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Compare Reputation and SocialPilot 
Featured Products
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Small-Business (87.0% of reviews)
Entry-Level Pricing
No pricing available
$30.00 Per Month
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSocialPilot
Star Rating
(840)4.5 out of 5
Market Segments
Small-Business (87.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in overall user satisfaction, reflected in its higher G2 Score of 72.83 compared to SocialPilot's 53.76. Users appreciate how Reputation centralizes customer ratings and reviews from various platforms, ensuring a comprehensive view of their business reputation.
- Users say that Reputation's real-time review monitoring system is a standout feature, providing timely alerts for new customer feedback. This capability helps businesses maintain their reputation effectively, a feature that many find invaluable in today's fast-paced environment.
- Reviewers mention that SocialPilot shines in its ease of use, with a user-friendly dashboard that simplifies managing multiple social media accounts. Users highlight how the platform consolidates content scheduling, making it easy to plan and draft posts across various channels.
- According to verified reviews, Reputation has a significant edge in the Online Reputation Management category, boasting a G2 Score of 83.7. This indicates that users find it particularly effective for tracking and managing their online presence, which is crucial for businesses focused on customer feedback.
- Users highlight that SocialPilot is particularly beneficial for small businesses, as evidenced by its strong market presence in that segment. With 87% of reviews coming from small businesses, users appreciate its affordability and features tailored to their needs, such as content scheduling and analytics.
- Reviewers note that while both platforms offer quality support, SocialPilot's recent feedback emphasizes its robust features for content management, making it a reliable choice for users looking to streamline their social media efforts. However, some users feel that Reputation's comprehensive analytics provide deeper insights into customer engagement.
Pricing
Entry-Level Pricing
Reputation
No pricing availableSocialPilot
Essentials
$30.00
Per Month
Built for professionals who work independently.
- 7 Social Media Accounts
- 500 AI Credits
- Content Library
Free Trial
Reputation
No trial information availableSocialPilot
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
8.8
651
Ease of Use
9.0
1,985
9.1
661
Ease of Setup
8.7
1,103
9.1
464
Ease of Admin
8.9
876
9.1
424
Quality of Support
8.9
1,734
8.9
532
Has the product been a good partner in doing business?
8.9
874
9.2
411
Product Direction (% positive)
8.9
1,919
9.3
643
Features by Category
Social Analytics
8.3(won by default)
235
Feature Not Available
8.5(won by 0.4)
239
8.1
167
8.7(won by 0.2)
246
8.5
199
8.4(won by default)
204
Feature Not Available
8.4(won by default)
209
Feature Not Available
8.1(won by 0.3)
170
7.8
149
8.3(won by default)
188
Feature Not Available
Reports & Dashboards
8.7(won by default)
250
Feature Not Available
8.8(won by 0.6)
247
8.2
170
8.7(tied score)
232
8.7(tied score)
159
8.2
158
8.3(won by 0.1)
130
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Platform Basics
Not enough data
8.8
155
Not enough data
7.7
130
Not enough data
6.9
117
Not enough data
Feature Not Available
Not enough data
8.3
139
Not enough data
7.9
136
Content Planning
Not enough data
8.6
153
Not enough data
7.6
117
Not enough data
9.3
157
Marketing Campaign Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
7.8
122
Not enough data
7.8
141
Content & Collaboration
8.8
386
8.9
439
8.4
366
8.0
248
8.4
321
7.6
311
8.4
323
7.9
309
8.7
369
8.6
377
8.3
312
8.3
388
Social Management
8.6
420
8.0
476
8.7
428
9.2
533
8.5
376
7.9
290
8.7
420
8.0
336
8.3
346
7.1
294
8.3
297
8.4
327
8.2
181
8.3
128
Agentic AI - Social Media Management
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Not enough data
Agentic AI - Review Management
5.8
18
Not enough data
5.8
19
Not enough data
Moderation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Use Cases
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Administration
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Not enough data
Display Options
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Not enough data
Generative AI
6.6
18
Not enough data
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Not enough data
Channels
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Not enough data
Insight
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Agentic AI - Content Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
8.6
232
Consumer Intelligence
9.0
1041
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1000
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Not enough data
Media Monitoring
8.6
959
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
Not enough data
In-House Management
Feature Not Available
Not enough data
8.5
847
Not enough data
Generative AI
7.9
393
Not enough data
Agentic AI - Online Reputation Management
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and SocialPilot are categorized as Online Reputation Management, Social Media Analytics, Social Media Suites, and Social Media Management
Unique Categories
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO, Social Customer Service, Social Media Listening Tools, and Review Management
SocialPilot is categorized as Marketing Calendar and Content Distribution
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SocialPilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Marketing and Advertising
38.2%
Information Technology and Services
4.0%
Non-Profit Organization Management
3.9%
Real Estate
3.6%
Computer Software
2.2%
Other
48.1%
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
Can I use it to schedule Facebook page posts?
5 Comments
Official Response from SocialPilot
Hi Scott,
SocialPilot is an excellent tool for you to schedule posts on all your Facebook Pages and also Facebook Groups. Here is some useful information...Read more
Anyone tried their management tools for running Facebook Ads yet?
3 Comments
NP
Hi Adam, I am glad you are using SocialPilot.
It's super easy to create and schedule Lead Ads as well as Boost post for Facebook using SocialPilot Ads...Read more
Is there a way to schedule Instagram / Facebook stories with this platform?
3 Comments
Official Response from SocialPilot
Hello Alexandra,
While you cannot schedule Facebook stories, SocialPilot helps you schedule Instagram Stories easily with the help of mobile reminders....Read more
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