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At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
No pricing available
$395 per user, per year
Responsive, formerly RFPIO
Star Rating
(1,234)4.5 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Responsive, formerly RFPIOSmartDocs
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$395 per user, per year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartDocs excels in "PDF Creation" with a score of 9.2, making it a preferred choice for those who prioritize high-quality document outputs. In contrast, Responsive, formerly RFPIO, has a lower score of 8.2 in this area, indicating that users may find its PDF capabilities less robust.
- Reviewers mention that SmartDocs offers superior "Customizability: Variables and Fields" with a score of 8.8, allowing for more tailored document creation. Responsive, formerly RFPIO, scores slightly lower at 8.4, which may limit customization options for users looking for specific variable integrations.
- G2 users highlight that SmartDocs has a strong "Quality of Support" rating of 8.8, which is crucial for users who need reliable assistance. In comparison, Responsive, formerly RFPIO, shines even brighter with a score of 9.2, suggesting that users may experience more responsive and effective support when issues arise.
- Users on G2 report that SmartDocs has a slightly lower "Ease of Setup" score of 7.7 compared to Responsive, formerly RFPIO, which scores 8.7. This indicates that users may find Responsive easier to implement and integrate into their existing workflows.
- Reviewers mention that both products perform well in "Collaborative Creation," scoring 8.9 each. However, users say that SmartDocs provides a more intuitive "Document Builder Interface" with a score of 8.7, which may enhance the collaborative experience compared to Responsive's score of 8.2.
- Users report that SmartDocs has a strong focus on "RFP Generation" with a score of 8.3 for "RFX," while Responsive, formerly RFPIO, has a lower score of 8.1 in "Template Creation and Flexibility." This suggests that SmartDocs may offer more robust features for users specifically focused on RFP processes.
Pricing
Entry-Level Pricing
Responsive, formerly RFPIO
No pricing availableSmartDocs
EXPRESS
$395
per user, per year
Ideal for casual writers who create repetitive documents such as proposals, assessments, contracts, and reports.
Free Trial
Responsive, formerly RFPIO
No trial information availableSmartDocs
Free Trial is available
Ratings
Meets Requirements
8.9
1,022
8.3
15
Ease of Use
8.7
1,037
9.0
15
Ease of Setup
8.6
606
7.7
5
Ease of Admin
8.7
533
8.0
5
Quality of Support
9.1
903
8.8
13
Has the product been a good partner in doing business?
9.3
519
8.3
5
Product Direction (% positive)
9.0
991
10.0
15
Features by Category
Document Creation
8.3
463
|
Verified
8.8
15
|
Verified
8.0
452
|
Verified
8.6
15
|
Verified
7.8
418
|
Verified
8.4
15
|
Verified
8.1
397
|
Verified
Feature Not Available
8.0
361
|
Verified
9.2
14
|
Verified
8.1
396
|
Verified
Feature Not Available
Workflow
8.2
418
|
Verified
8.7
14
|
Verified
8.8
456
|
Verified
8.9
15
|
Verified
8.5
435
|
Verified
8.9
14
|
Verified
Analytics
8.2
364
|
Verified
8.2
13
|
Verified
8.2
397
|
Verified
8.3
14
|
Verified
8.4
450
|
Verified
8.5
14
|
Verified
Administration and Platform
8.8
488
|
Verified
8.6
12
|
Verified
8.4
477
|
Verified
8.6
11
|
Verified
7.6
315
|
Verified
7.8
10
|
Verified
7.3
234
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
7.6
250
|
Verified
8.0
10
|
Verified
Generative AI
7.5
139
Not enough data
RFP Generation
7.5
506
Not enough data
8.3
497
Not enough data
8.0
486
Not enough data
8.9
614
Not enough data
RFP Distribution
8.1
507
Not enough data
7.6
483
Not enough data
7.8
487
Not enough data
Submissions
8.8
582
Not enough data
8.8
604
Not enough data
8.6
564
Not enough data
7.8
394
Not enough data
RFP Response
8.5
507
Not enough data
8.8
562
Not enough data
8.7
544
Not enough data
7.7
397
Not enough data
8.1
405
Not enough data
7.9
400
Not enough data
Agentic AI - RFP
7.0
65
Not enough data
6.8
65
Not enough data
6.7
65
Not enough data
Data Sources
8.1
113
Not enough data
7.8
118
Not enough data
8.4
119
Not enough data
Generation
8.0
117
Not enough data
8.2
115
Not enough data
8.1
112
Not enough data
Delivery
8.4
112
Not enough data
8.1
105
Not enough data
7.8
93
Not enough data
Generative AI
7.7
75
Not enough data
7.7
73
Not enough data
6.5
52
Not enough data
6.2
51
Not enough data
Agentic AI - Document Generation
6.0
7
Not enough data
Functionality
7.4
112
Not enough data
7.5
110
Not enough data
7.7
124
Not enough data
8.5
143
Not enough data
Risk assessment
7.1
107
Not enough data
6.7
104
Not enough data
7.7
115
Not enough data
6.8
21
Not enough data
Generative AI - Vendor Security and Privacy Assessment
7.4
23
Not enough data
8.0
24
Not enough data
Supplier Marketplace
8.6
7
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
Contract Management
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Data Collection
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Project Management
8.3
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Responsive, formerly RFPIO and SmartDocs are categorized as Proposal
Unique Categories
Responsive, formerly RFPIO is categorized as RFP, Vendor Security and Privacy Assessment, Strategic Sourcing, Document Generation, and Salesforce AppExchange Apps
SmartDocs has no unique categories
Reviews
Reviewers' Company Size
Responsive, formerly RFPIO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.0%
Information Technology and Services
19.9%
Financial Services
7.1%
Insurance
5.1%
Hospital & Health Care
4.6%
Other
39.3%
Higher Education
13.3%
Food & Beverages
13.3%
Retail
6.7%
Primary/Secondary Education
6.7%
Newspapers
6.7%
Other
53.3%
Discussions
What format of RFPs and security questionnaires does RFPIO support for importing?
1 Comment
MW
Users can import Excel, Word, and pdf files onto the RFPIO platform.Read more
Can the response be exported into the source file?
1 Comment
MW
Yes, it can!
Users can import the file onto the RFPIO platform, collaborate with their team to answer questions on the platform, and then export all the...Read more
What 3rd party tools can RFPIO integrate with?
1 Comment
MW
RFPIO supports integrations with 17 different tools, including CRM Connectors, Cloud Storage, SSO Authentication, and Communication Tools.
Popular...Read more
Where is my reusable content stored?
1 Comment
Official Response from SmartDocs
If you use Professional Edition or Express Edition, your reusable content is stored in Microsoft SharePoint. Your reusable content repository can reside...Read more
How is SmartDocs licensed?
1 Comment
Official Response from SmartDocs
You pay an annual subscription fee that includes everything you need to use the software, including access to the SmartDocs software, full product support,...Read more
We don't store our documents in SharePoint. Is this a problem?
1 Comment
Official Response from SmartDocs
No. SmartDocs only uses SharePoint to store your reusable content. Your documents can be stored in the exact same location you store them today.Read more
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