Compare Reputation and Reviews.io 
Featured Products
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Small-Business (84.7% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
Reputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationReviews.io
Star Rating
(630)4.8 out of 5
Market Segments
Small-Business (84.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in its reporting capabilities, allowing users to easily identify key metrics and track customer reviews from various platforms like Facebook and Google. This feature is particularly appreciated for its real-time monitoring and analytical reporting.
- Users say that Reviews.io stands out for its exceptional customer support, with many highlighting the quick resolution of issues and helpful onboarding process. Reviewers find the system intuitive, making it easier for new users to get started without extensive training.
- According to verified reviews, Reputation has a strong focus on maintaining business reputation through timely alerts for new customer reviews, which helps users respond quickly and effectively to feedback. This proactive approach is a significant advantage for businesses looking to manage their online presence.
- Reviewers mention that Reviews.io offers excellent consolidation of reviews, complemented by visually appealing widgets for displaying user-generated content and customer questions. This feature enhances the overall user experience and engagement on their platforms.
- G2 reviewers highlight that while Reputation has a higher overall satisfaction score, it has fewer recent reviews compared to Reviews.io, which may indicate a more stable user base. This could suggest that users of Reputation are generally satisfied but may not be as actively engaged in providing feedback.
- Users report that both platforms have their strengths, but Reviews.io's higher quality of support and ease of use make it a preferred choice for small businesses, while Reputation's robust tracking and reporting features cater well to mid-market companies looking for comprehensive reputation management solutions.
Pricing
Entry-Level Pricing
Reputation
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Reputation
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
9.2
521
Ease of Use
9.0
1,985
8.9
527
Ease of Setup
8.7
1,103
8.6
394
Ease of Admin
8.9
876
9.0
315
Quality of Support
8.9
1,734
9.6
525
Has the product been a good partner in doing business?
8.9
874
9.4
315
Product Direction (% positive)
8.9
1,919
9.3
476
Features by Category
Social Analytics
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Not enough data
Reports & Dashboards
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Not enough data
Performance
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Not enough data
Local Search Optimization
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
237
Not enough data
Content & Collaboration
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Not enough data
Social Management
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Not enough data
Agentic AI - Social Media Management
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Analytics
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Not enough data
Customization
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Collection
7.0
23
8.3
126
8.0
23
8.8
225
|
Verified
7.6
23
8.6
221
|
Verified
8.3
23
8.6
212
|
Verified
6.8
23
8.2
188
|
Verified
Agentic AI - Review Management
5.8
18
7.6
14
5.8
19
8.0
14
Moderation
7.3
22
8.9
212
|
Verified
7.3
22
8.8
205
|
Verified
7.4
22
8.3
177
|
Verified
Use Cases
7.3
21
9.0
198
|
Verified
7.4
20
8.6
176
|
Verified
7.5
20
9.0
205
|
Verified
Administration
6.0
20
7.6
164
|
Verified
7.6
20
8.0
102
7.9
21
8.4
173
|
Verified
7.8
20
8.7
177
|
Verified
6.0
20
Feature Not Available
Display Options
6.9
19
8.5
172
|
Verified
6.6
19
8.9
198
|
Verified
6.9
18
8.8
193
|
Verified
7.1
19
8.5
174
|
Verified
Generative AI
6.6
18
8.0
102
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Not enough data
Channels
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Not enough data
Insight
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Consumer Intelligence
9.0
1041
|
Verified
9.4
214
|
Verified
8.6
932
8.8
170
|
Verified
8.8
1000
|
Verified
8.8
178
|
Verified
Reporting
Feature Not Available
8.0
150
8.6
916
|
Verified
8.2
158
|
Verified
9.1
1121
|
Verified
9.1
202
|
Verified
Media Monitoring
8.6
959
|
Verified
7.9
151
|
Verified
8.6
942
|
Verified
8.0
149
|
Verified
8.5
879
8.1
152
|
Verified
In-House Management
Feature Not Available
Feature Not Available
8.5
847
Feature Not Available
Generative AI
7.9
393
7.9
76
Agentic AI - Online Reputation Management
6.7
32
7.8
26
6.6
31
8.3
25
6.7
32
8.4
30
6.8
32
8.2
25
6.8
32
8.3
25
7.0
30
8.3
25
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Retail
25.6%
Apparel & Fashion
8.6%
Consumer Goods
5.8%
Health, Wellness and Fitness
5.5%
Marketing and Advertising
3.7%
Other
50.6%
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
Reviews.io has no discussions with answers
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