Compare Reputation and Sprout Social 
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $79.00 1 user/per month (billed annually)
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSprout Social
Star Rating
(6,210)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in its user-friendly interface, making it easy for new users to get started quickly. Many users appreciate how intuitive the setup process is, with one stating, "From setup to scheduling, it’s such a cool breeze."
- Users say that Reputation shines in its reporting capabilities, allowing businesses to track key metrics effectively. One reviewer highlighted, "The reporting section has helped me identify key metrics," showcasing its strength in analytics.
- According to verified reviews, Sprout Social offers superior social listening features, enabling users to monitor trends and potential crises proactively. A user mentioned, "I love the features and integrations, which let me spot trends or potential crises before they escalate."
- Reviewers mention that Reputation provides a robust real-time review monitoring system, which is crucial for maintaining a business's reputation. Users appreciate the timely alerts for new customer reviews, ensuring quick responses to feedback.
- G2 reviewers report that while both platforms have similar ease of setup scores, Sprout Social's customer support stands out, with users noting, "The customer service is also very helpful," indicating a strong support system for users.
- Users say that Sprout Social's content scheduling features are particularly effective, with one user stating, "It is also very easy to schedule posts from multiple accounts," highlighting its convenience for managing multiple social media profiles.
Pricing
Entry-Level Pricing
Reputation
No pricing availableSprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Created for social media professionals focused on simplifying publishing workflows.
- Connect up to 5 social profiles
- Increase your visibility with optimal send times
- Track performance with profile and post-level reporting
Free Trial
Reputation
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
8.5
5,288
Ease of Use
9.0
1,985
8.8
5,348
Ease of Setup
8.7
1,103
8.7
3,714
Ease of Admin
8.9
876
8.8
2,234
Quality of Support
8.9
1,734
8.6
4,724
Has the product been a good partner in doing business?
8.9
874
8.7
2,200
Product Direction (% positive)
8.9
1,919
8.9
5,203
Features by Category
Social Analytics
8.3(won by 0.6)
235
7.7
2978
8.5(won by 0.7)
239
7.8
3156
8.7
246
8.8(won by 0.1)
3370
8.4(won by 1.2)
204
7.2
2603
8.4(won by 1.4)
209
7.0
2610
8.1(won by 0.8)
170
7.3
2370
8.3(won by 1.2)
188
7.1
2308
Reports & Dashboards
8.7(won by 0.6)
250
8.1
3219
8.8(won by 0.3)
247
8.5
3268
8.7(won by 0.2)
232
8.5
3127
8.2(won by default)
158
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
890
Not enough data
6.2(won by default)
879
Not enough data
6.2(won by default)
887
Not enough data
6.3(won by default)
889
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Content & Collaboration
8.8
386
8.9
3189
8.4
366
7.9
2923
8.4
321
8.2
3010
8.4
323
8.0
2893
8.7
369
8.3
3001
8.3
312
Feature Not Available
Social Management
8.6
420
8.6
4300
8.7
428
8.9
4322
8.5
376
8.1
3811
8.7
420
8.5
4187
8.3
346
Feature Not Available
8.3
297
7.9
2900
8.2
181
7.5
2492
Agentic AI - Social Media Management
6.0
15
6.2
1062
6.4
16
6.4
1054
6.1
16
6.5
1060
6.7
16
6.5
1046
6.1
16
6.4
1035
6.6
16
6.4
1036
6.8
16
6.5
1036
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Not enough data
Agentic AI - Review Management
5.8
18
Not enough data
5.8
19
Not enough data
Moderation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Use Cases
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Administration
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Not enough data
Display Options
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Not enough data
Generative AI
6.6
18
Not enough data
Monitoring & Listening
8.9
242
8.5
1903
8.5
189
7.0
1436
8.7
174
8.0
1220
8.7
150
7.9
1195
8.7
162
7.7
1163
8.5
154
7.8
1192
Agentic AI - Social Media Listening Tools
Not enough data
6.4
388
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
6.4
387
Data Management & Analysis
8.8
240
7.5
1208
9.0
247
8.6
1967
9.0
183
8.1
1226
8.7
154
7.8
1126
Generative AI
Feature Not Available
7.1
863
Feature Not Available
6.9
849
Process
8.7
360
8.4
1466
8.4
342
7.9
1248
8.4
317
7.7
1009
Channels
9.0
373
Feature Not Available
9.1
408
8.9
1522
8.4
314
Feature Not Available
8.5
327
Feature Not Available
8.7
337
Feature Not Available
Insight
9.1
405
7.4
1127
9.1
428
8.4
1431
Feature Not Available
Feature Not Available
8.6
349
Feature Not Available
Consumer Intelligence
9.0
1041
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1000
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Not enough data
Media Monitoring
8.6
959
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
Not enough data
In-House Management
Feature Not Available
Not enough data
8.5
847
Not enough data
Generative AI
7.9
393
Not enough data
Agentic AI - Online Reputation Management
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Sprout Social are categorized as Social Customer Service, Social Media Analytics, Social Media Suites, Social Media Management, and Social Media Listening Tools
Unique Categories
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO, Online Reputation Management, and Review Management
Sprout Social has no unique categories
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.8%
Computer Software
3.2%
Other
60.8%
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
Is there a place of education for users?
7 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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