low-code capabilities, with a score of 8.8, making it easier for non-developers to create applications quickly. In contrast, ServiceNow App Engine, while also user-friendly, scored slightly lower at 8.5, indicating a steeper learning curve for some users.
- Reviewers mention that Retool's app complexity score of 8.4 allows for the creation of sophisticated applications, but some users feel that ServiceNow App Engine's higher score of 8.6 in workflow management provides a more robust solution for enterprise-level needs.
- G2 users highlight that ServiceNow App Engine offers superior data security with a score of 8.6, which is crucial for enterprises handling sensitive information, while Retool's score of 8.4, although respectable, may not meet the stringent requirements of larger organizations.
- Users on G2 report that Retool's application templates score of 7.5 is a drawback compared to ServiceNow App Engine's 8.2, which provides a wider variety of pre-built templates, making it easier for users to get started with their projects.
- Reviewers say that Retool's customized branding feature, scoring 7.9, is less flexible than ServiceNow App Engine's 8.3, which allows for more extensive branding options, appealing to businesses that prioritize brand identity in their applications.
- Users report that while both platforms offer application deployment capabilities with scores of 8.6, ServiceNow App Engine's higher score in lifecycle management (8.5) suggests a more comprehensive approach to managing application updates and maintenance, which is vital for long-term project success.
Pricing
Entry-Level Pricing
Retool
Free
Free
For developers and small teams
- Unlimited web and mobile apps 1GB of workflow data
- 5GB of data storage
- Connect to any API or data source
ServiceNow App Engine
No pricing availableFree Trial
Retool
Free Trial is available
ServiceNow App Engine
Free Trial is available
Ratings
Meets Requirements
8.6
270
8.6
558
Ease of Use
8.6
272
8.7
593
Ease of Setup
8.4
210
8.7
497
Ease of Admin
8.6
150
8.7
437
Quality of Support
8.4
204
8.5
537
Has the product been a good partner in doing business?
8.9
127
8.8
418
Product Direction (% positive)
9.3
249
9.5
525
Features by Category
Digital Workflows
9.1
49
Not enough data
8.9
50
Not enough data
7.4
46
Not enough data
Forms
8.3
49
Not enough data
7.4
45
Not enough data
7.3
45
Not enough data
Automation
8.9
49
Not enough data
8.8
46
Not enough data
8.6
47
Not enough data
6.6
44
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
76
Not enough data
8.6
74
Not enough data
8.0
72
Not enough data
7.5
70
Not enough data
Data Control
8.5
70
Not enough data
8.4
72
Not enough data
8.4
69
Not enough data
Agentic AI - Drag and Drop App Builder
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Functionality
8.4
112
8.7
319
7.9
103
8.2
303
7.2
99
8.0
293
8.1
111
8.2
316
8.6
112
8.6
317
7.8
105
8.1
313
8.3
102
8.5
305
Agentic AI - Mobile Development Platforms
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.0
7
Generation and Interpretation - AI App Builder
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Generated Application Quality - AI App Builder
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
9.1
9
Application Design
8.1
137
8.2
331
|
Verified
8.3
139
8.2
330
|
Verified
7.8
130
8.3
332
|
Verified
7.4
128
8.3
333
|
Verified
8.0
133
8.9
339
|
Verified
Data Control
8.1
130
8.3
314
|
Verified
8.3
135
8.3
317
|
Verified
8.2
129
8.6
319
|
Verified
Publishing
8.5
134
8.7
333
|
Verified
8.3
135
8.5
331
|
Verified
8.2
132
8.5
325
|
Verified
Agentic AI - Low-Code Development Platforms
9.0
5
8.0
35
9.3
5
8.1
36
9.0
5
8.1
36
User Interface Design
Not enough data
8.4
167
Not enough data
8.6
184
Not enough data
8.3
180
Not enough data
8.8
186
Data Control
Not enough data
8.5
174
Not enough data
8.5
175
Not enough data
8.6
174
Publishing
Not enough data
8.7
176
Not enough data
8.7
180
Not enough data
8.5
178
Agentic AI - No-Code Development Platforms
Not enough data
8.0
10
Not enough data
7.8
10
Not enough data
7.7
10
Categories
Categories
Shared Categories
Retool and ServiceNow App Engine are categorized as Application Development Platforms, Low-Code Development Platforms, and AI App Builder
Unique Categories
Retool is categorized as Drag and Drop App Builder and Digital Process Automation (DPA)
ServiceNow App Engine is categorized as Mobile Development Platforms and No-Code Development Platforms
Reviews
Reviewers' Company Size
Retool
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow App Engine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Financial Services
10.7%
Information Technology and Services
9.5%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
3.8%
Other
50.3%
Information Technology and Services
25.5%
Computer Software
9.3%
Financial Services
5.3%
Consulting
4.6%
Banking
4.6%
Other
50.8%
Alternatives
Discussions
Except using Retool as an internal tool, any cases about using retool as a public tool?
1 Comment
TR
Depending on your use case it is quite flexible. On higher tiers supports user level access control, imbedding, and google docs integration is pretty good.Read more
How do I populate a table as I'm running a query?
1 Comment
NS
You should be able to apply the query to a table and it should populate automatically.Read more
What is Retool used for?
1 Comment
AR
Retool is used to create customized, data applications and tools for internal use within organizations. It simplifies the development process, making it...Read more
What is ServiceNow App Engine used for?
2 Comments
SB
One of the purpose is to to create a custom application in ServiceNow with low code/no code.Read more
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