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Compare Resco – Mobility & Productivity and The Customer Factor 
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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$35.00 1 User Per Month
No pricing available
Resco – Mobility & Productivity
Star Rating
(47)4.5 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
$35.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansThe Customer Factor
Star Rating
(10)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about The Customer FactorResco – Mobility & Productivity vs The Customer Factor
When assessing the two solutions, reviewers found Resco – Mobility & Productivity easier to use and do business with overall. However, reviewers preferred the ease of administration with The Customer Factor. Reviewers determined that both products are equally easy to set up.
- Reviewers felt that The Customer Factor meets the needs of their business better than Resco – Mobility & Productivity.
- When comparing quality of ongoing product support, reviewers felt that Resco – Mobility & Productivity is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Resco – Mobility & Productivity over The Customer Factor.
Pricing
Entry-Level Pricing
Resco – Mobility & Productivity
Professional
$35.00
1 User Per Month
Use Mobile Development Toolkit to build, deploy, and maintain customized mobile apps with full offline.
- Customization options (UI, branding, logic, data)
- Integrations (MS O365 services and 3rd party software)
- Data Storage (MS Dynamics365, MS dataverse, Salesforce)
The Customer Factor
No pricing availableFree Trial
Resco – Mobility & Productivity
Free Trial is available
The Customer Factor
No trial information availableRatings
Meets Requirements
8.7
45
9.0
8
Ease of Use
9.0
45
7.9
8
Ease of Setup
8.3
42
8.3
5
Ease of Admin
8.6
36
9.0
5
Quality of Support
9.0
43
8.6
7
Has the product been a good partner in doing business?
9.1
36
8.7
5
Product Direction (% positive)
9.5
43
8.5
8
Features by Category
Sales Force Automation
8.8
20
Not enough data
7.7
17
Not enough data
8.5
18
Not enough data
8.6
19
Not enough data
6.9
18
Not enough data
7.8
18
Not enough data
7.5
18
Not enough data
8.3
17
Not enough data
7.7
17
Not enough data
Marketing Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
7.3
18
Not enough data
7.0
18
Not enough data
7.7
18
Not enough data
6.8
17
Not enough data
6.9
16
Not enough data
Reporting & Analytics
7.8
18
Not enough data
7.5
17
Not enough data
5.7
16
Not enough data
Mobile & Social
6.0
17
Not enough data
5.5
17
Not enough data
8.5
18
Not enough data
Platform
9.2
21
Not enough data
8.4
20
Not enough data
9.0
21
Not enough data
8.2
20
Not enough data
8.4
21
Not enough data
8.2
18
Not enough data
8.7
20
Not enough data
8.3
21
Not enough data
Integration
8.5
17
Not enough data
7.9
18
Not enough data
7.5
17
Not enough data
Generative AI
5.4
16
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
9.0
7
Not enough data
6.9
7
Not enough data
8.8
7
Not enough data
Field Tools
7.8
6
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.8
7
Not enough data
8.6
7
Not enough data
Back Office Tools
8.6
7
Not enough data
8.6
7
Not enough data
6.7
6
Not enough data
Territory Mapping
6.3
13
Not enough data
5.4
12
Not enough data
6.0
12
Not enough data
Route Planning
7.8
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
Sales Performance Management
5.3
11
Not enough data
7.8
12
Not enough data
7.3
11
Not enough data
Presentation and Forms
7.0
11
Not enough data
7.8
10
Not enough data
7.3
11
Not enough data
Planning
8.3
12
Not enough data
7.4
11
Not enough data
7.5
12
Not enough data
7.4
11
Not enough data
Execution
7.4
13
Not enough data
7.8
13
Not enough data
8.3
14
Not enough data
8.2
13
Not enough data
7.5
12
Not enough data
Analytics
7.7
11
Not enough data
7.0
11
Not enough data
7.0
11
Not enough data
Generative AI
6.9
18
Not enough data
6.4
16
Not enough data
Before the Job
8.6
23
8.7
5
8.0
21
Not enough data
8.7
21
Not enough data
8.9
23
7.7
5
On the Job
8.6
20
Not enough data
8.1
21
Not enough data
7.5
20
Not enough data
7.4
21
9.0
5
8.2
19
Not enough data
After the Job
8.4
22
9.7
5
8.4
21
Not enough data
7.1
20
10.0
5
9.7
19
8.7
5
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Resco – Mobility & Productivity and The Customer Factor are categorized as Field Service Management
Unique Categories
Resco – Mobility & Productivity is categorized as Inspection Management, Field Sales, Mobile Forms Automation, CRM, and Knowledge Base
The Customer Factor has no unique categories
Reviews
Reviewers' Company Size
Resco – Mobility & Productivity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Customer Factor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Manufacturing
6.5%
Food Production
6.5%
Facilities Services
6.5%
Public Safety
4.3%
Other
60.9%
Facilities Services
30.0%
Outsourcing/Offshoring
10.0%
Mining & Metals
10.0%
Human Resources
10.0%
Government Administration
10.0%
Other
30.0%
Alternatives
Discussions
What is Resco Mobile CRM used for?
1 Comment
Official Response from Resco – Mobility & Productivity
A bit longer answer — the solution is great for sales reps, field workers, service staff, managers, repairmen, account managers, etc. — basically all people...Read more
Resco – Mobility & Productivity has no more discussions with answers
The Customer Factor has no discussions with answers
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