Compare RescueAssist vs Snow Software

See this
comparison of RescueAssist vs. Snow Software
based on data from user reviews. RescueAssist rates 4.3/5 stars with 224 reviews. Snow Software rates 3.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
GoToAssist
$55/month
(billed annually)
 
GoToAssist Concurrent
$99/month
(billed annually)
 
Free Trial Unavailable
Free Trial Unavailable
RescueAssist
GoToAssist
$55/month (billed annually)
GoToAssist Concurrent
$99/month(billed annually)
Free Trial Unavailable
Snow Software
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
7.8
Ease of Use
Ease of Use
9.0
6.1
Ease of Setup
Ease of Setup
8.8
Not enough data available
Ease of Admin
Ease of Admin
8.7
Not enough data available
Quality of Support
Quality of Support
8.7
7.2
Ease of Doing Business With
Ease of Doing Business With
8.5
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
7.5
8.1
Meets Requirements
RescueAssist
9.0
Snow Software
7.8
Ease of Use
RescueAssist
9.0
Snow Software
6.1
Ease of Setup
RescueAssist
8.8
Snow Software
Not enough data available
Ease of Admin
RescueAssist
8.7
Snow Software
Not enough data available
Quality of Support
RescueAssist
8.7
Snow Software
7.2
Ease of Doing Business With
RescueAssist
8.5
Snow Software
Not enough data available
Product Direction (% positive)
RescueAssist
7.5
Snow Software
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
26.8%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.6%
21.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
64.3%
RescueAssist
Small-Business
26.8%
Mid-Market
44.6%
Enterprise
28.6%
Snow Software
Small-Business
14.3%
Mid-Market
21.4%
Enterprise
64.3%

Reviewers' Industry

 
Information Technology and Services
22.8%
14.3%
 
Computer Software
12.1%
Telecommunications
7.1%
 
Hospital & Health Care
8.0%
Plastics
7.1%
 
Construction
3.6%
Information Technology and Services
7.1%
 
Internet
2.7%
Education Management
7.1%
 
Other
50.9%
Other
57.1%
RescueAssist
Information Technology and Services
22.8%
Computer Software
12.1%
Hospital & Health Care
8.0%
Construction
3.6%
Internet
2.7%
Other
50.9%
Snow Software
14.3%
Telecommunications
7.1%
Plastics
7.1%
Information Technology and Services
7.1%
Education Management
7.1%
Other
57.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator in Computer Software

Very reliable – it's always available and almost always works (there are few if any incidents where we cannot connect to a particular client). We have both clients and support staff on multiple versions of Windows and Mac OS X, GoToAssist works well with...

Vinay M.
Executive Sponsor

the replication of the cmdb into our tableu

Most Helpful Critical Review
Most Helpful Critical Review
Internal Consultant in Construction

no HR tool on the free version which doesn't five you a good knowledge of how to use it before you purchase the app

Norihiko K.
Administrator

I use ServiceNow for about two years. However, I don't have dislike point about Snow Software.

 
RescueAssist
Most Helpful Favorable Review
Administrator in Computer Software

Very reliable – it's always available and almost always works (there are few if any incidents where we cannot connect to a particular client). We have both clients and support staff on multiple versions of Windows and Mac OS X, GoToAssist works well with...

Most Helpful Critical Review
Internal Consultant in Construction

no HR tool on the free version which doesn't five you a good knowledge of how to use it before you purchase the app

Snow Software
Most Helpful Favorable Review
Vinay M.
Executive Sponsor

the replication of the cmdb into our tableu

Most Helpful Critical Review
Norihiko K.
Administrator

I use ServiceNow for about two years. However, I don't have dislike point about Snow Software.

Screenshots

 
1 of 3
2 of 3
3 of 3
No screenshots provided
RescueAssist
Snow Software
No screenshots provided
Request More InformationRequest More InformationRequest More InformationRequest More Information