Compare Retently and Survicate 
At a Glance
Market Segments
Mid-Market (59.3% of reviews)
Small-Business (46.1% of reviews)
Entry-Level Pricing
Starting at $25.00 Per Month
Free
Retently
Star Rating
(29)4.7 out of 5
Market Segments
Mid-Market (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 Per Month
Browse all 3 pricing plansSurvicate
Star Rating
(204)4.6 out of 5
Market Segments
Small-Business (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansRetently vs Survicate
When assessing the two solutions, reviewers found Survicate easier to use. However, Retently is easier to set up and administer. Reviewers also preferred doing business with Retently overall.
- Reviewers felt that Survicate meets the needs of their business better than Retently.
- When comparing quality of ongoing product support, reviewers felt that Survicate is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Survicate over Retently.
Pricing
Entry-Level Pricing
Retently
BASIC
Starting at $25.00
Per Month
12000 surveys per year
- Great for small businesses
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Free Trial
Retently
No trial information availableSurvicate
Free Trial is available
Ratings
Meets Requirements
8.8
16
8.9
161
Ease of Use
9.1
17
9.3
165
Ease of Setup
9.8
11
9.1
112
Ease of Admin
9.8
10
9.0
91
Quality of Support
9.1
17
9.4
158
Has the product been a good partner in doing business?
10.0
10
9.3
89
Product Direction (% positive)
7.9
11
9.2
152
Features by Category
User Response Methods
Not enough data
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Participant Selection
Not enough data
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Generative AI
Not enough data
5.7
12
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Customization
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Not enough data
7.8
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.0
5
7.0
9
Not enough data
7.6
9
7.3
5
8.3
9
Feedback Analysis
Not enough data
7.0
9
Not enough data
6.9
9
9.2
6
8.9
9
Feedback Sources
Not enough data
9.4
8
8.7
5
9.0
10
Feature Not Available
7.9
8
Not enough data
8.5
8
Generative AI
Not enough data
7.1
8
Not enough data
7.4
7
Survey Management
Not enough data
9.2
75
Not enough data
8.8
73
Not enough data
8.6
68
Not enough data
8.8
72
Survey Customization
Not enough data
8.8
71
Not enough data
8.7
67
Not enough data
7.8
57
Not enough data
8.4
50
Survey Insights
Not enough data
8.3
76
Not enough data
8.1
54
Not enough data
8.8
65
Not enough data
8.3
63
Agentic AI - Survey
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
6.9
9
Categories
Categories
Shared Categories
Retently and Survicate are categorized as Feedback Analytics and Experience Management
Unique Categories
Retently has no unique categories
Reviews
Reviewers' Company Size
Retently
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.5%
Computer Software
18.5%
Financial Services
14.8%
Marketing and Advertising
7.4%
Venture Capital & Private Equity
3.7%
Other
37.0%
Computer Software
16.2%
Information Technology and Services
12.0%
Financial Services
9.4%
Marketing and Advertising
6.8%
Internet
6.3%
Other
49.2%
Alternatives
Discussions
How much does NPS software cost?
1 Comment
DB
Hi there,
It really depends on your needs and volume. For Retently the price starts as low as $49 per month and then you can tailor it according to your...Read more
Retently has no more discussions with answers
Survicate has no discussions with answers
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