# Reputation vs Sprinklr Service Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Reputation excels in user satisfaction, boasting a higher overall score compared to Sprinklr Service. Users appreciate the **quality of data** and the **great customer support** , which enhances their experience significantly.
- **Users say** that Reputation's integration capabilities are a standout feature, particularly its ability to connect with EHR systems for sending out text invitations for patient reviews. This has reportedly led to a notable increase in positive feedback, showcasing its effectiveness in real-world applications.
- **Reviewers mention** that Sprinklr Service is particularly strong in managing social media interactions, with many users highlighting its ability to keep all communications in one place. This feature simplifies the process of handling messages and comments, making daily management much easier.
- **According to verified reviews** , Reputation's implementation process is praised for being quick and intuitive, which is a significant advantage for teams looking to get up and running without extensive delays. In contrast, some users of Sprinklr Service have noted challenges with setup, indicating a potential area for improvement.
- **Users highlight** that Reputation offers superior reporting capabilities, with features that allow for detailed insights into customer feedback and engagement. This is complemented by a strong AI feature that assists in drafting responses to comments and reviews, making it a powerful tool for businesses.
- **Reviewers appreciate** Sprinklr Service's robust social listening tools, which enable real-time monitoring of brand mentions and sentiment. This functionality is crucial for businesses aiming to harmonize customer experiences across multiple channels, although it may not match the overall satisfaction levels reported for Reputation.



| | Reputation | Sprinklr Service | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 2,469 | 753 | 
| **Largest Market Segment** | Mid-Market (45.6% of reviews) | Enterprise (42.7% of reviews) | 
| **Entry Level Price** | No pricing available | $4,200.00 1 User Per Year | 

---
## Top Pros & Cons

### Reputation

Pros:
- Ease of Use (103 reviews)
- Review Management (90 reviews)

Cons:
- Improvement Needed (25 reviews)
- Reporting Issues (21 reviews)

### Sprinklr Service

Pros:
- Ease of Use (81 reviews)
- Features (64 reviews)

Cons:
- Complexity (29 reviews)
- Learning Curve (27 reviews)

---
## Ratings Comparison
| Rating | Reputation | Sprinklr Service | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1989 reviews) | 8.5 (608 reviews) | 
  | **Ease of Use** | 9.0 (2030 reviews) | 8.3 (630 reviews) | 
  | **Ease of Setup** | 8.6 (1142 reviews) | 8.0 (467 reviews) | 
  | **Ease of Admin** | 8.9 (876 reviews) | 8.1 (250 reviews) | 
  | **Quality of Support** | 8.9 (1772 reviews) | 8.1 (591 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (874 reviews) | 8.6 (251 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1952 reviews) | 8.7 (612 reviews) | 

---
## Pricing

### Reputation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Sprinklr Service

#### Entry-Level Pricing

Plan: Digital + Voice Package- Service 2

Price: $4,200.00 1 User Per Year

Description: Voice, live chat & messaging: 

Provide seamless 
experiences across 30+ digital channels and robust 
support on Voice. Use AI and automation to increase selfservice, improve agent productivity and boost customer 
satisfaction

Key Features:
- Live chat, SMS, Email
- Inbound/Outbound Voice
- Proactive Prompts

[Browse all 3 editions](https://www.g2.com/products/sprinklr-service/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 8.0/10 | 194 |

#### Ticket and Case Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.7 (70 reviews) ✓ Verified | 
| **Ticket response user experience** | Not enough data | 8.5 (72 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 8.6 (74 reviews) ✓ Verified | 
| **Response Automation** | Not enough data | 7.9 (70 reviews) ✓ Verified | 
| **SLA Management** | Not enough data | 8.1 (65 reviews) ✓ Verified | 
| **Attachments/Screencasts** | Not enough data | 8.3 (70 reviews) ✓ Verified | 
| **Ticket Collaboration** | Not enough data | 8.4 (68 reviews) ✓ Verified | 
| **Customer and Contacts Database** | Not enough data | 8.2 (71 reviews) ✓ Verified | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (45 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (46 reviews) | 

#### Agentic AI - Help Desk

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (18 reviews) | 

#### Communication Channels

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Customer Portal** | Not enough data | 8.2 (64 reviews) ✓ Verified | 
| **Email to Case** | Not enough data | 8.2 (65 reviews) ✓ Verified | 
| **Chat/Live Support** | Not enough data | 7.9 (69 reviews) ✓ Verified | 
| **Social Integration** | Not enough data | 8.9 (68 reviews) ✓ Verified | 
| **Voice** | Not enough data | 7.0 (60 reviews) | 

#### Platform

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.7 (74 reviews) ✓ Verified | 
| **Customization ** | Not enough data | 7.9 (142 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.6 (81 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.2 (78 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.9 (86 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.9 (87 reviews) ✓ Verified | 

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.5/10 | 313 |
| **Sprinklr Service** | N/A | N/A |

#### Social Analytics

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Competitor Analysis** | 8.3 (235 reviews) | Not enough data | 
| **Follower Analysis** | 8.5 (238 reviews) | Not enough data | 
| **Post Performance** | 8.7 (244 reviews) | Not enough data | 
| **Paid Campaign Tracking** | 8.4 (203 reviews) | Not enough data | 
| **Attribution** | 8.4 (209 reviews) | Not enough data | 
| **Hashtag Analytics** | 8.1 (169 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.3 (188 reviews) | Not enough data | 

#### Reports & Dashboards

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Report Customizability** | 8.7 (251 reviews) | Not enough data | 
| **Report Exporting** | 8.8 (248 reviews) | Not enough data | 
| **Scalability** | 8.7 (234 reviews) | Not enough data | 
| **White Label** | 8.2 (158 reviews) | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 8.4/10 | 67 |

#### Administration

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Database Management ** | Not enough data | 8.6 (50 reviews) | 
| **Data Workflows** | Not enough data | 8.4 (47 reviews) | 
| **Issue Management** | Not enough data | 8.4 (47 reviews) | 

#### Knowledge Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.4 (48 reviews) | 
| **Publishing Workflows** | Not enough data | 8.3 (47 reviews) | 
| **Analytics** | Not enough data | 8.7 (52 reviews) | 

#### Compliance

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Policies and Controls** | Not enough data | 8.3 (48 reviews) | 
| **Data Governance** | Not enough data | 8.5 (48 reviews) | 
| **Compliance** | Not enough data | 8.5 (45 reviews) | 
| **Auditing** | Not enough data | 8.3 (44 reviews) | 

#### Customer Support

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Intelligent Search** | Not enough data | 8.0 (46 reviews) | 
| **Suggestions** | Not enough data | 8.1 (44 reviews) | 
| **Decision Trees** | Not enough data | 7.9 (45 reviews) | 

#### Data Security

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Risk Data Attributes** | Not enough data | 8.4 (45 reviews) | 
| **Data Transport** | Not enough data | 8.4 (45 reviews) | 
| **Access Management** | Not enough data | 8.6 (48 reviews) | 
| **Multi-Factor Authentication** | Not enough data | 8.6 (47 reviews) | 

#### Administration

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Integrations** | Not enough data | 8.5 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (44 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.3 (41 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 6.2/10 | 43 |

#### Call Analytics

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Call Recording** | Not enough data | 5.7 (33 reviews) | 
| **Machine Learning** | Not enough data | 6.0 (35 reviews) | 
| **Call Analysis** | Not enough data | 5.6 (31 reviews) | 
| **Lead Qualification** | Not enough data | 6.1 (31 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Customer Scoring** | Not enough data | 6.3 (34 reviews) | 
| **Speech-to-Text** | Not enough data | 5.8 (31 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.3 (30 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 6.1 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (12 reviews) | 
| **Decision Making** | Not enough data | 6.8 (12 reviews) | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.3/10 | 416 |
| **Sprinklr Service** | N/A | N/A |

#### Listing Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Network Directory** | 8.2 (298 reviews) ✓ Verified | Not enough data | 
| **Data Aggregators** | 8.3 (302 reviews) ✓ Verified | Not enough data | 
| **Duplicate Monitoring** | 8.0 (302 reviews) | Not enough data | 
| **Optimization** | 8.1 (320 reviews) ✓ Verified | Not enough data | 

#### Performance

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Real-Time Updates** | 8.4 (346 reviews) ✓ Verified | Not enough data | 
| **Analytics** | 8.7 (369 reviews) ✓ Verified | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 7.9/10 | 58 |

#### Quality Assurance

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Evaluation** | Not enough data | 8.2 (51 reviews) | 
| **Calibration** | Not enough data | 7.9 (50 reviews) | 
| **Reports** | Not enough data | 8.4 (51 reviews) | 

#### Engagement

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Feedback** | Not enough data | 8.1 (51 reviews) | 
| **Dashboards** | Not enough data | 8.0 (50 reviews) | 
| **Training** | Not enough data | 7.7 (48 reviews) | 

#### Performance

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (49 reviews) | 
| **Compliance** | Not enough data | 8.3 (46 reviews) | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.9 (42 reviews) | 
| **AI Text Summarization** | Not enough data | 7.2 (41 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 7.4/10 | 176 |

#### Channels

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Voice** | Not enough data | 6.9 (142 reviews) | 
| **Social** | Not enough data | 8.4 (146 reviews) | 
| **Web Chat** | Not enough data | 7.9 (138 reviews) | 
| **Mobile SMS** | Not enough data | 7.5 (140 reviews) | 
| **Email** | Not enough data | 7.6 (135 reviews) | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 6.6 (114 reviews) | 

#### Functions

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Session Routing** | Not enough data | 7.5 (139 reviews) | 
| **Session Queuing** | Not enough data | 7.6 (132 reviews) | 
| **Concurrent Calling** | Not enough data | 7.3 (134 reviews) | 
| **Speech Analytics** | Not enough data | 7.3 (132 reviews) | 
| **Auto Dialer** | Not enough data | 6.8 (131 reviews) | 
| **IVR** | Not enough data | 7.1 (135 reviews) | 
| **Inbound Screen Pop** | Not enough data | 7.6 (128 reviews) | 
| **Persistent Data** | Not enough data | 8.0 (129 reviews) | 

#### Agentic AI - Contact Center

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.2 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 6.5 (22 reviews) | 

#### Administrative

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 7.8 (130 reviews) | 
| **Administrator Access** | Not enough data | 7.8 (130 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.4 (145 reviews) | 
| **Session Recording** | Not enough data | 7.8 (131 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | 7.9 (142 reviews) | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 9.0/10 | 200 |
| **Sprinklr Service** | N/A | N/A |

#### Local Search Optimization

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Rank Tracking** | 8.9 (146 reviews) | Not enough data | 
| **Online Listings** | 8.8 (161 reviews) ✓ Verified | Not enough data | 
| **Google My Business** | 9.1 (176 reviews) | Not enough data | 
| **Reputation Management** | 9.3 (186 reviews) ✓ Verified | Not enough data | 
| **Social Media** | 8.7 (156 reviews) ✓ Verified | Not enough data | 
| **Dashboards and Reporting** | 9.1 (182 reviews) ✓ Verified | Not enough data | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.6/10 | 283 |
| **Sprinklr Service** | N/A | N/A |

#### Platform Basics

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Centralized Platform** | 9.2 (238 reviews) | Not enough data | 
| **Web Tracking** | 8.8 (226 reviews) | Not enough data | 

#### Agentic AI - Competitive Intelligence

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 

#### Platform Data

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Product Details** | 8.8 (226 reviews) | Not enough data | 
| **Customer Feedback & Reviews** | 9.4 (269 reviews) | Not enough data | 
| **Channel Acquisition** | 8.4 (195 reviews) | Not enough data | 

#### Platform Content 

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Battlecards** | Feature Not Available | Not enough data | 

#### Platform Reporting

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Customizable Dashboard** | 9.0 (239 reviews) | Not enough data | 
| **Benchmark Reporting** | 9.1 (236 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 7.7/10 | 513 |
| **Sprinklr Service** | N/A | N/A |

#### Content & Collaboration

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Content Calendar** | 8.8 (391 reviews) | Not enough data | 
| **Content Library** | 8.4 (367 reviews) | Not enough data | 
| **Shared Inbox** | 8.4 (322 reviews) | Not enough data | 
| **Approval Workflows** | 8.4 (324 reviews) | Not enough data | 
| **Users and Permissions** | 8.7 (370 reviews) | Not enough data | 
| **Content Creation** | 8.3 (313 reviews) | Not enough data | 

#### Social Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Social Analytics** | 8.6 (422 reviews) | Not enough data | 
| **Social Publishing** | 8.7 (433 reviews) | Not enough data | 
| **Campaign Optimization** | 8.5 (379 reviews) | Not enough data | 
| **Social Engagement** | 8.7 (424 reviews) | Not enough data | 
| **Social Ads** | 8.3 (346 reviews) | Not enough data | 
| **Campaign Planning** | 8.3 (299 reviews) | Not enough data | 
| **Hashtag Capabilites** | 8.2 (184 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 6.6 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 5.8 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 6.3 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (17 reviews) | Not enough data | 
| **Proactive Assistance** | 6.2 (17 reviews) | Not enough data | 
| **Decision Making** | 7.0 (17 reviews) | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.4/10 | 725 |
| **Sprinklr Service** | N/A | N/A |

#### Analytics

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.8 (572 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 8.9 (598 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | 8.8 (552 reviews) | Not enough data | 
| **Gamification** | 8.2 (486 reviews) | Not enough data | 

#### Customization

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Stakeholder Management** | 8.4 (479 reviews) | Not enough data | 
| **Multilanguage Support** | 8.2 (462 reviews) | Not enough data | 
| **Multiple Branding Support** | 8.6 (491 reviews) | Not enough data | 
| **Vertical-specific Solutions** | 8.4 (472 reviews) | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | 8.4 (109 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (104 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (8 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 8.4/10 | 76 |

#### Responses

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Customization** | Not enough data | 8.5 (58 reviews) | 
| **Control** | Not enough data | 8.5 (57 reviews) | 
| **Route To Human** | Not enough data | 8.5 (57 reviews) | 
| **Menu bars** | Not enough data | 8.6 (55 reviews) | 
| **Drip sequences** | Not enough data | 8.3 (53 reviews) | 

#### Platform

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Live chat** | Not enough data | 8.6 (55 reviews) | 
| **Integrations** | Not enough data | 8.4 (56 reviews) | 
| **Branding** | Not enough data | 8.5 (56 reviews) | 
| **Analytics** | Not enough data | 8.7 (56 reviews) | 
| **A/B testing** | Not enough data | 8.1 (51 reviews) | 
| **Role-based access** | Not enough data | 8.4 (57 reviews) | 
| **Collection of information** | Not enough data | 8.2 (53 reviews) | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (38 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (38 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 7.0/10 | 46 |
| **Sprinklr Service** | N/A | N/A |

#### Collection

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Authentication** | 7.0 (24 reviews) | Not enough data | 
| **Review Forms** | 7.9 (28 reviews) | Not enough data | 
| **Personalization** | 7.7 (25 reviews) | Not enough data | 
| **Engagement** | 8.3 (25 reviews) | Not enough data | 
| **Community Q&A** | 6.7 (24 reviews) | Not enough data | 

#### Agentic AI - Review Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Adaptive Learning** | 5.5 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.5 (20 reviews) | Not enough data | 

#### Moderation

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Reviewer Validation** | 7.4 (25 reviews) | Not enough data | 
| **Response Types** | 7.5 (25 reviews) | Not enough data | 
| **Legal Agreements** | 7.3 (23 reviews) | Not enough data | 

#### Use Cases

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **E-commerce** | 7.0 (22 reviews) | Not enough data | 
| **Retail** | 7.3 (21 reviews) | Not enough data | 
| **Customer Service** | 7.4 (23 reviews) | Not enough data | 

#### Administration

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Incentives** | 5.9 (21 reviews) | Not enough data | 
| **Syndication** | 7.8 (22 reviews) | Not enough data | 
| **Insights** | 8.4 (28 reviews) | Not enough data | 
| **Content** | 7.5 (22 reviews) | Not enough data | 
| **Sampling** | 6.1 (21 reviews) | Not enough data | 

#### Display Options

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Badges** | 6.7 (20 reviews) | Not enough data | 
| **Widgets** | 6.3 (20 reviews) | Not enough data | 
| **Integration & APIs** | 6.4 (24 reviews) | Not enough data | 
| **Marketing** | 7.2 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | 6.6 (19 reviews) | Not enough data | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 8.3/10 | 45 |

#### Workforce Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Agent Availability** | Not enough data | 9.0 (33 reviews) | 
| **Skills Management** | Not enough data | 8.3 (34 reviews) | 
| **Shift Scheduling** | Not enough data | 8.1 (34 reviews) | 
| **Agent Self-Service** | Not enough data | 8.1 (33 reviews) | 
| **Mobile Access** | Not enough data | 8.1 (32 reviews) | 

#### Administration

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Automation** | Not enough data | 7.8 (36 reviews) | 
| **Performance Analysis** | Not enough data | 8.7 (35 reviews) | 
| **Dashboards** | Not enough data | 8.6 (36 reviews) | 
| **Forecasting** | Not enough data | 8.1 (33 reviews) | 
| **Intraday Management** | Not enough data | 8.1 (35 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.8/10 | 318 |
| **Sprinklr Service** | N/A | N/A |

#### Monitoring & Listening

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Social Measurement** | 8.9 (242 reviews) | Not enough data | 
| **Influencer Identification** | 8.5 (189 reviews) | Not enough data | 
| **Brand Monitoring** | 8.7 (174 reviews) | Not enough data | 
| **Keyword Tracking** | 8.7 (150 reviews) | Not enough data | 
| **Trend Analysis** | 8.7 (162 reviews) | Not enough data | 
| **Competitor Analysis** | 8.5 (154 reviews) | Not enough data | 

#### Agentic AI - Social Media Listening Tools

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Data Management & Analysis

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Sentiment Analysis** | 8.8 (240 reviews) | Not enough data | 
| **Social Reporting** | 9.0 (247 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.0 (183 reviews) | Not enough data | 
| **Advanced Data Filtering** | 8.7 (154 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 7.9/10 | 196 |

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (74 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (72 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.3 (73 reviews) | 

#### Communication

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 7.9 (102 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.3 (113 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 7.6 (99 reviews) | 
| **In-App Messaging** | Not enough data | 8.3 (101 reviews) | 
| **Co-Browsing** | Not enough data | 7.3 (95 reviews) | 

####  Internal Use

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Customization ** | Not enough data | 7.9 (142 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 8.1 (108 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 8.0 (102 reviews) | 
| **Knowledge Base** | Not enough data | 8.3 (102 reviews) | 
| **Team Inbox ** | Not enough data | 8.0 (102 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 8.1 (109 reviews) ✓ Verified | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 7.6/10 | 67 |

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.5 (41 reviews) | 

#### Self-Service Experience

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.0 (54 reviews) | 
| **Searchable Articles** | Not enough data | 7.7 (55 reviews) | 
| **Community Forums** | Not enough data | 7.4 (54 reviews) | 
| **Mobile Optimization** | Not enough data | 8.1 (52 reviews) | 
| **Personalization** | Not enough data | 7.7 (53 reviews) | 

#### Self-Service Platform

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Branding** | Not enough data | 8.1 (54 reviews) | 
| **Automation** | Not enough data | 7.8 (53 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.4 (55 reviews) | 
| **Integrations** | Not enough data | 7.7 (55 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 
| **Decision Making** | Not enough data | 7.3 (8 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.7/10 | 504 |
| **Sprinklr Service** | 7.6/10 | 417 |

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.9 (234 reviews) | 
| **AI Text Summarization** | Feature Not Available | 6.8 (224 reviews) | 

#### Process

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Mentions** | 8.7 (360 reviews) | 8.3 (315 reviews) | 
| **Tickets** | 8.4 (342 reviews) | 7.8 (315 reviews) | 
| **Macros** | 8.4 (316 reviews) | 8.2 (314 reviews) | 

#### Channels

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Email** | 9.0 (371 reviews) | 7.3 (286 reviews) | 
| **Social** | 9.1 (406 reviews) | 8.8 (340 reviews) | 
| **Live Chat** | 8.4 (312 reviews) | 7.2 (277 reviews) | 
| **Phone** | 8.5 (325 reviews) | 6.6 (266 reviews) | 
| **Text** | 8.7 (335 reviews) | 7.5 (273 reviews) | 

#### Insight

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Surveys** | 9.2 (406 reviews) | 7.7 (295 reviews) | 
| **Reporting** | 9.1 (428 reviews) | 8.3 (320 reviews) | 
| **Visitor Activity** | Feature Not Available | 7.9 (287 reviews) | 
| **Help Desk** | 8.6 (348 reviews) | 7.6 (286 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 7.8/10 | 13 |

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.8 (12 reviews) | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 7.0/10 | 115 |

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (103 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (103 reviews) | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | 6.0/10 | 33 |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI chatbots** | Not enough data | 5.6 (31 reviews) | 
| **Messaging and Notifications** | Not enough data | 6.2 (31 reviews) | 
| **AI agents ** | Not enough data | 5.9 (31 reviews) | 
| **Voice assistants** | Not enough data | 5.3 (30 reviews) | 
| **Communication apps** | Not enough data | 5.8 (30 reviews) | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Ecommerce stores** | Not enough data | 5.8 (30 reviews) | 
| **Sales channels** | Not enough data | 5.6 (30 reviews) | 
| **Payment Platform** | Not enough data | 5.7 (30 reviews) | 
| **Internal tools** | Not enough data | 5.9 (29 reviews) | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Conversational analytics** | Not enough data | 7.2 (29 reviews) | 
| **Advance reporting** | Not enough data | 7.1 (29 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 7.9/10 | 1262 |
| **Sprinklr Service** | N/A | N/A |

#### Consumer Intelligence

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Customer Feedback** | 9.0 (1060 reviews) ✓ Verified | Not enough data | 
| **Competitive Intelligence** | 8.6 (937 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.8 (1010 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Revenue Reporting** | Feature Not Available | Not enough data | 
| **Corporate Reporting** | 8.6 (925 reviews) ✓ Verified | Not enough data | 
| **Dashboard** | 9.1 (1141 reviews) ✓ Verified | Not enough data | 

#### Media Monitoring

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Social Networks Monitoring** | 8.6 (962 reviews) ✓ Verified | Not enough data | 
| **Social Media Management** | 8.6 (947 reviews) ✓ Verified | Not enough data | 
| **Digital Media Monitoring** | 8.5 (881 reviews) | Not enough data | 

#### In-House Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Employee Performance** | Feature Not Available | Not enough data | 
| **Team Workflow** | 8.5 (850 reviews) | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **AI Text Generation** | 7.9 (392 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 6.6 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (36 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (32 reviews) | Not enough data | 
| **Decision Making** | 7.0 (30 reviews) | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | N/A | N/A |

#### Platform

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Service** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Reputation | Sprinklr Service | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)

**Unique to Reputation (11):** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Experience Management Software](https://www.g2.com/categories/experience-management), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Review Management Software](https://www.g2.com/categories/review-management-software)

**Unique to Sprinklr Service (13):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Chatbots Software](https://www.g2.com/categories/chatbots), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [Contact Center Software](https://www.g2.com/categories/contact-center), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Reputation | Sprinklr Service | 
|---|---|---|
| **Small-Business** | 28.6% | 27.1% | 
| **Mid-Market** | 45.6% | 30.2% | 
| **Enterprise** | 25.8% | 42.7% | 

### By Industry

#### Reputation

- **Automotive:** 27.6%
- **Real Estate:** 27.5%
- **Hospital & Health Care:** 11.7%
- **Marketing and Advertising:** 3.6%
- **Hospitality:** 3.4%
- **Commercial Real Estate:** 2.9%
- **Health, Wellness and Fitness:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.7%
- **Other:** 14.0%

#### Sprinklr Service

- **Consumer Services:** 10.9%
- **Marketing and Advertising:** 10.2%
- **Information Technology and Services:** 5.3%
- **Financial Services:** 5.0%
- **Telecommunications:** 4.1%
- **Food & Beverages:** 3.9%
- **Insurance:** 3.8%
- **Entertainment:** 3.5%
- **Hospital & Health Care:** 3.0%
- **Retail:** 3.0%
- **Other:** 47.3%

---
## Alternatives

### Alternatives to Reputation

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4191 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4657 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4021 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6834 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7370 reviews)
- [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (539 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)

### Alternatives to Sprinklr Service

- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7358 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1558 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7003 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3752 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6834 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2537 reviews)
- [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) — 4.4/5 stars (482 reviews)

---
## Top Discussions

### Reputation

- Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes
  > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry."
- Title: [Can customers recieve email request?  Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote
  > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..."
- Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment
  > **Top comment:** "Not sure about this..."

### Sprinklr Service

- Title: [Does anyone have experience with Sprinklr sentiment analysis](https://www.g2.com/discussions/does-anyone-have-experience-with-sprinklr-sentiment-analysis) — 1 comment, 1 upvote
  > **Top comment:** "i have really lost alot of money in the name of bitcoin mining and binary trading because i kept meeting the wrong managers ,.... it is sad that i have..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/reputation-vs-sprinklr-service)