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At a Glance
Reputation
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Reputation
ReviewTrackers
ReviewTrackers
Star Rating
(161)4.6 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $89.00 1 Location Per Month
Learn more about ReviewTrackers
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Reputation excels in providing a comprehensive solution for managing customer reviews across multiple platforms, with users appreciating its real-time monitoring system that offers analytical reports and trends. This feature helps businesses maintain their reputation effectively.
  • Users say ReviewTrackers stands out for its user-friendly interface, allowing businesses to see all their locations and reviews in one place. Reviewers have highlighted the aggregation feature as a significant advantage, making it easy to respond to Google reviews quickly.
  • According to verified reviews, Reputation has a larger user base and more recent activity, which contributes to its higher G2 Score. This indicates a more robust market presence and user satisfaction, with 11 recent reviews compared to ReviewTrackers' lack of recent feedback.
  • Reviewers mention that ReviewTrackers offers exceptional customer support, with specific praise for representatives who are responsive and helpful. This level of support can be a crucial factor for businesses needing assistance with their online reputation management.
  • Users highlight that while both platforms have similar star ratings, ReviewTrackers shines in ease of use and setup, making it a favorable choice for businesses looking for a straightforward implementation process.
  • G2 reviewers note that while Reputation provides a robust set of features, some users find it less intuitive compared to ReviewTrackers, which may impact day-to-day usability for teams that prioritize ease of navigation and quick access to information.
Pricing
Entry-Level Pricing
Reputation
No pricing available
ReviewTrackers
Customizable Reputation Management Experience
Starting at $89.00
1 Location Per Month
Learn more about ReviewTrackers
Free Trial
Reputation
No trial information available
ReviewTrackers
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
9.0
141
Ease of Use
9.0
1,985
9.4
143
Ease of Setup
8.7
1,103
9.3
103
Ease of Admin
8.9
876
9.4
104
Quality of Support
8.9
1,734
9.7
135
Has the product been a good partner in doing business?
8.9
874
9.6
101
Product Direction (% positive)
8.9
1,919
9.1
142
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
8.5
310
Not enough data
Social Analytics
8.3
235
Not enough data
8.5
239
Not enough data
8.7
246
Not enough data
8.4
204
Not enough data
8.4
209
Not enough data
8.1
170
Not enough data
8.3
188
Not enough data
Reports & Dashboards
8.7
250
Not enough data
8.8
247
Not enough data
8.7
232
Not enough data
8.2
158
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
8.3
415
9.1
12
Listing Management
8.2
298
|
Verified
8.3
8
|
Verified
8.3
302
|
Verified
9.1
9
|
Verified
8.0
302
8.7
9
8.1
320
|
Verified
9.3
9
Performance
8.4
345
|
Verified
9.6
9
|
Verified
8.7
369
|
Verified
9.8
10
|
Verified
9.0
200
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Competitive IntelligenceHide 9 FeaturesShow 9 Features
8.6
281
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
7.8
507
Not enough data
Content & Collaboration
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Not enough data
Social Management
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Not enough data
Agentic AI - Social Media Management
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
8.3
715
Not enough data
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.1
23
Not enough data
Collection
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Not enough data
Agentic AI - Review Management
5.8
18
Not enough data
5.8
19
Not enough data
Moderation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Use Cases
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Not enough data
Administration
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Not enough data
Display Options
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Not enough data
Generative AI
6.6
18
Not enough data
Not enough data
8.6
10
Feedback Management
Not enough data
8.3
8
Not enough data
7.7
5
Not enough data
8.9
9
Feedback Analysis
Not enough data
7.5
6
Not enough data
7.9
8
Not enough data
7.0
5
Feedback Sources
Not enough data
9.8
9
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
8.8
318
Not enough data
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
8.7
503
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Not enough data
Channels
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Not enough data
Insight
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
7.9
1,222
8.6
53
Consumer Intelligence
9.0
1041
|
Verified
9.3
42
|
Verified
8.6
932
8.0
35
8.8
1000
|
Verified
8.1
36
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.6
916
|
Verified
8.5
28
|
Verified
9.1
1121
|
Verified
9.4
48
|
Verified
Media Monitoring
8.6
959
|
Verified
9.1
35
|
Verified
8.6
942
|
Verified
8.6
28
8.5
879
8.1
30
In-House Management
Feature Not Available
Feature Not Available
8.5
847
8.0
27
|
Verified
Generative AI
7.9
393
Not enough data
Agentic AI - Online Reputation Management
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation
Reputation
ReviewTrackers
ReviewTrackers
Reputation and ReviewTrackers are categorized as Local Listing Management and Online Reputation Management
Reviews
Reviewers' Company Size
Reputation
Reputation
Small-Business(50 or fewer emp.)
28.8%
Mid-Market(51-1000 emp.)
45.1%
Enterprise(> 1000 emp.)
26.1%
ReviewTrackers
ReviewTrackers
Small-Business(50 or fewer emp.)
35.0%
Mid-Market(51-1000 emp.)
44.4%
Enterprise(> 1000 emp.)
20.6%
Reviewers' Industry
Reputation
Reputation
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
ReviewTrackers
ReviewTrackers
Marketing and Advertising
16.9%
Hospitality
10.0%
Automotive
9.4%
Restaurants
7.5%
Internet
5.0%
Other
51.2%
Alternatives
Reputation
Reputation Alternatives
Birdeye
Birdeye
Add Birdeye
SOCi
SOCi
Add SOCi
Semrush
Semrush
Add Semrush
Chatmeter
Chatmeter
Add Chatmeter
ReviewTrackers
ReviewTrackers Alternatives
Birdeye
Birdeye
Add Birdeye
Yext
Yext
Add Yext
Podium
Podium
Add Podium
Grade.us
Grade.Us
Add Grade.us
Discussions
Reputation
Reputation Discussions
Can you use Facebook Live from the Reputation app?
3 Comments
Amber B.
AB
No you cannot. Read more
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
Ashley P.
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
Dale M.
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
ReviewTrackers
ReviewTrackers Discussions
How secure is ReviewTrackers?
1 Comment
Official Response from ReviewTrackers
Hi! Thank you for inquiring about our software. Below is the link to our terms of service that can provide more...Read more
"Best current location and operation system"
1 Comment
Mateus S.
MS
thanks for everythingRead more
Monty the Mongoose crying
ReviewTrackers has no more discussions with answers