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Compare Retention.com and Whatso 
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At a Glance
Market Segments
Small-Business (87.3% of reviews)
Small-Business (55.3% of reviews)
Entry-Level Pricing
$500.00
No pricing available
Retention.com
Star Rating
(114)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$500.00
Browse all 2 pricing plansWhatso
Star Rating
(52)4.0 out of 5
Market Segments
Small-Business (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatsoRetention.com vs Whatso
When assessing the two solutions, reviewers found Retention.com easier to use, set up, and administer. Reviewers also preferred doing business with Retention.com overall.
- Retention.com and Whatso both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Retention.com is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Retention.com over Whatso.
Pricing
Entry-Level Pricing
Retention.com
Startup
$500.00
Incremental Revenue of 5-10k/mo
- 60-day Pilot Period
- 60-Day Opt-Out Annual Commitment
Whatso
No pricing availableFree Trial
Retention.com
No trial information availableWhatso
No trial information availableRatings
Meets Requirements
9.0
73
9.0
40
Ease of Use
9.1
73
8.7
41
Ease of Setup
8.6
43
8.1
8
Ease of Admin
9.1
38
8.3
8
Quality of Support
8.9
70
8.5
38
Has the product been a good partner in doing business?
9.3
38
8.5
8
Product Direction (% positive)
8.3
70
8.0
40
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
SMS Platform
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Retention.com and Whatso share no categories
Unique Categories
Retention.com is categorized as Other Marketing, Visitor Identification, SMS Marketing, Personalization, and Identity Resolution
Whatso is categorized as WhatsApp Marketing
Reviews
Reviewers' Company Size
Retention.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
14.5%
Retail
11.8%
Marketing and Advertising
10.9%
Health, Wellness and Fitness
10.0%
Apparel & Fashion
7.3%
Other
45.5%
Marketing and Advertising
12.8%
Consumer Goods
8.5%
Computer Software
8.5%
Accounting
8.5%
Education Management
6.4%
Other
55.3%
Discussions
What is GetEmails?
1 Comment
NR
Get emails places a pixel on your website and sends you email addresses based on new IP. Their data used to be high quality and then recently they started...Read more
Retention.com has no more discussions with answers
How do you plan on moving ahead of the competition in the future?
2 Comments
CR
Regularly post community guidelines and notes about the ‘reply’ functionality. Whether a new group or an established one it never hurts to post...Read more
How do I can use the app more effective in my official work?
1 Comment
MM
Like other chat programs, you can chat directly with another user who is in your phone’s contact list. You can also call or video call them, or even record...Read more
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