Compare respond.io and yellow.ai

At a Glance
respond.io
respond.io
Star Rating
(468)4.8 out of 5
Market Segments
Small-Business (75.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 4 pricing plans
yellow.ai
yellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about yellow.ai
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that respond.io excels in user experience, with many praising its ability to consolidate all conversations in one application. This feature significantly enhances lead organization and connectivity, making it a favorite among sales teams.
  • Users say that yellow.ai offers a user-friendly interface that simplifies chatbot development. Reviewers appreciate the no-code/low-code approach, which allows for effortless implementation of dynamic solutions, making it a strong contender for those focused on chatbot functionality.
  • According to verified reviews, respond.io stands out for its quick and intuitive setup process. Users highlight the ease of onboarding, which is particularly beneficial for teams looking to get started without extensive training.
  • Reviewers mention that while yellow.ai provides solid customer support, respond.io's support quality is notably higher. Users have expressed satisfaction with the responsiveness and helpfulness of the support team, which contributes to a smoother overall experience.
  • G2 reviewers indicate that respond.io has a significant edge in meeting user requirements, with many users noting that it aligns well with their specific workflows. This adaptability is a key factor for businesses that need a tailored solution.
  • Users highlight that yellow.ai's dashboard is effective for real-time trend monitoring, but they also note that respond.io's features, such as AI prompts, provide additional value that enhances daily usability and engagement with the platform.
Pricing
Entry-Level Pricing
respond.io
Starter
Starting at $99.00
Per Month
Browse all 4 pricing plans
yellow.ai
No pricing available
Free Trial
respond.io
Free Trial is available
yellow.ai
Free Trial is available
Ratings
Meets Requirements
9.1
255
8.4
71
Ease of Use
9.3
379
8.7
74
Ease of Setup
9.0
278
8.1
34
Ease of Admin
9.2
167
8.4
33
Quality of Support
9.2
242
8.4
69
Has the product been a good partner in doing business?
9.3
168
8.6
33
Product Direction (% positive)
9.6
249
8.5
62
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
8.8
12
Messenger
Not enough data
9.5
10
Not enough data
9.2
11
Not enough data
8.7
9
Not enough data
9.3
10
Channels
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Customers
Not enough data
8.7
9
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
8.7
10
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.9
172
Not enough data
Channels
9.3
162
Not enough data
9.0
146
Not enough data
Feature Not Available
Not enough data
Design
9.0
147
Not enough data
Feature Not Available
Not enough data
8.9
149
Not enough data
8.9
149
Not enough data
8.9
145
Not enough data
Generative AI
Feature Not Available
Not enough data
8.5
118
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
8.5
8
Not enough data
8.6
11
Not enough data
8.3
11
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.5
10
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
6
Responses
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.8
163
Not enough data
Conversational Platform
9.0
135
Not enough data
9.1
142
Not enough data
8.8
133
Not enough data
9.0
140
Not enough data
Support Automation
8.9
134
Not enough data
8.7
131
Not enough data
8.8
133
Not enough data
8.6
135
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
113
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
8.5
9
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
18
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.0
10
Not enough data
9.0
13
Not enough data
8.0
9
Internal Use
Not enough data
8.4
16
Not enough data
9.2
11
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.7
13
9.1
55
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.1
49
Not enough data
9.3
47
Not enough data
9.2
50
Not enough data
9.0
46
Not enough data
9.1
46
Not enough data
9.2
50
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.2
46
Not enough data
9.5
50
Not enough data
8.7
45
Not enough data
9.1
47
Not enough data
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Interface AgentsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Natural Language Interaction - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intent & Action Handling - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Context & Personalization - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Integration & Deployment - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
respond.io
respond.io
yellow.ai
yellow.ai
respond.io and yellow.ai are categorized as WhatsApp Marketing
Reviews
Reviewers' Company Size
respond.io
respond.io
Small-Business(50 or fewer emp.)
75.3%
Mid-Market(51-1000 emp.)
22.9%
Enterprise(> 1000 emp.)
1.8%
yellow.ai
yellow.ai
Small-Business(50 or fewer emp.)
38.0%
Mid-Market(51-1000 emp.)
33.0%
Enterprise(> 1000 emp.)
29.0%
Reviewers' Industry
respond.io
respond.io
Leisure, Travel & Tourism
7.0%
Information Technology and Services
6.8%
Marketing and Advertising
6.4%
Consumer Services
5.9%
Computer Software
5.5%
Other
68.3%
yellow.ai
yellow.ai
Financial Services
15.0%
Information Technology and Services
13.0%
Computer Software
10.0%
Banking
8.0%
Food & Beverages
7.0%
Other
47.0%
Alternatives
respond.io
respond.io Alternatives
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yellow.ai
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Zendesk for Customer Service
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Discussions
respond.io
respond.io Discussions
What does respond io do?
2 Comments
Ramon C.
RC
respond.io let you connect your official Whatsapp Business phone number (provided by Twilio and certified by Facebook now Meta) with the respond.io interface...Read more
Is respond IO safe?
1 Comment
Official Response from respond.io
Is respond.io safe? Yes! We believe that in an increasingly competitive business landscape, maintaining high standards of quality, security, and efficiency...Read more
Monty the Mongoose crying
respond.io has no more discussions with answers
yellow.ai
yellow.ai Discussions
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 Comments
Muralidharan c.
MC
Hi Sudheer, kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 Comment
Vartika V.
VV
Hi Sai Surya, To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months. Check out:...Read more
Monty the Mongoose crying
yellow.ai has no more discussions with answers