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# ResellerRatings vs Trustpilot Comparison - What are their main differences?

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ResellerRatingsTrustpilot[+ Add Product](#)

Pricing

**ResellerRatings**
Free Trial

**Free** · Starter

**Trustpilot**
Free Trial

**Starting at $299.00** · Plus plan

**Pricing Insights**
from reviews

Time to Implement

**ResellerRatings**
2 months

Based on 11 responses

**Trustpilot**
2 months

Based on 44 responses

Return on Investment

**ResellerRatings**
13 months8 months sooner

Based on 10 responses

**Trustpilot**
21 months

Based on 35 responses

Perceived Cost

**ResellerRatings**
$$$$$

**Trustpilot**
$$$$$

Average Discount

**ResellerRatings**
12%

**Trustpilot**
13%1% more

 ![ResellerRatings](https://images.g2crowd.com/uploads/product/hd_favicon/1535570983/resellerratings.jpg "ResellerRatings")

 ![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")

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**Pros & Cons**
from reviews

**ResellerRatings**
[
Ease of Use (3)
](https://www.g2.com/products/resellerratings/reviews?filters%5Bsentiment_snippet%5D=2010540&qs=pros-and-cons#reviews)[
Helpful (2)
](https://www.g2.com/products/resellerratings/reviews?filters%5Bsentiment_snippet%5D=2010539&qs=pros-and-cons#reviews)[
Expensive (1)
](https://www.g2.com/products/resellerratings/reviews?filters%5Bsentiment_snippet%5D=2010544&qs=pros-and-cons#reviews)[
Not User-Friendly (1)
](https://www.g2.com/products/resellerratings/reviews?filters%5Bsentiment_snippet%5D=2010534&qs=pros-and-cons#reviews)

**Trustpilot**
[
Ease of Use (10)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=2247329&qs=pros-and-cons#reviews)[
Reputation Management (4)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559649&qs=pros-and-cons#reviews)[
Poor Customer Support (10)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559722&qs=pros-and-cons#reviews)[
Review Issues (10)
](https://www.g2.com/products/trustpilot/reviews?filters%5Bsentiment_snippet%5D=1559187&qs=pros-and-cons#reviews)

Integrations

**ResellerRatings**
Not enough data

**Trustpilot**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bae0d8ff449f182a28f9e0f80ce0708b/contentstack.png "Product Avatar Image")

Contentstack

](https://www.g2.com/products/contentstack/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e4cb319d91ef480d84a5dc9e77e9eba/dotdigital.png "Product Avatar Image")

Dotdigital

](https://www.g2.com/products/dotdigital/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_875175039c275eab2eed735a56ad8cee/google-my-business.jpeg "Product Avatar Image")

Google My Business

](https://www.g2.com/products/google-my-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[
View all
](https://www.g2.com/products/trustpilot/integrations)

Screenshots

**ResellerRatings**
 ![ResellerRatings screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/105524/Suite.png)

**Trustpilot**
 ![Trustpilot screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1465146/SD-983---Business-HP.png)

**Ratings**
from reviews

Meets Requirements

**ResellerRatings**

8.7

8.768

**Trustpilot**

7.4

7.4224

Ease of Use

**ResellerRatings**

8.4

8.468

**Trustpilot**

8.0

8.0230

Ease of Setup

**ResellerRatings**

8.2

8.251

**Trustpilot**

7.7

7.7136

Ease of Admin

**ResellerRatings**

8.9

8.952

**Trustpilot**

7.8

7.8109

Quality of Support

**ResellerRatings**

8.4

8.466

**Trustpilot**

6.8

6.8211

Has the product been a good partner in doing business?

**ResellerRatings**

8.9

8.949

**Trustpilot**

6.8

6.8107

Product Direction (% positive)

**ResellerRatings**

7.3

7.360

**Trustpilot**

6.1

6.1219

**Features**
ratings from reviews

Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);)

9.4

9

6.0

61

Agentic AI - Review Management

Adaptive Learning

Not enough data

5.2(won by default)

9

Natural Language Interaction

Not enough data

5.2(won by default)

9

Multi-Language

Not enough data

Not enough data

Collection

Authentication

8.8(won by 2.7)

7

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

38

|

Verified

Review Forms

9.3(won by 2.9)

7

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

38

|

Verified

Personalization

9.3(won by 3.5)

7

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

33

|

Verified

Engagement

9.2(won by 2.5)

8

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

32

|

Verified

Community Q&A

9.0(won by default)

7

|

Verified

Feature Not Available

Additional Functionality

Reminders

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Review Notification

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Review Badge Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Multi-Channel Campaigns

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Moderation

Reviewer Validation

9.4(won by 3.6)

6

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

37

|

Verified

Response Types

9.8(won by 4.4)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.4

37

|

Verified

Legal Agreements

9.3(won by 3.4)

7

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.9

26

|

Verified

Use Cases

E-commerce

9.8(won by 3.4)

8

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

29

|

Verified

Retail

9.7(won by 3.5)

6

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.2

27

|

Verified

Customer Service

9.6(won by 3.6)

8

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

32

|

Verified

Administration

Syndication

9.2(won by 2.7)

6

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

26

|

Verified

Insights

9.8(won by 3.1)

8

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

28

|

Verified

Content

9.6(won by 3.5)

8

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

27

|

Verified

Incentives

7.5(won by default)

6

|

Verified

Feature Not Available

Sampling

Feature Not Available

Feature Not Available

Display Options

Badges

9.2(won by 2.9)

8

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.3

28

|

Verified

Widgets

8.8(won by 3.0)

7

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

29

|

Verified

Third-Party Integrations

9.4(won by 3.7)

6

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.7

28

|

Verified

Marketing

9.5(won by 3.8)

7

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.7

29

|

Verified

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

5.3(won by default)

15

Generative AI

Not enough data

Not enough data

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.6

21

6.9

104

Consumer Intelligence

Customer Feedback

8.7(won by 0.9)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

92

|

Verified

Competitive Intelligence

8.4(won by 1.6)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

65

Sentiment Analysis

8.5(won by 1.4)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

63

|

Verified

Competitive Analysis

Not enough data

Not enough data

Media Monitoring

Social Networks Monitoring

Feature Not Available

6.6(won by default)

51

|

Verified

Social Media Management

Feature Not Available

6.6(won by default)

52

|

Verified

Digital Media Monitoring

8.6(won by default)

6

Feature Not Available

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Reporting

Corporate Reporting

8.6(won by 1.8)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

56

|

Verified

Dashboard

8.2(won by 0.5)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

84

|

Verified

Revenue Reporting

Feature Not Available

Feature Not Available

Generative AI

AI Text Generation

Not enough data

6.2(won by default)

13

Generative AI

Not enough data

Not enough data

In-House Management

Employee Performance

9.2(won by default)

6

Feature Not Available

Team Workflow

8.3(won by default)

13

Feature Not Available

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ResellerRatings](https://images.g2crowd.com/uploads/product/hd_favicon/1535570983/resellerratings.jpg "ResellerRatings")](https://www.g2.com/products/resellerratings/reviews)

ResellerRatings

Small-Business(50 or fewer emp.)

51.2%

Mid-Market(51-1000 emp.)

45.0%

Enterprise(\> 1000 emp.)

3.8%

[![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")](https://www.g2.com/products/trustpilot/reviews)

Trustpilot

Small-Business(50 or fewer emp.)

62.1%

Mid-Market(51-1000 emp.)

32.8%

Enterprise(\> 1000 emp.)

5.1%

Small-Business

(50 or fewer emp.)

51.2%

62.1%

Mid-Market

(51-1000 emp.)

45.0%

32.8%

Enterprise

(\> 1000 emp.)

3.8%

5.1%

Reviewers' Industry

[![ResellerRatings](https://images.g2crowd.com/uploads/product/hd_favicon/1535570983/resellerratings.jpg "ResellerRatings")](https://www.g2.com/products/resellerratings/reviews)
ResellerRatings

Retail

17.5%

Health, Wellness and Fitness

8.8%

Automotive

7.5%

Computer Hardware

6.3%

Leisure, Travel & Tourism

6.3%

Other

53.8%

[![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")](https://www.g2.com/products/trustpilot/reviews)
Trustpilot

Financial Services

13.9%

Retail

7.2%

Marketing and Advertising

6.8%

Computer Software

4.4%

Consumer Goods

4.0%

Other

63.7%

FAQs

## ResellerRatings vs Trustpilot FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Trustpilot vs ResellerRatings?

ResellerRatings stands out from Trustpilot with a higher G2 rating, stronger support scores, and unique features like Community Q&A and Team Workflow.

| [Trustpilot](https://www.g2.com/products/trustpilot/reviews) | [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) |
| --- | --- |
| 3.4/5 (263 reviews) | 4.4/5 (82 reviews) |
| Small-Business | Small-Business |
| 7.7 | 8.2 |
| 6.9 | 8.4 |
| Ease of Use (10 all-time mentions) | Ease of Use (3 all-time mentions) |

### How do the pricing models of Trustpilot and ResellerRatings compare?

ResellerRatings is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Trustpilot:** In recent reviews, many cite high pricing for commoditized features and express frustration with value for money.
- **ResellerRatings:** Reviewers note occasional price increases but generally describe the platform as performing well for the cost.
- **Switching reasons:** Recent reviews mention switching away from Trustpilot due to perceived aggressive pricing and contract renewal practices.

### What are the best alternatives to Trustpilot and ResellerRatings?

The top three alternatives to Trustpilot and ResellerRatings are Birdeye, Bazaarvoice, and Reviews.io.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Trustpilot](https://www.g2.com/products/trustpilot/reviews) | 3.4/5 (263 reviews) | Small-Business | Expensive for commoditized features | Ease of Use |
| [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) | 4.4/5 (82 reviews) | Small-Business | Generally positive, occasional price increases | Ease of Use |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — |
| [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5 (809 reviews) | Mid-Market | — | — |
| [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | — | — |

### Which Review Management features should I prioritize when comparing Trustpilot and ResellerRatings?

Buyers comparing Trustpilot and ResellerRatings should prioritize Dashboard, Review Moderation, Integrations, and Team Workflow features.

- **Dashboard:** Trustpilot (3 all-time UI/UX mentions), ResellerRatings (multiple recent dashboard mentions, 1 all-time Poor Interface Design mention)
- **Review Moderation:** Trustpilot (10 all-time Review Issues mentions, 6 all-time Review Manipulation mentions), ResellerRatings (recent reviews highlight verified reviews and filtering, 1 all-time Review Management mention)
- **Integrations:** Trustpilot (2 all-time Integrations mentions, recent WooCommerce integration), ResellerRatings (recent reviews cite Google Ads integration and widgets)
- **Team Workflow:** ResellerRatings offers Team Workflow features not present in Trustpilot

### What are the pros and cons of Trustpilot vs ResellerRatings?

Trustpilot's headline strength is its ease of use and broad recognition, while ResellerRatings excels in customer support and dashboard usability.

- **Trustpilot strengths:** Ease of Use (10 all-time mentions), Reputation Management (4 all-time mentions), Easy Setup (3 all-time mentions), Integrations (2 all-time mentions), strong SEO visibility, and customizable widgets.
- **Trustpilot trade-offs:** Poor Customer Support (10 all-time mentions), Review Issues (10 all-time mentions), Review Manipulation (6 all-time mentions), Expensive (5 all-time mentions), and billing issues.
- **ResellerRatings strengths:** Ease of Use (3 all-time mentions), Helpful (2 all-time mentions), Customer Support (1 all-time mention), Review Increase (2 all-time mentions), and strong dashboard and analytics features.
- **ResellerRatings trade-offs:** Expensive (1 all-time mention), Not User-Friendly (1 all-time mention), Poor Interface Design (1 all-time mention), and occasional slow performance.

### Is Trustpilot or ResellerRatings better for small businesses?

ResellerRatings is the better fit for small businesses, with higher satisfaction scores and positive small-business reviewer sentiment.

- **Trustpilot:** Largest segment is Small-Business; recent reviews highlight ease of use but raise concerns about pricing and moderation for small companies.
- **ResellerRatings:** Largest segment is Small-Business; reviewers consistently cite ease of setup, helpful support, and value for small business needs.

### Which Review Management platform has better integrations?

Trustpilot and ResellerRatings are at parity for integrations, with both products supporting key e-commerce and marketing tools.

- **Trustpilot:** Recent reviews mention integration with WooCommerce and email marketing tools.
- **ResellerRatings:** Recent reviews cite integrations with Google Ads and widgets for website and email.

### How do Trustpilot and ResellerRatings compare on customer support?

ResellerRatings outperforms Trustpilot on Quality of Support by a material margin, with a 1.5-point higher score (8.4 vs 6.9).

- **Trustpilot:** Reviewers frequently cite poor customer support, slow or unhelpful responses, and lack of transparency (10 all-time Poor Customer Support mentions).
- **ResellerRatings:** Reviewers consistently praise responsive, knowledgeable support and dedicated account managers (1 all-time Customer Support mention, multiple recent positive support experiences).

### Which is easier to implement, Trustpilot or ResellerRatings?

ResellerRatings is easier to implement than Trustpilot, with a 0.5-point higher Ease of Setup score (8.2 vs 7.7).

- **Trustpilot:** Reviewers describe setup as generally straightforward but note occasional complexity with integrations and onboarding.
- **ResellerRatings:** Reviewers highlight fast setup, easy onboarding, and minimal technical barriers.

### Which product has better Dashboard?

ResellerRatings is favored for Dashboard, with higher reviewer satisfaction and more positive dashboard-specific feedback.

- **Trustpilot:** 3 all-time User Interface mentions, recent reviews describe the dashboard as comprehensive but occasionally complex for new users.
- **ResellerRatings:** 1 all-time Poor Interface Design mention, but multiple recent reviews praise dashboard usability, analytics, and actionable insights.

Alternatives

**ResellerRatings Alternatives**

 ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")

[
Reviews.io
](/products/reviews-io/reviews)

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")

[
Yotpo
](/products/yotpo/reviews)

 ![Shopper Approved](https://images.g2crowd.com/uploads/product/hd_favicon/8ac4153e221f3229ba8a6b810d223d42/shopper-approved.svg "Shopper Approved")

[
Shopper Approved
](/products/shopper-approved/reviews)

**Trustpilot Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")

[
Reviews.io
](/products/reviews-io/reviews)

 ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")

[
Yotpo
](/products/yotpo/reviews)