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Compare Reputation Loop, Yext, and BirdEye

Pricing

 
Free Trial Unavailable
Free Trial
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
BirdEye
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
9.3
Ease of Use
Ease of Use
7.7
8.2
9.3
Ease of Setup
Ease of Setup
6.9
8.2
9.1
Ease of Admin
Ease of Admin
7.9
8.2
9.4
Quality of Support
Quality of Support
8.0
8.2
9.4
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.5
Product Direction (% positive)
Product Direction (% positive)
6.8
7.7
9.5
Meets Requirements
Reputation Loop
7.5
Yext
8.3
BirdEye
9.3
Ease of Use
Reputation Loop
7.7
Yext
8.2
BirdEye
9.3
Ease of Setup
Reputation Loop
6.9
Yext
8.2
BirdEye
9.1
Ease of Admin
Reputation Loop
7.9
Yext
8.2
BirdEye
9.4
Quality of Support
Reputation Loop
8.0
Yext
8.2
BirdEye
9.4
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
BirdEye
9.5
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.7
BirdEye
9.5

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.7
BirdEye
9.2
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
9.0
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
BirdEye
10.0
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
BirdEye
9.0
Dashboard
Reputation Loop
5.7
Yext
8.9
BirdEye
9.0
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
BirdEye
9.0
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
BirdEye
9.2
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
BirdEye
9.2
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
BirdEye
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
33.3%
73.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
20.0%
20.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
46.7%
6.4%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
33.3%
Mid-Market
20.0%
Enterprise
46.7%
BirdEye
Small-Business
73.3%
Mid-Market
20.3%
Enterprise
6.4%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.8%
Hospital & Health Care
13.1%
 
Management Consulting
13.3%
Hospital & Health Care
9.4%
Medical Practice
9.7%
 
Internet
13.3%
Retail
7.3%
Marketing and Advertising
8.6%
 
Veterinary
6.7%
Restaurants
7.3%
Health, Wellness and Fitness
7.9%
 
Medical Practice
6.7%
Financial Services
6.3%
Construction
7.2%
 
Other
26.7%
Other
50.0%
Other
53.4%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.8%
Hospital & Health Care
9.4%
Retail
7.3%
Restaurants
7.3%
Financial Services
6.3%
Other
50.0%
BirdEye
Hospital & Health Care
13.1%
Medical Practice
9.7%
Marketing and Advertising
8.6%
Health, Wellness and Fitness
7.9%
Construction
7.2%
Other
53.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Education Management

It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites...

G2 User in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Internet

This list is very long. However, I will keep it short. The system was very clunky and it felt like I was beta testing something. From icons not loading, "Submit" buttons being hidden (you had to scroll inside of a box) and the system not offering a full...

Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

G2 User

format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...

 
Reputation Loop
Most Helpful Favorable Review
G2 User in Education Management

It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites...

Most Helpful Critical Review
G2 User in Internet

This list is very long. However, I will keep it short. The system was very clunky and it felt like I was beta testing something. From icons not loading, "Submit" buttons being hidden (you had to scroll inside of a box) and the system not offering a full...

Yext
Most Helpful Favorable Review
G2 User in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Most Helpful Critical Review
Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

BirdEye
Most Helpful Favorable Review
Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Most Helpful Critical Review
G2 User

format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...

Screenshots

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Reputation Loop
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Videos

 No videos provided

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Reputation Loop
No videos provided
Yext
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Downloads

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