2026 Best Software Awards are here!See the list
Compare Restroworks Restaurant POS and UrbanPiper 
At a Glance
Market Segments
Small-Business (48.8% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Restroworks Restaurant POS
Star Rating
(1,254)4.8 out of 5
Market Segments
Small-Business (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Restroworks Restaurant POSUrbanPiper
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about UrbanPiperSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Restroworks Restaurant POS excels in providing a comprehensive ecosystem for restaurant operations, integrating features like POS, inventory management, and reporting into one platform. Users appreciate this all-in-one approach, noting that it simplifies daily tasks and enhances operational efficiency.
- Users say that UrbanPiper offers strong integration capabilities, particularly with popular food delivery services like Swiggy and Zomato. This feature is highlighted as a significant advantage, allowing restaurants to streamline their online ordering processes, although some users feel that the reporting and insights could be improved.
- Reviewers mention that Restroworks Restaurant POS has a user-friendly interface and excellent support services, making it easy for staff to manage menu configurations and customer interactions. This ease of use is a recurring theme in positive feedback, with many users stating they have successfully utilized the system for years.
- According to verified reviews, UrbanPiper's customer support is responsive, with users praising the dedicated account managers who assist with queries. However, some users feel that while support is helpful, the overall functionality of the software could be enhanced to better meet their needs.
- G2 reviewers highlight that Restroworks Restaurant POS has a significantly higher satisfaction score compared to UrbanPiper, reflecting a more favorable user experience overall. This is supported by a larger volume of recent reviews, indicating that many users are actively engaging with the platform and finding value in its features.
- Users report that while UrbanPiper has its strengths in integration, it falls short in areas like analytics and reporting capabilities compared to Restroworks. Many users express a desire for more robust reporting tools, which Restroworks provides, helping restaurants make informed decisions based on timely data.
Pricing
Entry-Level Pricing
Restroworks Restaurant POS
No pricing availableUrbanPiper
No pricing availableFree Trial
Restroworks Restaurant POS
No trial information availableUrbanPiper
No trial information availableRatings
Meets Requirements
9.5
896
8.3
34
Ease of Use
9.6
957
8.8
35
Ease of Setup
9.5
607
9.2
27
Ease of Admin
9.3
359
8.9
25
Quality of Support
9.5
912
8.8
35
Has the product been a good partner in doing business?
9.5
353
9.4
26
Product Direction (% positive)
9.6
748
9.6
26
Features by Category
Administration
9.5
443
Not enough data
9.1
361
Not enough data
9.2
292
Not enough data
9.3
356
Not enough data
9.5
446
Not enough data
9.1
231
Not enough data
Meal Service
9.4
307
Not enough data
9.5
370
Not enough data
9.4
363
Not enough data
9.6
407
Not enough data
9.5
404
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Finances
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.7
119
7.1
8
9.7
97
5.6
8
9.6
102
7.3
8
9.7
107
7.5
6
Analytics
9.6
138
7.8
10
9.6
112
6.5
8
9.6
107
6.4
7
9.6
101
5.0
8
Platform Basics
9.5
321
8.9
6
9.4
232
8.1
7
Back Office
9.4
256
8.3
7
9.3
204
7.3
5
9.4
267
8.6
7
9.1
245
Not enough data
Front of Office
9.6
360
7.8
6
9.5
314
8.7
5
9.5
341
8.3
5
9.3
229
Not enough data
Platform Data
9.5
276
9.0
7
Agentic AI - Restaurant Management
9.0
19
Not enough data
9.0
18
Not enough data
9.4
21
Not enough data
9.4
17
Not enough data
9.4
16
Not enough data
9.2
18
Not enough data
9.5
19
Not enough data
Generative AI
8.8
34
Not enough data
8.8
33
Not enough data
Order Management
Not enough data
9.2
11
Not enough data
7.9
12
Not enough data
8.8
13
Not enough data
8.3
10
Kitchen Logistics
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
7.4
7
Platform
Not enough data
7.2
13
Not enough data
8.2
10
Not enough data
8.9
11
Not enough data
5.8
6
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Restroworks Restaurant POS and UrbanPiper are categorized as Restaurant Management and Restaurant Business Intelligence & Analytics
Unique Categories
Restroworks Restaurant POS is categorized as Restaurant POS
UrbanPiper is categorized as Cloud Kitchen Management, Restaurant Inventory Management, and Food Delivery
Reviews
Reviewers' Company Size
Restroworks Restaurant POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UrbanPiper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
53.4%
Food & Beverages
22.5%
Hospitality
21.9%
Retail
0.6%
Food Production
0.6%
Other
1.1%
Food & Beverages
47.3%
Restaurants
34.5%
Food Production
5.5%
Retail
3.6%
Hospitality
3.6%
Other
5.5%
Alternatives
Discussions
How can POSisT be used in on-line business development, leaving out food aggregators?
1 Comment
RC
Web Ordering is one of the methods to by pass the food aggregators.Read more
What kind of software do restaurants use?
1 Comment
KK
Order Management and Inventory ManagementRead more
What is Posist Restaurant POS used for?
1 Comment
KK
It's used for billing, generating CRM data, and to do sales analysisRead more
UrbanPiper has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
