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At a Glance
Market Segments
Small-Business (63.9% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Respondent
Star Rating
(506)4.6 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RespondentUserbrain
Star Rating
(15)4.8 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Respondent excels in its survey management features, particularly the Survey Builder, which received a score of 8.8, while Userbrain's survey management tools are slightly less favored, with a score of 8.5. Users appreciate the intuitive design of Respondent's builder, making it easier to create complex surveys.
- Users report that Userbrain shines in the quality of support, boasting a score of 9.8 compared to Respondent's 8.9. Reviewers mention that Userbrain's customer service is responsive and helpful, which is crucial for users needing immediate assistance.
- G2 users highlight that Userbrain offers superior ease of use, scoring 9.7 against Respondent's 9.1. Reviewers mention that Userbrain's interface is more user-friendly, making it easier for new users to navigate and utilize the software effectively.
- Users on G2 indicate that Respondent has a more extensive feedback source variety, particularly with its survey link feature scoring 9.1, while Userbrain's feedback source options are less diverse. Reviewers appreciate the flexibility that Respondent provides in gathering feedback through multiple channels.
- Reviewers mention that Userbrain's analytics capabilities are impressive, with a score of 9.3, while Respondent's analytics score is lower at 8.3. Users say that Userbrain's reporting tools provide deeper insights, which are essential for data-driven decision-making.
- Users report that Respondent's participant selection options, particularly the in-app recruitment, scored 8.3, which is lower than Userbrain's offerings. Reviewers mention that Userbrain provides a more robust recruitment pool, making it easier to find the right participants for studies.
Pricing
Entry-Level Pricing
Respondent
No pricing availableUserbrain
Free
$0.00
No subscription, no minimum order
- 5 sessions with your own users
- Refills monthly
- Get testers from our 150k+ pool of qualified testers on demand
Free Trial
Respondent
No trial information availableUserbrain
Free Trial is available
Ratings
Meets Requirements
8.9
289
9.5
11
Ease of Use
9.1
294
9.7
12
Ease of Setup
9.1
87
9.8
7
Ease of Admin
8.8
50
Not enough data
Quality of Support
8.9
275
9.8
11
Has the product been a good partner in doing business?
8.8
48
Not enough data
Product Direction (% positive)
8.8
287
10.0
11
Features by Category
User Response Methods
9.1
155
|
Verified
9.3
5
8.5
140
9.0
5
8.6
138
|
Verified
8.3
5
Feature Not Available
8.3
5
Feature Not Available
9.3
5
Participant Selection
Feature Not Available
7.3
5
Feature Not Available
5.7
5
Feature Not Available
6.7
5
8.2
136
|
Verified
8.3
5
Insights
8.3
143
|
Verified
9.0
5
8.3
140
|
Verified
8.3
5
8.4
145
|
Verified
8.7
5
Generative AI
8.6
68
9.0
5
Feedback Source
8.7
83
Not enough data
9.0
85
Not enough data
8.7
78
Not enough data
8.5
75
Not enough data
8.7
80
Not enough data
Feedback Management
8.8
76
Not enough data
8.9
79
Not enough data
8.8
80
Not enough data
9.1
84
Not enough data
Insights
8.7
75
Not enough data
8.9
76
Not enough data
9.2
78
Not enough data
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.8
171
Not enough data
8.8
182
Not enough data
8.5
171
Not enough data
8.7
171
Not enough data
Survey Customization
8.5
165
Not enough data
8.7
166
Not enough data
8.8
160
Not enough data
8.5
157
Not enough data
Survey Insights
8.8
167
Not enough data
8.2
151
Not enough data
8.6
159
Not enough data
8.6
169
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Respondent and Userbrain are categorized as User Research
Unique Categories
Respondent is categorized as Consumer Video Feedback and Survey
Userbrain has no unique categories
Reviews
Reviewers' Company Size
Respondent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userbrain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.7%
Information Technology and Services
8.3%
Market Research
5.5%
Marketing and Advertising
5.0%
Accounting
3.9%
Other
66.7%
Computer Software
13.3%
Retail
6.7%
Marketing and Advertising
6.7%
Leisure, Travel & Tourism
6.7%
Law Practice
6.7%
Other
60.0%
Alternatives
Discussions
Is respondent legit?
6 Comments
TS
Absolute Read more
How do we get to know about suggested study for us?
3 Comments
SO
Everyone is not perfect in writing. Writing is a skilfull job and it is not possible for everyone to write. Most of the students hate writing essays in...Read more
What is a user test?
1 Comment
Official Response from Userbrain
A user test is a 5-15 minute screen recording including audio from one of our testers using your site on their own devices.
Our testers will follow the...Read more
Who and where is your panel from?
1 Comment
Official Response from Userbrain
Our testing panel is made of 30000 everyday people, from all around the world. You can target our testers based on their language, region, gender, age, and...Read more
How many different tasks can I set?
1 Comment
Official Response from Userbrain
We don’t limit the amount of tasks you can ask our testers to perform on your site. However, your set of tasks should be doable within 15 minutes.Read more
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