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Compare Reputation and Yotpo 
Featured Products
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Small-Business (74.6% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationYotpo
Star Rating
(258)4.3 out of 5
Market Segments
Small-Business (74.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in providing a comprehensive view of customer feedback, with features that centralize ratings and reviews from various platforms like Facebook and Google. Users appreciate the real-time review monitoring system, which helps maintain their business reputation effectively.
- Users say Yotpo shines in its user-friendly design, making it easy to set up and customize. Reviewers highlight the seamless experience on both the front and back ends, which saves time and enhances efficiency when collecting and showcasing reviews.
- According to verified reviews, Reputation has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many users commend its robust tracking capabilities for customer reviews, ensuring timely alerts for new feedback.
- Reviewers mention that while Yotpo is effective for small businesses, it may not cater as well to mid-market needs compared to Reputation. Users have noted that Yotpo's focus on smaller enterprises can limit its scalability for larger organizations.
- Users appreciate the ease of use in both platforms, but Reputation edges out slightly with higher ratings in setup and administration. Reviewers have found it straightforward to navigate and manage their social posting accounts using Reputation.
- G2 reviewers highlight that while Yotpo offers a free forever plan, Reputation's comprehensive features and higher total number of reviews suggest a more established presence in the market, making it a reliable choice for businesses looking for a robust review management solution.
Pricing
Entry-Level Pricing
Reputation
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Reputation
No trial information availableYotpo
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
8.6
207
Ease of Use
9.0
1,985
8.5
209
Ease of Setup
8.7
1,103
8.1
141
Ease of Admin
8.9
876
8.2
128
Quality of Support
8.9
1,734
8.8
199
Has the product been a good partner in doing business?
8.9
874
8.5
125
Product Direction (% positive)
8.9
1,919
8.1
193
Features by Category
Social Analytics
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Not enough data
Reports & Dashboards
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Content & Collaboration
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Not enough data
Social Management
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Not enough data
Agentic AI - Social Media Management
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
7.8
44
|
Verified
8.0
23
8.0
58
|
Verified
7.6
23
7.6
57
|
Verified
8.3
23
7.9
53
|
Verified
6.8
23
8.0
48
|
Verified
Agentic AI - Review Management
5.8
18
6.7
6
5.8
19
6.1
6
Moderation
7.3
22
8.1
60
|
Verified
7.3
22
7.9
55
|
Verified
7.4
22
7.7
43
|
Verified
Use Cases
7.3
21
8.5
62
|
Verified
7.4
20
7.7
43
|
Verified
7.5
20
8.2
53
|
Verified
Administration
6.0
20
7.5
51
|
Verified
7.6
20
7.5
40
|
Verified
7.9
21
7.9
50
|
Verified
7.8
20
8.1
51
|
Verified
6.0
20
7.5
34
|
Verified
Display Options
6.9
19
7.5
40
|
Verified
6.6
19
7.8
56
|
Verified
6.9
18
7.6
57
|
Verified
7.1
19
7.5
50
|
Verified
Generative AI
6.6
18
6.2
13
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Loyalty Experience
Not enough data
8.2
38
Not enough data
8.2
38
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Loyalty Platform
Not enough data
7.8
31
Not enough data
7.9
27
Not enough data
7.7
31
Not enough data
7.2
23
Not enough data
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Not enough data
Channels
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Not enough data
Insight
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.0
1041
|
Verified
9.1
48
|
Verified
8.6
932
Feature Not Available
8.8
1000
|
Verified
8.6
38
|
Verified
Reporting
Feature Not Available
8.1
18
8.6
916
|
Verified
8.0
36
|
Verified
9.1
1121
|
Verified
8.5
52
|
Verified
Media Monitoring
8.6
959
|
Verified
7.1
15
8.6
942
|
Verified
7.9
34
|
Verified
8.5
879
8.2
28
In-House Management
Feature Not Available
Feature Not Available
8.5
847
7.7
15
Generative AI
7.9
393
Not enough data
Agentic AI - Online Reputation Management
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Yotpo are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Retail
20.9%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.4%
Food & Beverages
4.9%
Other
43.0%
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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