Compare Reputation Loop, Yext, BirdEye, and Grade.us

Pricing

 
Professional
$180
per month (or $162/month if billed annually)
 
Agency
$400
per month (or $360/month if billed annually)
 
Partner
$2500
per month (or $2250/month if billed annually)
 
Free Trial Unavailable
Free Trial
Free Trial
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
BirdEye
Free Trial
Grade.us
Professional
$180per month (or $162/month if billed annually)
Agency
$400per month (or $360/month if billed annually)
Partner
$2500per month (or $2250/month if billed annually)
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
9.3
9.2
Ease of Use
Ease of Use
7.7
8.2
9.4
9.2
Ease of Setup
Ease of Setup
6.9
8.2
9.1
9.0
Ease of Admin
Ease of Admin
7.9
8.2
9.4
9.1
Quality of Support
Quality of Support
8.0
8.3
9.4
9.4
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.6
9.6
Product Direction (% positive)
Product Direction (% positive)
6.8
7.6
9.5
9.1
Meets Requirements
Reputation Loop
7.5
Yext
8.3
BirdEye
9.3
Grade.us
9.2
Ease of Use
Reputation Loop
7.7
Yext
8.2
BirdEye
9.4
Grade.us
9.2
Ease of Setup
Reputation Loop
6.9
Yext
8.2
BirdEye
9.1
Grade.us
9.0
Ease of Admin
Reputation Loop
7.9
Yext
8.2
BirdEye
9.4
Grade.us
9.1
Quality of Support
Reputation Loop
8.0
Yext
8.3
BirdEye
9.4
Grade.us
9.4
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
BirdEye
9.6
Grade.us
9.6
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.6
BirdEye
9.5
Grade.us
9.1

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.5
BirdEye
9.2
Grade.us
9.5
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.6
BirdEye
9.0
Grade.us
Not enough data available
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.9
Grade.us
9.8
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
BirdEye
10.0
Grade.us
Not enough data available
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
BirdEye
9.1
Grade.us
9.5
Dashboard
Reputation Loop
5.7
Yext
8.7
BirdEye
9.1
Grade.us
9.2
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
BirdEye
9.0
Grade.us
Not enough data available
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
BirdEye
9.1
Grade.us
Not enough data available
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
Grade.us
Not enough data available
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
BirdEye
9.3
Grade.us
Not enough data available
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
BirdEye
9.0
Grade.us
9.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
32.8%
72.8%
81.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
19.7%
20.7%
17.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
47.5%
6.5%
1.1%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
32.8%
Mid-Market
19.7%
Enterprise
47.5%
BirdEye
Small-Business
72.8%
Mid-Market
20.7%
Enterprise
6.5%
Grade.us
Small-Business
81.5%
Mid-Market
17.4%
Enterprise
1.1%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.6%
Hospital & Health Care
12.8%
Marketing and Advertising
46.9%
 
Management Consulting
13.3%
Hospital & Health Care
9.3%
Medical Practice
9.8%
Internet
11.2%
 
Internet
13.3%
Retail
7.2%
Health, Wellness and Fitness
8.8%
Real Estate
4.1%
 
Veterinary
6.7%
Restaurants
7.2%
Marketing and Advertising
8.1%
Construction
3.1%
 
Medical Practice
6.7%
Financial Services
6.2%
Construction
7.3%
Retail
2.0%
 
Other
26.7%
Other
50.5%
Other
53.3%
Other
32.7%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.6%
Hospital & Health Care
9.3%
Retail
7.2%
Restaurants
7.2%
Financial Services
6.2%
Other
50.5%
BirdEye
Hospital & Health Care
12.8%
Medical Practice
9.8%
Health, Wellness and Fitness
8.8%
Marketing and Advertising
8.1%
Construction
7.3%
Other
53.3%
Grade.us
Marketing and Advertising
46.9%
Internet
11.2%
Real Estate
4.1%
Construction
3.1%
Retail
2.0%
Other
32.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ronni L. W.
Agency

These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well.

Kyle A.
Consultant in Internet

Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.

Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Michael C.
Agency in Internet

Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

G2 User in Marketing and Advertising

Make no mistake, this is "rent a listing". Unlike other vendors like Placeable and MomentFeed, they don't lift a finger to help you clean your local data, so that the day you drop PowerListings your data reverts to whatever state it's always been. Their...

Monica B.
Administrator in Publishing

If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review.

Tim C.
Agency in Marketing and Advertising

Their support is abysmal. During one week when they took their company staff away for a company offsite, there was ZERO tech support. No responses, no help, no callbacks, no email, nothing. For an entire week. Their other customers may put up with that,...

 
Reputation Loop
Most Helpful Favorable Review
Ronni L. W.
Agency

These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well.

Most Helpful Critical Review
G2 User in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Yext
Most Helpful Favorable Review
Kyle A.
Consultant in Internet

Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.

Most Helpful Critical Review
G2 User in Marketing and Advertising

Make no mistake, this is "rent a listing". Unlike other vendors like Placeable and MomentFeed, they don't lift a finger to help you clean your local data, so that the day you drop PowerListings your data reverts to whatever state it's always been. Their...

BirdEye
Most Helpful Favorable Review
Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Most Helpful Critical Review
Monica B.
Administrator in Publishing

If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review.

Grade.us
Most Helpful Favorable Review
Michael C.
Agency in Internet

Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they...

Most Helpful Critical Review
Tim C.
Agency in Marketing and Advertising

Their support is abysmal. During one week when they took their company staff away for a company offsite, there was ZERO tech support. No responses, no help, no callbacks, no email, nothing. For an entire week. Their other customers may put up with that,...

Screenshots

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Videos

 No videos provided

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

No videos provided
Reputation Loop
No videos provided
Yext
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Grade.us
No videos provided

Downloads

 No downloads providedNo downloads providedNo downloads provided
Reputation Loop
No downloads provided
Yext
No downloads provided
Grade.us
No downloads provided
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Reputation Loop
Reputation Loop
Yext
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BirdEye
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Grade.us
Grade.us