Compare Reputation Loop, Yext, BirdEye, and Podium

Pricing

 
Free Trial Unavailable
Free Trial
Free Trial
Free Trial Unavailable
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
BirdEye
Free Trial
Podium
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
9.3
9.4
Ease of Use
Ease of Use
7.7
8.2
9.3
9.6
Ease of Setup
Ease of Setup
6.9
8.2
9.1
9.5
Ease of Admin
Ease of Admin
7.9
8.2
9.4
9.6
Quality of Support
Quality of Support
8.0
8.3
9.4
9.6
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.6
9.7
Product Direction (% positive)
Product Direction (% positive)
6.8
7.6
9.5
9.4
Meets Requirements
Reputation Loop
7.5
Yext
8.3
BirdEye
9.3
Podium
9.4
Ease of Use
Reputation Loop
7.7
Yext
8.2
BirdEye
9.3
Podium
9.6
Ease of Setup
Reputation Loop
6.9
Yext
8.2
BirdEye
9.1
Podium
9.5
Ease of Admin
Reputation Loop
7.9
Yext
8.2
BirdEye
9.4
Podium
9.6
Quality of Support
Reputation Loop
8.0
Yext
8.3
BirdEye
9.4
Podium
9.6
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
BirdEye
9.6
Podium
9.7
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.6
BirdEye
9.5
Podium
9.4

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.5
BirdEye
9.2
Podium
9.3
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.6
BirdEye
9.0
Podium
9.0
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.9
Podium
9.1
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
BirdEye
10.0
Podium
Not enough data available
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
BirdEye
9.1
Podium
8.9
Dashboard
Reputation Loop
5.7
Yext
8.7
BirdEye
9.1
Podium
9.5
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
BirdEye
9.0
Podium
9.2
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
BirdEye
9.0
Podium
Not enough data available
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
Podium
9.3
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
BirdEye
9.2
Podium
9.1
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
BirdEye
8.9
Podium
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
32.8%
72.9%
48.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
19.7%
20.8%
42.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
47.5%
6.4%
9.7%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
32.8%
Mid-Market
19.7%
Enterprise
47.5%
BirdEye
Small-Business
72.9%
Mid-Market
20.8%
Enterprise
6.4%
Podium
Small-Business
48.2%
Mid-Market
42.0%
Enterprise
9.7%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.6%
Hospital & Health Care
12.8%
Automotive
30.1%
 
Management Consulting
13.3%
Hospital & Health Care
9.3%
Medical Practice
9.9%
Retail
13.8%
 
Internet
13.3%
Retail
7.2%
Health, Wellness and Fitness
8.5%
Transportation/Trucking/Railroad
6.0%
 
Veterinary
6.7%
Restaurants
7.2%
Marketing and Advertising
8.2%
Consumer Services
6.0%
 
Medical Practice
6.7%
Financial Services
6.2%
Construction
7.3%
Furniture
5.0%
 
Other
26.7%
Other
50.5%
Other
53.3%
Other
39.0%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.6%
Hospital & Health Care
9.3%
Retail
7.2%
Restaurants
7.2%
Financial Services
6.2%
Other
50.5%
BirdEye
Hospital & Health Care
12.8%
Medical Practice
9.9%
Health, Wellness and Fitness
8.5%
Marketing and Advertising
8.2%
Construction
7.3%
Other
53.3%
Podium
Automotive
30.1%
Retail
13.8%
Transportation/Trucking/Railroad
6.0%
Consumer Services
6.0%
Furniture
5.0%
Other
39.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ronni L. W.
Agency

These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well.

Louise A.
User in Marketing and Advertising

Text makes power listings easy. So many sites have partnered with Yext, which means SEO is much easier if you have an active subscription. If you are looking to update listings across the web without a headache, this can be a great investment to make sure...

Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Joseph M.
User in Retail

I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.

Most Helpful Critical Review
Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Chelsea W.
User in Design

It seems like its an over glorified product for something that can be done on your own. We may not have experimented with it enough to understand its true potential - but for a small business it didn't seem like a necessity.

G2 User

format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...

Ashley A.
User

I don't like that contacts can't be reentered (ie. Phone number then by email) having multiple ways to contact would be best. Not having notifications from all staff conversations and issues with the link are agrovating

 
Reputation Loop
Most Helpful Favorable Review
Ronni L. W.
Agency

These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well.

Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Yext
Most Helpful Favorable Review
Louise A.
User in Marketing and Advertising

Text makes power listings easy. So many sites have partnered with Yext, which means SEO is much easier if you have an active subscription. If you are looking to update listings across the web without a headache, this can be a great investment to make sure...

Most Helpful Critical Review
Chelsea W.
User in Design

It seems like its an over glorified product for something that can be done on your own. We may not have experimented with it enough to understand its true potential - but for a small business it didn't seem like a necessity.

BirdEye
Most Helpful Favorable Review
Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Most Helpful Critical Review
G2 User

format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...

Podium
Most Helpful Favorable Review
Joseph M.
User in Retail

I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.

Most Helpful Critical Review
Ashley A.
User

I don't like that contacts can't be reentered (ie. Phone number then by email) having multiple ways to contact would be best. Not having notifications from all staff conversations and issues with the link are agrovating

Screenshots

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Videos

 No videos provided

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

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Reputation Loop
No videos provided
Yext
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Podium
No videos provided

Downloads

 No downloads providedNo downloads providedNo downloads provided
Reputation Loop
No downloads provided
Yext
No downloads provided
Podium
No downloads provided
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Reputation Loop
Reputation Loop
Yext
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BirdEye
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Podium
Podium
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