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At a Glance
Market Segments
Mid-Market (45.0% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Reputation
Star Rating
(2,386)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationUnbound by Bridgeline
Star Rating
(20)2.7 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Unbound by BridgelineReputation vs Unbound by Bridgeline
When assessing the two solutions, reviewers found Reputation easier to use, set up, and administer. Reviewers also preferred doing business with Reputation overall.
- Reviewers felt that Reputation meets the needs of their business better than Unbound by Bridgeline.
- When comparing quality of ongoing product support, reviewers felt that Reputation is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Reputation over Unbound by Bridgeline.
Pricing
Entry-Level Pricing
Reputation
No pricing availableUnbound by Bridgeline
No pricing availableFree Trial
Reputation
No trial information availableUnbound by Bridgeline
No trial information availableRatings
Meets Requirements
9.1
1,942
6.5
17
Ease of Use
9.0
1,983
6.5
17
Ease of Setup
8.7
1,101
5.2
9
Ease of Admin
8.9
876
6.1
11
Quality of Support
8.9
1,732
5.7
17
Has the product been a good partner in doing business?
8.9
874
6.1
11
Product Direction (% positive)
8.9
1,917
2.7
16
Features by Category
Content
Not enough data
6.9
12
|
Verified
Not enough data
6.4
12
|
Verified
Not enough data
6.2
11
|
Verified
Not enough data
5.6
11
|
Verified
Not enough data
6.9
9
|
Verified
Not enough data
5.9
9
|
Verified
Not enough data
6.7
13
|
Verified
Not enough data
4.3
12
|
Verified
Not enough data
5.8
13
|
Verified
Design
Not enough data
5.0
12
|
Verified
Not enough data
5.4
12
|
Verified
Not enough data
6.0
13
|
Verified
Not enough data
5.3
13
|
Verified
Platform
Not enough data
Feature Not Available
Not enough data
5.6
11
|
Verified
Not enough data
4.9
12
|
Verified
Not enough data
5.8
12
|
Verified
Not enough data
4.3
12
|
Verified
Not enough data
5.0
6
|
Verified
Not enough data
4.4
12
|
Verified
Not enough data
4.3
10
|
Verified
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Not enough data
Reports & Dashboards
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design & Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Content & Collaboration
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Not enough data
Social Management
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Not enough data
Agentic AI - Social Media Management
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Not enough data
Agentic AI - Review Management
5.8
18
Not enough data
5.8
19
Not enough data
Moderation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Use Cases
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Administration
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Not enough data
Display Options
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Not enough data
Generative AI
6.6
18
Not enough data
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Headless Commerce
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Product Catalog
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
5.3
6
Not enough data
Not enough data
Order Process
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multi-Channel Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
6.3
5
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Not enough data
Channels
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Not enough data
Insight
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.0
1039
|
Verified
Not enough data
8.6
931
Not enough data
8.8
998
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.6
914
|
Verified
Not enough data
9.1
1119
|
Verified
Not enough data
Media Monitoring
8.6
957
|
Verified
Not enough data
8.6
940
|
Verified
Not enough data
8.5
878
Not enough data
In-House Management
Feature Not Available
Not enough data
8.5
846
Not enough data
Generative AI
7.9
392
Not enough data
Agentic AI - Online Reputation Management
6.6
31
Not enough data
6.5
30
Not enough data
6.6
31
Not enough data
6.7
31
Not enough data
6.7
31
Not enough data
6.9
29
Not enough data
Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Unbound by Bridgeline are categorized as Social Media Management
Unique Categories
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO, Social Customer Service, Online Reputation Management, Social Media Analytics, Social Media Suites, Social Media Listening Tools, and Review Management
Unbound by Bridgeline is categorized as E-Commerce Personalization, Digital Experience Platforms (DXP), Content Analytics, Product Information Management (PIM), Enterprise Content Management (ECM), Web Content Management, and E-Commerce Platforms
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unbound by Bridgeline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.7%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Real Estate
10.5%
Non-Profit Organization Management
10.5%
Financial Services
10.5%
Consumer Services
10.5%
Translation and Localization
5.3%
Other
52.6%
Alternatives
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
Unbound by Bridgeline has no discussions with answers
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