# Resolve vs SS&C Blue Prism Intelligent Automation Platform Comparison

| | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 47 | 402 | 
| **Largest Market Segment** | Enterprise (55.3% of reviews) | Enterprise (52.9% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Resolve

Pros:
- Customer Support (2 reviews)
- Efficiency (2 reviews)

Cons:
- Dependency Issues (2 reviews)
- Learning Curve (2 reviews)

### SS&C Blue Prism Intelligent Automation Platform

Pros:
- Ease of Use (48 reviews)
- Automation (36 reviews)

Cons:
- Learning Curve (15 reviews)
- Missing Features (14 reviews)

---
## Ratings Comparison
| Rating | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
  | **Meets Requirements** | 9.0 (39 reviews) | 9.0 (298 reviews) | 
  | **Ease of Use** | 9.1 (39 reviews) | 8.9 (301 reviews) | 
  | **Ease of Setup** | 8.6 (20 reviews) | 8.2 (159 reviews) | 
  | **Ease of Admin** | 8.6 (21 reviews) | 8.4 (137 reviews) | 
  | **Quality of Support** | 9.3 (38 reviews) | 8.6 (290 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (21 reviews) | 8.9 (136 reviews) | 
  | **Product Direction (% positive)** | 9.7 (34 reviews) | 9.2 (290 reviews) | 

---
## Pricing

### Resolve

#### Entry-Level Pricing

Plan: Starter

Price: Contact Us

Key Features:
- Includes implementation for up to 5 workflows
- RITA IT & HR Agent

[Browse all 3 editions](https://www.g2.com/products/resolve-systems-resolve/pricing)

#### Free Trial

No

### SS&C Blue Prism Intelligent Automation Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Workload Processing** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Intelligent Automation** | Not enough data | Not enough data | 

#### Administration

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Administration Console** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **IT Issue Identification** | Not enough data | Not enough data | 
| **Proactive Workflow** | Not enough data | Not enough data | 
| **Error Alerts** | Not enough data | Not enough data | 
| **Service Management** | Not enough data | Not enough data | 

#### Functionality

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Workload Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Automation Tools

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Configuration

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Automation Tools

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Network

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Scalability** | Not enough data | Not enough data | 
| **Inventory** | Not enough data | Not enough data | 
| **Infrastructure** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 

#### Logistics

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Communication** | Not enough data | Not enough data | 
| **Scripting** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 

#### Security - Network Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Security Automation** | Not enough data | Not enough data | 
| **User Authentication and Authorization** | Not enough data | Not enough data | 
| **Monitoring and Alerts** | Not enough data | Not enough data | 

### Cloud Infrastructure Automation

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Administration 

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Administration Console** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Dashboards and Visualizations** | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 

#### Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Test Automation** | Not enough data | Not enough data | 
| **Intelligent Automation** | Not enough data | Not enough data | 
| **Release Automation** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 

#### IT Management

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Infrastructure Management** | Not enough data | Not enough data | 
| **IT Discovery** | Not enough data | Not enough data | 

### Robotic Process Automation (RPA)

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | 8.4/10 | 275 |

#### Automation Building

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Visual Editor** | Not enough data | 8.8 (208 reviews) ✓ Verified | 
| **Workflow Recording** | Feature Not Available | 8.0 (191 reviews) | 
| **Pre-Built Templates** | Not enough data | 8.4 (209 reviews) | 
| **Custom Automation** | Not enough data | 8.8 (211 reviews) ✓ Verified | 
| **Collaboration** | Not enough data | 8.4 (210 reviews) ✓ Verified | 
| **Ease of Bot Creation** | Not enough data | 9.0 (149 reviews) ✓ Verified | 

#### Bot Management & Execution

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Bot Scheduling** | Not enough data | 9.0 (217 reviews) ✓ Verified | 
| **Attended Automation** | Not enough data | 8.5 (198 reviews) ✓ Verified | 
| **Unattended Automation** | Not enough data | 8.9 (216 reviews) ✓ Verified | 
| **Bot Performance Analytics** | Not enough data | 8.5 (199 reviews) ✓ Verified | 
| **Data and Product Security** | Not enough data | 9.0 (143 reviews) ✓ Verified | 
| **Scalability** | Not enough data | 9.2 (147 reviews) ✓ Verified | 

#### Intelligent Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **OCR** | Not enough data | 7.7 (140 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 7.6 (124 reviews) | 
| **NLP** | Not enough data | 7.5 (121 reviews) | 

#### Agentic AI - Robotic Process Automation (RPA)

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | 8.9/10 | 45 |

#### Digital Workflows

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Logic and Conditions** | Not enough data | 9.0 (39 reviews) | 
| **No-Code Or Low-Code** | Not enough data | 8.8 (40 reviews) | 
| **Document Management** | Not enough data | 8.7 (39 reviews) | 

#### Forms

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Data Mapping** | Not enough data | 8.6 (38 reviews) | 
| **Templates** | Not enough data | 8.5 (39 reviews) | 
| **Mobile-Friendly Forms** | Not enough data | 7.8 (39 reviews) | 

#### Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Workflow Automation** | Not enough data | 9.2 (38 reviews) | 
| **Workflow Mapping** | Not enough data | 9.0 (38 reviews) | 
| **Real-Time Updates** | Not enough data | 8.8 (38 reviews) | 
| **Robotic Process Automation** | Not enough data | 9.5 (40 reviews) | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Responses

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Process Mining

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | 8.2/10 | 46 |

#### Process Management

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Process Library** | Not enough data | 9.0 (40 reviews) | 
| **Collaboration** | Not enough data | 8.7 (39 reviews) | 
| **Integrations** | Not enough data | 8.8 (42 reviews) | 
| **Execution Management** | Not enough data | 9.3 (40 reviews) | 

#### Process Analysis

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Real-Time Process Analysis** | Not enough data | 8.3 (40 reviews) | 
| **Process Notation** | Not enough data | 8.3 (40 reviews) | 
| **Process Mapping** | Not enough data | 8.8 (39 reviews) | 

#### Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **RPA Integration** | Not enough data | 9.3 (42 reviews) | 
| **Application Development** | Not enough data | 8.6 (39 reviews) | 

#### Generative AI

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.2 (28 reviews) | 

#### Agentic AI - Process Mining

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | 8.3/10 | 15 |

#### Operating System

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **PC Operating System** | Not enough data | 8.7 (14 reviews) | 
| **Mac Operating System** | Not enough data | 7.9 (12 reviews) | 
| **Linux Operating System** | Not enough data | 7.9 (12 reviews) | 

#### Document Processing

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **File Type** | Not enough data | 8.7 (13 reviews) | 
| **Data Extraction** | Not enough data | 8.8 (14 reviews) | 
| **Mobile Capability** | Not enough data | 6.9 (12 reviews) | 
| **Intelligent Processing** | Not enough data | 9.0 (13 reviews) | 
| **Image Enhancement** | Not enough data | 7.8 (12 reviews) | 

#### Platform Additional Functionality

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Integration** | Not enough data | 8.8 (13 reviews) | 
| **File Conversion** | Not enough data | 8.7 (13 reviews) | 
| **Windows and Mac** | Not enough data | 8.2 (13 reviews) | 

#### Agentic AI - OCR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | 8.7/10 | 66 |

#### Generative AI

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (37 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (36 reviews) | 

#### Process Management

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Process Overview** | Not enough data | 9.1 (52 reviews) | 
| **Process Analysis** | Not enough data | 8.9 (51 reviews) | 
| **Real-Time Process Monitoring** | Not enough data | 8.9 (54 reviews) | 
| **Unstructured Processes** | Not enough data | 8.1 (51 reviews) | 
| **API Connection** | Not enough data | 8.8 (51 reviews) | 
| **Intelligence** | Not enough data | 8.6 (51 reviews) | 
| **Document Approval** | Not enough data | 8.4 (52 reviews) | 

#### Customization

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Document Generation** | Not enough data | 8.7 (57 reviews) | 
| **Process Design** | Not enough data | 9.0 (55 reviews) | 
| **Process Repository** | Not enough data | 8.8 (55 reviews) | 
| **No-Code App Development** | Not enough data | 8.8 (56 reviews) | 
| **Low-Code App Development** | Not enough data | 8.8 (57 reviews) | 

#### Collaboration

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Permissions for Sharing** | Not enough data | 8.5 (54 reviews) | 
| **Data Unification** | Not enough data | 8.9 (55 reviews) | 
| **Accessibility** | Not enough data | 9.1 (55 reviews) | 
| **Process Routing** | Not enough data | 9.0 (49 reviews) | 

#### Agentic AI - Business Process Management

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Process Routing** | Not enough data | 8.6 (48 reviews) | 

### Intelligent Document Processing (IDP)

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | 8.3/10 | 37 |

#### Data Capture

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Multi-format Support** | Not enough data | 8.4 (31 reviews) | 
| **OCR Capabilities** | Not enough data | 8.6 (32 reviews) | 

#### Data Extraction

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Entity Recognition** | Not enough data | 8.3 (31 reviews) | 
| **Text Classification** | Not enough data | 8.7 (31 reviews) | 

#### Data Validation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Accuracy Checking** | Not enough data | 8.7 (31 reviews) | 

#### Workflow Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Batch Processing** | Not enough data | 8.5 (31 reviews) | 
| **Process Integration** | Not enough data | 8.8 (32 reviews) | 

#### Document Management

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Search Functionality** | Not enough data | 8.4 (31 reviews) | 
| **Version Control** | Not enough data | 9.0 (31 reviews) | 

#### Machine Learning

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Custom Model Training** | Not enough data | 8.1 (31 reviews) | 

#### Natural Language Processing

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 7.8 (31 reviews) | 

#### Semantic Analysis

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Contextual Understanding** | Not enough data | 8.3 (31 reviews) | 

#### Data Integration

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **API Support** | Not enough data | 8.6 (32 reviews) | 

#### Security

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Compliance Standards** | Not enough data | 8.8 (31 reviews) | 
| **Data Encryption** | Not enough data | 9.0 (33 reviews) | 

### Runbook Automation

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Automation Support - Runbook Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Common Tool Integration** | Not enough data | Not enough data | 
| **Scripting Language Support** | Not enough data | Not enough data | 
| **Routine Task Automation** | Not enough data | Not enough data | 
| **Automated Task Notifications** | Not enough data | Not enough data | 

#### Error Management - Runbook Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Runbook Procedure Updates** | Not enough data | Not enough data | 
| **Recovery Options** | Not enough data | Not enough data | 
| **Error Management in Automation** | Not enough data | Not enough data | 

#### Customization - Runbook Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Runbook Customization** | Not enough data | Not enough data | 
| **Workflow Customization** | Not enough data | Not enough data | 
| **Incident Response Customization** | Not enough data | Not enough data | 

#### Compliance and Reporting - Runbook Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Security Management** | Not enough data | Not enough data | 
| **Compliance Standards Adherence** | Not enough data | Not enough data | 
| **Reporting and Auditing** | Not enough data | Not enough data | 

#### Performance - Runbook Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Self-Service for Non-IT Staff** | Not enough data | Not enough data | 
| **Team Collaboration Enhancement** | Not enough data | Not enough data | 
| **Load Handling Performance** | Not enough data | Not enough data | 

#### Agentic AI - Runbook Automation

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 

### Business Automation Platforms (BAPs)

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Workflow Design & Orchestration

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Task Logic and Sequencing** | Not enough data | Not enough data | 
| **Visual Workflow Builder** | Not enough data | Not enough data | 

#### Integrations & Connectivity

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Pre-Built Integrations** | Not enough data | Not enough data | 
| **Custom Integration Capabilities** | Not enough data | Not enough data | 

#### Automation Execution & Intelligence

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **AI-Powered Optimization** | Not enough data | Not enough data | 
| **Trigger-Based Automation** | Not enough data | Not enough data | 

#### Development & Customization

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Low-Code/No-Code Tools** | Not enough data | Not enough data | 
| **Reusable Components** | Not enough data | Not enough data | 

#### Governance & Security

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Role-Based Access Control** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Real-Time Dashboards** | Not enough data | Not enough data | 
| **Workflow Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Business Automation Platforms (BAPs)

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents for HR

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Conversational Automation - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Conversational Assistants** | Not enough data | Not enough data | 
| **Multi‑Language Support & Localization** | Not enough data | Not enough data | 

#### Task Automation - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Predictive Analytics - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Attrition and Engagement Prediction** | Not enough data | Not enough data | 

#### Compliance & Policy - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 

#### Multi‑System Integration - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **System Integration & Data Access** | Not enough data | Not enough data | 

#### Proactive Intervention - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | 

#### Agent Governance - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | 

#### Talent Acquisition & Recruitment - AI Agents for HR

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **AI‑Powered Candidate Screening** | Not enough data | Not enough data | 
| **Interview & Scheduling Agent** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Resolve** | N/A | N/A |
| **SS&C Blue Prism Intelligent Automation Platform** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)

**Unique to Resolve (8):** [Cloud Infrastructure Automation Software](https://www.g2.com/categories/cloud-infrastructure-automation), [Runbook Automation Software](https://www.g2.com/categories/runbook-automation), [Network Automation Tools](https://www.g2.com/categories/network-automation-tools), [Workload Automation Software](https://www.g2.com/categories/workload-automation), [Configuration Management Tools](https://www.g2.com/categories/configuration-management), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Unique to SS&C Blue Prism Intelligent Automation Platform (6):** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [OCR Software](https://www.g2.com/categories/ocr), [Process Mining Tools](https://www.g2.com/categories/process-mining-tools), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)


---
## Reviewer Demographics

### By Company Size

| Segment | Resolve | SS&C Blue Prism Intelligent Automation Platform | 
|---|---|---|
| **Small-Business** | 10.6% | 19.7% | 
| **Mid-Market** | 34.0% | 27.5% | 
| **Enterprise** | 55.3% | 52.9% | 

### By Industry

#### Resolve

- **Information Technology and Services:** 48.9%
- **Telecommunications:** 14.9%
- **Biotechnology:** 6.4%
- **Insurance:** 4.3%
- **Computer Software:** 4.3%
- **Medical Devices:** 2.1%
- **Hospital & Health Care:** 2.1%
- **Health, Wellness and Fitness:** 2.1%
- **Government Relations:** 2.1%
- **Financial Services:** 2.1%
- **Other:** 10.6%

#### SS&C Blue Prism Intelligent Automation Platform

- **Information Technology and Services:** 21.7%
- **Computer Software:** 9.0%
- **Financial Services:** 8.4%
- **Banking:** 6.4%
- **Accounting:** 4.0%
- **Telecommunications:** 4.0%
- **Insurance:** 3.2%
- **Hospital & Health Care:** 2.9%
- **Retail:** 2.6%
- **Consumer Goods:** 2.6%
- **Other:** 35.3%

---
## Alternatives

### Alternatives to Resolve

- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5611 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (966 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1900 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (389 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (855 reviews)
- [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) — 4.5/5 stars (1152 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (499 reviews)

### Alternatives to SS&C Blue Prism Intelligent Automation Platform

- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5611 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1094 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (499 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Rocketbot](https://www.g2.com/products/rocketbot/reviews) — 4.6/5 stars (517 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2084 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)

---
## Top Discussions

### Resolve

No discussions available for this product.

### SS&C Blue Prism Intelligent Automation Platform

- Title: [Is Blue Prism good?](https://www.g2.com/discussions/is-blue-prism-good) — 2 comments
  > **Top comment:** "Yes."
- Title: [What is Blue Prism architecture?](https://www.g2.com/discussions/what-is-blue-prism-architecture) — 2 comments
  > **Top comment:** "Blue Prism processes are flow diagrams that are graphical representations of the process the computer follows. These processes manipulate data, interact with..."
- Title: [Has OCR features been added in the tool?](https://www.g2.com/discussions/has-ocr-features-been-added-in-the-tool) — 2 comments, 2 upvotes
  > **Top comment:** "Hi!

We currently have Decipher IDP which is Blue Prism's own Intelligent Document Processing tool, available with no extra licensing cost to qualifying..."
- Title: [What is the best way to get more documentations or reference on Blue Prism development?](https://www.g2.com/discussions/what-is-the-best-way-to-get-more-documentations-or-reference-on-blue-prism-development) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hi,

Our extensive documentation is available on the Blue Prism Customer Portal (portal.blueprism.com) as well as on our Documentation platform here:..."
- Title: [Installation Engineer and Technical Architect Test Questions](https://www.g2.com/discussions/installation-engineer-and-technical-architect-test-questions) — 1 comment, 1 upvote
  > **Top comment:** "That is a good question! If you haven't yet, I'd recommend asking it in the University Community here:..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/resolve-systems-resolve-vs-ss-c-blue-prism-intelligent-automation-platform)