# ResellerRatings vs Trustpilot Comparison --- ## AI Generated Summary - **G2 reviewers report** that Trustpilot excels in user experience, with many users appreciating its simplicity and ease of use. One user noted, "I like that it’s simple and easy to use. I had no issues writing my review," highlighting its intuitive interface. - **Users say** that ResellerRatings stands out for its reliability in providing verified reviews. Reviewers mention that it is "easy to use with good filters," making it a trusted resource for consumers looking to avoid fake comments. - **According to verified reviews** , Trustpilot has a larger volume of recent feedback, with users noting its status as the "industry standard for public customer reviews." This suggests that it may offer a more current perspective on customer experiences compared to ResellerRatings, which has not received recent reviews. - **Reviewers mention** that while Trustpilot has a lower overall star rating, it is still recognized for its customization options, particularly in widget development for websites. This feature can be crucial for businesses looking to enhance their online presence. - **Users highlight** that ResellerRatings has built a strong reputation as the "go-to" platform for online stores and vendors, which can be particularly beneficial for consumers unfamiliar with certain brands. This trust factor is a significant advantage in the competitive landscape of review management. - **G2 reviewers indicate** that while Trustpilot has a higher G2 Score, ResellerRatings outperforms in areas like customer support and ease of setup, with users appreciating its straightforward onboarding process. This balance suggests that while Trustpilot may offer broader recognition, ResellerRatings provides a more user-friendly experience for new users. | | ResellerRatings | Trustpilot | |---|---|---| | **Star Rating** | 4.4 out of 5 | 3.4 out of 5 | | **Total Reviews** | 82 | 257 | | **Largest Market Segment** | Small-Business (51.2% of reviews) | Small-Business (61.2% of reviews) | | **Entry Level Price** | Free | Starting at $299.00 | --- ## Top Pros & Cons ### ResellerRatings Pros: - Ease of Use (3 reviews) - Helpful (2 reviews) Cons: - Expensive (1 reviews) - Not User-Friendly (1 reviews) ### Trustpilot Pros: - Ease of Use (10 reviews) - Reputation Management (5 reviews) Cons: - Review Issues (11 reviews) - Poor Customer Support (10 reviews) --- ## Ratings Comparison | Rating | ResellerRatings | Trustpilot | |---|---|---| | **Meets Requirements** | 8.7 (68 reviews) | 7.5 (219 reviews) | | **Ease of Use** | 8.4 (68 reviews) | 8.1 (223 reviews) | | **Ease of Setup** | 8.2 (51 reviews) | 7.8 (129 reviews) | | **Ease of Admin** | 8.9 (52 reviews) | 7.8 (107 reviews) | | **Quality of Support** | 8.4 (66 reviews) | 6.9 (205 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (49 reviews) | 6.8 (105 reviews) | | **Product Direction (% positive)** | 7.3 (60 reviews) | 6.1 (214 reviews) | --- ## Pricing ### ResellerRatings #### Entry-Level Pricing Plan: Starter Price: Free Description: For brands looking to get started growing their UGC to increase conversions. Key Features: - ResellerRatings Storefront Listing - Direct Survey Emails - Store Listings Customization [Browse all 5 editions](https://www.g2.com/products/resellerratings/pricing) #### Free Trial Yes ### Trustpilot #### Entry-Level Pricing Plan: Plus plan Price: Starting at $299.00 Description: Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools. Key Features: - 8 widgets - 3 User logins - 200 monthly invitations [Browse all 4 editions](https://www.g2.com/products/trustpilot/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Review Management | Product | Score | Reviews | |---|---|---| | **ResellerRatings** | 9.4/10 | 9 | | **Trustpilot** | 6.1/10 | 53 | #### Collection | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Authentification** | 8.8 (7 reviews) ✓ Verified | 6.1 (38 reviews) ✓ Verified | | **Review Forms** | 9.3 (7 reviews) ✓ Verified | 6.5 (39 reviews) ✓ Verified | | **Personalization** | 9.3 (7 reviews) ✓ Verified | 5.8 (34 reviews) ✓ Verified | | **Engagement** | 9.2 (8 reviews) ✓ Verified | 6.7 (33 reviews) ✓ Verified | | **Community Q&A** | 9.0 (7 reviews) ✓ Verified | Feature Not Available | #### Agentic AI - Review Management | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Adaptive Learning** | Not enough data | 5.7 (10 reviews) | | **Natural Language Interaction** | Not enough data | 5.7 (10 reviews) | #### Moderation | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Reviewer Validation** | 9.4 (6 reviews) ✓ Verified | 6.0 (33 reviews) ✓ Verified | | **Response Types** | 9.8 (7 reviews) | 5.7 (35 reviews) ✓ Verified | | **Legal Agreements** | 9.3 (7 reviews) ✓ Verified | 6.0 (27 reviews) ✓ Verified | #### Use Cases | Feature | ResellerRatings | Trustpilot | |---|---|---| | **E-commerce** | 9.8 (8 reviews) ✓ Verified | 6.6 (30 reviews) ✓ Verified | | **Retail** | 9.7 (6 reviews) ✓ Verified | 6.3 (28 reviews) ✓ Verified | | **Customer Service** | 9.6 (8 reviews) ✓ Verified | 5.9 (31 reviews) ✓ Verified | #### Administration | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Incentives** | 7.5 (6 reviews) ✓ Verified | Feature Not Available | | **Syndication** | 9.2 (6 reviews) ✓ Verified | 6.7 (27 reviews) ✓ Verified | | **Insights** | 9.8 (8 reviews) ✓ Verified | 6.8 (29 reviews) ✓ Verified | | **Content** | 9.6 (8 reviews) ✓ Verified | 6.3 (28 reviews) ✓ Verified | #### Display Options | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Badges** | 9.2 (8 reviews) ✓ Verified | 6.4 (29 reviews) ✓ Verified | | **Widgets** | 8.8 (7 reviews) ✓ Verified | 5.9 (30 reviews) ✓ Verified | | **Integration & APIs** | 9.4 (6 reviews) ✓ Verified | 5.8 (29 reviews) ✓ Verified | | **Marketing** | 9.5 (7 reviews) ✓ Verified | 5.9 (30 reviews) ✓ Verified | #### Generative AI | Feature | ResellerRatings | Trustpilot | |---|---|---| | **AI Text Generation** | Not enough data | 5.6 (16 reviews) | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **ResellerRatings** | 8.6/10 | 21 | | **Trustpilot** | 6.9/10 | 102 | #### Consumer Intelligence | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Customer Feedback** | 8.7 (21 reviews) | 7.7 (91 reviews) ✓ Verified | | **Competitive Intelligence** | 8.4 (17 reviews) | 6.8 (66 reviews) | | **Sentiment Analysis** | 8.5 (17 reviews) | 7.0 (63 reviews) ✓ Verified | #### Reporting | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Corporate Reporting** | 8.6 (16 reviews) | 6.8 (56 reviews) ✓ Verified | | **Dashboard** | 8.2 (19 reviews) | 7.7 (83 reviews) ✓ Verified | #### Media Monitoring | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Social Networks Monitoring** | Feature Not Available | 6.6 (52 reviews) ✓ Verified | | **Social Media Management** | Feature Not Available | 6.6 (53 reviews) ✓ Verified | | **Digital Media Monitoring** | 8.6 (6 reviews) | Feature Not Available | #### In-House Management | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Employee Performance** | 9.2 (6 reviews) | Feature Not Available | | **Team Workflow** | 8.3 (13 reviews) | Feature Not Available | #### Generative AI | Feature | ResellerRatings | Trustpilot | |---|---|---| | **AI Text Generation** | Not enough data | 6.4 (14 reviews) | #### Agentic AI - Online Reputation Management | Feature | ResellerRatings | Trustpilot | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Review Management Software](https://www.g2.com/categories/review-management-software), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) --- ## Reviewer Demographics ### By Company Size | Segment | ResellerRatings | Trustpilot | |---|---|---| | **Small-Business** | 51.2% | 61.2% | | **Mid-Market** | 45.0% | 33.5% | | **Enterprise** | 3.8% | 5.3% | ### By Industry #### ResellerRatings - **Retail:** 17.5% - **Health, Wellness and Fitness:** 8.8% - **Automotive:** 7.5% - **Computer Hardware:** 6.3% - **Leisure, Travel & Tourism:** 6.3% - **Consumer Goods:** 5.0% - **Consumer Services:** 3.8% - **Information Technology and Services:** 3.8% - **Computer Software:** 2.5% - **Higher Education:** 2.5% - **Other:** 36.3% #### Trustpilot - **Financial Services:** 14.3% - **Retail:** 7.0% - **Marketing and Advertising:** 6.6% - **Computer Software:** 4.5% - **Consumer Goods:** 4.1% - **Apparel & Fashion:** 3.7% - **Information Technology and Services:** 3.3% - **Internet:** 2.9% - **Consumer Electronics:** 2.9% - **Consumer Services:** 2.9% - **Other:** 48.0% --- ## Alternatives ### Alternatives to ResellerRatings - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (641 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4039 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1120 reviews) ### Alternatives to Trustpilot - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (641 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) — 4.1/5 stars (33 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) --- ## Top Discussions ### ResellerRatings - Title: [How Can ResellerRatings Help My Business Get Found In Search?](https://www.g2.com/discussions/seo-6a38f9db-2e99-49fd-a131-a8e448055222) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Google crawls and indexes your reviews so they show up in Seller Ratings & Product Listing (SERPs), increasing organic traffic and the effectiveness of your..." - Title: [What Are Star Ratings?](https://www.g2.com/discussions/star-ratings) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Have you ever searched for a brand or product and noticed those bright shining stars attached to your search results? Or maybe you noticed them on a product..." ### Trustpilot - Title: [How does Trustpilot work with Google shopping exactly?](https://www.g2.com/discussions/31966-how-does-trustpilot-work-with-google-shopping-exactly) — 4 comments, 1 upvote > **Top comment:** "https://ltddeals.in/topicmojo/" - Title: [how improvements and new integrations can be made in the software](https://www.g2.com/discussions/how-improvements-and-new-integrations-can-be-made-in-the-software) — 1 comment, 1 upvote > **Top comment:** "The contract is bullshit" - Title: [Why flagged reviews are deleted?](https://www.g2.com/discussions/why-flagged-reviews-are-deleted) — 1 comment, 1 upvote > **Top comment:** "Not just flagged Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers. How is it Trustpilot..." - Title: [Anyone else found fake Trustpilot reviews against their website](https://www.g2.com/discussions/anyone-else-found-fake-trustpilot-reviews-against-their-website) — 1 comment, 1 upvote > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..." - Title: [Is Trustpilot a global or only United States specific product review platform?](https://www.g2.com/discussions/is-trustpilot-a-global-or-only-united-states-specific-product-review-platform) — 1 comment > **Top comment:** "They are actually located in Denmark. They are global review service. But seriously, stay away from them . Is widely stated that the overcharge, the lock..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/resellerratings-vs-trustpilot)