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Compare Resolver and i-Sight

See this
side-by-side comparison of Resolver vs. i-Sight
based on preference data from user reviews. Resolver rates 4.4/5 stars with 14 reviews. By contrast, i-Sight rates 4.2/5 stars with 19 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Resolver
Resolver
(14)
4.4 out of 5
Resolver
Optimized for quick response
i-Sight
i-Sight
(19)
4.2 out of 5
i-Sight
Optimized for quick response
Star Rating
Resolver
Resolver
i-Sight
i-Sight
Market Segments
Resolver
Resolver
Mid-Market (50.0% of reviews)
i-Sight
i-Sight
Enterprise (57.9% of reviews)
Entry Level Price
Resolver
Resolver
No pricing information available
i-Sight
i-Sight
No pricing information available

Resolver vs i-Sight

When assessing the two solutions, reviewers found i-Sight easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Resolver overall.

  • Reviewers felt that i-Sight meets the needs of their business better than Resolver.
  • When comparing quality of ongoing product support, reviewers felt that Resolver is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Resolver over i-Sight.
Categories
Shared Categories
Resolver
Resolver
i-Sight
i-Sight
Resolver and i-Sight are categorized as Investigation Management
Unique Categories
i-Sight
i-Sight is categorized as Complaint Management and HR Case Management
Pricing
Resolver
Resolver Pricing
Free Trial Unavailable
i-Sight
i-Sight Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Resolver
Resolver
8.2
Responses: 14
i-Sight
i-Sight
9.0
Responses: 18
Ease of Use
Resolver
Resolver
8.2
Responses: 14
i-Sight
i-Sight
8.6
Responses: 18
Ease of Setup
Resolver
Resolver
7.3
Responses: 11
i-Sight
i-Sight
7.2
Responses: 12
Ease of Admin
Resolver
Resolver
7.9
Responses: 11
i-Sight
i-Sight
8.8
Responses: 12
Quality of Support
Resolver
Resolver
9.2
Responses: 14
i-Sight
i-Sight
8.8
Responses: 18
Ease of Doing Business With
Resolver
Resolver
9.1
Responses: 11
i-Sight
i-Sight
8.9
Responses: 11
Product Direction (% positive)
Resolver
Resolver
9.2
Responses: 14
i-Sight
i-Sight
7.4
Responses: 18
Features
Case Management
Intake
Resolver
Resolver
Not enough data available
i-Sight
i-Sight
Not enough data available
Assignment
Resolver
Resolver
Not enough data available
i-Sight
i-Sight
Not enough data available
Escalation
Resolver
Resolver
Not enough data available
i-Sight
i-Sight
Not enough data available
Analytics
Monitoring
Resolver
Resolver
Not enough data available
i-Sight
i-Sight
Not enough data available
Metrics
Resolver
Resolver
Not enough data available
i-Sight
i-Sight
Not enough data available
Compliance
Resolver
Resolver
Not enough data available
i-Sight
i-Sight
Not enough data available
Reviewers' Company Size
Reviewers of Resolver were most often representing companies in the Mid-Market segment, while reviewers for i-Sight were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Resolver
Resolver
0%
i-Sight
i-Sight
15.8%
Mid-Market
(51-1000 emp.)
Resolver
Resolver
50.0%
i-Sight
i-Sight
26.3%
Enterprise
(> 1000 emp.)
Resolver
Resolver
50.0%
i-Sight
i-Sight
57.9%
Reviewers' Industry
Resolver
Resolver Industry
Mining & Metals
14.3%
Investment Management
14.3%
Utilities
7.1%
Transportation/Trucking/Railroad
7.1%
Telecommunications
7.1%
Other
50.0%
i-Sight
i-Sight Industry
Education Management
15.8%
Insurance
10.5%
Higher Education
10.5%
Health, Wellness and Fitness
10.5%
Financial Services
10.5%
Other
42.1%
Reviews
Most Helpful Favorable Review
Resolver
Brian C.
Internal Consultant in Mining & Metals

Ease of access and system navigation. I really enjoy being able to view at a snap shot the percentage completion of SOx testing.

i-Sight
Steve S.
Administrator in Education Management

The ability to store and view all files in one location. The software allows those in the field to complete a report that captures consistent information with the ability to submit electronically.

Most Helpful Critical Review
Resolver
Cynthia (Cindy) O.
Administrator in Utilities

The inability to interchange the GRC Programs with the Location and Corporate Planning Framework.

i-Sight
G
Administrator in Financial Services

Some of the technology out of box can be limiting at times, but the development team typically works with us to come up with an acceptable solution.

Discussions
Resolver
Resolver Discussions
Monty the Mongoose crying
Resolver has no discussions with answers
i-Sight
i-Sight Discussions
How do you capture "complaint reasons" for specific complaint cases?
1 comment
BS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
Monty the Mongoose crying
i-Sight has no more discussions with answers
Screenshots
Resolver
Resolver Screenshots
i-Sight
i-Sight Screenshots
Videos
Resolver
Resolver Videos
No videos provided
i-Sight
i-Sight Videos
Video Preview

i-Sight is the leader in case management software for investigations including HR, fraud, compliance, and more. Watch this video to learn how i-Sight software streamlines case intake, management, and reporting.

Downloads
Resolver
Resolver Downloads
No downloads provided
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Resolver
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i-Sight
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