# Restaurant365 vs TouchBistro Restaurant POS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Restaurant365 excels in providing a comprehensive platform that integrates various functions such as accounting and operations, making it easier for users to manage their restaurant's data in one place. Users appreciate the ability to consolidate information into a robust database, which is crucial for effective reporting and decision-making.
- **Users say** that TouchBistro Restaurant POS stands out for its **user-friendly interface** and intuitive design, which requires minimal training. Many find it easy to navigate and quickly access the help function, enhancing the overall user experience, especially for new staff.
- **According to verified reviews** , Restaurant365 receives high marks for its **quality of support** , with users highlighting the responsiveness and helpfulness of the support team. This level of service contributes to a more positive experience when addressing issues or seeking guidance.
- **Reviewers mention** that while TouchBistro offers commendable customer service, it faces challenges in areas like **reporting and analytics** , where users feel it could provide more in-depth insights compared to Restaurant365's robust reporting capabilities.
- **G2 reviewers indicate** that Restaurant365's strong performance in **interoperability** allows for seamless integration with various vendors, which is a significant advantage for restaurants looking to streamline their operations and enhance efficiency.
- **Users highlight** that while TouchBistro is quick to implement and easy to learn, it may not meet the complex needs of larger operations as effectively as Restaurant365, which is tailored more towards mid-market establishments with diverse operational requirements.



| | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 318 | 108 | 
| **Largest Market Segment** | Mid-Market (74.0% of reviews) | Small-Business (84.8% of reviews) | 
| **Entry Level Price** | No pricing available | $249USD/MO. | 

---
## Top Pros & Cons

### Restaurant365

Pros:
- Ease of Use (36 reviews)
- Features (24 reviews)

Cons:
- Missing Features (10 reviews)
- Training Difficulty (10 reviews)

### TouchBistro Restaurant POS

Pros:
- Ease of Use (1 reviews)
- Reliability (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
  | **Meets Requirements** | 8.7 (254 reviews) | 7.7 (101 reviews) | 
  | **Ease of Use** | 8.4 (272 reviews) | 8.5 (103 reviews) | 
  | **Ease of Setup** | 7.2 (218 reviews) | 7.9 (72 reviews) | 
  | **Ease of Admin** | 8.1 (161 reviews) | 8.5 (70 reviews) | 
  | **Quality of Support** | 8.8 (246 reviews) | 7.7 (99 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (160 reviews) | 8.3 (69 reviews) | 
  | **Product Direction (% positive)** | 9.3 (263 reviews) | 7.9 (101 reviews) | 

---
## Pricing

### Restaurant365

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### TouchBistro Restaurant POS

#### Entry-Level Pricing

Plan: TEAM - Up to 5 Licenses

Price: $249USD/MO.

Description: Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.


[Browse all 4 editions](https://www.g2.com/products/touchbistro-restaurant-pos/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | N/A | N/A |
| **TouchBistro Restaurant POS** | 6.1/10 | 24 |

#### Administration

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Menu Building** | Not enough data | 6.6 (20 reviews) | 
| **Inventory Management** | Not enough data | 5.4 (19 reviews) | 
| **Employee Scheduling** | Not enough data | 4.9 (15 reviews) | 
| **Accounting** | Not enough data | 6.2 (20 reviews) | 
| **Reporting & Analytics** | Not enough data | 6.3 (21 reviews) | 
| **Loyalty Management** | Not enough data | 6.1 (12 reviews) | 

#### Meal Service

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Payment Gateway** | Not enough data | 5.2 (20 reviews) | 
| **Table Management** | Not enough data | 6.7 (20 reviews) | 
| **Check Adjustment** | Not enough data | 6.4 (20 reviews) | 
| **Kitchen Tickets** | Not enough data | 6.7 (21 reviews) | 
| **Takeout & Delivery** | Not enough data | 6.6 (15 reviews) | 

### Restaurant Inventory Management

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.5/10 | 124 |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Administration

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Analytics** | 8.6 (118 reviews) | Not enough data | 
| **Order Tracking** | 8.2 (93 reviews) | Not enough data | 

#### Finances

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Food Costing** | 8.8 (119 reviews) | Not enough data | 
| **Invoice Tracking** | 9.0 (120 reviews) | Not enough data | 
| **Recipe Costing** | 8.6 (116 reviews) | Not enough data | 
| **Accounting** | 8.8 (118 reviews) | Not enough data | 

#### Inventory Management 

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Waste Tracking** | 8.5 (107 reviews) | Not enough data | 
| **Recipe Creation** | 8.3 (116 reviews) | Not enough data | 
| **Inventory Control** | 8.8 (120 reviews) | Not enough data | 
| **Online Ordering** | 7.7 (79 reviews) | Not enough data | 

### Restaurant Business Intelligence & Analytics

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.2/10 | 132 |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Administration

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Accounting** | 8.8 (132 reviews) | Not enough data | 
| **Marketing Tools** | Feature Not Available | Not enough data | 
| **Employee Management** | 7.5 (108 reviews) | Not enough data | 
| **Guest Profiles** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Reports & Analytics** | 8.4 (128 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 
| **Feedback Management** | Feature Not Available | Not enough data | 
| **Market Intelligence** | Feature Not Available | Not enough data | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.6/10 | 65 |
| **TouchBistro Restaurant POS** | N/A | N/A |

#### Platform Basics

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Interoperability** | 8.6 (61 reviews) | Not enough data | 
| **Performance** | 8.8 (61 reviews) | Not enough data | 
| **Reporting** | 8.7 (62 reviews) | Not enough data | 

#### Platform Data

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Dashboard** | 8.4 (62 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.4 (55 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Cloud** | 8.9 (58 reviews) | Not enough data | 
| **Mobility** | 8.6 (57 reviews) | Not enough data | 
| **Messaging** | 8.6 (49 reviews) | Not enough data | 

#### Agentic AI - Restaurant Scheduling

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Restaurant365** | 8.0/10 | 172 |
| **TouchBistro Restaurant POS** | 6.1/10 | 13 |

#### Platform Basics

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Reporting** | 8.4 (164 reviews) | 6.2 (11 reviews) | 
| **Interoperability** | 8.2 (147 reviews) | 5.6 (9 reviews) | 

#### Back Office

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Accounting** | 8.9 (168 reviews) | 5.6 (11 reviews) | 
| **Employee Management** | 8.0 (134 reviews) | 5.7 (10 reviews) | 
| **Analytics** | 8.5 (158 reviews) | 7.1 (11 reviews) | 
| **Inventory Management** | 8.5 (160 reviews) | 5.4 (9 reviews) | 

#### Front of Office

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **POS** | Feature Not Available | 6.7 (11 reviews) | 
| **Table Management** | Feature Not Available | 6.7 (11 reviews) | 
| **Kitchen Ticketing** | Feature Not Available | 6.4 (11 reviews) | 
| **Reservations** | Feature Not Available | 5.9 (9 reviews) | 

#### Platform Data

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Dashboard** | 8.0 (151 reviews) | 6.0 (10 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (28 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (29 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (27 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (27 reviews) | Not enough data | 
| **Decision Making** | 7.7 (26 reviews) | Not enough data | 

#### Generative AI

| Feature | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to Restaurant365 (3):** [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics), [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management), [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling)

**Unique to TouchBistro Restaurant POS (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


---
## Reviewer Demographics

### By Company Size

| Segment | Restaurant365 | TouchBistro Restaurant POS | 
|---|---|---|
| **Small-Business** | 14.3% | 84.8% | 
| **Mid-Market** | 74.0% | 11.4% | 
| **Enterprise** | 11.7% | 3.8% | 

### By Industry

#### Restaurant365

- **Restaurants:** 56.2%
- **Food & Beverages:** 16.9%
- **Accounting:** 15.6%
- **Hospitality:** 7.5%
- **Airlines/Aviation:** 1.0%
- **Human Resources:** 0.6%
- **Market Research:** 0.3%
- **Legal Services:** 0.3%
- **International Affairs:** 0.3%
- **Food Production:** 0.3%
- **Other:** 1.0%

#### TouchBistro Restaurant POS

- **Restaurants:** 29.5%
- **Food & Beverages:** 22.9%
- **Hospitality:** 13.3%
- **Retail:** 3.8%
- **Entertainment:** 3.8%
- **Information Technology and Services:** 2.9%
- **Wine and Spirits:** 1.9%
- **Food Production:** 1.9%
- **Investment Management:** 1.9%
- **Internet:** 1.9%
- **Other:** 16.2%

---
## Alternatives

### Alternatives to Restaurant365

- [Crunchtime](https://www.g2.com/products/crunchtime/reviews) — 4.3/5 stars (52 reviews)
- [MarginEdge](https://www.g2.com/products/marginedge/reviews) — 4.6/5 stars (31 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (368 reviews)
- [MarketMan](https://www.g2.com/products/marketman/reviews) — 4.3/5 stars (52 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Craftable](https://www.g2.com/products/craftable/reviews) — 4.4/5 stars (87 reviews)
- [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) — 4.6/5 stars (979 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)

### Alternatives to TouchBistro Restaurant POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (368 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Silverware](https://www.g2.com/products/silverware/reviews) — 3.8/5 stars (62 reviews)
- [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)

---
## Top Discussions

### Restaurant365

- Title: [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) — 1 comment
  > **Top comment:** "Restaurant365 is a software platform geared towards the restaurant and hospitality industry that provides accounting and inventory management tools. "

### TouchBistro Restaurant POS

- Title: [Do you support the Star Kitchen Buzzer?](https://www.g2.com/discussions/hardware-setup) — 2 comments, 1 upvote
  > **Top comment:** "Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the..."
- Title: [What is TouchBistro Restaurant POS used for?](https://www.g2.com/discussions/what-is-touchbistro-restaurant-pos-used-for) — 1 comment
  > **Top comment:** "It’s a point-of-sale (POS) system specifically designed for the restaurant industry, and it really helped streamline everything—from taking orders to..."
- Title: [How do i put someone’s name across a table rather than just their colour?](https://www.g2.com/discussions/how-do-i-put-someone-s-name-across-a-table-rather-than-just-their-colour) — 1 comment, 1 upvote
  > **Top comment:** "Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'..."
- Title: [I have printers from a previous POS. Will they work with TouchBistro?](https://www.g2.com/discussions/hardware-setup-e3519a59-f9fb-4ee8-acd2-8c6fa8754f40) — 1 comment, 1 upvote
  > **Top comment:** "Keep it up https://orcid.org/0000-0002-0641-850X"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/restaurant365-vs-touchbistro-restaurant-pos)