Compare Reputology and SOCi 
At a Glance
Market Segments
Reputology
Small-Business (39.0% of reviews)
SOCi
Small-Business (54.3% of reviews)
Entry-Level Pricing
Reputology
Contact us for priceSOCi
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Reputology vs SOCi
- Users report that Reputology excels in Quality of Support with a score of 9.6, while SOCi's support quality is rated lower at 8.9. Reviewers mention that Reputology's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Reputology offers a more user-friendly experience, scoring 9.4 in Ease of Use, compared to SOCi's 8.8. Users on G2 appreciate the intuitive interface of Reputology, which simplifies navigation and task completion.
- G2 users highlight Reputology's superior Survey Management features, with a score of 8.6 across various metrics, while SOCi's survey capabilities are less robust. Users say that Reputology's survey builder is easy to use and offers diverse question types, enhancing feedback collection.
- Users report that SOCi shines in Media Monitoring, particularly with a perfect score of 10.0 for Digital Media Monitoring, while Reputology's score is lower. Reviewers mention that SOCi provides comprehensive insights into digital media performance, making it a strong choice for brands focused on online presence.
- Reviewers mention that Reputology's Reputation Management features are highly effective, scoring 8.7, while SOCi's score is slightly lower at 8.5. Users say that Reputology's tools for managing online reviews and customer feedback are particularly beneficial for small businesses.
- Users on G2 report that SOCi's Campaign Management capabilities, with a score of 8.7, are more advanced than those of Reputology, which focuses more on reputation. Reviewers mention that SOCi's campaign dashboard and optimization tools help streamline marketing efforts effectively.
Pricing
Entry-Level Pricing
Reputology
Single Location
Contact us for price
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- Daily review monitoring
- Email alerts
- Analytics & reporting
SOCi
No pricing availableFree Trial
Reputology
Free Trial is available
SOCi
No trial information availableRatings
Meets Requirements
9.2
42
8.9
2,344
Ease of Use
9.4
42
8.8
2,426
Ease of Setup
9.4
29
8.7
1,353
Ease of Admin
9.4
29
8.9
972
Quality of Support
9.6
41
8.9
1,932
Has the product been a good partner in doing business?
9.5
29
9.0
963
Product Direction (% positive)
9.4
40
8.8
2,354
Features by Category
Social Analytics
Not enough data
7.7(won by default)
500
Not enough data
8.2(won by default)
535
Not enough data
8.5(won by default)
550
Not enough data
7.9(won by default)
466
Not enough data
Feature Not Available
Not enough data
7.8(won by default)
469
Not enough data
8.2(won by default)
471
Reports & Dashboards
Not enough data
8.2(won by default)
515
Not enough data
8.3(won by default)
517
Not enough data
8.4(won by default)
510
Not enough data
7.8(won by default)
423
Business Tools
Not enough data
8.0
95
Not enough data
7.5
90
Not enough data
7.4
88
Not enough data
7.7
99
Not enough data
8.0
100
Customer Tools
Not enough data
8.6
108
Not enough data
8.3
100
Not enough data
8.0
102
Not enough data
8.1
100
Listing Management
Not enough data
8.2
466
Not enough data
8.3
460
Not enough data
8.1
456
Not enough data
8.4
475
Performance
Not enough data
8.5
494
Not enough data
8.5
504
Local Search Optimization
Not enough data
8.2
286
Not enough data
8.5
298
Not enough data
8.5
307
Not enough data
8.7
300
Not enough data
8.8
307
Not enough data
8.6
314
Content & Collaboration
Not enough data
8.9
1073
Not enough data
8.4
1043
Not enough data
8.2
921
Not enough data
8.3
941
Not enough data
8.6
987
Not enough data
8.4
979
Social Management
Not enough data
8.6
1119
Not enough data
8.9
1148
Not enough data
8.3
1050
Not enough data
8.6
1113
Not enough data
8.1
966
Not enough data
8.4
956
Not enough data
8.1
508
Platform Interoperability
Not enough data
8.3
691
Social Functionality
Not enough data
8.9
874
Campaign Management
Not enough data
8.7
820
Not enough data
Feature Not Available
Not enough data
8.6
828
Not enough data
8.4
784
Not enough data
8.5
787
Not enough data
8.8
782
Not enough data
8.5
751
Not enough data
Feature Not Available
Not enough data
8.3
727
Not enough data
8.5
771
Not enough data
8.5
742
Not enough data
8.1
716
Not enough data
8.4
727
Targeting
Not enough data
8.5
827
Not enough data
Feature Not Available
Not enough data
8.3
759
Not enough data
8.4
774
Platform
Not enough data
8.3
759
Not enough data
8.4
789
Not enough data
8.7
833
Not enough data
8.8
848
Not enough data
8.6
772
Not enough data
8.5
818
Not enough data
8.7
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
8.2
58
Not enough data
Feature Not Available
Not enough data
8.1
49
Not enough data
8.5
52
Not enough data
Feature Not Available
Platform
Not enough data
7.8
46
Not enough data
8.3
50
Not enough data
8.2
50
Not enough data
8.3
51
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
55
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.6
113
Not enough data
8.6
115
Not enough data
8.6
111
Not enough data
8.5
111
Survey Customization
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.9
108
Not enough data
8.5
108
Not enough data
8.7
108
Not enough data
8.6
109
Consumer Intelligence
Not enough data
8.6
702
|
Verified
Not enough data
8.3
678
|
Verified
8.8
8
|
Verified
8.5
701
|
Verified
Reporting
Feature Not Available
Feature Not Available
Not enough data
8.2
659
|
Verified
9.3
9
|
Verified
8.8
753
|
Verified
Media Monitoring
9.4
8
|
Verified
8.9
745
|
Verified
Feature Not Available
9.0
759
Feature Not Available
8.6
690
|
Verified
In-House Management
Feature Not Available
Feature Not Available
9.7
5
|
Verified
8.3
649
|
Verified
Generative AI
Feature Not Available
8.1
503
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputology and SOCi are categorized as Online Reputation Management
Unique Categories
Reputology has no unique categories
Reviews
Reviewers' Company Size
Reputology
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.2%
Real Estate
14.0%
Information Technology and Services
7.0%
Hospitality
7.0%
Entertainment
7.0%
Other
34.9%
Real Estate
23.9%
Marketing and Advertising
7.2%
Health, Wellness and Fitness
6.6%
Retail
5.9%
Leisure, Travel & Tourism
4.9%
Other
51.5%
Most Helpful Reviews
Reputology
Most Helpful Favorable Review
Chaunte R.
Verified User in Marketing and Advertising
The platform is easy to use, the reporting is stout, the organization is phenomenal. I love the software.
Most Helpful Critical Review
Pooja T.
Verified User in Marketing and Advertising
Reputology isn't too user friendly - boring interface.
SOCi
Most Helpful Favorable Review
Verified User in Leisure, Travel & Tourism
Simple way to schedule posts on Facebook and Instgram
Most Helpful Critical Review
Verified User in Marketing and Advertising
The post time is not always efficient. We have had posts not go out or posts that were already approved marked as pending randomly.
Chaunte R.
Verified User in Marketing and Advertising
The platform is easy to use, the reporting is stout, the organization is phenomenal. I love the software.
Verified User in Leisure, Travel & Tourism
Simple way to schedule posts on Facebook and Instgram
Pooja T.
Verified User in Marketing and Advertising
Reputology isn't too user friendly - boring interface.
Verified User in Marketing and Advertising
The post time is not always efficient. We have had posts not go out or posts that were already approved marked as pending randomly.
Discussions
Reputology has no discussions with answers
I need step by step quidance
3 comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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