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At a Glance
Market Segments
Small-Business (80.9% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
Free
$12.00 Per Month
Reply
Star Rating
(1,515)4.6 out of 5
Market Segments
Small-Business (80.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansmonday CRM
Star Rating
(1,076)4.6 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reply excels in Quality of Support, scoring 9.3, with many reviewers mentioning the responsiveness and helpfulness of the support team, which is crucial for small businesses needing quick resolutions.
- Reviewers mention that monday CRM shines in Decision Making, with a score of 7.2, highlighting its robust analytics features that help users make informed choices based on data insights.
- G2 users note that Reply's Email Scheduling feature is particularly strong, scoring 9.0, with users appreciating the ease of setting up automated email campaigns, which saves time and enhances productivity.
- Users on G2 report that monday CRM offers better Autonomous Task Execution, scoring 7.3, with reviewers highlighting its ability to automate repetitive tasks effectively, which is beneficial for teams looking to streamline workflows.
- Reviewers mention that both products have similar Ease of Use scores (8.9), but users say that Reply's intuitive interface makes it easier for new users to get started quickly without extensive training.
- Users report that while both platforms have strong Email Platform Integration, Reply scores higher at 8.7, with many users praising its seamless connection with various email services, enhancing their overall email marketing efforts.
Pricing
Entry-Level Pricing
Reply
Free
Free
Discover Reply.io and take it for a spin
- AI Sequence generator
- 200 B2B data search credits
- Jason AI
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Reply
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
9.0
1,146
8.6
780
Ease of Use
8.9
1,173
8.9
810
Ease of Setup
8.7
580
8.5
600
Ease of Admin
8.8
423
8.9
460
Quality of Support
9.3
1,135
8.5
692
Has the product been a good partner in doing business?
9.2
423
8.9
454
Product Direction (% positive)
9.1
1,083
9.3
758
Features by Category
Sales Force Automation
Not enough data
8.5
529
Not enough data
7.8
463
Not enough data
8.5
528
Not enough data
8.8
563
Not enough data
7.6
435
Not enough data
8.3
485
Not enough data
7.7
439
Not enough data
7.5
442
Not enough data
7.9
469
Marketing Automation
Not enough data
7.5
452
Not enough data
7.7
449
Not enough data
8.6
518
Not enough data
7.5
426
Customer Support
Not enough data
8.2
464
Not enough data
7.8
402
Not enough data
8.2
427
Not enough data
7.0
386
Not enough data
7.8
440
Reporting & Analytics
Not enough data
8.3
495
Not enough data
8.7
550
Not enough data
7.9
453
Mobile & Social
Not enough data
7.8
373
Not enough data
7.2
337
Not enough data
7.7
461
Platform
Not enough data
8.7
511
Not enough data
8.7
502
Not enough data
8.6
514
Not enough data
8.1
436
Not enough data
7.6
386
Not enough data
8.0
469
Not enough data
8.5
498
Not enough data
7.8
432
Integration
Not enough data
8.2
467
Not enough data
7.9
415
Not enough data
7.9
406
Generative AI
Not enough data
7.1
304
Agentic AI - CRM
Not enough data
7.1
53
Not enough data
7.3
53
Not enough data
7.3
51
Not enough data
7.2
53
Not enough data
7.1
52
Not enough data
7.0
52
Not enough data
7.0
52
Data Availability
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Not enough data
Data Accuracy
8.2
57
Not enough data
8.3
55
Not enough data
8.3
27
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
60
Not enough data
9.1
63
Not enough data
9.2
64
Not enough data
9.3
64
Not enough data
8.4
58
Not enough data
8.6
60
Not enough data
Features
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.5
52
Not enough data
9.2
55
Not enough data
9.4
56
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
73
Not enough data
8.3
69
Not enough data
9.4
69
Not enough data
8.5
66
Not enough data
Organization
8.4
67
Not enough data
8.8
68
Not enough data
8.7
68
Not enough data
Performance Analysis
8.3
67
Not enough data
8.8
71
Not enough data
Sales Analysis
7.8
65
Not enough data
8.0
65
Not enough data
Generative AI
8.5
42
Not enough data
8.0
41
Not enough data
Agentic AI - AI Sales Assistant
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
Integrated Workflows
8.0
437
|
Verified
Not enough data
9.1
585
|
Verified
Not enough data
7.4
305
|
Verified
Not enough data
8.2
386
|
Verified
Not enough data
8.0
409
|
Verified
Not enough data
7.9
279
Not enough data
8.0
274
Not enough data
Repeatability and Reportability
8.2
395
|
Verified
Not enough data
8.5
453
|
Verified
Not enough data
8.5
454
|
Verified
Not enough data
8.0
374
Not enough data
7.2
258
Not enough data
AI and Automation
8.0
280
Not enough data
7.8
275
Not enough data
8.4
303
Not enough data
7.5
258
Not enough data
7.9
272
Not enough data
Generative AI
8.1
153
Not enough data
Agentic AI - Sales Engagement
6.9
42
Not enough data
6.5
42
Not enough data
6.8
42
Not enough data
6.7
41
Not enough data
6.6
41
Not enough data
6.6
40
Not enough data
6.6
40
Not enough data
Lead Intelligence
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Not enough data
Agentic AI - Lead Intelligence
8.7
9
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.0
28
Not enough data
6.8
28
Not enough data
6.7
27
Incentives
Not enough data
7.3
214
Not enough data
7.7
230
Not enough data
7.5
208
Not enough data
7.7
220
Personalization
Not enough data
8.2
257
Not enough data
8.2
244
Not enough data
8.8
273
Not enough data
8.6
245
Administrative
Not enough data
8.1
252
Not enough data
8.2
244
Not enough data
7.7
198
Agentic AI - Email Tracking
6.4
26
7.3
23
7.0
27
7.5
23
7.0
26
7.5
23
6.7
26
6.9
23
6.5
26
6.7
23
6.7
26
6.8
23
6.4
26
7.2
23
Analytics
8.6
670
8.1
166
8.2
485
7.9
142
8.1
449
Feature Not Available
Customizations
8.7
568
8.2
184
9.0
661
8.2
93
8.4
568
8.5
188
8.5
543
7.9
87
8.6
600
8.2
184
Generative AI
7.9
145
7.4
131
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.0
58
|
Verified
Not enough data
8.2
61
|
Verified
Not enough data
7.9
61
|
Verified
Not enough data
8.4
59
Not enough data
6.4
6
Not enough data
Contacts
8.9
84
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
Insights
8.6
69
|
Verified
Not enough data
8.6
73
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
9.1
86
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
6.0
5
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reply and monday CRM are categorized as Email Tracking
Unique Categories
Reply is categorized as Sales Engagement, SAP Store, AI Sales Assistant, Outbound Call Tracking, Lead Intelligence, Sales Intelligence, and AI SDRs
monday CRM is categorized as Sales Performance Management and CRM
Reviews
Reviewers' Company Size
Reply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.2%
Marketing and Advertising
16.2%
Information Technology and Services
11.8%
Financial Services
5.5%
Staffing and Recruiting
5.2%
Other
43.0%
Marketing and Advertising
12.1%
Information Technology and Services
7.6%
Construction
4.8%
Computer Software
4.7%
Real Estate
3.9%
Other
66.9%
Discussions
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
TC
......Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
AD
Extracting emails from LinkedInRead more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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