# Restaurant365 vs Upserve Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Restaurant365 excels in overall user satisfaction, reflected in its higher G2 Score compared to Upserve. Users appreciate its ability to integrate various functions like accounting and operations into one platform, making it a robust choice for mid-market restaurants.
- **Users say** that Upserve offers an intuitive and easy-to-learn interface, which is particularly beneficial for small businesses. Reviewers highlight its clear reporting system and basic integration capabilities, making it accessible for those new to restaurant management software.
- **According to verified reviews** , Restaurant365 stands out for its comprehensive database and unique reporting features, which are crucial for business success. Users mention the platform's ability to consolidate information, enhancing operational efficiency.
- **Reviewers mention** that while Upserve has a strong focus on user experience with high scores in areas like dashboard and employee management, it faces challenges in meeting the specific workflow needs of some users, leading to configuration difficulties.
- **G2 reviewers highlight** the quality of support provided by Restaurant365, which is rated significantly higher than Upserve. Users appreciate the responsive assistance, which is vital for resolving issues quickly in a fast-paced restaurant environment.
- **Users report** that Upserve's ease of setup is a notable advantage, with many finding the onboarding process straightforward. However, Restaurant365's more complex setup may require additional time and resources, which could be a consideration for businesses looking for a quick implementation.



| | Restaurant365 | Upserve | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 318 | 90 | 
| **Largest Market Segment** | Mid-Market (74.0% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | No pricing available | $99 per month | 

---
## Top Pros & Cons

### Restaurant365

Pros:
- Ease of Use (36 reviews)
- Features (24 reviews)

Cons:
- Missing Features (10 reviews)
- Training Difficulty (10 reviews)

### Upserve

**Not enough data**

---
## Ratings Comparison
| Rating | Restaurant365 | Upserve | 
|---|---|---|
  | **Meets Requirements** | 8.7 (254 reviews) | 8.2 (76 reviews) | 
  | **Ease of Use** | 8.4 (272 reviews) | 8.9 (76 reviews) | 
  | **Ease of Setup** | 7.2 (218 reviews) | 8.5 (54 reviews) | 
  | **Ease of Admin** | 8.1 (161 reviews) | 8.5 (54 reviews) | 
  | **Quality of Support** | 8.8 (246 reviews) | 7.6 (75 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (160 reviews) | 8.1 (54 reviews) | 
  | **Product Direction (% positive)** | 9.3 (263 reviews) | 6.9 (76 reviews) | 

---
## Pricing

### Restaurant365

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Upserve

#### Entry-Level Pricing

Plan: One Terminal

Price: $99 per month

Key Features:
- Menu Consultation and guided onboarding and installation
- Upserve Core Platform with Upserve Payments
- Guest Insights

[Browse all 4 editions](https://www.g2.com/products/upserve-2019-05-21/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | N/A | N/A |
| **Upserve** | 8.6/10 | 30 |

#### Administration

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Menu Building** | Not enough data | 8.4 (26 reviews) | 
| **Inventory Management** | Not enough data | 7.5 (19 reviews) | 
| **Employee Scheduling** | Not enough data | 7.8 (9 reviews) | 
| **Accounting** | Not enough data | 9.2 (19 reviews) | 
| **Reporting & Analytics** | Not enough data | 9.6 (27 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (14 reviews) | 

#### Meal Service

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Payment Gateway** | Not enough data | 9.0 (27 reviews) | 
| **Table Management** | Not enough data | 8.8 (23 reviews) | 
| **Check Adjustment** | Not enough data | 8.8 (26 reviews) | 
| **Kitchen Tickets** | Not enough data | 8.9 (26 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.3 (19 reviews) | 

### Restaurant Inventory Management

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.5/10 | 124 |
| **Upserve** | N/A | N/A |

#### Administration

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Analytics** | 8.6 (118 reviews) | Not enough data | 
| **Order Tracking** | 8.2 (93 reviews) | Not enough data | 

#### Finances

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Food Costing** | 8.8 (119 reviews) | Not enough data | 
| **Invoice Tracking** | 9.0 (120 reviews) | Not enough data | 
| **Recipe Costing** | 8.6 (116 reviews) | Not enough data | 
| **Accounting** | 8.8 (118 reviews) | Not enough data | 

#### Inventory Management 

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Waste Tracking** | 8.5 (107 reviews) | Not enough data | 
| **Recipe Creation** | 8.3 (116 reviews) | Not enough data | 
| **Inventory Control** | 8.8 (120 reviews) | Not enough data | 
| **Online Ordering** | 7.7 (79 reviews) | Not enough data | 

### Restaurant Business Intelligence & Analytics

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.2/10 | 132 |
| **Upserve** | N/A | N/A |

#### Administration

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Accounting** | 8.8 (132 reviews) | Not enough data | 
| **Marketing Tools** | Feature Not Available | Not enough data | 
| **Employee Management** | 7.5 (108 reviews) | Not enough data | 
| **Guest Profiles** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Reports & Analytics** | 8.4 (128 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 
| **Feedback Management** | Feature Not Available | Not enough data | 
| **Market Intelligence** | Feature Not Available | Not enough data | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.6/10 | 65 |
| **Upserve** | N/A | N/A |

#### Platform Basics

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Interoperability** | 8.6 (61 reviews) | Not enough data | 
| **Performance** | 8.8 (61 reviews) | Not enough data | 
| **Reporting** | 8.7 (62 reviews) | Not enough data | 

#### Platform Data

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Dashboard** | 8.4 (62 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.4 (55 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Cloud** | 8.9 (58 reviews) | Not enough data | 
| **Mobility** | 8.6 (57 reviews) | Not enough data | 
| **Messaging** | 8.6 (49 reviews) | Not enough data | 

#### Agentic AI - Restaurant Scheduling

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.0/10 | 172 |
| **Upserve** | 9.2/10 | 18 |

#### Platform Basics

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Reporting** | 8.4 (164 reviews) | 8.8 (11 reviews) | 
| **Interoperability** | 8.2 (147 reviews) | 9.0 (7 reviews) | 

#### Back Office

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Accounting** | 8.9 (168 reviews) | 9.4 (11 reviews) | 
| **Employee Management** | 8.0 (134 reviews) | 9.7 (11 reviews) | 
| **Analytics** | 8.5 (158 reviews) | 9.2 (14 reviews) | 
| **Inventory Management** | 8.5 (160 reviews) | 8.0 (9 reviews) | 

#### Front of Office

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **POS** | Feature Not Available | 9.6 (17 reviews) | 
| **Table Management** | Feature Not Available | 9.4 (13 reviews) | 
| **Kitchen Ticketing** | Feature Not Available | 9.2 (16 reviews) | 
| **Reservations** | Feature Not Available | Not enough data | 

#### Platform Data

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Dashboard** | 8.0 (151 reviews) | 9.6 (12 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (28 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (29 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (27 reviews) | Not enough data | 
| **Decision Making** | 7.7 (26 reviews) | Not enough data | 

#### Generative AI

| Feature | Restaurant365 | Upserve | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to Restaurant365 (3):** [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics), [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management), [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling)

**Unique to Upserve (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


---
## Reviewer Demographics

### By Company Size

| Segment | Restaurant365 | Upserve | 
|---|---|---|
| **Small-Business** | 14.3% | 77.3% | 
| **Mid-Market** | 74.0% | 17.0% | 
| **Enterprise** | 11.7% | 5.7% | 

### By Industry

#### Restaurant365

- **Restaurants:** 56.2%
- **Food & Beverages:** 16.9%
- **Accounting:** 15.6%
- **Hospitality:** 7.5%
- **Airlines/Aviation:** 1.0%
- **Human Resources:** 0.6%
- **Market Research:** 0.3%
- **Legal Services:** 0.3%
- **International Affairs:** 0.3%
- **Food Production:** 0.3%
- **Other:** 1.0%

#### Upserve

- **Food & Beverages:** 37.5%
- **Restaurants:** 31.8%
- **Hospitality:** 12.5%
- **Retail:** 4.5%
- **Wine and Spirits:** 3.4%
- **Entertainment:** 2.3%
- **Music:** 1.1%
- **Mental Health Care:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Investment Management:** 1.1%
- **Other:** 3.4%

---
## Alternatives

### Alternatives to Restaurant365

- [Crunchtime](https://www.g2.com/products/crunchtime/reviews) — 4.3/5 stars (52 reviews)
- [MarginEdge](https://www.g2.com/products/marginedge/reviews) — 4.6/5 stars (31 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1301 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [MarketMan](https://www.g2.com/products/marketman/reviews) — 4.3/5 stars (52 reviews)
- [Craftable](https://www.g2.com/products/craftable/reviews) — 4.4/5 stars (89 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) — 4.7/5 stars (1013 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)

### Alternatives to Upserve

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1301 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (408 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)

---
## Top Discussions

### Restaurant365

- Title: [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) — 1 comment
  > **Top comment:** "Restaurant365 is a software platform geared towards the restaurant and hospitality industry that provides accounting and inventory management tools. "

### Upserve

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/restaurant365-vs-upserve-2019-05-21)