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At a Glance
Market Segments
Small-Business (80.9% of reviews)
Small-Business (50.6% of reviews)
Entry-Level Pricing
Free
Free Trial 1 license Per Year
Reply
Star Rating
(1,515)4.6 out of 5
Market Segments
Small-Business (80.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansUpscale
Star Rating
(87)4.7 out of 5
Market Segments
Small-Business (50.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial 1 license Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reply excels in Ease of Setup with a score of 8.7, making it a preferred choice for small businesses looking for a quick implementation. In contrast, Upscale shines with a higher score of 9.3, indicating an even smoother setup process that users appreciate.
- Reviewers mention that Reply's Lead Follow-up feature scores 9.3, which is highly regarded for its effectiveness. However, Upscale's score of 8.5 suggests that while it offers solid follow-up capabilities, it may not be as robust as Reply's.
- G2 users highlight that Reply's Quality of Support is rated at 9.4, with many praising the responsiveness and helpfulness of the support team. Upscale, with a score of 9.6, is noted for its exceptional support, often going above and beyond to assist users.
- Users on G2 report that Reply's Data Import & Export Tools are rated at 9.1, which facilitates seamless data management. In comparison, Upscale's tools are equally effective, but users mention that its integration capabilities with other platforms are slightly more advanced.
- Reviewers mention that Reply's Lead Qualification feature scores 8.2, which is functional but not as comprehensive as Upscale's 8.5. Users appreciate Upscale's more nuanced approach to qualifying leads, which helps in better targeting.
- Users say that Reply's Task Management feature scores 8.0, which is decent but lacks some advanced functionalities. Upscale, with a score of 9.3, is praised for its intuitive task management system that enhances productivity and workflow efficiency.
Pricing
Entry-Level Pricing
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
Upscale
Free Trial
Free Trial
1 license Per Year
Make the most out of an all-inclusive sales engagement platform
- Unlimited Sequence
- Dialer & Call Recording (add on)
- Dedicated Support
Free Trial
Reply
Free Trial is available
Upscale
Free Trial is available
Ratings
Meets Requirements
9.0
1,146
9.1
65
Ease of Use
8.9
1,173
9.3
66
Ease of Setup
8.7
580
9.3
25
Ease of Admin
8.8
423
9.5
25
Quality of Support
9.3
1,135
9.6
65
Has the product been a good partner in doing business?
9.2
423
9.5
25
Product Direction (% positive)
9.1
1,083
9.4
61
Features by Category
Data Availability
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Not enough data
Data Accuracy
8.2
57
Not enough data
8.3
55
Not enough data
8.3
27
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
60
Not enough data
9.1
63
Not enough data
9.2
64
Not enough data
9.3
64
Not enough data
8.4
58
Not enough data
8.6
60
Not enough data
Features
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.5
52
Not enough data
9.2
55
Not enough data
9.4
56
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
73
8.6
7
8.3
69
8.5
11
9.4
69
8.5
14
8.5
66
9.0
10
Organization
8.4
67
8.6
11
8.8
68
9.0
13
8.7
68
9.0
10
Performance Analysis
8.3
67
8.3
11
8.8
71
8.8
16
Sales Analysis
7.8
65
8.1
12
8.0
65
8.2
11
Generative AI
8.5
42
Not enough data
8.0
41
Not enough data
Agentic AI - AI Sales Assistant
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
Integrated Workflows
8.0
437
|
Verified
9.3
41
9.1
585
|
Verified
9.2
39
7.4
305
|
Verified
9.0
39
8.2
386
|
Verified
8.9
36
8.0
409
|
Verified
9.1
31
7.9
279
9.1
37
8.0
274
9.2
34
Repeatability and Reportability
8.2
395
|
Verified
9.1
34
8.5
453
|
Verified
9.3
41
8.5
454
|
Verified
9.2
40
8.0
374
8.8
32
7.2
258
8.3
28
AI and Automation
8.0
280
9.2
36
7.8
275
9.1
33
8.4
303
9.2
36
7.5
258
8.9
30
7.9
272
8.8
27
Generative AI
8.1
153
8.3
6
Agentic AI - Sales Engagement
6.9
42
Not enough data
6.5
42
Not enough data
6.8
42
Not enough data
6.7
41
Not enough data
6.6
41
Not enough data
6.6
40
Not enough data
6.6
40
Not enough data
Lead Intelligence
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Not enough data
Agentic AI - Lead Intelligence
8.7
9
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
6.4
26
Not enough data
7.0
27
Not enough data
7.0
26
Not enough data
6.7
26
Not enough data
6.5
26
Not enough data
6.7
26
Not enough data
6.4
26
Not enough data
Analytics
8.6
670
Not enough data
8.2
485
Not enough data
8.1
449
Not enough data
Customizations
8.7
568
Not enough data
9.0
661
Not enough data
8.4
568
Not enough data
8.5
543
Not enough data
8.6
600
Not enough data
Generative AI
7.9
145
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.0
58
|
Verified
Not enough data
8.2
61
|
Verified
Not enough data
7.9
61
|
Verified
Not enough data
8.4
59
Not enough data
6.4
6
Not enough data
Contacts
8.9
84
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
Insights
8.6
69
|
Verified
Not enough data
8.6
73
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
9.1
86
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
6.0
5
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reply and Upscale are categorized as Sales Engagement and AI Sales Assistant
Unique Categories
Reply is categorized as SAP Store, Outbound Call Tracking, Lead Intelligence, Email Tracking, Sales Intelligence, and AI SDRs
Upscale has no unique categories
Reviews
Reviewers' Company Size
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upscale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.2%
Marketing and Advertising
16.2%
Information Technology and Services
11.8%
Financial Services
5.5%
Staffing and Recruiting
5.2%
Other
43.0%
Computer Software
38.8%
Information Technology and Services
18.8%
Marketing and Advertising
10.6%
Internet
4.7%
Management Consulting
3.5%
Other
23.5%
Discussions
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
Upscale has no discussions with answers
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