Compare Reputation Loop, Yext, MomentFeed, and BirdEye

Pricing

 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
MomentFeed
Free Trial Unavailable
BirdEye
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
8.1
9.3
Ease of Use
Ease of Use
7.7
8.2
8.0
9.3
Ease of Setup
Ease of Setup
6.9
8.2
8.8
9.1
Ease of Admin
Ease of Admin
7.9
8.2
9.3
9.4
Quality of Support
Quality of Support
8.0
8.3
8.7
9.4
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.0
9.5
Product Direction (% positive)
Product Direction (% positive)
6.8
7.6
7.7
9.5
Meets Requirements
Reputation Loop
7.5
Yext
8.3
MomentFeed
8.1
BirdEye
9.3
Ease of Use
Reputation Loop
7.7
Yext
8.2
MomentFeed
8.0
BirdEye
9.3
Ease of Setup
Reputation Loop
6.9
Yext
8.2
MomentFeed
8.8
BirdEye
9.1
Ease of Admin
Reputation Loop
7.9
Yext
8.2
MomentFeed
9.3
BirdEye
9.4
Quality of Support
Reputation Loop
8.0
Yext
8.3
MomentFeed
8.7
BirdEye
9.4
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
MomentFeed
9.0
BirdEye
9.5
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.6
MomentFeed
7.7
BirdEye
9.5

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.5
MomentFeed
Not enough data available
BirdEye
9.2
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.6
MomentFeed
Not enough data available
BirdEye
8.9
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
MomentFeed
Not enough data available
BirdEye
8.8
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
MomentFeed
Not enough data available
BirdEye
10.0
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
MomentFeed
Not enough data available
BirdEye
9.0
Dashboard
Reputation Loop
5.7
Yext
8.7
MomentFeed
Not enough data available
BirdEye
9.1
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
MomentFeed
Not enough data available
BirdEye
9.0
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
MomentFeed
Not enough data available
BirdEye
9.0
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
MomentFeed
Not enough data available
BirdEye
8.8
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
MomentFeed
Not enough data available
BirdEye
9.2
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
MomentFeed
Not enough data available
BirdEye
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
32.8%
29.4%
73.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
19.7%
29.4%
20.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
47.5%
41.2%
6.4%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
32.8%
Mid-Market
19.7%
Enterprise
47.5%
MomentFeed
Small-Business
29.4%
Mid-Market
29.4%
Enterprise
41.2%
BirdEye
Small-Business
73.0%
Mid-Market
20.6%
Enterprise
6.4%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.6%
Automotive
21.4%
Hospital & Health Care
12.8%
 
Management Consulting
13.3%
Hospital & Health Care
9.3%
Marketing and Advertising
17.9%
Medical Practice
9.9%
 
Internet
13.3%
Retail
7.2%
Restaurants
14.3%
Health, Wellness and Fitness
8.4%
 
Veterinary
6.7%
Restaurants
7.2%
Telecommunications
7.1%
Marketing and Advertising
8.2%
 
Medical Practice
6.7%
Financial Services
6.2%
Food & Beverages
7.1%
Construction
7.3%
 
Other
26.7%
Other
50.5%
Other
32.1%
Other
53.4%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.6%
Hospital & Health Care
9.3%
Retail
7.2%
Restaurants
7.2%
Financial Services
6.2%
Other
50.5%
MomentFeed
Automotive
21.4%
Marketing and Advertising
17.9%
Restaurants
14.3%
Telecommunications
7.1%
Food & Beverages
7.1%
Other
32.1%
BirdEye
Hospital & Health Care
12.8%
Medical Practice
9.9%
Health, Wellness and Fitness
8.4%
Marketing and Advertising
8.2%
Construction
7.3%
Other
53.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Bailey W.
Agency in Marketing and Advertising

The ability to drop tons of customers into the automated reviews sequence is great and efficient. Being able to suppress negative reviews but still see and respond to them makes for the perfect balance of gaining good reviews online while still rectifying...

G2 User in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Terence C.
Administrator in Restaurants

The localization of the tool was incredible for what we needed to execute.

Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Most Helpful Critical Review
Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

G2 User in Marketing and Advertising

The platform has several display bugs. Exporting information is difficult. The post filter function doesn't always work.

Monica B.
Administrator in Publishing

If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review.

 
Reputation Loop
Most Helpful Favorable Review
Bailey W.
Agency in Marketing and Advertising

The ability to drop tons of customers into the automated reviews sequence is great and efficient. Being able to suppress negative reviews but still see and respond to them makes for the perfect balance of gaining good reviews online while still rectifying...

Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Yext
Most Helpful Favorable Review
G2 User in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Most Helpful Critical Review
Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

MomentFeed
Most Helpful Favorable Review
Terence C.
Administrator in Restaurants

The localization of the tool was incredible for what we needed to execute.

Most Helpful Critical Review
G2 User in Marketing and Advertising

The platform has several display bugs. Exporting information is difficult. The post filter function doesn't always work.

BirdEye
Most Helpful Favorable Review
Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Most Helpful Critical Review
Monica B.
Administrator in Publishing

If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review.

Screenshots

 No screenshots provided
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5 of 5
No screenshots provided
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2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
Reputation Loop
No screenshots provided
MomentFeed
No screenshots provided

Videos

 No videos provided
No videos provided

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Reputation Loop
No videos provided
Yext
MomentFeed
No videos provided
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Downloads

 No downloads providedNo downloads providedNo downloads provided
Reputation Loop
No downloads provided
Yext
No downloads provided
MomentFeed
No downloads provided
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Reputation Loop
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Yext
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MomentFeed
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BirdEye
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