Compare Reply and monday CRM 
At a Glance
Market Segments
Small-Business (80.6% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
Free
$12.00 Per Month
Reply
Star Rating
(1,535)4.6 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansmonday CRM
Star Rating
(1,130)4.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reply excels in customer support, with users highlighting the platform's quick resolution of issues. One user mentioned that their support team was impressive when they signed up for a new feature, showcasing a commitment to user satisfaction.
- Users say monday CRM shines in scalability, allowing teams to grow without disrupting existing workflows. Reviewers appreciate how easily they can add more users and pipelines, making it a solid choice for expanding businesses.
- According to verified reviews, Reply is particularly effective for outbound prospecting, with its automation features enabling deep personalization across multiple channels like email and LinkedIn. This capability helps users engage prospects where they are most active.
- Reviewers mention that monday CRM offers a beginner-friendly experience, making it easy for new users to get started. The intuitive interface and automation features help users manage tasks and reminders efficiently, which is especially beneficial for those new to CRM systems.
- G2 reviewers highlight that while both products have similar star ratings, Reply's higher quality of support stands out, with users feeling that the platform has been a good partner in their business endeavors, often citing the effectiveness of its support team.
- Users report that monday CRM provides valuable insights into campaign performance, helping teams understand which efforts lead to pipeline movement. This feature is crucial for optimizing marketing strategies and improving overall effectiveness.
Pricing
Entry-Level Pricing
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Reply
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
9.0
1,164
8.6
803
Ease of Use
8.9
1,191
8.9
865
Ease of Setup
8.7
599
8.5
654
Ease of Admin
8.8
430
8.9
465
Quality of Support
9.3
1,153
8.5
714
Has the product been a good partner in doing business?
9.2
430
8.9
459
Product Direction (% positive)
9.1
1,101
9.3
780
Features by Category
Sales Force Automation
Not enough data
8.5
549
Not enough data
7.8
472
Not enough data
8.6
558
Not enough data
8.8
581
Not enough data
7.6
444
Not enough data
8.3
495
Not enough data
7.7
448
Not enough data
7.5
450
Not enough data
7.9
477
Marketing Automation
Not enough data
7.5
463
Not enough data
7.7
463
Not enough data
8.6
539
Not enough data
7.5
438
Customer Support
Not enough data
8.2
473
Not enough data
7.8
411
Not enough data
8.2
435
Not enough data
7.0
394
Not enough data
7.8
448
Reporting & Analytics
Not enough data
8.2
516
Not enough data
8.7
566
Not enough data
8.0
466
Mobile & Social
Not enough data
7.8
384
Not enough data
7.3
345
Not enough data
7.7
472
Platform
Not enough data
8.7
524
Not enough data
8.7
515
Not enough data
8.6
516
Not enough data
8.1
437
Not enough data
7.6
387
Not enough data
8.0
471
Not enough data
8.5
504
Not enough data
7.8
434
Integration
Not enough data
8.2
468
Not enough data
7.9
417
Not enough data
8.0
408
Generative AI
Not enough data
7.1
314
Agentic AI - CRM
Not enough data
7.3
62
Not enough data
7.5
62
Not enough data
7.5
59
Not enough data
7.3
61
Not enough data
7.2
61
Not enough data
7.3
61
Not enough data
7.1
61
Data Availability
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Not enough data
Data Accuracy
8.2
57
Not enough data
8.3
55
Not enough data
8.2
27
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.9
61
Not enough data
9.1
64
Not enough data
9.2
65
Not enough data
9.3
65
Not enough data
8.4
58
Not enough data
8.6
60
Not enough data
Features
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.4
52
Not enough data
9.2
55
Not enough data
9.4
56
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
73
Not enough data
8.3
69
Not enough data
9.4
69
Not enough data
8.5
66
Not enough data
Organization
8.4
67
Not enough data
8.8
68
Not enough data
8.7
68
Not enough data
Performance Analysis
8.3
67
Not enough data
8.8
71
Not enough data
Sales Analysis
7.8
65
Not enough data
8.0
65
Not enough data
Generative AI
8.5
42
Not enough data
8.0
41
Not enough data
Agentic AI - AI Sales Assistant
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
Integrated Workflows
8.0
439
|
Verified
Not enough data
9.1
594
|
Verified
Not enough data
7.4
305
|
Verified
Not enough data
8.2
388
|
Verified
Not enough data
8.0
411
|
Verified
Not enough data
7.9
279
Not enough data
8.0
275
Not enough data
Repeatability and Reportability
8.2
396
|
Verified
Not enough data
8.5
466
|
Verified
Not enough data
8.5
459
|
Verified
Not enough data
8.0
374
Not enough data
7.2
258
Not enough data
AI and Automation
8.0
280
Not enough data
7.8
275
Not enough data
8.4
303
Not enough data
7.5
258
Not enough data
7.9
272
Not enough data
Generative AI
8.1
153
Not enough data
Agentic AI - Sales Engagement
6.9
42
Not enough data
6.5
42
Not enough data
6.8
42
Not enough data
6.7
41
Not enough data
6.7
42
Not enough data
6.6
41
Not enough data
6.6
40
Not enough data
Lead Intelligence
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Not enough data
Agentic AI - Lead Intelligence
8.7
9
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
Not enough data
7.3
215
Not enough data
7.7
231
Not enough data
7.5
209
Not enough data
7.8
221
Personalization
Not enough data
8.2
258
Not enough data
8.2
245
Not enough data
8.9
274
Not enough data
8.6
246
Administrative
Not enough data
8.1
253
Not enough data
8.2
246
Not enough data
7.8
199
Agentic AI - Email Tracking
6.4
26
7.4
24
7.0
27
7.6
24
7.0
26
7.6
24
6.7
26
7.0
24
6.5
26
6.9
24
6.7
26
6.9
24
6.4
26
7.3
24
Analytics
8.6
670
8.1
167
8.2
486
7.9
143
8.1
448
Feature Not Available
Customizations
8.7
567
8.1
187
9.0
661
8.2
94
8.4
567
8.5
191
8.5
542
7.9
88
8.6
601
8.2
185
Generative AI
7.9
145
7.4
132
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.0
58
|
Verified
Not enough data
8.2
61
|
Verified
Not enough data
7.9
61
|
Verified
Not enough data
8.4
59
Not enough data
6.4
6
Not enough data
Contacts
8.9
84
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
Insights
8.6
69
|
Verified
Not enough data
8.6
73
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
9.1
86
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
6.0
5
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reply and monday CRM are categorized as Email Tracking
Unique Categories
Reply is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Lead Intelligence, Sales Intelligence, and AI SDRs
monday CRM is categorized as Sales Performance Management and CRM
Reviews
Reviewers' Company Size
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.2%
Marketing and Advertising
16.4%
Information Technology and Services
11.7%
Financial Services
5.6%
Staffing and Recruiting
5.2%
Other
42.9%
Marketing and Advertising
12.5%
Information Technology and Services
7.8%
Construction
4.6%
Computer Software
4.5%
Real Estate
3.7%
Other
66.8%
Discussions
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
2 Comments
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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