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# Retention.com vs SuperBuzz Comparison - What are their main differences?

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Retention.comSuperBuzz[+ Add Product](#)

Reviews

**Retention.com** [

4.5/5(123)

](https://www.g2.com/products/retention-com/reviews#reviews)

**SuperBuzz** [

4.9/5(38)

](https://www.g2.com/products/superbuzz/reviews#reviews)

Pricing

**Retention.com**
Free Trial

**$0.10** 1 lead · Product #1: Grow

**SuperBuzz**
Free Trial

**Free Trial** 50000 push messages · Early Buzzer

**Pricing Insights**
from reviews

Time to Implement

**Retention.com**
\<1 month

Based on 24 responses

**SuperBuzz**
Not enough reviews yet

Return on Investment

**Retention.com**
8 months

Based on 20 responses

**SuperBuzz**
Not enough reviews yet

Perceived Cost

**Retention.com**
$$$$$

**SuperBuzz**
Not enough reviews yet

Average Discount

**Retention.com**
7%

**SuperBuzz**
Not enough reviews yet

 ![Retention.com](https://images.g2crowd.com/uploads/product/hd_favicon/176555e2d9a0d19ea11826db0935bfa0/retention-com-formerly-getemails.svg "Retention.com")

 ![SuperBuzz](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ddd217c2e6e1093c071e2eb275ee7145/superbuzz.png "SuperBuzz")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Retention.com**
[
Ease of Use (8)
](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226124&qs=pros-and-cons#reviews)[
Easy Setup (7)
](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226046&qs=pros-and-cons#reviews)[
Lead Quality (3)
](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1227094&qs=pros-and-cons#reviews)[
Contact Management (1)
](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=2516296&qs=pros-and-cons#reviews)

**SuperBuzz**
Not enough data

Screenshots

**Retention.com**
 ![Retention.com screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1356402/Screenshot-2024-01-18-at-12.42.07-PM.png)

**SuperBuzz**
 ![SuperBuzz screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1268033/Social-covers-FB-cover-1.jpg)

Ratings

Meets Requirements

**Retention.com**

9.0

9.074

**SuperBuzz**

8.9

8.919

Ease of Use

**Retention.com**

9.0

9.074

**SuperBuzz**

9.1

9.119

Ease of Setup

**Retention.com**

8.5

8.544

**SuperBuzz**

8.9

8.99

Ease of Admin

**Retention.com**

9.1

9.138

**SuperBuzz**

8.9

8.99

Quality of Support

**Retention.com**

8.8

8.871

**SuperBuzz**

9.1

9.119

Has the product been a good partner in doing business?

**Retention.com**

9.3

9.338

**SuperBuzz**

8.9

8.99

Product Direction (% positive)

**Retention.com**

8.4

8.471

**SuperBuzz**

10.0

10.012

Features

SMS Marketing[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

6.3

5

Not enough data

Text Messaging

Bulk SMS

Not enough data

Not enough data

Two-Way Text Messaging

Feature Not Available

Not enough data

Text Scheduler

Feature Not Available

Not enough data

Automatic Replies

Feature Not Available

Not enough data

Automatic URL Shortening

Feature Not Available

Not enough data

MMS Marketing

Feature Not Available

Not enough data

Personalization

Feature Not Available

Not enough data

Transactional SMS

Feature Not Available

Not enough data

Link Shortening

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Scheduled Messaging

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

2-Way Messaging

Not enough data

Not enough data

SMS Platform

Reporting

6.3(won by default)

5

Not enough data

Marketing Automation

Feature Not Available

Not enough data

White Label

Feature Not Available

Not enough data

Text-to-Landline

Feature Not Available

Not enough data

Short Codes

Feature Not Available

Not enough data

API Integration

Feature Not Available

Not enough data

QR Codes

Not enough data

Not enough data

Agentic AI - SMS Marketing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

AI Automation - SMS Marketing

AI SMS

Not enough data

Not enough data

AI Content Generation - SMS Marketing

AI SMS

Not enough data

Not enough data

Additional Functionality

Campaign Scheduling

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Text-to-Win

Not enough data

Not enough data

Mobile Coupons

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Mass Texting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Consent Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Open Rate Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Survey Builder

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

MMS

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Mobile Keywords

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Show 5 feature categories with incomplete data

Other Marketing[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Commenting/Notes

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Digital Asset Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Distinct Marketing Functionality

Not enough data

Not enough data

Specialized or Emerging Capabilities

Not enough data

Not enough data

Niche Application

Not enough data

Not enough data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Visitor Identification[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Visitor Identification

Cross-system Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Conversion Rate Optimization

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Site Search Tracking

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Pageview Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Time on Site Tracking

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

User Interaction Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Multiple Site Management

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Identity Resolution[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Firewall Software

Autonomous Task Execution

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Personalization[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Personalization

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Personalization - Personalization

Predictive Recommendations

Not enough data

Not enough data

Audience Segmentation

Not enough data

Not enough data

Adaptive Content

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Website Personalization

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Content Analytics

Not enough data

Not enough data

Behavioral Targeting

Not enough data

Not enough data

Account Based Marketing

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Abandoned Cart Saver

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Contextual Targeting

Not enough data

Not enough data

Experience Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

WYSIWYG Editor

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Retention.com](https://images.g2crowd.com/uploads/product/hd_favicon/176555e2d9a0d19ea11826db0935bfa0/retention-com-formerly-getemails.svg "Retention.com")](https://www.g2.com/products/retention-com/reviews)

Retention.com

Small-Business(50 or fewer emp.)

87.5%

Mid-Market(51-1000 emp.)

12.5%

Enterprise(\> 1000 emp.)

0%

[![SuperBuzz](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ddd217c2e6e1093c071e2eb275ee7145/superbuzz.png "SuperBuzz")](https://www.g2.com/products/superbuzz/reviews)

SuperBuzz

Small-Business(50 or fewer emp.)

83.3%

Mid-Market(51-1000 emp.)

13.9%

Enterprise(\> 1000 emp.)

2.8%

Small-Business

(50 or fewer emp.)

87.5%

83.3%

Mid-Market

(51-1000 emp.)

12.5%

13.9%

Enterprise

(\> 1000 emp.)

0%

2.8%

Reviewers' Industry

[![Retention.com](https://images.g2crowd.com/uploads/product/hd_favicon/176555e2d9a0d19ea11826db0935bfa0/retention-com-formerly-getemails.svg "Retention.com")](https://www.g2.com/products/retention-com/reviews)
Retention.com

Consumer Goods

14.4%

Retail

11.7%

Marketing and Advertising

11.7%

Health, Wellness and Fitness

9.9%

Apparel & Fashion

7.2%

Other

45.0%

[![SuperBuzz](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ddd217c2e6e1093c071e2eb275ee7145/superbuzz.png "SuperBuzz")](https://www.g2.com/products/superbuzz/reviews)
SuperBuzz

Apparel & Fashion

11.1%

Marketing and Advertising

11.1%

Information Technology and Services

8.3%

Health, Wellness and Fitness

8.3%

Accounting

5.6%

Other

55.6%

Alternatives

**Retention.com Alternatives**

 ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo")

[
Klaviyo
](/products/klaviyo/reviews)

 ![Listrak](https://images.g2crowd.com/uploads/product/hd_favicon/48ea104dd8402031a82d0f209c7dee22/listrak.svg "Listrak")

[
Listrak
](/products/listrak/reviews)

 ![Customers.ai](https://images.g2crowd.com/uploads/product/hd_favicon/d13e640c74221877c47e7e5b4b8e6e4d/customers-ai.svg "Customers.ai")

[
Customers.ai
](/products/customers-ai/reviews)

 ![Omnisend](https://images.g2crowd.com/uploads/product/hd_favicon/c0f501f06a970bbfecf6da058f184e71/omnisend.svg "Omnisend")

[
Omnisend
](/products/omnisend/reviews)

**SuperBuzz Alternatives**

 ![Thinkific](https://images.g2crowd.com/uploads/product/hd_favicon/4457b19ad7808e4f2f4089c7250ba213/thinkific.svg "Thinkific")

[
Thinkific
](/products/thinkific/reviews)

 ![Google Trends](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_91458feb7dbeb0f5518a9006b475c574/google-trends.jpg "Google Trends")

[
Google Trends
](/products/google-trends/reviews)

 ![E-goi](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba7ab7d81b56bdd7ae76cba3715ddd10/e-goi.png "E-goi")

[
E-goi
](/products/e-goi/reviews)

 ![Leadsie](https://images.g2crowd.com/uploads/product/hd_favicon/f801fa8d3ec2e78e3bd9fece406459f9/leadsie.svg "Leadsie")

[
Leadsie
](/products/leadsie/reviews)

## Retention.com vs SuperBuzz

When assessing the two solutions, reviewers found SuperBuzz easier to use and set up. However, Retention.com is easier to administer. Reviewers also preferred doing business with Retention.com overall.

- Reviewers felt that Retention.com meets the needs of their business better than SuperBuzz.
- When comparing quality of ongoing product support, reviewers felt that SuperBuzz is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SuperBuzz over Retention.com.