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Compare Reputation and Sprout Social 
Featured Products
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Small-Business (44.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSprout Social
Star Rating
(5,753)4.4 out of 5
Market Segments
Small-Business (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Reputation. Users appreciate its intuitive interface and powerful analytics, with one user noting, "What I like most about Sprout Social is its intuitive, easy-to-use interface paired with powerful customization options."
- According to verified reviews, Sprout Social's implementation process is praised for its smooth onboarding experience. Users highlight features like queue management that simplify social publishing across multiple channels, making it easy to "publish once and post everywhere."
- Reviewers mention that while Reputation offers robust review monitoring and analytics, it lacks the same level of user engagement and satisfaction as Sprout Social. Users appreciate Reputation's ability to centralize customer ratings and provide timely alerts, but some feel it doesn't match the comprehensive analytics capabilities of Sprout Social.
- Users say that both platforms provide solid support, but Sprout Social's quality of support is slightly lower than Reputation's. While Sprout Social users report good experiences, they note that Reputation's support is more responsive, with one user stating, "Reputation is a robust solution that tracks all customer reviews and their feedback."
- G2 reviewers highlight that Sprout Social shines in its social publishing features, with users enjoying the content calendar and library functionalities. In contrast, Reputation's strengths lie in its review management, with users noting its effectiveness in maintaining business reputation through real-time monitoring.
- According to recent feedback, Sprout Social has a much larger volume of reviews, indicating a broader user base and more reliable data. With over 5,600 reviews compared to Reputation's 2,300, users feel more confident in Sprout Social's capabilities, especially in areas like social engagement and campaign planning.
Pricing
Entry-Level Pricing
Reputation
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Reputation
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
8.5
5,033
Ease of Use
9.0
1,985
8.8
5,086
Ease of Setup
8.7
1,103
8.7
3,470
Ease of Admin
8.9
876
8.8
2,167
Quality of Support
8.9
1,734
8.6
4,500
Has the product been a good partner in doing business?
8.9
874
8.7
2,134
Product Direction (% positive)
8.9
1,919
8.9
4,957
Features by Category
Social Analytics
8.3(won by 0.6)
235
7.7
2956
8.5(won by 0.7)
239
7.8
3141
8.7(tied score)
246
8.7(tied score)
3306
8.4(won by 1.2)
204
7.2
2595
8.4(won by 1.4)
209
7.0
2602
8.1(won by 0.9)
170
7.2
2361
8.3(won by 1.2)
188
7.1
2299
Reports & Dashboards
8.7(won by 0.6)
250
8.1
3179
8.8(won by 0.3)
247
8.5
3244
8.7(won by 0.2)
232
8.5
3085
8.2(won by default)
158
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
886
Not enough data
6.2(won by default)
878
Not enough data
6.2(won by default)
884
Not enough data
6.2(won by default)
885
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Content & Collaboration
8.8
386
8.9
3125
8.4
366
7.9
2913
8.4
321
8.2
2967
8.4
323
8.0
2860
8.7
369
8.3
2975
8.3
312
Feature Not Available
Social Management
8.6
420
8.6
4149
8.7
428
8.9
4140
8.5
376
8.0
3785
8.7
420
8.5
4089
8.3
346
Feature Not Available
8.3
297
7.9
2876
8.2
181
7.5
2474
Agentic AI - Social Media Management
6.0
15
6.2
1062
6.4
16
6.4
1052
6.1
16
6.5
1049
6.7
16
6.5
1044
6.1
16
6.4
1035
6.6
16
6.4
1036
6.8
16
6.4
1032
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Not enough data
Agentic AI - Review Management
5.8
18
Not enough data
5.8
19
Not enough data
Moderation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Use Cases
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Administration
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Not enough data
Display Options
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Not enough data
Generative AI
6.6
18
Not enough data
Monitoring & Listening
8.9
242
8.5
1894
8.5
189
7.0
1431
8.7
174
8.0
1198
8.7
150
7.9
1183
8.7
162
7.7
1155
8.5
154
7.8
1182
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
385
Not enough data
6.4
388
Not enough data
6.4
386
Not enough data
6.4
386
Data Management & Analysis
8.8
240
7.5
1200
9.0
247
8.6
1953
9.0
183
8.0
1219
8.7
154
7.8
1124
Generative AI
Feature Not Available
7.1
859
Feature Not Available
6.9
848
Process
8.7
360
8.4
1449
8.4
342
7.9
1236
8.4
317
7.7
1003
Channels
9.0
373
Feature Not Available
9.1
408
8.8
1498
8.4
314
Feature Not Available
8.5
327
Feature Not Available
8.7
337
Feature Not Available
Insight
9.1
405
7.4
1124
9.1
428
8.4
1420
Feature Not Available
Feature Not Available
8.6
349
Feature Not Available
Consumer Intelligence
9.0
1041
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1000
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Not enough data
Media Monitoring
8.6
959
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
Not enough data
In-House Management
Feature Not Available
Not enough data
8.5
847
Not enough data
Generative AI
7.9
393
Not enough data
Agentic AI - Online Reputation Management
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Sprout Social are categorized as Social Customer Service, Social Media Analytics, Social Media Suites, Social Media Management, and Social Media Listening Tools
Unique Categories
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO, Online Reputation Management, and Review Management
Sprout Social has no unique categories
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Marketing and Advertising
20.8%
Non-Profit Organization Management
6.1%
Higher Education
5.5%
Information Technology and Services
3.7%
Financial Services
3.2%
Other
60.8%
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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