# Reply vs Salesmate Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Reply excels in **automation and email tracking** , with users appreciating features like the ability to separate responses within each send and track replies to emails within campaigns. This functionality is particularly beneficial for those managing large outreach efforts.
- **Users say** that Salesmate shines in **user-friendly design and lead management** , with one reviewer highlighting how the platform has simplified lead tracking for their wedding planning business, directly improving lead conversions. This intuitive interface is a significant advantage for teams looking to streamline their processes.
- **According to verified reviews** , Reply has a higher overall user satisfaction score, reflecting its strong performance in areas like **customer support** and **ease of use**. Users have praised the in-depth training courses and the availability of help resources, making it easier for new users to get started.
- **Reviewers mention** that Salesmate offers superior **ease of setup and administration** , with many users noting that the onboarding process is straightforward and quick. This can be a crucial factor for businesses that need to implement a solution rapidly.
- **Users highlight** that while Reply has a robust feature set for **sales engagement** , it faces challenges in areas like **call tracking** , where it received lower ratings compared to Salesmate. This could be a consideration for teams that rely heavily on phone outreach.
- **G2 reviewers indicate** that both platforms have their strengths, but Salesmate&#39;s **CRM integration and automation features** are particularly noted for saving time and enhancing productivity, allowing users to focus more on closing deals rather than managing tasks.



| | Reply | Salesmate | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,543 | 114 | 
| **Largest Market Segment** | Small-Business (80.7% of reviews) | Small-Business (79.6% of reviews) | 
| **Entry Level Price** | Free | $23.00 1 USER Per Month | 

---
## Top Pros & Cons

### Reply

Pros:
- Ease of Use (77 reviews)
- Automation (59 reviews)

Cons:
- Learning Curve (26 reviews)
- Learning Difficulty (21 reviews)

### Salesmate

Pros:
- Customer Support (15 reviews)
- Ease of Use (15 reviews)

Cons:
- Integration Issues (4 reviews)
- Limited Features (4 reviews)

---
## Ratings Comparison
| Rating | Reply | Salesmate | 
|---|---|---|
  | **Meets Requirements** | 9.0 (1172 reviews) | 8.9 (79 reviews) | 
  | **Ease of Use** | 8.9 (1200 reviews) | 9.1 (93 reviews) | 
  | **Ease of Setup** | 8.7 (608 reviews) | 9.1 (57 reviews) | 
  | **Ease of Admin** | 8.8 (430 reviews) | 9.2 (39 reviews) | 
  | **Quality of Support** | 9.3 (1161 reviews) | 9.0 (79 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (430 reviews) | 9.3 (39 reviews) | 
  | **Product Direction (% positive)** | 9.1 (1109 reviews) | 9.2 (84 reviews) | 

---
## Pricing

### Reply

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Discover Reply.io and take it for a spin 

Key Features:
- AI Sequence generator 
- 200 B2B data search credits 
- Jason AI

[Browse all 5 editions](https://www.g2.com/products/reply/pricing)

#### Free Trial

Yes

### Salesmate

#### Entry-Level Pricing

Plan: BASIC

Price: $23.00 1 USER Per Month

Description: Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually &amp; $29 per month per user when billed monthly.

Key Features:
- Contact management
- Company management
- Deal management

[Browse all 3 editions](https://www.g2.com/products/salesmate/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | 8.7/10 | 64 |

#### Sales Force Automation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Contact &amp; Account Management** | Not enough data | 9.1 (53 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.6 (28 reviews) | 
| **Opportunity &amp; Pipeline Mgmt.** | Not enough data | 9.1 (55 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.9 (49 reviews) ✓ Verified | 
| **Territory &amp; Quota Management** | Not enough data | 8.4 (41 reviews) | 
| **Desktop Integration** | Not enough data | 9.0 (45 reviews) | 
| **Product &amp; Price List Management** | Not enough data | 8.6 (41 reviews) ✓ Verified | 
| **Quote &amp; Order Management** | Not enough data | 8.4 (38 reviews) | 
| **Customer Contract Management** | Not enough data | 8.6 (40 reviews) | 

#### Marketing Automation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.7 (49 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.9 (43 reviews) | 
| **Lead Management** | Not enough data | 9.0 (52 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 8.6 (40 reviews) | 

#### Customer Support

| Feature | Reply | Salesmate | 
|---|---|---|
| **Case Management** | Not enough data | 8.3 (44 reviews) | 
| **Customer Support Portal** | Not enough data | 8.6 (43 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.7 (43 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.5 (44 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.7 (41 reviews) ✓ Verified | 

#### Reporting &amp; Analytics

| Feature | Reply | Salesmate | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (47 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.0 (52 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.7 (41 reviews) ✓ Verified | 

#### Mobile &amp; Social

| Feature | Reply | Salesmate | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.4 (37 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.9 (21 reviews) | 
| **Mobile User Support** | Not enough data | 8.6 (44 reviews) ✓ Verified | 

#### Platform

| Feature | Reply | Salesmate | 
|---|---|---|
| **Customization** | Not enough data | 8.8 (38 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.9 (35 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 9.2 (33 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.5 (29 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.6 (28 reviews) ✓ Verified | 
| **Document &amp; Content Mgmt.** | Not enough data | 8.7 (30 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 9.2 (35 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.6 (29 reviews) | 

#### Integration

| Feature | Reply | Salesmate | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | 8.6 (32 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.6 (31 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.3 (29 reviews) ✓ Verified | 

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (20 reviews) | 

#### Agentic AI - CRM

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Email Marketing

| Feature | Reply | Salesmate | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 

#### Online Marketing

| Feature | Reply | Salesmate | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Reply | Salesmate | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Reply | Salesmate | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Reply | Salesmate | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting &amp; Analytics

| Feature | Reply | Salesmate | 
|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Reply | Salesmate | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Reply | Salesmate | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Ticket and Case Management

| Feature | Reply | Salesmate | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 
| **Response Automation** | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Reply | Salesmate | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 

#### Platform

| Feature | Reply | Salesmate | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.6/10 | 73 |
| **Salesmate** | N/A | N/A |

#### Data Availability

| Feature | Reply | Salesmate | 
|---|---|---|
| **Contact Data Availability** | 8.2 (60 reviews) | Not enough data | 
| **Company Data Availability** | 8.1 (61 reviews) | Not enough data | 
| **Industry Research Availability** | 7.9 (56 reviews) | Not enough data | 
| **Technographic Data Availability** | 7.6 (27 reviews) | Not enough data | 

#### Data Accuracy

| Feature | Reply | Salesmate | 
|---|---|---|
| **Contact Data Accuracy** | 8.2 (57 reviews) | Not enough data | 
| **Company Data Accuracy** | 8.3 (55 reviews) | Not enough data | 
| **Technographic Data Accuracy** | 8.2 (27 reviews) | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Reply | Salesmate | 
|---|---|---|
| **Internationalization** | 8.9 (61 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.1 (64 reviews) | Not enough data | 
| **Performance and Reliability** | 9.2 (65 reviews) | Not enough data | 
| **Reporting/Dashboards** | 9.3 (65 reviews) | Not enough data | 
| **Mobile User Support** | 8.4 (58 reviews) | Not enough data | 
| **APIs** | 8.6 (60 reviews) | Not enough data | 

#### Features

| Feature | Reply | Salesmate | 
|---|---|---|
| **Lead Builder** | 8.7 (58 reviews) | Not enough data | 
| **Integration to CRM/Marketing Automation** | 8.9 (59 reviews) | Not enough data | 
| **Data Cleaning/Enrichment** | 8.5 (56 reviews) | Not enough data | 
| **Data Segmentation/Filtering** | 8.9 (55 reviews) | Not enough data | 
| **Search** | 8.9 (59 reviews) | Not enough data | 
| **News/People Alerts** | 8.1 (53 reviews) | Not enough data | 
| **Connections** | 8.4 (52 reviews) | Not enough data | 
| **Reporting** | 9.2 (55 reviews) | Not enough data | 
| **Messaging** | 9.4 (56 reviews) | Not enough data | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Reply | Salesmate | 
|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | Not enough data | 
| **Context Maintenance Within Sessions** | Not enough data | Not enough data | 
| **Natural Language Understanding &amp; Intent Inference** | Not enough data | Not enough data | 

#### Data

| Feature | Reply | Salesmate | 
|---|---|---|
| **Reliability** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Interaction

| Feature | Reply | Salesmate | 
|---|---|---|
| **Complex Query Handling** | Not enough data | Not enough data | 
| **Natural Conversation** | Not enough data | Not enough data | 
| **Understanding** | Not enough data | Not enough data | 
| **Context Management** | Not enough data | Not enough data | 
| **Customizability** | Not enough data | Not enough data | 

#### Task &amp; Flow Management - AI Chatbots

| Feature | Reply | Salesmate | 
|---|---|---|
| **Scripted Dialogue &amp; Decision Tree Support** | Not enough data | Not enough data | 
| **Fallback Responses for Unknown Queries** | Not enough data | Not enough data | 

#### Learning

| Feature | Reply | Salesmate | 
|---|---|---|
| **User Interaction Learning** | Not enough data | Not enough data | 
| **Error Learning** | Not enough data | Not enough data | 

#### Deployment &amp; Embedding - AI Chatbots

| Feature | Reply | Salesmate | 
|---|---|---|
| **API Access for Business System Integration** | Not enough data | Not enough data | 
| **Web Widget &amp; SDK Embedding** | Not enough data | Not enough data | 

#### Content Generation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Creativity** | Not enough data | Not enough data | 
| **Content Accuracy** | Not enough data | Not enough data | 

#### Admin &amp; Configuration - AI Chatbots

| Feature | Reply | Salesmate | 
|---|---|---|
| **No-Code Conversation Design** | Not enough data | Not enough data | 

#### System

| Feature | Reply | Salesmate | 
|---|---|---|
| **API Flexibility** | Not enough data | Not enough data | 
| **Update Frequency and Utility** | Not enough data | Not enough data | 
| **Cross-Platform Compatibility	** | Not enough data | Not enough data | 
| **Software Integration** | Not enough data | Not enough data | 

#### Agentic AI - AI Chatbots

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Monitoring &amp; Improvement - AI Chatbots

| Feature | Reply | Salesmate | 
|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | Not enough data | 

#### Reliability &amp; Safety - AI Chatbots

| Feature | Reply | Salesmate | 
|---|---|---|
| **Guardrails &amp; Content Controls** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Lead Generation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.2/10 | 75 |
| **Salesmate** | N/A | N/A |

#### Lead Facilitation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Customer-facing Chatbot** | 8.1 (73 reviews) | Not enough data | 
| **Lead Qualification** | 8.3 (69 reviews) | Not enough data | 
| **Lead Follow-up** | 9.4 (69 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.5 (66 reviews) | Not enough data | 

#### Organization

| Feature | Reply | Salesmate | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.4 (67 reviews) | Not enough data | 
| **Data Entry** | 8.8 (68 reviews) | Not enough data | 
| **Integrations / APIs** | 8.7 (68 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Reply | Salesmate | 
|---|---|---|
| **Coaching ** | 8.3 (67 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (71 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Reply | Salesmate | 
|---|---|---|
| **ROI Forecasting ** | 7.8 (65 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.0 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | 8.5 (42 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (41 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 
| **Decision Making** | 7.8 (6 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 7.7/10 | 659 |
| **Salesmate** | 8.6/10 | 27 |

#### Integrated Workflows

| Feature | Reply | Salesmate | 
|---|---|---|
| **Task Management** | 8.0 (440 reviews) ✓ Verified | 9.1 (22 reviews) | 
| **Email Tracking/Automation** | 9.1 (598 reviews) ✓ Verified | 9.3 (25 reviews) | 
| **Calls and Voice** | 7.4 (305 reviews) ✓ Verified | 8.7 (23 reviews) | 
| **Other Outreach Options ** | 8.3 (393 reviews) ✓ Verified | 8.4 (21 reviews) | 
| **CRM Integration** | 8.0 (414 reviews) ✓ Verified | 8.9 (24 reviews) | 
| **Calendar** | 7.9 (279 reviews) | 9.0 (20 reviews) | 
| **Shared Records** | 8.0 (275 reviews) | 8.5 (19 reviews) | 

#### Repeatability and Reportability

| Feature | Reply | Salesmate | 
|---|---|---|
| **Content Management** | 8.2 (396 reviews) ✓ Verified | Feature Not Available | 
| **Workflow Management** | 8.6 (472 reviews) ✓ Verified | 8.9 (21 reviews) | 
| **Workflow Performance** | 8.5 (461 reviews) ✓ Verified | 8.9 (21 reviews) | 
| **Sales Coaching and Insights** | 8.0 (374 reviews) | 8.2 (20 reviews) | 
| **Gamification** | 7.2 (258 reviews) | Feature Not Available | 

#### AI and Automation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Lead Prioritization** | 8.0 (280 reviews) | 8.7 (21 reviews) | 
| **Lead Scoring** | 7.8 (276 reviews) | 8.7 (21 reviews) | 
| **Best Time of Day Scheduling** | 8.4 (303 reviews) | 8.5 (13 reviews) | 
| **Buyer Intelligence** | 7.5 (259 reviews) | 8.5 (12 reviews) | 
| **Machine Learning** | 7.9 (272 reviews) | 8.2 (12 reviews) | 

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | 8.1 (154 reviews) | 7.9 (11 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (43 reviews) | Not enough data | 
| **Multi-step Planning** | 6.5 (42 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (42 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (42 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (41 reviews) | Not enough data | 
| **Decision Making** | 6.6 (40 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Responses

| Feature | Reply | Salesmate | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Reply | Salesmate | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Reply | Salesmate | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Reply | Salesmate | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.6/10 | 100 |
| **Salesmate** | N/A | N/A |

#### Lead Intelligence

| Feature | Reply | Salesmate | 
|---|---|---|
| **Lead Validation** | 8.9 (87 reviews) | Not enough data | 
| **Lead Enrichment** | 8.7 (87 reviews) | Not enough data | 
| **Lead Quality** | 8.5 (87 reviews) | Not enough data | 
| **Lead Analysis** | 8.6 (86 reviews) | Not enough data | 
| **Browser Extension** | 8.3 (86 reviews) | Not enough data | 

#### Agentic AI - Lead Intelligence

| Feature | Reply | Salesmate | 
|---|---|---|
| **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Conversational Platform

| Feature | Reply | Salesmate | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Integrations

| Feature | Reply | Salesmate | 
|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 
| **Email Integration** | Not enough data | Not enough data | 
| **Zoom Integration** | Not enough data | Not enough data | 
| **Google Meet Integration** | Not enough data | Not enough data | 
| **Salesforce Integration** | Not enough data | Not enough data | 

#### Branding &amp; Customizatio

| Feature | Reply | Salesmate | 
|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 
| **Personalized Links** | Not enough data | Not enough data | 
| **Personalized Web Embed** | Not enough data | Not enough data | 

#### Automatic Rules &amp; Configurations

| Feature | Reply | Salesmate | 
|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 
| **Automatic Updates** | Not enough data | Not enough data | 
| **Buffer Times** | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Customer Support

| Feature | Reply | Salesmate | 
|---|---|---|
| **Text** | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 

#### Automation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | Reply | Salesmate | 
|---|---|---|
| **Learning** | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Reply | Salesmate | 
|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | 

####  Internal Use

| Feature | Reply | Salesmate | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Automation

| Feature | Reply | Salesmate | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Reply | Salesmate | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Reply | Salesmate | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Reply | Salesmate | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Reply | Salesmate | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Reply | Salesmate | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Reply | Salesmate | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Reply | Salesmate | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | 8.6/10 | 25 |

#### Agentic AI - Sales Performance Management

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Reply | Salesmate | 
|---|---|---|
| **Badges** | Not enough data | Feature Not Available | 
| **Triggers** | Not enough data | Feature Not Available | 
| **Commission Calculator** | Not enough data | 8.3 (14 reviews) | 
| **Leaderboards** | Not enough data | 8.7 (20 reviews) | 

#### Personalization

| Feature | Reply | Salesmate | 
|---|---|---|
| **Profiles** | Not enough data | 8.7 (20 reviews) | 
| **Custom Reports** | Not enough data | 8.6 (22 reviews) | 
| **Dashboards** | Not enough data | 8.7 (23 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (20 reviews) | 

#### Administrative

| Feature | Reply | Salesmate | 
|---|---|---|
| **Integration** | Not enough data | 8.7 (22 reviews) | 
| **Employee Structure** | Not enough data | 8.3 (20 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.7 (20 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 7.7/10 | 726 |
| **Salesmate** | 9.2/10 | 23 |

#### Agentic AI - Email Tracking

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (26 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (27 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.5 (26 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (26 reviews) | Not enough data | 
| **Decision Making** | 6.4 (26 reviews) | Not enough data | 

#### Analytics

| Feature | Reply | Salesmate | 
|---|---|---|
| **Open Rates** | 8.6 (671 reviews) | 9.1 (19 reviews) | 
| **Link Activity** | 8.2 (486 reviews) | 9.4 (21 reviews) | 
| **Attachment Activity** | 8.1 (448 reviews) | Feature Not Available | 

#### Customizations

| Feature | Reply | Salesmate | 
|---|---|---|
| **Email Platform Integration** | 8.7 (568 reviews) | 9.6 (22 reviews) | 
| **Email Scheduling** | 9.0 (661 reviews) | 9.7 (21 reviews) | 
| **Notifications** | 8.4 (567 reviews) | 9.1 (22 reviews) | 
| **Email Categorization** | 8.5 (542 reviews) | 9.1 (21 reviews) | 
| **Templates** | 8.6 (601 reviews) | 9.2 (22 reviews) | 

#### Generative AI

| Feature | Reply | Salesmate | 
|---|---|---|
| **AI Text Generation** | 7.9 (145 reviews) | 8.3 (12 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Reply | Salesmate | 
|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 
| **Exporting &amp; Sharing Data** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Interactive Dashboards** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Reply | Salesmate | 
|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 
| **Opportunity Scoring** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Live Forecasting** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Reply | Salesmate | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 
| **Sales Gamification** | Not enough data | Not enough data | 
| **Account-Based Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.1/10 | 100 |
| **Salesmate** | 9.1/10 | 23 |

#### Agentic AI - Outbound Call Tracking

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Reply | Salesmate | 
|---|---|---|
| **Record Calls** | 8.0 (58 reviews) ✓ Verified | 9.0 (21 reviews) | 
| **Generate Location** | 8.2 (61 reviews) ✓ Verified | 9.0 (19 reviews) | 
| **Call Types** | 7.9 (61 reviews) ✓ Verified | 9.1 (21 reviews) | 
| **Click-to-Call** | 8.4 (59 reviews) | 9.3 (20 reviews) | 
| **Auto Dialer** | 6.4 (6 reviews) | Not enough data | 

#### Contacts

| Feature | Reply | Salesmate | 
|---|---|---|
| **Personalization** | 8.9 (84 reviews) ✓ Verified | 8.9 (22 reviews) | 
| **Information Locater** | 8.6 (64 reviews) ✓ Verified | 8.8 (21 reviews) | 
| **Record Prospect Data** | 8.4 (72 reviews) ✓ Verified | 9.2 (22 reviews) | 

#### Insights

| Feature | Reply | Salesmate | 
|---|---|---|
| **Notes** | 8.6 (69 reviews) ✓ Verified | 9.3 (22 reviews) | 
| **Daily Summary** | 8.6 (73 reviews) ✓ Verified | 9.4 (21 reviews) | 
| **Automated Voicemails** | 8.0 (54 reviews) ✓ Verified | 9.2 (20 reviews) | 
| **Automated Emails** | 9.1 (87 reviews) ✓ Verified | 9.1 (21 reviews) | 
| **Sorts Prospects** | 8.5 (68 reviews) ✓ Verified | 9.1 (22 reviews) | 
| **Automated Note Taking** | 6.0 (5 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Reply | Salesmate | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Reply | Salesmate | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Reply | Salesmate | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations &amp; Reports - Insurance CRM

| Feature | Reply | Salesmate | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting &amp; Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesmate** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Reply | Salesmate | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Reply (3):** [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs)

**Unique to Salesmate (13):** [CRM Software](https://www.g2.com/categories/crm), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm), [Help Desk Software](https://www.g2.com/categories/help-desk), [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Reply | Salesmate | 
|---|---|---|
| **Small-Business** | 80.7% | 79.6% | 
| **Mid-Market** | 17.2% | 15.5% | 
| **Enterprise** | 2.1% | 4.9% | 

### By Industry

#### Reply

- **Computer Software:** 18.2%
- **Marketing and Advertising:** 16.3%
- **Information Technology and Services:** 11.7%
- **Financial Services:** 5.7%
- **Staffing and Recruiting:** 5.1%
- **Internet:** 3.5%
- **Venture Capital &amp; Private Equity:** 2.8%
- **Management Consulting:** 2.0%
- **Computer &amp; Network Security:** 1.3%
- **Telecommunications:** 1.1%
- **Other:** 32.4%

#### Salesmate

- **Marketing and Advertising:** 15.9%
- **Computer Software:** 11.2%
- **Information Technology and Services:** 9.3%
- **Hospitality:** 8.4%
- **Real Estate:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 2.8%
- **Construction:** 2.8%
- **Events Services:** 2.8%
- **Accounting:** 1.9%
- **Other:** 35.5%

---
## Alternatives

### Alternatives to Reply

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9667 reviews)
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- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25826 reviews)
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- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14701 reviews)

---
## Top Discussions

### Reply

- Title: [How does the AB test algorithm work, does the system send the best emails? Where to see examples of efficient tunnels, for different fields of activity.](https://www.g2.com/discussions/how-does-the-ab-test-algorithm-work-does-the-system-send-the-best-emails-where-to-see-examples-of-efficient-tunnels-for-different-fields-of-activity) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Alekas, thanks for the question! 

With A/B testing you create several options of an email that are equally distributed among the contacts on your list...."
- Title: [When exactly would Linked-in be automated completely i am really excited about that part.](https://www.g2.com/discussions/52207-when-exactly-would-linked-in-be-automated-completely-i-am-really-excited-about-that-part) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Javel, thank you for your interest! LinkedIn automation is expected to appear in Reply this autumn 🙌"
- Title: [What key feature beside the automated emails do you find the most helpful in outreach sequences?](https://www.g2.com/discussions/43603-what-key-feature-beside-the-automated-emails-do-you-find-the-most-helpful-in-outreach-sequences) — 2 comments, 1 upvote
  > **Top comment:** "Depending on your industry and the source of contacts, sms can be very affective, though it should be used with a light touch."
- Title: [Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?](https://www.g2.com/discussions/33801-is-there-any-plans-to-implement-importing-phone-numbers-from-linkedin-into-the-chrome-extensions) — 2 comments, 1 upvote
  > **Top comment:** "Hi Chris, sure, that&#39;s what we are working on right now! Please stay in touch, we will announce that shortly"
- Title: [Have you considered implementing the lead scoring and custom size of A/B test group?](https://www.g2.com/discussions/33247-have-you-considered-implementing-the-lead-scoring-and-custom-size-of-a-b-test-group) — 2 comments
  > **Top comment:** "Hi Vladyslav, great question. 
Though the idea is great, it isn&#39;t included in Reply&#39;s roadmap for this year :( Anyway, I&#39;m passing it on to the product team..."

### Salesmate

- Title: [Who owns Salesmate?](https://www.g2.com/discussions/who-owns-salesmate) — 1 comment
  > **Top comment:** "Salesmate seems to be generic enough and powerful enough to be used by different industries.  It is easily customizable.  "
- Title: [Is Salesmate good?](https://www.g2.com/discussions/is-salesmate-good) — 1 comment
  > **Top comment:** "Absolutely!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/reply-vs-salesmate)

