# Reply, Salesloft vs Agentforce Sales (formerly Salesforce Sales Cloud) Comparison

| | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,542 | 4,287 | 25,784 | 
| **Largest Market Segment** | Small-Business (80.7% of reviews) | Mid-Market (56.4% of reviews) | Mid-Market (46.0% of reviews) | 
| **Entry Level Price** | Free | Contact Us | $25.00 1 User Per Month | 

---
## Top Pros & Cons

### Reply

Pros:
- Ease of Use (99 reviews)
- Automation (71 reviews)

Cons:
- Learning Curve (30 reviews)
- Learning Difficulty (24 reviews)

### Salesloft

Pros:
- Ease of Use (256 reviews)
- Helpful (158 reviews)

Cons:
- Missing Features (95 reviews)
- Call Issues (65 reviews)

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Ease of Use (3658 reviews)
- Features (3167 reviews)

Cons:
- Learning Curve (1831 reviews)
- Limitations (1412 reviews)

---
## Ratings Comparison
| Rating | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (1171 reviews) | 8.9 (3404 reviews) | 8.8 (14180 reviews) | 
  | **Ease of Use** | 8.9 (1199 reviews) | 8.8 (3449 reviews) | 8.2 (18177 reviews) | 
  | **Ease of Setup** | 8.7 (607 reviews) | 8.6 (1040 reviews) | 7.8 (9114 reviews) | 
  | **Ease of Admin** | 8.8 (430 reviews) | 8.5 (785 reviews) | 7.9 (4494 reviews) | 
  | **Quality of Support** | 9.3 (1160 reviews) | 8.6 (3080 reviews) | 8.1 (12380 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (430 reviews) | 8.9 (775 reviews) | 8.4 (4460 reviews) | 
  | **Product Direction (% positive)** | 9.1 (1108 reviews) | 8.8 (3298 reviews) | 8.3 (13802 reviews) | 

---
## Pricing

### Reply

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Discover Reply.io and take it for a spin 

Key Features:
- AI Sequence generator 
- 200 B2B data search credits 
- Jason AI

[Browse all 5 editions](https://www.g2.com/products/reply/pricing)

#### Free Trial

Yes

### Salesloft

#### Entry-Level Pricing

Plan: Advanced

Price: Contact Us

Description: For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.

Key Features:
- Pipeline Generation
- Rep Coaching
- Full Customer Lifecycle Workflows

[Browse all 2 editions](https://www.g2.com/products/salesloft/pricing)

#### Free Trial

No

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11151 |

#### Sales Force Automation

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Contact & Account Management** | Not enough data | Not enough data | 8.8 (9628 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Not enough data | 8.3 (6403 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | Not enough data | 8.7 (9349 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | Not enough data | 8.3 (9556 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | Not enough data | 8.0 (7328 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | Not enough data | 8.2 (7627 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | Not enough data | 8.0 (6768 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | Not enough data | 8.1 (6669 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | Not enough data | 8.3 (7421 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Email Marketing** | Not enough data | Not enough data | 8.0 (6682 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | Not enough data | 8.1 (7002 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | Not enough data | 8.5 (8141 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | Not enough data | 7.9 (5430 reviews) | 

#### Customer Support

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Case Management** | Not enough data | Not enough data | 8.3 (6840 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | Not enough data | 8.1 (6388 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | Not enough data | 8.2 (6794 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | Not enough data | 8.0 (5500 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | Not enough data | 8.2 (5990 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.5 (9046 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | 8.5 (9208 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | Not enough data | 8.2 (7484 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Social Collaboration Features** | Not enough data | Not enough data | 7.9 (5631 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | Not enough data | 7.8 (5248 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | Not enough data | 7.7 (6111 reviews) ✓ Verified | 

#### Platform

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Customization** | Not enough data | Not enough data | 8.5 (3695 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | Not enough data | 8.5 (3698 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (3649 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | Not enough data | 8.4 (2907 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 8.5 (3189 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | Not enough data | 8.1 (3207 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.7 (3686 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | Not enough data | 8.1 (3033 reviews) | 

#### Integration

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | 8.5 (2616 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | Not enough data | 8.5 (3109 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 8.5 (2922 reviews) ✓ Verified | 

#### Generative AI

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.6 (900 reviews) | 

#### Agentic AI - CRM

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (294 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.0 (254 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (274 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.1 (239 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (244 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (265 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (262 reviews) | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Reports

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 

#### Self Service 

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.6/10 | 73 |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Data Availability

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Contact Data Availability** | 8.2 (60 reviews) | Not enough data | Not enough data | 
| **Company Data Availability** | 8.1 (61 reviews) | Not enough data | Not enough data | 
| **Industry Research Availability** | 7.9 (56 reviews) | Not enough data | Not enough data | 
| **Technographic Data Availability** | 7.6 (27 reviews) | Not enough data | Not enough data | 

#### Data Accuracy

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Contact Data Accuracy** | 8.2 (57 reviews) | Not enough data | Not enough data | 
| **Company Data Accuracy** | 8.3 (55 reviews) | Not enough data | Not enough data | 
| **Technographic Data Accuracy** | 8.2 (27 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Internationalization** | 8.9 (61 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 9.1 (64 reviews) | Not enough data | Not enough data | 
| **Performance and Reliability** | 9.2 (65 reviews) | Not enough data | Not enough data | 
| **Reporting/Dashboards** | 9.3 (65 reviews) | Not enough data | Not enough data | 
| **Mobile User Support** | 8.4 (58 reviews) | Not enough data | Not enough data | 
| **APIs** | 8.6 (60 reviews) | Not enough data | Not enough data | 

#### Features

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Builder** | 8.7 (58 reviews) | Not enough data | Not enough data | 
| **Integration to CRM/Marketing Automation** | 8.9 (59 reviews) | Not enough data | Not enough data | 
| **Data Cleaning/Enrichment** | 8.5 (56 reviews) | Not enough data | Not enough data | 
| **Data Segmentation/Filtering** | 8.9 (55 reviews) | Not enough data | Not enough data | 
| **Search** | 8.9 (59 reviews) | Not enough data | Not enough data | 
| **News/People Alerts** | 8.1 (53 reviews) | Not enough data | Not enough data | 
| **Connections** | 8.4 (52 reviews) | Not enough data | Not enough data | 
| **Reporting** | 9.2 (55 reviews) | Not enough data | Not enough data | 
| **Messaging** | 9.4 (56 reviews) | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 46 |

#### Cartography

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Map Design** | Not enough data | Not enough data | 8.7 (36 reviews) | 
| **Vector Mapping ** | Not enough data | Not enough data | 8.4 (32 reviews) | 
| **Data Visualization** | Not enough data | Not enough data | 8.6 (36 reviews) | 
| **Overlaying** | Not enough data | Not enough data | 8.4 (36 reviews) | 

#### Analysis

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Predictive Analysis** | Not enough data | Not enough data | 8.3 (29 reviews) | 
| **Distance Analysis ** | Not enough data | Not enough data | 8.5 (36 reviews) | 
| **Spatial Analysis** | Not enough data | Not enough data | 8.4 (32 reviews) | 
| **Data Stream** | Not enough data | Not enough data | 8.4 (31 reviews) | 

#### Reporting

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 8.7 (30 reviews) | 
| **WYSIWYG Design** | Not enough data | Not enough data | 8.3 (25 reviews) | 
| **API Integrations** | Not enough data | Not enough data | 8.6 (23 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Lead Generation

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.2/10 | 75 |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |

#### Lead Facilitation

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Customer-facing Chatbot** | 8.1 (73 reviews) | Not enough data | 8.6 (273 reviews) | 
| **Lead Qualification** | 8.3 (69 reviews) | Not enough data | 8.8 (298 reviews) | 
| **Lead Follow-up** | 9.4 (69 reviews) | Not enough data | 8.8 (321 reviews) | 
| **Meeting Scheduling ** | 8.5 (66 reviews) | Not enough data | 8.7 (293 reviews) | 

#### Organization

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | 8.4 (67 reviews) | Not enough data | 9.0 (356 reviews) | 
| **Data Entry** | 8.8 (68 reviews) | 10.0 (6 reviews) | 8.8 (349 reviews) | 
| **Integrations / APIs** | 8.7 (68 reviews) | 10.0 (5 reviews) | 8.8 (343 reviews) | 

#### Performance Analysis

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Coaching ** | 8.3 (67 reviews) | Not enough data | 8.4 (287 reviews) | 
| **Peformance Tracking** | 8.8 (71 reviews) | 10.0 (6 reviews) | 8.8 (311 reviews) | 

#### Sales Analysis

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **ROI Forecasting ** | 7.8 (65 reviews) | Not enough data | 8.5 (285 reviews) | 
| **Sales Forecasting ** | 8.0 (65 reviews) | Not enough data | 8.8 (303 reviews) | 

#### Generative AI

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | 8.5 (42 reviews) | Not enough data | 8.5 (125 reviews) | 
| **AI Text Summarization** | 8.0 (41 reviews) | Not enough data | 8.5 (125 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (6 reviews) | Not enough data | 9.2 (32 reviews) | 
| **Multi-step Planning** | 7.5 (6 reviews) | Not enough data | 9.2 (31 reviews) | 
| **Cross-system Integration** | 7.5 (6 reviews) | Not enough data | 9.0 (28 reviews) | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 9.1 (27 reviews) | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 9.3 (28 reviews) | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 9.1 (28 reviews) | 
| **Decision Making** | 7.8 (6 reviews) | Not enough data | 9.3 (30 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 7.7/10 | 658 |
| **Salesloft** | 8.1/10 | 1819 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |

#### Integrated Workflows

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Task Management** | 8.0 (440 reviews) ✓ Verified | 8.7 (1525 reviews) ✓ Verified | 8.7 (522 reviews) | 
| **Email Tracking/Automation** | 9.1 (598 reviews) ✓ Verified | 9.2 (1659 reviews) ✓ Verified | 8.5 (511 reviews) | 
| **Calls and Voice** | 7.4 (305 reviews) ✓ Verified | 8.6 (1488 reviews) ✓ Verified | 8.1 (466 reviews) | 
| **Other Outreach Options ** | 8.3 (393 reviews) ✓ Verified | 8.3 (1330 reviews) ✓ Verified | 8.1 (460 reviews) | 
| **CRM Integration** | 8.0 (414 reviews) ✓ Verified | 8.8 (1601 reviews) ✓ Verified | 8.9 (525 reviews) | 
| **Calendar** | 7.9 (279 reviews) | 8.7 (751 reviews) | 8.4 (468 reviews) | 
| **Shared Records** | 8.0 (275 reviews) | 8.4 (670 reviews) | 8.6 (481 reviews) | 

#### Repeatability and Reportability

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Content Management** | 8.2 (396 reviews) ✓ Verified | 8.7 (1421 reviews) ✓ Verified | 8.4 (482 reviews) | 
| **Workflow Management** | 8.6 (471 reviews) ✓ Verified | 8.8 (1561 reviews) ✓ Verified | 8.7 (501 reviews) | 
| **Workflow Performance** | 8.5 (461 reviews) ✓ Verified | 8.8 (1519 reviews) ✓ Verified | 8.7 (498 reviews) | 
| **Sales Coaching and Insights** | 8.0 (374 reviews) | 8.3 (1275 reviews) ✓ Verified | 8.3 (482 reviews) | 
| **Gamification** | 7.2 (258 reviews) | 7.8 (600 reviews) | 7.8 (415 reviews) | 

#### AI and Automation

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Prioritization** | 8.0 (280 reviews) | 8.2 (685 reviews) | 8.5 (462 reviews) | 
| **Lead Scoring** | 7.8 (276 reviews) | 8.0 (636 reviews) | 8.4 (470 reviews) | 
| **Best Time of Day Scheduling** | 8.4 (303 reviews) | 8.3 (663 reviews) | 8.3 (427 reviews) | 
| **Buyer Intelligence** | 7.5 (259 reviews) | 7.9 (589 reviews) | 8.0 (431 reviews) | 
| **Machine Learning** | 7.9 (272 reviews) | 7.7 (561 reviews) | 7.8 (415 reviews) | 

#### Generative AI

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | 8.1 (154 reviews) | 7.4 (207 reviews) | 7.4 (269 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.9 (43 reviews) | 7.2 (49 reviews) | 8.3 (88 reviews) | 
| **Multi-step Planning** | 6.5 (42 reviews) | 7.3 (49 reviews) | 8.5 (89 reviews) | 
| **Cross-system Integration** | 6.8 (42 reviews) | 7.6 (48 reviews) | 8.6 (87 reviews) | 
| **Adaptive Learning** | 6.7 (41 reviews) | 7.6 (49 reviews) | 8.4 (88 reviews) | 
| **Natural Language Interaction** | 6.7 (42 reviews) | 7.4 (49 reviews) | 8.3 (88 reviews) | 
| **Proactive Assistance** | 6.6 (41 reviews) | 7.3 (49 reviews) | 8.2 (88 reviews) | 
| **Decision Making** | 6.6 (40 reviews) | 7.4 (48 reviews) | 8.5 (88 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | 7.8/10 | 970 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 184 |

#### Call Analytics

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Call Recording** | Not enough data | 9.0 (740 reviews) ✓ Verified | 8.7 (133 reviews) | 
| **Machine Learning** | Not enough data | 8.3 (594 reviews) ✓ Verified | 8.6 (137 reviews) | 
| **Call Analysis** | Not enough data | 8.5 (666 reviews) ✓ Verified | 8.7 (133 reviews) | 
| **Lead Qualification** | Not enough data | 8.3 (632 reviews) | 8.9 (134 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | 8.2 (590 reviews) ✓ Verified | 8.7 (142 reviews) | 
| **Speech-to-Text** | Not enough data | 8.0 (484 reviews) ✓ Verified | 8.7 (126 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (123 reviews) | 8.3 (60 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (13 reviews) | 8.8 (14 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (12 reviews) | 9.2 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (12 reviews) | 9.3 (15 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (12 reviews) | 9.2 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (12 reviews) | 8.8 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (12 reviews) | 8.8 (15 reviews) | 
| **Decision Making** | Not enough data | 7.9 (12 reviews) | 9.1 (15 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.6/10 | 100 |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Lead Intelligence

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Validation** | 8.9 (87 reviews) | Not enough data | Not enough data | 
| **Lead Enrichment** | 8.7 (87 reviews) | Not enough data | Not enough data | 
| **Lead Quality** | 8.5 (87 reviews) | Not enough data | Not enough data | 
| **Lead Analysis** | 8.6 (86 reviews) | Not enough data | Not enough data | 
| **Browser Extension** | 8.3 (86 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Lead Intelligence

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Cross-system Integration** | 8.7 (9 reviews) | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | 7.9/10 | 66 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 82 |

#### Revenue Sourcing and Forecasting

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Revenue History** | Not enough data | 7.6 (56 reviews) | 8.7 (66 reviews) | 
| **Pipeline Management** | Not enough data | 8.1 (59 reviews) | 8.6 (69 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.2 (59 reviews) | 8.9 (69 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.8 (54 reviews) | 8.5 (63 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (57 reviews) | 8.5 (66 reviews) | 
| **Predictive Forecasting** | Not enough data | 7.5 (52 reviews) | 8.4 (58 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 7.5 (53 reviews) | 8.2 (58 reviews) | 

#### CRM Data Enrichment

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Calendar Sync** | Not enough data | 8.5 (55 reviews) | 8.1 (64 reviews) | 
| **Email Activity Capture** | Not enough data | 8.5 (56 reviews) | 8.4 (62 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.2 (49 reviews) | 8.2 (59 reviews) | 
| **Marketing Leads** | Not enough data | 7.8 (48 reviews) | 8.2 (65 reviews) | 
| **Contact Capture** | Not enough data | 7.6 (48 reviews) | 8.5 (56 reviews) | 

#### Account Management

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Nonengaged Accounts** | Not enough data | 7.9 (49 reviews) | 8.3 (63 reviews) | 
| **Account optimization** | Not enough data | 7.8 (49 reviews) | 8.1 (63 reviews) | 
| **Historical Patterns** | Not enough data | 8.0 (47 reviews) | 8.1 (60 reviews) | 
| **Rep Performance** | Not enough data | 8.1 (47 reviews) | 8.2 (59 reviews) | 
| **Account Engagement** | Not enough data | 8.3 (50 reviews) | 8.7 (56 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 7.7 (46 reviews) | 8.4 (56 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (22 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.4 (23 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.4 (21 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (21 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (23 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 40 |

#### Territory Mapping

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Custom Territory Mapping** | Not enough data | Not enough data | 8.8 (32 reviews) | 
| **Strategic Selling** | Not enough data | Not enough data | 8.6 (30 reviews) | 
| **Automatic Rep Assignment** | Not enough data | Not enough data | 8.5 (30 reviews) | 

#### Route Planning

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Priority** | Not enough data | Not enough data | 9.0 (29 reviews) | 
| **Optimized Sales Routes** | Not enough data | Not enough data | 9.0 (31 reviews) | 
| **Map Directions** | Not enough data | Not enough data | 9.2 (32 reviews) | 

#### Sales Performance Management

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Gamification** | Not enough data | Not enough data | 8.3 (27 reviews) | 
| **Performance Dashboards** | Not enough data | Not enough data | 8.4 (30 reviews) | 
| **Sales Rep Tracker** | Not enough data | Not enough data | 9.0 (30 reviews) | 

#### Presentation and Forms

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Video and Interactive Media** | Not enough data | Not enough data | 8.1 (26 reviews) | 
| **Digital Contracts** | Not enough data | Not enough data | 8.3 (29 reviews) | 
| **E-signature** | Not enough data | Not enough data | 8.6 (29 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 180 |

#### Integrations

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 8.1 (157 reviews) | 
| **Email Integration** | Not enough data | Not enough data | 8.5 (159 reviews) | 
| **Zoom Integration** | Not enough data | Not enough data | 8.1 (158 reviews) | 
| **Google Meet Integration** | Not enough data | Not enough data | 8.1 (157 reviews) | 
| **Salesforce Integration** | Not enough data | Not enough data | 8.8 (160 reviews) | 

#### Branding & Customizatio

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 8.1 (152 reviews) | 
| **Personalized Links** | Not enough data | Not enough data | 8.2 (156 reviews) | 
| **Personalized Web Embed** | Not enough data | Not enough data | 8.3 (155 reviews) | 

#### Automatic Rules & Configurations

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 8.4 (156 reviews) | 
| **Automatic Updates** | Not enough data | Not enough data | 8.3 (156 reviews) | 
| **Buffer Times** | Not enough data | Not enough data | 8.0 (158 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (33 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.4 (34 reviews) | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |

#### Sales Performance Features - Sales Planning

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Account Scoring** | Not enough data | Not enough data | 8.5 (173 reviews) | 
| **Revenue Planning** | Not enough data | Not enough data | 8.5 (162 reviews) | 
| **Account Segmentation** | Not enough data | Not enough data | 8.5 (167 reviews) | 
| **Sales Performance** | Not enough data | Not enough data | 8.6 (169 reviews) | 
| **Sales Forecasting** | Not enough data | Not enough data | 8.7 (171 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.8 (166 reviews) | 
| **Scenario Modeling** | Not enough data | Not enough data | 8.2 (162 reviews) | 

#### Territory Management - Sales Planning

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Territory Management** | Not enough data | Not enough data | 8.6 (164 reviews) | 
| **Territory Planning** | Not enough data | Not enough data | 8.5 (170 reviews) | 

#### Quota & Capacity Management - Sales Planning

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Quota Management** | Not enough data | Not enough data | 8.4 (166 reviews) | 
| **Capacity Management** | Not enough data | Not enough data | 8.4 (174 reviews) | 
| **Quota Planning** | Not enough data | Not enough data | 8.4 (166 reviews) | 

#### Agentic AI - Sales Planning

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (56 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (55 reviews) | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Automation

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 

#### Autonomy

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 516 |

#### Agentic AI - Lead Scoring

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (57 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (56 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (57 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.2 (58 reviews) | 

#### Attribution

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | 8.9 (455 reviews) | 
| **Lead Assignment** | Not enough data | Not enough data | 8.9 (461 reviews) | 
| **Pipeline Acceleration** | Not enough data | Not enough data | 8.6 (436 reviews) | 

#### Discovery

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Management** | Not enough data | Not enough data | 8.9 (465 reviews) | 
| **Scoring/Ranking** | Not enough data | Not enough data | 8.6 (455 reviews) | 
| **Lead Context** | Not enough data | Not enough data | 8.6 (432 reviews) | 

#### Management

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | 8.5 (420 reviews) | 
| **Workflow** | Not enough data | Not enough data | 8.7 (441 reviews) | 

#### Platform

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 8.6 (431 reviews) | 
| **Analysis** | Not enough data | Not enough data | 8.6 (432 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | 8.0/10 | 795 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |

#### Agentic AI - Sales Performance Management

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (16 reviews) | 8.5 (69 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (16 reviews) | 8.7 (69 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (16 reviews) | 8.5 (70 reviews) | 

#### Incentives

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Badges** | Not enough data | 8.1 (348 reviews) | 8.2 (433 reviews) | 
| **Triggers** | Not enough data | 8.2 (513 reviews) | 8.4 (496 reviews) | 
| **Commission Calculator** | Not enough data | 7.3 (294 reviews) | 8.0 (430 reviews) | 
| **Leaderboards** | Not enough data | 8.5 (549 reviews) ✓ Verified | 8.6 (508 reviews) | 

#### Personalization

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Profiles** | Not enough data | 8.4 (410 reviews) | 8.6 (478 reviews) | 
| **Custom Reports** | Not enough data | 8.4 (565 reviews) ✓ Verified | 8.8 (556 reviews) | 
| **Dashboards** | Not enough data | 8.8 (691 reviews) ✓ Verified | 8.9 (589 reviews) | 
| **Goal Setting** | Not enough data | 8.5 (410 reviews) ✓ Verified | 8.6 (532 reviews) | 

#### Administrative

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Integration** | Not enough data | 8.8 (661 reviews) ✓ Verified | 8.7 (559 reviews) | 
| **Employee Structure** | Not enough data | 8.4 (566 reviews) ✓ Verified | 8.5 (522 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.6 (559 reviews) | 8.4 (503 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 7.7/10 | 726 |
| **Salesloft** | 7.9/10 | 2271 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |

#### Agentic AI - Email Tracking

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.4 (26 reviews) | 7.0 (38 reviews) | 8.2 (62 reviews) | 
| **Multi-step Planning** | 7.0 (27 reviews) | 7.5 (38 reviews) | 8.4 (60 reviews) | 
| **Cross-system Integration** | 7.0 (26 reviews) | 7.4 (38 reviews) | 8.4 (60 reviews) | 
| **Adaptive Learning** | 6.7 (26 reviews) | 7.1 (38 reviews) | 8.3 (62 reviews) | 
| **Natural Language Interaction** | 6.5 (26 reviews) | 6.7 (37 reviews) | 8.4 (61 reviews) | 
| **Proactive Assistance** | 6.7 (26 reviews) | 6.7 (38 reviews) | 8.3 (60 reviews) | 
| **Decision Making** | 6.4 (26 reviews) | 6.7 (38 reviews) | 8.4 (63 reviews) | 

#### Analytics

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Open Rates** | 8.6 (671 reviews) | 8.7 (2101 reviews) | 8.3 (569 reviews) | 
| **Link Activity** | 8.2 (486 reviews) | 8.6 (2046 reviews) | 8.4 (576 reviews) | 
| **Attachment Activity** | 8.1 (448 reviews) | 8.4 (1831 reviews) | 8.3 (590 reviews) | 

#### Customizations

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Email Platform Integration** | 8.7 (568 reviews) | 8.9 (2050 reviews) | 8.7 (623 reviews) | 
| **Email Scheduling** | 9.0 (661 reviews) | 9.1 (2034 reviews) | 8.5 (592 reviews) | 
| **Notifications** | 8.4 (567 reviews) | 8.8 (2044 reviews) | 8.6 (625 reviews) | 
| **Email Categorization** | 8.5 (542 reviews) | 8.6 (1766 reviews) | 8.4 (570 reviews) | 
| **Templates** | 8.6 (601 reviews) | 9.0 (2056 reviews) | 8.4 (598 reviews) | 

#### Generative AI

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | 7.9 (145 reviews) | 7.4 (252 reviews) | 7.5 (289 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | 7.7/10 | 362 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |

#### Agentic AI - Sales Analytics

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (24 reviews) | 8.3 (78 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 8.6 (79 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (24 reviews) | 8.4 (78 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 8.4 (77 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (24 reviews) | 8.2 (78 reviews) | 

#### Data Sourcing

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | 7.9 (294 reviews) | 8.5 (967 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.1 (301 reviews) | 8.7 (997 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.8 (284 reviews) | 8.4 (899 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.5 (315 reviews) | 8.7 (1028 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (289 reviews) | 8.6 (959 reviews) | 

#### Predictive Analytics

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (308 reviews) | 8.4 (944 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.1 (310 reviews) | 8.6 (959 reviews) | 
| **Risk Analysis** | Not enough data | 7.3 (288 reviews) | 8.1 (852 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (292 reviews) | 8.3 (893 reviews) | 

#### Sales Management

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.2 (303 reviews) | 8.7 (983 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (281 reviews) | 8.1 (854 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.1 (317 reviews) | 8.6 (977 reviews) | 
| **Activity Tracking** | Not enough data | 9.2 (331 reviews) | 8.8 (1046 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Reply** | 8.1/10 | 100 |
| **Salesloft** | 8.3/10 | 1951 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |

#### Agentic AI - Outbound Call Tracking

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (33 reviews) | 8.6 (38 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (32 reviews) | 8.6 (39 reviews) | 

#### Calling

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Record Calls** | 8.0 (58 reviews) ✓ Verified | 9.0 (1592 reviews) ✓ Verified | 8.5 (185 reviews) | 
| **Generate Location** | 8.2 (61 reviews) ✓ Verified | 8.3 (1410 reviews) | 8.4 (176 reviews) | 
| **Call Types** | 7.9 (61 reviews) ✓ Verified | 8.7 (1523 reviews) | 8.7 (185 reviews) | 
| **Click-to-Call** | 8.4 (59 reviews) | 9.0 (1668 reviews) ✓ Verified | 8.7 (183 reviews) | 
| **Auto Dialer** | 6.4 (6 reviews) | 7.7 (37 reviews) | 8.6 (44 reviews) | 

#### Contacts

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Personalization** | 8.9 (84 reviews) ✓ Verified | 8.8 (1682 reviews) ✓ Verified | 8.8 (176 reviews) | 
| **Information Locater** | 8.6 (64 reviews) ✓ Verified | 8.4 (1498 reviews) ✓ Verified | 8.7 (179 reviews) | 
| **Record Prospect Data** | 8.4 (72 reviews) ✓ Verified | 8.7 (1567 reviews) ✓ Verified | 8.7 (181 reviews) | 

#### Insights

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Notes** | 8.6 (69 reviews) ✓ Verified | 8.8 (1678 reviews) | 9.1 (189 reviews) | 
| **Daily Summary** | 8.6 (73 reviews) ✓ Verified | 8.7 (1545 reviews) | 8.9 (182 reviews) | 
| **Automated Voicemails** | 8.0 (54 reviews) ✓ Verified | 8.5 (1274 reviews) | 8.3 (178 reviews) | 
| **Automated Emails** | 9.1 (87 reviews) ✓ Verified | 9.1 (1646 reviews) ✓ Verified | 8.5 (188 reviews) | 
| **Sorts Prospects** | 8.5 (68 reviews) ✓ Verified | 8.4 (1418 reviews) ✓ Verified | 8.4 (182 reviews) | 
| **Automated Note Taking** | 6.0 (5 reviews) | 7.3 (36 reviews) | 8.7 (38 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | 8.4/10 | 774 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |

#### Agentic AI - Sales Coaching

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (7 reviews) | 9.0 (20 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 8.9 (20 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (7 reviews) | 9.1 (20 reviews) | 
| **Decision Making** | Not enough data | 8.1 (7 reviews) | 9.2 (20 reviews) | 

#### Training

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | 8.6 (589 reviews) ✓ Verified | 8.8 (255 reviews) | 
| **Coaching Materials** | Not enough data | 8.5 (584 reviews) ✓ Verified | 8.8 (247 reviews) | 
| **Playbook Creation** | Not enough data | 8.2 (491 reviews) ✓ Verified | 8.5 (207 reviews) | 
| **Video Record** | Not enough data | 8.3 (493 reviews) ✓ Verified | 8.5 (242 reviews) | 

#### Feedback

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Review** | Not enough data | 8.8 (529 reviews) ✓ Verified | 8.8 (236 reviews) | 
| **Scorecard** | Not enough data | 8.6 (461 reviews) ✓ Verified | 8.6 (232 reviews) | 
| **Coaching Card** | Not enough data | 8.5 (428 reviews) ✓ Verified | 8.6 (213 reviews) | 
| **Leaderboard** | Not enough data | 8.7 (528 reviews) ✓ Verified | 8.6 (200 reviews) | 
| **Real-Time Updates** | Not enough data | 8.8 (575 reviews) ✓ Verified | 8.8 (225 reviews) | 
| **Notifications** | Not enough data | 8.8 (572 reviews) ✓ Verified | 8.9 (226 reviews) | 
| **Competition** | Not enough data | 8.5 (480 reviews) ✓ Verified | 8.7 (198 reviews) | 

#### Generative AI

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 8.1 (54 reviews) | 7.6 (70 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | 8.6/10 | 33 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 443 |

#### Agentic AI - Sales Enablement

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (33 reviews) | 

#### Content Management

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Content Import** | Not enough data | 8.5 (14 reviews) | 8.3 (351 reviews) | 
| **Content Creation** | Not enough data | 8.9 (22 reviews) | 8.1 (342 reviews) | 
| **Templates** | Not enough data | 9.1 (30 reviews) | 8.2 (328 reviews) | 
| **Advanced Search** | Not enough data | 8.2 (17 reviews) | 8.5 (318 reviews) | 
| **Content Storage** | Not enough data | 8.8 (13 reviews) | 8.3 (335 reviews) | 

#### Analytics

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Reporting** | Not enough data | 9.0 (26 reviews) | 8.7 (346 reviews) | 
| **Alerts** | Not enough data | 9.1 (13 reviews) | 8.4 (344 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.5 (12 reviews) | 8.5 (226 reviews) | 
| **Content Utilization** | Not enough data | 9.3 (18 reviews) | 8.3 (351 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 8.4 (27 reviews) | 
| **Sales Coaching** | Not enough data | Not enough data | 8.4 (27 reviews) | 
| **Sales Onboarding** | Not enough data | Not enough data | 8.5 (27 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 8.3 (26 reviews) | 
| **AI and Automation** | Not enough data | Not enough data | 8.3 (28 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 8.8 (27 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |

#### Agentic AI - Revenue AI Platforms

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 10.0 (6 reviews) | 
| **Actionable Insights** | Not enough data | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 9.7 (5 reviews) | 
| **Customer Data Capture** | Not enough data | Not enough data | 10.0 (6 reviews) | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Statistical Tool

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Scripting** | Not enough data | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | Not enough data | 
| **Algorithms** | Not enough data | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Analysis** | Not enough data | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Not enough data | Not enough data | 

#### Decision Making

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Modeling** | Not enough data | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Reply** | N/A | N/A |
| **Salesloft** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Reply (3):** [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs)

**Unique to Salesloft (8):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (13):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Reply | Salesloft | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|
| **Small-Business** | 80.7% | 22.9% | 20.6% | 
| **Mid-Market** | 17.2% | 56.4% | 46.0% | 
| **Enterprise** | 2.1% | 20.7% | 33.4% | 

### By Industry

#### Reply

- **Computer Software:** 18.2%
- **Marketing and Advertising:** 16.3%
- **Information Technology and Services:** 11.7%
- **Financial Services:** 5.6%
- **Staffing and Recruiting:** 5.1%
- **Internet:** 3.5%
- **Venture Capital & Private Equity:** 2.8%
- **Management Consulting:** 2.0%
- **Computer & Network Security:** 1.3%
- **Telecommunications:** 1.1%
- **Other:** 32.5%

#### Salesloft

- **Computer Software:** 33.2%
- **Information Technology and Services:** 18.0%
- **Marketing and Advertising:** 5.9%
- **Internet:** 4.1%
- **Financial Services:** 3.9%
- **Telecommunications:** 2.1%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **Hospital & Health Care:** 1.4%
- **E-Learning:** 1.3%
- **Other:** 26.3%

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

---
## Alternatives

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- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6639 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2037 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)

---
## Top Discussions

### Reply

- Title: [How does the AB test algorithm work, does the system send the best emails? Where to see examples of efficient tunnels, for different fields of activity.](https://www.g2.com/discussions/how-does-the-ab-test-algorithm-work-does-the-system-send-the-best-emails-where-to-see-examples-of-efficient-tunnels-for-different-fields-of-activity) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Alekas, thanks for the question! 

With A/B testing you create several options of an email that are equally distributed among the contacts on your list...."
- Title: [When exactly would Linked-in be automated completely i am really excited about that part.](https://www.g2.com/discussions/52207-when-exactly-would-linked-in-be-automated-completely-i-am-really-excited-about-that-part) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Javel, thank you for your interest! LinkedIn automation is expected to appear in Reply this autumn 🙌"
- Title: [What key feature beside the automated emails do you find the most helpful in outreach sequences?](https://www.g2.com/discussions/43603-what-key-feature-beside-the-automated-emails-do-you-find-the-most-helpful-in-outreach-sequences) — 2 comments, 1 upvote
  > **Top comment:** "Depending on your industry and the source of contacts, sms can be very affective, though it should be used with a light touch."
- Title: [Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?](https://www.g2.com/discussions/33801-is-there-any-plans-to-implement-importing-phone-numbers-from-linkedin-into-the-chrome-extensions) — 2 comments, 1 upvote
  > **Top comment:** "Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortly"
- Title: [Have you considered implementing the lead scoring and custom size of A/B test group?](https://www.g2.com/discussions/33247-have-you-considered-implementing-the-lead-scoring-and-custom-size-of-a-b-test-group) — 2 comments
  > **Top comment:** "Hi Vladyslav, great question. 
Though the idea is great, it isn't included in Reply's roadmap for this year :( Anyway, I'm passing it on to the product team..."

### Salesloft

- Title: [can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?](https://www.g2.com/discussions/31434-can-i-compare-metrics-of-team-members-month-on-month-for-example-reply-rate-for-individuals-and-teams-over-the-last-3-months-in-a-graph) — 7 comments, 2 upvotes
  > **Top comment:** "Hi Kat!

There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on..."
- Title: [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) — 6 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [What is SalesLoft used for?](https://www.g2.com/discussions/what-is-salesloft-used-for) — 4 comments
  > **Top comment:** "Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposes"
- Title: [Can salesloft be used as CRM as well? If yes I would like to have more informations? If no, do you have plan to start with CRM option as well? I would like to know more about how do you use AI? How do you integrate with which sales platform salesloft can be integrated?](https://www.g2.com/discussions/33162-can-salesloft-be-used-as-crm-as-well-if-yes-i-would-like-to-have-more-informations-if-no-do-you-have-plan-to-start-with-crm-option-as-well-i-would-like-to-know-more-about-how-do-you-use-ai-how-do-you-integrate-with-which-sales-platform-salesloft-can) — 2 comments
  > **Top comment:** "Hi Rastko, thanks for your question! SalesLoft is able to integrate with CRMs and we do have some customers that use SalesLoft without using any CRM. 

We..."
- Title: [What is the best way to not have to start sending cadences out of SL but through email or SF?](https://www.g2.com/discussions/what-is-the-best-way-to-not-have-to-start-sending-cadences-out-of-sl-but-through-email-or-sf) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hello!

Yes, you are able to execute cadences directly from the Salesforce interface via SalesLoft..."

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/reply-vs-salesloft-vs-agentforce-sales-formerly-salesforce-sales-cloud)