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Compare Reputation and Xebo.ai (formerly Survey2connect) 
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationXebo.ai (formerly Survey2connect)
Star Rating
(30)4.7 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Xebo.ai (formerly Survey2connect)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Xebo.ai. Users appreciate its ability to centralize customer ratings and reviews from various platforms, ensuring a comprehensive view of business reputation.
- Users say that Reputation's real-time review monitoring system is a standout feature, providing timely alerts for new customer feedback. This functionality allows businesses to respond quickly, which is crucial for maintaining a positive reputation.
- Reviewers mention that Xebo.ai shines in its versatility for survey creation, allowing users to design various types of surveys with ease. The wide range of templates available reduces manual work, making it a time-saving tool for gathering customer insights.
- According to verified reviews, both products receive high marks for quality of support, but Reputation's overall user experience is enhanced by its intuitive setup process, which users find easier compared to Xebo.ai's setup.
- Users highlight that while Xebo.ai provides insightful reports that help understand customer sentiment, Reputation's robust tracking of customer reviews and feedback ensures that businesses can maintain their reputation effectively.
- Reviewers note that despite Xebo.ai's strong performance in survey insights, the overall user engagement and satisfaction metrics favor Reputation, which has a much larger volume of reviews, indicating a more established presence in the market.
Pricing
Entry-Level Pricing
Reputation
No pricing availableXebo.ai (formerly Survey2connect)
No pricing availableFree Trial
Reputation
No trial information availableXebo.ai (formerly Survey2connect)
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
8.8
26
Ease of Use
9.0
1,985
8.8
27
Ease of Setup
8.7
1,103
8.2
17
Ease of Admin
8.9
876
8.3
16
Quality of Support
8.9
1,734
8.9
26
Has the product been a good partner in doing business?
8.9
874
8.5
14
Product Direction (% positive)
8.9
1,919
9.6
26
Features by Category
Social Analytics
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Not enough data
Reports & Dashboards
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Content & Collaboration
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Not enough data
Social Management
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Not enough data
Agentic AI - Social Media Management
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Analytics
8.8
569
8.8
26
8.9
596
8.9
25
8.8
550
8.7
25
8.2
484
7.8
19
Customization
8.4
478
8.9
19
8.2
461
8.3
24
8.6
489
8.5
22
8.4
470
8.6
19
Generative AI
Feature Not Available
8.4
15
Feature Not Available
8.3
16
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Not enough data
Agentic AI - Review Management
5.8
18
Not enough data
5.8
19
Not enough data
Moderation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Use Cases
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Administration
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Not enough data
Display Options
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Not enough data
Generative AI
6.6
18
Not enough data
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Not enough data
Channels
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Not enough data
Insight
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Consumer Intelligence
9.0
1041
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1000
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Not enough data
Media Monitoring
8.6
959
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
Not enough data
In-House Management
Feature Not Available
Not enough data
8.5
847
Not enough data
Generative AI
7.9
393
Not enough data
Agentic AI - Online Reputation Management
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Xebo.ai (formerly Survey2connect) are categorized as Experience Management
Unique Categories
Reputation is categorized as Multi-Location Marketing Platforms, Competitive Intelligence, Local Listing Management, Local SEO, Social Customer Service, Online Reputation Management, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, and Review Management
Xebo.ai (formerly Survey2connect) has no unique categories
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xebo.ai (formerly Survey2connect)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Information Technology and Services
26.7%
Consumer Services
16.7%
Telecommunications
10.0%
Insurance
10.0%
Retail
6.7%
Other
30.0%
Alternatives
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
What is Survey2Connect used for?
2 Comments
JR
Customer satisfaction and dependency, understanding and implementation of user requirements Read more
Xebo.ai (formerly Survey2connect) has no more discussions with answers
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