# ResellerRatings vs Shopper Approved Comparison | | ResellerRatings | Shopper Approved | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | | **Total Reviews** | 82 | 237 | | **Largest Market Segment** | Small-Business (51.2% of reviews) | Small-Business (86.5% of reviews) | | **Entry Level Price** | Free | Starting at $119.00 Per Month | --- ## Top Pros & Cons ### ResellerRatings Pros: - Ease of Use (3 reviews) - Helpful (2 reviews) Cons: - Expensive (1 reviews) - Not User-Friendly (1 reviews) ### Shopper Approved Pros: - Ease of Use (8 reviews) - Reputation Management (5 reviews) Cons: - Outdated Interface (4 reviews) - Poor Interface Design (4 reviews) --- ## Ratings Comparison | Rating | ResellerRatings | Shopper Approved | |---|---|---| | **Meets Requirements** | 8.7 (68 reviews) | 9.4 (186 reviews) | | **Ease of Use** | 8.4 (68 reviews) | 9.3 (186 reviews) | | **Ease of Setup** | 8.2 (51 reviews) | 9.1 (139 reviews) | | **Ease of Admin** | 8.9 (52 reviews) | 9.2 (121 reviews) | | **Quality of Support** | 8.4 (66 reviews) | 9.5 (181 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (49 reviews) | 9.6 (118 reviews) | | **Product Direction (% positive)** | 7.3 (60 reviews) | 8.4 (173 reviews) | --- ## Pricing ### ResellerRatings #### Entry-Level Pricing Plan: Starter Price: Free Description: For brands looking to get started growing their UGC to increase conversions. Key Features: - ResellerRatings Storefront Listing - Direct Survey Emails - Store Listings Customization [Browse all 5 editions](https://www.g2.com/products/resellerratings/pricing) #### Free Trial Yes ### Shopper Approved #### Entry-Level Pricing Plan: Starter Package Price: Starting at $119.00 Per Month Key Features: - Shopper Approved Seller Ratings with our proprietary process that collects up to 10x more reviews. [Learn more about Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Review Management | Product | Score | Reviews | |---|---|---| | **ResellerRatings** | 9.4/10 | 9 | | **Shopper Approved** | 8.4/10 | 85 | #### Collection | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Authentication** | 8.8 (7 reviews) ✓ Verified | 8.3 (66 reviews) ✓ Verified | | **Review Forms** | 9.3 (7 reviews) ✓ Verified | 8.9 (79 reviews) ✓ Verified | | **Personalization** | 9.3 (7 reviews) ✓ Verified | 8.4 (78 reviews) ✓ Verified | | **Engagement** | 9.2 (8 reviews) ✓ Verified | Feature Not Available | | **Community Q&A** | 9.0 (7 reviews) ✓ Verified | 7.6 (62 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Adaptive Learning** | Not enough data | 7.3 (5 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | #### Moderation | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Reviewer Validation** | 9.4 (6 reviews) ✓ Verified | 9.1 (75 reviews) ✓ Verified | | **Response Types** | 9.8 (7 reviews) | 9.0 (72 reviews) ✓ Verified | | **Legal Agreements** | 9.3 (7 reviews) ✓ Verified | 8.6 (62 reviews) ✓ Verified | #### Use Cases | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **E-commerce** | 9.8 (8 reviews) ✓ Verified | 9.0 (76 reviews) ✓ Verified | | **Retail** | 9.7 (6 reviews) ✓ Verified | 8.6 (65 reviews) ✓ Verified | | **Customer Service** | 9.6 (8 reviews) ✓ Verified | 9.1 (72 reviews) ✓ Verified | #### Administration | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Incentives** | 7.5 (6 reviews) ✓ Verified | 7.7 (60 reviews) ✓ Verified | | **Syndication** | 9.2 (6 reviews) ✓ Verified | 8.2 (67 reviews) ✓ Verified | | **Insights** | 9.8 (8 reviews) ✓ Verified | 8.3 (63 reviews) ✓ Verified | | **Content** | 9.6 (8 reviews) ✓ Verified | 8.3 (61 reviews) ✓ Verified | #### Display Options | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Badges** | 9.2 (8 reviews) ✓ Verified | 8.7 (74 reviews) ✓ Verified | | **Widgets** | 8.8 (7 reviews) ✓ Verified | 8.8 (73 reviews) ✓ Verified | | **Integration & APIs** | 9.4 (6 reviews) ✓ Verified | Feature Not Available | | **Marketing** | 9.5 (7 reviews) ✓ Verified | 8.3 (61 reviews) ✓ Verified | #### Generative AI | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **AI Text Generation** | Not enough data | 7.1 (39 reviews) | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **ResellerRatings** | 8.6/10 | 21 | | **Shopper Approved** | 8.0/10 | 114 | #### Consumer Intelligence | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Customer Feedback** | 8.7 (21 reviews) | 9.4 (96 reviews) ✓ Verified | | **Competitive Intelligence** | 8.4 (17 reviews) | 8.5 (68 reviews) | | **Sentiment Analysis** | 8.5 (17 reviews) | 8.7 (72 reviews) ✓ Verified | #### Reporting | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Corporate Reporting** | 8.6 (16 reviews) | 7.8 (54 reviews) ✓ Verified | | **Dashboard** | 8.2 (19 reviews) | 8.8 (89 reviews) ✓ Verified | #### Media Monitoring | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Social Networks Monitoring** | Feature Not Available | 7.1 (52 reviews) ✓ Verified | | **Social Media Management** | Feature Not Available | 7.1 (51 reviews) | | **Digital Media Monitoring** | 8.6 (6 reviews) | 7.3 (50 reviews) ✓ Verified | #### In-House Management | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Employee Performance** | 9.2 (6 reviews) | Feature Not Available | | **Team Workflow** | 8.3 (13 reviews) | Feature Not Available | #### Generative AI | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **AI Text Generation** | Not enough data | 6.7 (29 reviews) | #### Agentic AI - Online Reputation Management | Feature | ResellerRatings | Shopper Approved | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | 8.0 (5 reviews) | | **Cross-system Integration** | Not enough data | 8.6 (6 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Review Management Software](https://www.g2.com/categories/review-management-software), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) --- ## Reviewer Demographics ### By Company Size | Segment | ResellerRatings | Shopper Approved | |---|---|---| | **Small-Business** | 51.2% | 86.5% | | **Mid-Market** | 45.0% | 13.0% | | **Enterprise** | 3.8% | 0.4% | ### By Industry #### ResellerRatings - **Retail:** 17.5% - **Health, Wellness and Fitness:** 8.8% - **Automotive:** 7.5% - **Computer Hardware:** 6.3% - **Leisure, Travel & Tourism:** 6.3% - **Consumer Goods:** 5.0% - **Consumer Services:** 3.8% - **Information Technology and Services:** 3.8% - **Computer Software:** 2.5% - **Higher Education:** 2.5% - **Other:** 36.3% #### Shopper Approved - **Retail:** 31.6% - **Consumer Goods:** 7.5% - **Health, Wellness and Fitness:** 7.0% - **Automotive:** 5.7% - **Wholesale:** 3.1% - **Apparel & Fashion:** 3.1% - **Sporting Goods:** 2.6% - **Consumer Electronics:** 2.6% - **Printing:** 2.6% - **Marketing and Advertising:** 2.6% - **Other:** 31.6% --- ## Alternatives ### Alternatives to ResellerRatings - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (260 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4156 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1214 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4637 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews) ### Alternatives to Shopper Approved - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (649 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (260 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4156 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (407 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1214 reviews) - [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (417 reviews) --- ## Top Discussions ### ResellerRatings - Title: [How Can ResellerRatings Help My Business Get Found In Search?](https://www.g2.com/discussions/seo-6a38f9db-2e99-49fd-a131-a8e448055222) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Google crawls and indexes your reviews so they show up in Seller Ratings & Product Listing (SERPs), increasing organic traffic and the effectiveness of your..." - Title: [What Are Star Ratings?](https://www.g2.com/discussions/star-ratings) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Have you ever searched for a brand or product and noticed those bright shining stars attached to your search results? Or maybe you noticed them on a product..." ### Shopper Approved - Title: [Is Shopper Approved legitimate?](https://www.g2.com/discussions/is-shopper-approved-legitimate) — 2 comments > **Top comment:** "Shopper Approved is legitimate and they have great customer service." - Title: [When will our reviews show up in google?](https://www.g2.com/discussions/32597-when-will-our-reviews-show-up-in-google) — 2 comments, 1 upvote > **Top comment:** "Can't help there." - Title: [What does Shopper Approved do?](https://www.g2.com/discussions/what-does-shopper-approved-do) — 1 comment > **Top comment:** "Shopper Approved is a customer review platform that helps businesses collect, manage, and display customer feedback and reviews. It offers a variety of..." - Title: [What does Shopper Approved mean?](https://www.g2.com/discussions/what-does-shopper-approved-mean) — 1 comment > **Top comment:** "Shopper Approved is the name of the software provider" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/resellerratings-vs-shopper-approved)