# ResellerRatings vs Reviews.io Comparison --- ## AI Generated Summary - **G2 reviewers report** that Reviews.io excels in customer support, with users highlighting the quick response times and effective problem-solving from the support team. One user mentioned, "Always great customer service. Fast responses and really solving issues," which indicates a strong commitment to user satisfaction. - **Users say** that Reviews.io offers a seamless integration experience, particularly with platforms like Shopify. Reviewers appreciate how easy it is to add reviews to specific pages, stating, "Reviews.io integrates seamlessly with our Shopify website using app embeds," showcasing its user-friendly approach. - **According to verified reviews** , ResellerRatings is recognized for its reliability in providing verified reviews, which users find essential for making informed decisions. One user noted, "It's a reliable tool for verified reviews," emphasizing its credibility in the market. - **Reviewers mention** that while ResellerRatings has a good reputation, it lacks the same level of recent user engagement as Reviews.io, which has received 25 recent reviews compared to ResellerRatings' zero. This suggests that Reviews.io is more actively used and trusted by its user base. - **Users highlight** that Reviews.io's platform is not only easy to use but also offers great flexibility, with one reviewer praising the "good interface and product grouping," which enhances day-to-day usability for small businesses. - **G2 reviewers indicate** that while both platforms cater to small businesses, Reviews.io has a significantly larger market presence, with 84.9% of its reviews coming from this segment. This suggests that it may be better tailored to the needs of smaller enterprises compared to ResellerRatings, which has only 51.2% from the same demographic. | | ResellerRatings | Reviews.io | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | | **Total Reviews** | 82 | 652 | | **Largest Market Segment** | Small-Business (51.2% of reviews) | Small-Business (85.1% of reviews) | | **Entry Level Price** | Free | $29.00 300 Review Invites Per Month | --- ## Top Pros & Cons ### ResellerRatings Pros: - Ease of Use (3 reviews) - Helpful (2 reviews) Cons: - Expensive (1 reviews) - Not User-Friendly (1 reviews) ### Reviews.io Pros: - Customer Support (91 reviews) - Helpful (53 reviews) Cons: - Expensive (11 reviews) - Poor Customer Support (8 reviews) --- ## Ratings Comparison | Rating | ResellerRatings | Reviews.io | |---|---|---| | **Meets Requirements** | 8.7 (68 reviews) | 9.2 (542 reviews) | | **Ease of Use** | 8.4 (68 reviews) | 8.9 (548 reviews) | | **Ease of Setup** | 8.2 (51 reviews) | 8.6 (416 reviews) | | **Ease of Admin** | 8.9 (52 reviews) | 9.0 (317 reviews) | | **Quality of Support** | 8.4 (66 reviews) | 9.6 (546 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (49 reviews) | 9.4 (317 reviews) | | **Product Direction (% positive)** | 7.3 (60 reviews) | 9.3 (491 reviews) | --- ## Pricing ### ResellerRatings #### Entry-Level Pricing Plan: Starter Price: Free Description: For brands looking to get started growing their UGC to increase conversions. Key Features: - ResellerRatings Storefront Listing - Direct Survey Emails - Store Listings Customization [Browse all 5 editions](https://www.g2.com/products/resellerratings/pricing) #### Free Trial Yes ### Reviews.io #### Entry-Level Pricing Plan: Essentials Price: $29.00 300 Review Invites Per Month Description: Build trust & drive conversions, it's easier than ever to get started. Key Features: - Product & Company Reviews - Photo & Video Reviews - Automated Review Collection [Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Review Management | Product | Score | Reviews | |---|---|---| | **ResellerRatings** | 9.4/10 | 9 | | **Reviews.io** | 8.5/10 | 249 | #### Collection | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Authentication** | 8.8 (7 reviews) ✓ Verified | 8.3 (126 reviews) | | **Review Forms** | 9.3 (7 reviews) ✓ Verified | 8.8 (226 reviews) ✓ Verified | | **Personalization** | 9.3 (7 reviews) ✓ Verified | 8.6 (220 reviews) ✓ Verified | | **Engagement** | 9.2 (8 reviews) ✓ Verified | 8.6 (211 reviews) ✓ Verified | | **Community Q&A** | 9.0 (7 reviews) ✓ Verified | 8.1 (187 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | #### Moderation | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Reviewer Validation** | 9.4 (6 reviews) ✓ Verified | 8.9 (211 reviews) ✓ Verified | | **Response Types** | 9.8 (7 reviews) | 8.8 (204 reviews) ✓ Verified | | **Legal Agreements** | 9.3 (7 reviews) ✓ Verified | 8.3 (176 reviews) ✓ Verified | #### Use Cases | Feature | ResellerRatings | Reviews.io | |---|---|---| | **E-commerce** | 9.8 (8 reviews) ✓ Verified | 9.0 (197 reviews) ✓ Verified | | **Retail** | 9.7 (6 reviews) ✓ Verified | 8.6 (175 reviews) ✓ Verified | | **Customer Service** | 9.6 (8 reviews) ✓ Verified | 9.0 (204 reviews) ✓ Verified | #### Administration | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Incentives** | 7.5 (6 reviews) ✓ Verified | 7.6 (163 reviews) ✓ Verified | | **Syndication** | 9.2 (6 reviews) ✓ Verified | 8.0 (102 reviews) | | **Insights** | 9.8 (8 reviews) ✓ Verified | 8.4 (172 reviews) ✓ Verified | | **Content** | 9.6 (8 reviews) ✓ Verified | 8.8 (176 reviews) ✓ Verified | #### Display Options | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Badges** | 9.2 (8 reviews) ✓ Verified | 8.5 (171 reviews) ✓ Verified | | **Widgets** | 8.8 (7 reviews) ✓ Verified | 8.8 (197 reviews) ✓ Verified | | **Integration & APIs** | 9.4 (6 reviews) ✓ Verified | 8.8 (192 reviews) ✓ Verified | | **Marketing** | 9.5 (7 reviews) ✓ Verified | 8.5 (173 reviews) ✓ Verified | #### Generative AI | Feature | ResellerRatings | Reviews.io | |---|---|---| | **AI Text Generation** | Not enough data | 8.0 (102 reviews) | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **ResellerRatings** | 8.6/10 | 21 | | **Reviews.io** | 8.3/10 | 271 | #### Consumer Intelligence | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Customer Feedback** | 8.7 (21 reviews) | 9.4 (228 reviews) ✓ Verified | | **Competitive Intelligence** | 8.4 (17 reviews) | 8.8 (170 reviews) ✓ Verified | | **Sentiment Analysis** | 8.5 (17 reviews) | 8.8 (178 reviews) ✓ Verified | #### Reporting | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Revenue Reporting** | Feature Not Available | 7.9 (150 reviews) | | **Corporate Reporting** | 8.6 (16 reviews) | 8.2 (158 reviews) ✓ Verified | | **Dashboard** | 8.2 (19 reviews) | 9.1 (207 reviews) ✓ Verified | #### Media Monitoring | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Social Networks Monitoring** | Feature Not Available | 7.9 (150 reviews) ✓ Verified | | **Social Media Management** | Feature Not Available | 8.0 (148 reviews) ✓ Verified | | **Digital Media Monitoring** | 8.6 (6 reviews) | 8.1 (151 reviews) ✓ Verified | #### In-House Management | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Employee Performance** | 9.2 (6 reviews) | Feature Not Available | | **Team Workflow** | 8.3 (13 reviews) | Feature Not Available | #### Generative AI | Feature | ResellerRatings | Reviews.io | |---|---|---| | **AI Text Generation** | Not enough data | 7.8 (77 reviews) | #### Agentic AI - Online Reputation Management | Feature | ResellerRatings | Reviews.io | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | | **Cross-system Integration** | Not enough data | 8.6 (35 reviews) | | **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | | **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | | **Decision Making** | Not enough data | 8.3 (25 reviews) | --- ## Categories **Shared Categories (2):** [Review Management Software](https://www.g2.com/categories/review-management-software), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) --- ## Reviewer Demographics ### By Company Size | Segment | ResellerRatings | Reviews.io | |---|---|---| | **Small-Business** | 51.2% | 85.1% | | **Mid-Market** | 45.0% | 14.1% | | **Enterprise** | 3.8% | 0.8% | ### By Industry #### ResellerRatings - **Retail:** 17.5% - **Health, Wellness and Fitness:** 8.8% - **Automotive:** 7.5% - **Computer Hardware:** 6.3% - **Leisure, Travel & Tourism:** 6.3% - **Consumer Goods:** 5.0% - **Consumer Services:** 3.8% - **Information Technology and Services:** 3.8% - **Computer Software:** 2.5% - **Higher Education:** 2.5% - **Other:** 36.3% #### Reviews.io - **Retail:** 25.9% - **Apparel & Fashion:** 8.6% - **Consumer Goods:** 5.7% - **Health, Wellness and Fitness:** 5.5% - **Marketing and Advertising:** 3.9% - **Food & Beverages:** 3.0% - **Cosmetics:** 2.8% - **Automotive:** 2.5% - **Information Technology and Services:** 2.2% - **Sporting Goods:** 2.0% - **Other:** 37.8% --- ## Alternatives ### Alternatives to ResellerRatings - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (261 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (238 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4199 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1217 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4658 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews) ### Alternatives to Reviews.io - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4199 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (418 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (261 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (238 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (153 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) --- ## Top Discussions ### ResellerRatings - Title: [How Can ResellerRatings Help My Business Get Found In Search?](https://www.g2.com/discussions/seo-6a38f9db-2e99-49fd-a131-a8e448055222) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Google crawls and indexes your reviews so they show up in Seller Ratings & Product Listing (SERPs), increasing organic traffic and the effectiveness of your..." - Title: [What Are Star Ratings?](https://www.g2.com/discussions/star-ratings) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Have you ever searched for a brand or product and noticed those bright shining stars attached to your search results? Or maybe you noticed them on a product..." ### Reviews.io No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/resellerratings-vs-reviews-io)