# Reputation vs Sprinklr Insights Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Reputation excels in user satisfaction, boasting a significantly higher overall score compared to Sprinklr Insights. Users appreciate the **quality of data** and the **great customer support** , which enhances their experience and effectiveness in managing online reputation.
- **According to verified reviews** , Reputation's implementation process is praised for its **intuitive onboarding** , making it easier for users to get started. In contrast, Sprinklr Insights, while powerful, can be more complex to navigate initially, despite its customizable dashboards.
- **Users say** that Reputation's features, such as the ability to **integrate with EHR systems** for sending patient review invitations, have led to a noticeable increase in positive feedback. This practical application of features is something that Sprinklr Insights users find less emphasized in their experience.
- **Reviewers mention** that Reputation offers a more user-friendly experience, with higher scores in areas like **ease of use** and **ease of setup**. This is reflected in user feedback highlighting how quickly they can access the tools they need without extensive training.
- **According to recent user feedback** , Sprinklr Insights shines in its **powerful social listening and analytics capabilities** , allowing users to gather data across multiple channels. However, some users feel that the platform could benefit from a more streamlined interface to reduce the time spent filtering data.
- **G2 reviewers report** that while both platforms provide valuable insights, Reputation's **alert and notification features** are particularly well-received, helping users stay on top of their online presence. In comparison, Sprinklr Insights offers robust analytics but may require more manual effort to track specific metrics effectively.



| | Reputation | Sprinklr Insights | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 2,469 | 105 | 
| **Largest Market Segment** | Mid-Market (45.7% of reviews) | Enterprise (48.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 Seat/Per month (billed annually) Per Year | 

---
## Top Pros & Cons

### Reputation

Pros:
- Ease of Use (103 reviews)
- Review Management (90 reviews)

Cons:
- Improvement Needed (25 reviews)
- Reporting Issues (21 reviews)

### Sprinklr Insights

Pros:
- Artificial Intelligence (4 reviews)
- Helpful (4 reviews)

Cons:
- Learning Curve (4 reviews)
- Improvement Needed (2 reviews)

---
## Ratings Comparison
| Rating | Reputation | Sprinklr Insights | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1988 reviews) | 8.5 (80 reviews) | 
  | **Ease of Use** | 9.0 (2030 reviews) | 7.7 (79 reviews) | 
  | **Ease of Setup** | 8.6 (1141 reviews) | 7.0 (43 reviews) | 
  | **Ease of Admin** | 8.9 (876 reviews) | 7.5 (38 reviews) | 
  | **Quality of Support** | 8.9 (1771 reviews) | 8.3 (77 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (874 reviews) | 8.1 (39 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1952 reviews) | 9.3 (80 reviews) | 

---
## Pricing

### Reputation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Sprinklr Insights

#### Entry-Level Pricing

Plan: Sprinklr Insights Enterprise 

Price: Contact Us 1 Seat/Per month (billed annually) Per Year

Key Features:
- Best data coverage across the web, social and digital channels
- Product and location Insights
- Visual and content insights

[Learn more about Sprinklr Insights](https://www.g2.com/products/sprinklr-insights/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.5/10 | 312 |
| **Sprinklr Insights** | 7.8/10 | 64 |

#### Social Analytics

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Competitor Analysis** | 8.3 (235 reviews) | 7.7 (56 reviews) | 
| **Follower Analysis** | 8.5 (238 reviews) | 7.7 (55 reviews) | 
| **Post Performance** | 8.7 (244 reviews) | 8.6 (58 reviews) | 
| **Paid Campaign Tracking** | 8.4 (203 reviews) | 7.1 (43 reviews) | 
| **Attribution** | 8.4 (209 reviews) | 7.1 (43 reviews) | 
| **Hashtag Analytics** | 8.1 (169 reviews) | 8.0 (51 reviews) | 
| **Sentiment Analysis** | 8.3 (188 reviews) | 7.8 (54 reviews) | 

#### Reports & Dashboards

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Report Customizability** | 8.7 (251 reviews) | 8.2 (59 reviews) | 
| **Report Exporting** | 8.8 (248 reviews) | 8.2 (57 reviews) | 
| **Scalability** | 8.7 (233 reviews) | 8.5 (52 reviews) | 
| **White Label** | 8.2 (158 reviews) | 7.2 (39 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.3/10 | 416 |
| **Sprinklr Insights** | N/A | N/A |

#### Listing Management

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Network Directory** | 8.2 (298 reviews) ✓ Verified | Not enough data | 
| **Data Aggregators** | 8.3 (302 reviews) ✓ Verified | Not enough data | 
| **Duplicate Monitoring** | 8.0 (302 reviews) | Not enough data | 
| **Optimization** | 8.1 (320 reviews) ✓ Verified | Not enough data | 

#### Performance

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Real-Time Updates** | 8.4 (346 reviews) ✓ Verified | Not enough data | 
| **Analytics** | 8.7 (369 reviews) ✓ Verified | Not enough data | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 9.0/10 | 200 |
| **Sprinklr Insights** | N/A | N/A |

#### Local Search Optimization

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Rank Tracking** | 8.9 (146 reviews) | Not enough data | 
| **Online Listings** | 8.8 (161 reviews) ✓ Verified | Not enough data | 
| **Google My Business** | 9.1 (176 reviews) | Not enough data | 
| **Reputation Management** | 9.3 (186 reviews) ✓ Verified | Not enough data | 
| **Social Media** | 8.7 (156 reviews) ✓ Verified | Not enough data | 
| **Dashboards and Reporting** | 9.1 (182 reviews) ✓ Verified | Not enough data | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.6/10 | 283 |
| **Sprinklr Insights** | N/A | N/A |

#### Platform Basics

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Centralized Platform** | 9.2 (238 reviews) | Not enough data | 
| **Web Tracking** | 8.8 (226 reviews) | Not enough data | 

#### Agentic AI - Competitive Intelligence

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 

#### Platform Data

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Product Details** | 8.8 (226 reviews) | Not enough data | 
| **Customer Feedback & Reviews** | 9.4 (269 reviews) | Not enough data | 
| **Channel Acquisition** | 8.4 (195 reviews) | Not enough data | 

#### Platform Content 

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Battlecards** | Feature Not Available | Not enough data | 

#### Platform Reporting

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Customizable Dashboard** | 9.0 (239 reviews) | Not enough data | 
| **Benchmark Reporting** | 9.1 (236 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 7.7/10 | 513 |
| **Sprinklr Insights** | N/A | N/A |

#### Content & Collaboration

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Content Calendar** | 8.8 (391 reviews) | Not enough data | 
| **Content Library** | 8.4 (367 reviews) | Not enough data | 
| **Shared Inbox** | 8.4 (322 reviews) | Not enough data | 
| **Approval Workflows** | 8.4 (324 reviews) | Not enough data | 
| **Users and Permissions** | 8.7 (370 reviews) | Not enough data | 
| **Content Creation** | 8.3 (313 reviews) | Not enough data | 

#### Social Management

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Social Analytics** | 8.6 (422 reviews) | Not enough data | 
| **Social Publishing** | 8.7 (433 reviews) | Not enough data | 
| **Campaign Optimization** | 8.5 (379 reviews) | Not enough data | 
| **Social Engagement** | 8.7 (424 reviews) | Not enough data | 
| **Social Ads** | 8.3 (346 reviews) | Not enough data | 
| **Campaign Planning** | 8.3 (299 reviews) | Not enough data | 
| **Hashtag Capabilites** | 8.2 (184 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 6.6 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 5.8 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 6.3 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (17 reviews) | Not enough data | 
| **Proactive Assistance** | 6.2 (17 reviews) | Not enough data | 
| **Decision Making** | 7.0 (17 reviews) | Not enough data | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Insights** | 7.6/10 | 23 |

#### Media Channels

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Broadcast Media** | Not enough data | 6.7 (20 reviews) | 
| **Print Media** | Not enough data | 6.6 (20 reviews) | 
| **Online Media** | Not enough data | 8.7 (21 reviews) | 

#### Geographic Coverage

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Local Media** | Not enough data | 8.1 (20 reviews) | 
| **National Media** | Not enough data | 8.3 (19 reviews) | 
| **International Media** | Not enough data | 7.8 (20 reviews) | 

#### Reporting

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Keyword Targeting** | Not enough data | 8.1 (23 reviews) | 
| **Custom Feeds and Alerts** | Not enough data | 7.7 (22 reviews) | 
| **Custom Reports** | Not enough data | 8.1 (23 reviews) | 
| **Dashboards** | Not enough data | 8.8 (22 reviews) | 

#### Agentic AI - Media Monitoring

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.2 (15 reviews) | 
| **AI Text Summarization** | Not enough data | 6.1 (15 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.4/10 | 723 |
| **Sprinklr Insights** | N/A | N/A |

#### Analytics

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.8 (572 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 8.9 (598 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | 8.8 (552 reviews) | Not enough data | 
| **Gamification** | 8.2 (486 reviews) | Not enough data | 

#### Customization

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Stakeholder Management** | 8.4 (479 reviews) | Not enough data | 
| **Multilanguage Support** | 8.2 (462 reviews) | Not enough data | 
| **Multiple Branding Support** | 8.6 (491 reviews) | Not enough data | 
| **Vertical-specific Solutions** | 8.4 (472 reviews) | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (8 reviews) | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 7.0/10 | 46 |
| **Sprinklr Insights** | N/A | N/A |

#### Collection

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Authentification** | 7.0 (24 reviews) | Not enough data | 
| **Review Forms** | 7.9 (28 reviews) | Not enough data | 
| **Personalization** | 7.7 (25 reviews) | Not enough data | 
| **Engagement** | 8.3 (25 reviews) | Not enough data | 
| **Community Q&A** | 6.7 (24 reviews) | Not enough data | 

#### Agentic AI - Review Management

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Adaptive Learning** | 5.5 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.5 (20 reviews) | Not enough data | 

#### Moderation

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Reviewer Validation** | 7.4 (25 reviews) | Not enough data | 
| **Response Types** | 7.5 (25 reviews) | Not enough data | 
| **Legal Agreements** | 7.3 (23 reviews) | Not enough data | 

#### Use Cases

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **E-commerce** | 7.0 (22 reviews) | Not enough data | 
| **Retail** | 7.3 (21 reviews) | Not enough data | 
| **Customer Service** | 7.4 (23 reviews) | Not enough data | 

#### Administration

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Incentives** | 5.9 (21 reviews) | Not enough data | 
| **Syndication** | 7.8 (22 reviews) | Not enough data | 
| **Insights** | 8.4 (28 reviews) | Not enough data | 
| **Content** | 7.5 (22 reviews) | Not enough data | 
| **Sampling** | 6.1 (21 reviews) | Not enough data | 

#### Display Options

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Badges** | 6.7 (20 reviews) | Not enough data | 
| **Widgets** | 6.3 (20 reviews) | Not enough data | 
| **Integration & APIs** | 6.4 (24 reviews) | Not enough data | 
| **Marketing** | 7.2 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **AI Text Generation** | 6.6 (19 reviews) | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.8/10 | 318 |
| **Sprinklr Insights** | 8.2/10 | 54 |

#### Monitoring & Listening

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Social Measurement** | 8.9 (242 reviews) | 8.8 (49 reviews) | 
| **Influencer Identification** | 8.5 (189 reviews) | 7.5 (40 reviews) | 
| **Brand Monitoring** | 8.7 (174 reviews) | 8.5 (45 reviews) | 
| **Keyword Tracking** | 8.7 (150 reviews) | 8.4 (44 reviews) | 
| **Trend Analysis** | 8.7 (162 reviews) | 8.4 (43 reviews) | 
| **Competitor Analysis** | 8.5 (154 reviews) | 7.7 (44 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Data Management & Analysis

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Sentiment Analysis** | 8.8 (240 reviews) | 7.9 (48 reviews) | 
| **Social Reporting** | 9.0 (247 reviews) | 8.7 (50 reviews) | 
| **Alerts and Notifications** | 9.0 (183 reviews) | 7.7 (45 reviews) | 
| **Advanced Data Filtering** | 8.7 (154 reviews) | 8.3 (41 reviews) | 

### Brand Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Insights** | 7.8/10 | 35 |

#### Brand Signals

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Comparison** | Not enough data | 8.1 (31 reviews) | 
| **AI** | Not enough data | 6.8 (29 reviews) | 
| **Brand Health** | Not enough data | 7.9 (34 reviews) | 

#### Brand Analytics

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Trend Analysis** | Not enough data | 8.0 (33 reviews) | 
| **Tracking** | Not enough data | 8.4 (32 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 8.7/10 | 504 |
| **Sprinklr Insights** | N/A | N/A |

#### Generative AI

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Process

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Mentions** | 8.7 (360 reviews) | Not enough data | 
| **Tickets** | 8.4 (342 reviews) | Not enough data | 
| **Macros** | 8.4 (316 reviews) | Not enough data | 

#### Channels

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Email** | 9.0 (371 reviews) | Not enough data | 
| **Social** | 9.1 (406 reviews) | Not enough data | 
| **Live Chat** | 8.4 (312 reviews) | Not enough data | 
| **Phone** | 8.5 (325 reviews) | Not enough data | 
| **Text** | 8.7 (335 reviews) | Not enough data | 

#### Insight

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Surveys** | 9.2 (406 reviews) | Not enough data | 
| **Reporting** | 9.1 (428 reviews) | Not enough data | 
| **Visitor Activity** | Feature Not Available | Not enough data | 
| **Help Desk** | 8.6 (348 reviews) | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | 7.9/10 | 1261 |
| **Sprinklr Insights** | N/A | N/A |

#### Consumer Intelligence

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Customer Feedback** | 9.0 (1060 reviews) ✓ Verified | Not enough data | 
| **Competitive Intelligence** | 8.6 (937 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.8 (1009 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Revenue Reporting** | Feature Not Available | Not enough data | 
| **Corporate Reporting** | 8.6 (925 reviews) ✓ Verified | Not enough data | 
| **Dashboard** | 9.1 (1141 reviews) ✓ Verified | Not enough data | 

#### Media Monitoring

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Social Networks Monitoring** | 8.6 (962 reviews) ✓ Verified | Not enough data | 
| **Social Media Management** | 8.6 (948 reviews) ✓ Verified | Not enough data | 
| **Digital Media Monitoring** | 8.5 (881 reviews) | Not enough data | 

#### In-House Management

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Employee Performance** | Feature Not Available | Not enough data | 
| **Team Workflow** | 8.5 (850 reviews) | Not enough data | 

#### Generative AI

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **AI Text Generation** | 7.9 (392 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 6.6 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (36 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (32 reviews) | Not enough data | 
| **Decision Making** | 7.0 (30 reviews) | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Reputation** | N/A | N/A |
| **Sprinklr Insights** | N/A | N/A |

#### Platform

| Feature | Reputation | Sprinklr Insights | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

**Unique to Reputation (10):** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Experience Management Software](https://www.g2.com/categories/experience-management), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Review Management Software](https://www.g2.com/categories/review-management-software)

**Unique to Sprinklr Insights (2):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Brand Intelligence Software](https://www.g2.com/categories/brand-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | Reputation | Sprinklr Insights | 
|---|---|---|
| **Small-Business** | 28.6% | 25.3% | 
| **Mid-Market** | 45.7% | 26.3% | 
| **Enterprise** | 25.8% | 48.5% | 

### By Industry

#### Reputation

- **Automotive:** 27.6%
- **Real Estate:** 27.5%
- **Hospital & Health Care:** 11.6%
- **Marketing and Advertising:** 3.6%
- **Hospitality:** 3.4%
- **Commercial Real Estate:** 2.9%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.7%
- **Other:** 14.0%

#### Sprinklr Insights

- **Marketing and Advertising:** 22.0%
- **Retail:** 6.0%
- **Information Technology and Services:** 6.0%
- **Financial Services:** 5.0%
- **Market Research:** 5.0%
- **Computer Software:** 5.0%
- **Automotive:** 4.0%
- **Hospital & Health Care:** 4.0%
- **Consumer Services:** 3.0%
- **Telecommunications:** 3.0%
- **Other:** 37.0%

---
## Alternatives

### Alternatives to Reputation

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4059 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4041 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3383 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6420 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7183 reviews)
- [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (525 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)

### Alternatives to Sprinklr Insights

- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6420 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (398 reviews)
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- [Later Social](https://www.g2.com/products/later-social/reviews) — 4.5/5 stars (380 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)

---
## Top Discussions

### Reputation

- Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes
  > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry."
- Title: [Can customers recieve email request?  Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote
  > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..."
- Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment
  > **Top comment:** "Not sure about this..."

### Sprinklr Insights

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/reputation-vs-sprinklr-insights)