Compare Restaurant365 and UrbanPiper 
Featured Products
At a Glance
Market Segments
Mid-Market (74.0% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Restaurant365
Star Rating
(318)4.6 out of 5
Market Segments
Mid-Market (74.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Restaurant365UrbanPiper
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about UrbanPiperSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Restaurant365 excels in providing a comprehensive platform for restaurant management, with features that integrate vendor management, accounting, and operations into one cohesive system. Users appreciate the ability to consolidate all their information in a single database, which is crucial for effective business reporting.
- Users say UrbanPiper shines in its integration capabilities, particularly with popular food delivery services like Swiggy and Zomato. Reviewers highlight that the insights and reports generated by UrbanPiper are unique and not available from other POS systems, making it a valuable tool for businesses focused on delivery.
- According to verified reviews, Restaurant365 has a higher overall satisfaction score, reflecting its strong performance in areas like business intelligence and analytics. Users have noted the platform's robust reporting features, which are essential for tracking business performance and making informed decisions.
- Reviewers mention that UrbanPiper offers a responsive support experience, with dedicated account managers who quickly address queries. This level of customer service is particularly appreciated by users who value prompt assistance in resolving issues.
- G2 reviewers highlight that while Restaurant365 has a more complex setup process, it ultimately provides a well-integrated platform that supports various operational needs. Users have pointed out that the initial learning curve is worth it for the long-term benefits of having a centralized system.
- Users report that UrbanPiper's ease of use is a significant advantage, with many finding the interface intuitive and straightforward. This user-friendly design helps businesses get up and running quickly, although some users feel it may lack the depth of features found in more comprehensive systems like Restaurant365.
Pricing
Entry-Level Pricing
Restaurant365
No pricing availableUrbanPiper
No pricing availableFree Trial
Restaurant365
No trial information availableUrbanPiper
No trial information availableRatings
Meets Requirements
8.7
254
8.3
34
Ease of Use
8.4
272
8.8
35
Ease of Setup
7.2
218
9.2
27
Ease of Admin
8.1
161
8.9
25
Quality of Support
8.9
246
8.8
35
Has the product been a good partner in doing business?
9.0
160
9.4
26
Product Direction (% positive)
9.3
263
9.6
26
Features by Category
Administration
8.6
118
Not enough data
8.2
93
Not enough data
Finances
8.8
119
Not enough data
9.0
120
Not enough data
8.6
116
Not enough data
8.8
118
Not enough data
Inventory Management
8.5
107
Not enough data
8.3
116
Not enough data
8.8
120
Not enough data
7.7
79
Not enough data
Administration
8.8
132
7.1
8
Feature Not Available
5.6
8
7.5
108
7.3
8
Feature Not Available
7.5
6
Analytics
8.4
128
7.8
10
Feature Not Available
6.5
8
Feature Not Available
6.4
7
Feature Not Available
5.0
8
Platform Basics
8.6
61
Not enough data
8.8
61
Not enough data
8.7
62
Not enough data
Platform Data
8.4
62
Not enough data
8.4
55
Not enough data
Platform Additional Functionality
8.9
58
Not enough data
8.6
57
Not enough data
8.6
49
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
164
8.9
6
8.2
147
8.1
7
Back Office
8.9
168
8.3
7
8.0
134
7.3
5
8.5
158
8.6
7
8.5
160
Not enough data
Front of Office
Feature Not Available
7.8
6
Feature Not Available
8.7
5
Feature Not Available
8.3
5
Feature Not Available
Not enough data
Platform Data
8.0
151
9.0
7
Agentic AI - Restaurant Management
7.3
28
Not enough data
7.4
28
Not enough data
7.6
29
Not enough data
7.7
27
Not enough data
7.5
27
Not enough data
7.7
27
Not enough data
7.7
26
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Order Management
Not enough data
9.2
11
Not enough data
7.9
12
Not enough data
8.8
13
Not enough data
8.3
10
Kitchen Logistics
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
7.4
7
Platform
Not enough data
7.2
13
Not enough data
8.2
10
Not enough data
8.9
11
Not enough data
5.8
6
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Restaurant365 and UrbanPiper are categorized as Restaurant Business Intelligence & Analytics, Restaurant Inventory Management, and Restaurant Management
Unique Categories
Restaurant365 is categorized as Restaurant Scheduling
UrbanPiper is categorized as Cloud Kitchen Management and Food Delivery
Reviews
Reviewers' Company Size
Restaurant365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UrbanPiper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
56.2%
Food & Beverages
16.9%
Accounting
15.6%
Hospitality
7.5%
Airlines/Aviation
1.0%
Other
2.9%
Food & Beverages
47.3%
Restaurants
34.5%
Food Production
5.5%
Retail
3.6%
Hospitality
3.6%
Other
5.5%
Alternatives
Discussions
What is Restaurant365 used for?
1 Comment
AE
Restaurant365 is a software platform geared towards the restaurant and hospitality industry that provides accounting and inventory management tools. Read more
Restaurant365 has no more discussions with answers
UrbanPiper has no discussions with answers
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