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Compare Reputology and SOCi 
Featured Products
At a Glance
Market Segments
Small-Business (39.0% of reviews)
Small-Business (53.2% of reviews)
Entry-Level Pricing
Contact us for price
No pricing available
Reputology
Star Rating
(44)4.7 out of 5
Market Segments
Small-Business (39.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact us for price
Browse all 3 pricing plansSOCi
Star Rating
(3,734)4.5 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SOCi excels in providing a comprehensive platform for managing reviews and social media posts, with users appreciating the convenience of having everything in one location. The AI assistance for reviews is highlighted as a significant time-saver, making it easier to respond quickly across different platforms.
- Users say that Reputology stands out for its user-friendly interface and robust reporting capabilities. Recent feedback emphasizes the platform's organization and the ability to check reviews at-a-glance, which many find beneficial for managing their online reputation effectively.
- Reviewers mention that SOCi's ease of use is a major advantage, with many users noting how quickly they can log in and respond to reviews. The availability of premade templates for responses is also a feature that enhances user efficiency, making the process feel seamless.
- According to verified reviews, Reputology's quality of support is frequently praised, with users appreciating the constant communication and updates from their support team. This level of engagement helps users feel supported in their efforts to manage their online presence.
- G2 reviewers highlight that while SOCi has a slightly lower star rating, its extensive user base and recent activity indicate a strong market presence. Users value the clean UI and reporting functionality, which contribute to a positive overall experience despite the minor rating difference.
- Users report that Reputology's focus on small businesses is a strong point, as it caters specifically to their needs. However, the lack of recent reviews compared to SOCi may suggest that it is less frequently updated or utilized, which could impact its relevance in the fast-paced online reputation management landscape.
Pricing
Entry-Level Pricing
Reputology
Single Location
Contact us for price
Get A Free Trial
- Daily review monitoring
- Email alerts
- Analytics & reporting
SOCi
No pricing availableFree Trial
Reputology
Free Trial is available
SOCi
No trial information availableRatings
Meets Requirements
9.2
42
8.9
3,135
Ease of Use
9.4
42
8.7
3,315
Ease of Setup
9.4
29
8.8
2,062
Ease of Admin
9.4
29
8.9
1,326
Quality of Support
9.6
41
8.8
2,583
Has the product been a good partner in doing business?
9.5
29
9.0
1,312
Product Direction (% positive)
9.4
40
8.8
3,138
Features by Category
Social Analytics
Not enough data
7.8(won by default)
765
Not enough data
8.2(won by default)
803
Not enough data
8.6(won by default)
819
Not enough data
7.9(won by default)
725
Not enough data
Feature Not Available
Not enough data
7.8(won by default)
726
Not enough data
8.2(won by default)
727
Reports & Dashboards
Not enough data
8.2(won by default)
785
Not enough data
8.3(won by default)
786
Not enough data
8.5(won by default)
784
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
7.8(won by default)
198
Not enough data
7.8(won by default)
196
Not enough data
7.8(won by default)
193
Not enough data
7.7(won by default)
195
Not enough data
7.8(won by default)
194
Business Tools
Not enough data
8.1
157
Not enough data
Feature Not Available
Not enough data
7.6
148
Not enough data
7.9
162
Not enough data
8.0
161
Customer Tools
Not enough data
8.5
169
Not enough data
8.2
160
Not enough data
8.0
160
Not enough data
8.1
157
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.6
49
Not enough data
7.4
49
Not enough data
7.6
49
Not enough data
7.5
48
Not enough data
7.7
47
Listing Management
Not enough data
8.2
630
Not enough data
8.3
622
Not enough data
8.1
616
Not enough data
8.4
637
Performance
Not enough data
8.5
653
Not enough data
8.5
663
Local Search Optimization
Not enough data
8.2
410
Not enough data
8.4
423
Not enough data
8.5
430
Not enough data
8.6
422
Not enough data
8.7
433
Not enough data
8.5
438
Content & Collaboration
Not enough data
8.9
1557
Not enough data
8.5
1527
Not enough data
8.3
1402
Not enough data
8.3
1418
Not enough data
8.6
1467
Not enough data
8.4
1459
Social Management
Not enough data
8.6
1694
Not enough data
8.9
1742
Not enough data
8.3
1612
Not enough data
8.6
1680
Not enough data
8.1
1517
Not enough data
8.4
1509
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
7.9
374
Not enough data
7.9
373
Not enough data
8.1
373
Not enough data
8.0
372
Not enough data
8.0
373
Not enough data
7.9
373
Not enough data
8.0
372
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
8.1
226
Not enough data
8.1
228
Not enough data
8.2
229
Not enough data
8.1
229
Not enough data
8.0
228
Not enough data
8.2
229
Social Functionality
Not enough data
8.8
1244
Campaign Management
Not enough data
8.7
1188
Not enough data
8.5
693
Not enough data
8.5
1184
Not enough data
8.3
1141
Not enough data
8.5
1142
Not enough data
Feature Not Available
Not enough data
8.5
1099
Not enough data
Feature Not Available
Not enough data
8.3
1075
Not enough data
8.5
1119
Not enough data
8.4
1079
Not enough data
8.1
1053
Not enough data
8.3
1058
Targeting
Not enough data
8.4
1159
Not enough data
Feature Not Available
Not enough data
8.3
1088
Not enough data
8.3
1101
Platform
Not enough data
8.3
1080
Not enough data
8.4
1111
Not enough data
8.7
1155
Not enough data
8.8
1172
Not enough data
8.6
1087
Not enough data
8.6
1132
Not enough data
8.7
1121
Not enough data
Feature Not Available
Not enough data
8.4
680
Responses
Not enough data
8.2
35
Not enough data
8.4
33
Not enough data
8.1
33
Automation - AI Agents
Not enough data
8.0
33
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
32
Platform
Not enough data
8.3
32
Not enough data
8.4
32
Not enough data
8.2
31
Autonomy - AI Agents
Not enough data
8.2
32
Not enough data
8.3
33
Not enough data
8.5
32
Not enough data
8.3
32
Generative AI
Not enough data
8.5
32
Not enough data
8.5
32
Responses
Not enough data
8.2
89
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Feature Not Available
Platform
Not enough data
8.0
77
Not enough data
8.3
81
Not enough data
8.3
82
Not enough data
8.4
81
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.3
86
Generative AI
Not enough data
8.4
66
Not enough data
8.2
66
Survey Management
Not enough data
8.6
185
Not enough data
8.6
186
Not enough data
8.7
185
Not enough data
8.6
183
Survey Customization
Not enough data
8.6
179
Not enough data
8.8
179
Not enough data
8.7
140
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.9
180
Not enough data
8.6
179
Not enough data
8.7
181
Not enough data
8.7
182
Agentic AI - Survey
Not enough data
8.7
60
Not enough data
8.6
60
Not enough data
8.7
61
Content Generation - AI Content Creation Platforms
Not enough data
8.4
49
Not enough data
8.6
49
Not enough data
8.6
51
Management - AI Content Creation Platforms
Not enough data
8.5
48
Not enough data
8.6
48
Not enough data
8.4
48
Consumer Intelligence
Not enough data
8.6
982
|
Verified
Not enough data
8.3
951
|
Verified
8.8
8
|
Verified
8.5
977
|
Verified
Reporting
Feature Not Available
Feature Not Available
Not enough data
8.3
933
|
Verified
9.3
9
|
Verified
8.8
1032
|
Verified
Media Monitoring
9.4
8
|
Verified
8.8
1021
|
Verified
Feature Not Available
8.9
1040
Feature Not Available
8.6
957
|
Verified
In-House Management
Feature Not Available
8.0
576
9.7
5
|
Verified
8.2
918
|
Verified
Generative AI
Not enough data
8.1
757
Agentic AI - Online Reputation Management
Not enough data
7.8
210
Not enough data
7.8
209
Not enough data
8.0
212
Not enough data
7.9
211
Not enough data
7.9
213
Not enough data
7.9
212
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.0
35
Automation
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Autonomy
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
8.2
35
Not enough data
8.3
35
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputology and SOCi are categorized as Online Reputation Management
Unique Categories
Reputology has no unique categories
SOCi is categorized as AI Agents For Business Operations, AI Customer Support Agents, AI Content Creation Platforms, Multi-Location Marketing Platforms, Local Listing Management, Social Media Management, Social Media Advertising, Social Media Suites, Social Media Analytics, Local SEO, Store Locator, Survey, and Chatbots
Reviews
Reviewers' Company Size
Reputology
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.2%
Real Estate
14.0%
Information Technology and Services
7.0%
Hospitality
7.0%
Entertainment
7.0%
Other
34.9%
Real Estate
23.1%
Marketing and Advertising
6.8%
Health, Wellness and Fitness
6.7%
Retail
5.6%
Leisure, Travel & Tourism
5.0%
Other
52.8%
Discussions
Reputology has no discussions with answers
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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