Link copied to clipboard # RemotePC vs Zoho Assist Comparison - What are their main differences? Share [ Export ](/compare/remotepc/zoho-assist/export.csv) RemotePCZoho Assist[+ Add Product](#) Reviews **RemotePC** [ 4.7/5(695) ](https://www.g2.com/products/remotepc/reviews#reviews) **Zoho Assist** [ 4.7/5(747) ](https://www.g2.com/products/zoho-assist/reviews#reviews) Pricing **RemotePC** Free Trial **Starting at $29.50** Per Year · Consumer **Zoho Assist** Free Trial **$0** 1 Remote Support Technician and 5 Unattended Computers · Free Edition (free plan, free forever) **Pricing Insights** from reviews Time to Implement **RemotePC** \<1 month Based on 157 responses **Zoho Assist** \<1 month Based on 99 responses Return on Investment **RemotePC** 6 months Based on 143 responses **Zoho Assist** 6 months Based on 93 responses Perceived Cost **RemotePC** $$$$$ **Zoho Assist** $$$$$ Average Discount **RemotePC** 38%30% more **Zoho Assist** 8% ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC") ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **RemotePC** [ Ease of Use (96) ](https://www.g2.com/products/remotepc/reviews?filters%5Bsentiment_snippet%5D=1319284&qs=pros-and-cons#reviews)[ Easy Setup (74) ](https://www.g2.com/products/remotepc/reviews?filters%5Bsentiment_snippet%5D=1319166&qs=pros-and-cons#reviews)[ Slow Performance (18) ](https://www.g2.com/products/remotepc/reviews?filters%5Bsentiment_snippet%5D=1319553&qs=pros-and-cons#reviews)[ Remote Access Issues (13) ](https://www.g2.com/products/remotepc/reviews?filters%5Bsentiment_snippet%5D=1318331&qs=pros-and-cons#reviews) **Zoho Assist** [ Ease of Use (138) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1835197&qs=pros-and-cons#reviews)[ Remote Access (96) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1840255&qs=pros-and-cons#reviews)[ Remote Access Issues (30) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1841179&qs=pros-and-cons#reviews)[ Feature Limitations (21) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1837502&qs=pros-and-cons#reviews) Integrations **RemotePC** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_631289741aefb94562cf8cdf404fa7b6/adobe-photoshop-lightroom-classic.png "Product Avatar Image") Adobe Photoshop Lightroom... ](https://www.g2.com/products/adobe-photoshop-lightroom-classic/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53033e7787fcf13b9de0462908055917/powerdirector.png "Product Avatar Image") PowerDirector ](https://www.g2.com/products/powerdirector/reviews)[ View all ](https://www.g2.com/products/remotepc/integrations) **Zoho Assist** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e6b2b13afd514ead5fa39d91ef608cc/bigin-by-zoho-crm.png "Product Avatar Image") Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2cb8851bb37b5b07e91457db66d3632e/freepbx.png "Product Avatar Image") FreePBX ](https://www.g2.com/products/freepbx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/zoho-assist/integrations) Screenshots **RemotePC** No screenshot available **Zoho Assist** ![Zoho Assist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1716999/Artboard-1-_2_.png) Ratings Meets Requirements **RemotePC** 9.4 9.4450 **Zoho Assist** 9.3 9.3617 Ease of Use **RemotePC** 9.5 9.5466 **Zoho Assist** 9.3 9.3633 Ease of Setup **RemotePC** 9.4 9.4340 **Zoho Assist** 9.3 9.3549 Ease of Admin **RemotePC** 9.4 9.4233 **Zoho Assist** 9.3 9.3442 Quality of Support **RemotePC** 9.2 9.2289 **Zoho Assist** 9.0 9.0517 Has the product been a good partner in doing business? **RemotePC** 9.4 9.4209 **Zoho Assist** 9.2 9.2426 Product Direction (% positive) **RemotePC** 8.9 8.9405 **Zoho Assist** 9.4 9.4595 Features Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);) 9.0 78 8.5 316 Administration Screen Sharing 9.3(tied score) 59 9.3(tied score) 252 File Sharing 9.2(won by 0.6) 59 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 202 Session Recording 8.9(won by 0.6) 39 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 174 Unattended Remote Access 9.3 63 9.4(won by 0.1) 244 Multi - Session Handling 8.9(won by 0.3) 41 8.6 182 Multi-Monitor Support 8.9(won by 0.2) 50 8.7 188 Maintenance Remote Reboot 9.2(won by 0.6) 59 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 186 Remote Printing 8.8(won by 0.5) 50 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 165 Communication Text Chat 9.1(won by 0.6) 45 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 183 VoIP 8.4(won by 1.1) 32 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 147 Video Conference Call 8.2(won by 1.1) 29 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 149 Screen Annotations 8.9(won by 1.1) 38 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 149 Security Data Encryption 9.2(won by 0.4) 40 8.8 165 Compliance 8.9(won by 0.2) 38 8.7 153 Device Support Mobile Device Access 9.1(won by 0.8) 45 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 175 Multi-Platform Support 9.2(won by 0.3) 42 8.9 187 Cross-Platform 9.2(won by 0.4) 42 8.8 175 Video Support Not enough data Not enough data Performance Reporting 9.0(won by 0.6) 38 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 168 Additional Functionality Remote Access/Control Not enough data 9.7(won by default) 15 Remote Monitoring & Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Single Sign On Not enough data Not enough data Compliance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data Session Transfer Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Branding Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data API Not enough data Not enough data Support Ticket Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 8.8 356 8.5 271 Administration Active Directory Integration 8.5(won by 0.2) 197 8.3 198 Diagnostics 8.5(won by 0.3) 195 8.2 199 Session Recording 8.5(won by 0.4) 183 8.1 178 Session Transfer 8.6(won by 0.4) 183 8.2 178 Unattended Access 9.2(tied score) 241 9.2(tied score) 231 File Sharing 9.0(won by 0.4) 228 8.6 211 Usage Information 8.9(won by default) 223 Feature Not Available Screen Sharing Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Cross-Platform Access 9.0(won by 0.3) 230 8.7 203 Mobile Device Access 8.5(won by 0.2) 212 8.3 191 Remote Access/Control 9.4(won by 0.2) 299 9.2 222 Applications Management 8.7(won by default) 195 Feature Not Available Communication Management Not enough data Not enough data Multiple Monitor Access Not enough data Not enough data Security Device Enrollment 8.6(won by 0.2) 183 8.4 164 Remote Wipe 8.2(won by default) 164 Feature Not Available Device Management 9.0(won by default) 205 Feature Not Available Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Print Management Not enough data Not enough data User Management Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Branding Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Printing Not enough data Not enough data Server Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Desktop Virtualization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Event Logs Not enough data Not enough data Performance Metrics Not enough data Not enough data Secure Login Not enough data Not enough data Monitoring Not enough data Not enough data Real-Time Data Not enough data Not enough data Uptime Reporting Not enough data Not enough data Live Chat Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration Tools Not enough data Not enough data Authentication Not enough data Not enough data Real-Time Chat Not enough data Not enough data Diagnostics Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Updates Not enough data Not enough data Screen Sharing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data 7.7 54 Presenter Tools Live Preview Not enough data 7.6(won by default) 45 Notifications Blocker Not enough data 6.9(won by default) 43 Remote Control Not enough data 8.5(won by default) 44 Switch Presenter Not enough data 7.8(won by default) 43 Conferencing Options Group Live Chat Not enough data 7.8(won by default) 44 Audio Conferencing Not enough data 7.5(won by default) 46 Video Conferencing Not enough data 7.4(won by default) 46 Video Streaming Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Conferencing Not enough data Not enough data Application Tools Password Protection Not enough data 8.1(won by default) 40 Video Call Recording Not enough data 7.8(won by default) 42 In-Browser Application Not enough data 8.8(won by default) 47 Screen Recording Not enough data Not enough data On-Demand Recording Not enough data Not enough data Agentic AI - Screen Sharing Decision Making Not enough data 6.3(won by default) 22 Additional Functionality Document Storage Not enough data Not enough data Chat/Messaging Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Presentation Streaming Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Screen Capture Not enough data Not enough data Calendar Management Not enough data Not enough data Multi-Participant Screen Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Brainstorming Not enough data Not enough data Role-Based Permissions Not enough data Not enough data API Not enough data Not enough data Calendar Sync Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Reminders Not enough data Not enough data Desktop/Browser Sharing Not enough data Not enough data Email Management Not enough data Not enough data Meeting Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Screen Mirroring Not enough data Not enough data Annotations Not enough data Not enough data Generative AI Not enough data Not enough data Whiteboard Not enough data Not enough data Targeted/Locked Screen Sharing Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data File Management Not enough data Not enough data Mobile Screen Sharing Not enough data Not enough data Video Management Not enough data Not enough data User Management Not enough data Not enough data Real Time Screen Sharing Not enough data Not enough data CRM Not enough data Not enough data Presenter Control Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data SSL Security Not enough data Not enough data Video Support Not enough data Not enough data Scheduling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Availability Indicator Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Data Import/Export Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Co-Browsing[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data 8.8 9 Administration Access Control Not enough data 8.9(won by default) 9 Web Page Navigation Not enough data 8.8(won by default) 8 Real Time Assistance Not enough data 8.8(won by default) 8 Security Data Security Not enough data 8.8(won by default) 8 Data Masking Not enough data 8.5(won by default) 8 Show 3 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Communication Status Updates Not enough data Not enough data Instant Messaging Not enough data Not enough data Activity Feed Not enough data Not enough data Notifications Not enough data Not enough data Comments and Voting Not enough data Not enough data Discussions Not enough data Not enough data User Directory Not enough data Not enough data Online Status of Coworkers Not enough data Not enough data Content Management File Sharing Not enough data Not enough data Document Collaboration Not enough data Not enough data Version Control Not enough data Not enough data Tagging Not enough data Not enough data Knowledge Base Not enough data Not enough data Surveys Not enough data Not enough data Productivity Tools Task Management Not enough data Not enough data Calendar Not enough data Not enough data Search Not enough data Not enough data Mobile Not enough data Not enough data Multi-Language Support Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Project Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Administration Moderation Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Performance and Reliability Not enough data Not enough data Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) Not enough data Not enough data ServiceNow Apps ServiceNow Integration Not enough data Not enough data Value Not enough data Not enough data Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data User Insights Reviewers' Company Size [![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC")](https://www.g2.com/products/remotepc/reviews) RemotePC Small-Business(50 or fewer emp.) 90.7% Mid-Market(51-1000 emp.) 7.3% Enterprise(\> 1000 emp.) 2.0% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Small-Business(50 or fewer emp.) 71.4% Mid-Market(51-1000 emp.) 23.2% Enterprise(\> 1000 emp.) 5.4% Small-Business (50 or fewer emp.) 90.7% 71.4% Mid-Market (51-1000 emp.) 7.3% 23.2% Enterprise (\> 1000 emp.) 2.0% 5.4% Reviewers' Industry [![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC")](https://www.g2.com/products/remotepc/reviews) RemotePC Accounting 8.4% Computer Software 6.3% Information Technology and Services 6.0% Construction 4.2% Computer & Network Security 3.5% Other 71.7% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Information Technology and Services 26.1% Computer & Network Security 7.5% Computer Software 5.6% Retail 2.6% Consulting 2.5% Other 55.7% FAQs ## RemotePC vs Zoho Assist FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Zoho Assist vs RemotePC? Zoho Assist and RemotePC are both highly rated remote support solutions, but Zoho Assist stands out for its proactive customer support and flexible subscription options, while RemotePC is praised for its reliability and simplicity. | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | [RemotePC](https://www.g2.com/products/remotepc/reviews) | | --- | --- | | 4.7/5 (719 reviews) | 4.7/5 (669 reviews) | | Small-Business | Small-Business | | 9.3 | 9.3 | | 9.0 | 9.2 | | Proactive customer support and flexible subscription options | Reliability and simplicity for remote access | ### How do the pricing models of Zoho Assist and RemotePC compare? Zoho Assist and RemotePC are rated at parity for value, with both products receiving strong positive sentiment on pricing and cost-effectiveness. - **Zoho Assist:** In recent reviews, many buyers highlight Zoho Assist as economical and offering strong value, especially compared to TeamViewer and AnyDesk. - **RemotePC:** Reviewers consistently describe RemotePC as affordable and a bargain compared to alternatives, with particular praise for its value in small business and nonprofit settings. - **Switching reasons:** Several reviewers mention switching to Zoho Assist or RemotePC due to more favorable pricing and value compared to legacy solutions. ### What are the best alternatives to Zoho Assist and RemotePC? The top three alternatives to Zoho Assist and RemotePC are TeamViewer, Splashtop Remote Access, and AnyDesk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | Economical, strong value compared to TeamViewer and AnyDesk | Proactive customer support and flexible subscription options | | [RemotePC](https://www.g2.com/products/remotepc/reviews) | 4.7/5 (669 reviews) | Small-Business | Affordable, described as a bargain for SMBs and nonprofits | Reliability and simplicity for remote access | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | Widely adopted, robust remote support capabilities | | [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) | 4.8/5 (518 reviews) | Small-Business | — | High satisfaction with performance and ease of use | | [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | Fast connections and cross-platform compatibility | ### Which Remote Support features should I prioritize when comparing Zoho Assist and RemotePC? Buyers comparing Zoho Assist and RemotePC should prioritize Unattended Access, Ease of Setup, Quality of Support, Multi-Platform Support, and Pricing Value. - **Unattended Access:** Both products are frequently praised for robust unattended access, with Zoho Assist receiving repeated positive mentions for its implementation and flexibility. - **Ease of Setup:** Both products score 9.3 on Ease of Setup, with reviewers describing setup as quick and straightforward. - **Quality of Support:** RemotePC scores 9.2 and Zoho Assist 9.0, with reviewers noting proactive support from Zoho Assist and fast, responsive support from RemotePC. - **Multi-Platform Support:** Reviewers highlight Zoho Assist for multi-platform compatibility and RemotePC for stable connections across devices. - **Pricing Value:** Both products are described as affordable and strong value, with reviewers citing cost as a key reason for adoption. ### What are the pros and cons of Zoho Assist vs RemotePC? Zoho Assist's headline strength is proactive customer support and flexible unattended access, while RemotePC's is reliability and ease of use for remote access. - **Zoho Assist strengths:** Proactive customer support, flexible subscription options, robust unattended access, multi-platform compatibility, and strong value compared to TeamViewer and AnyDesk. - **Zoho Assist trade-offs:** Time delays are mentioned in 7 all-time reviews, occasional interface complexity, and some advanced features have a learning curve. - **RemotePC strengths:** High reliability, simple and intuitive setup, stable connections even on low bandwidth, and strong value for small businesses and nonprofits. - **RemotePC trade-offs:** Some reviewers note minor setup confusion, occasional lag on slow connections, and a desire for more prominent chat features. ### Is Zoho Assist or RemotePC better for small businesses? Both Zoho Assist and RemotePC are well-suited for small businesses, with strong reviewer sentiment and the largest segment being Small-Business for each. - **Zoho Assist:** Small-Business is the largest reviewer segment, with reviewers highlighting its affordability, ease of use, and flexible unattended access as ideal for small business needs. - **RemotePC:** Small-Business is the largest reviewer segment, with reviewers praising its reliability, simple setup, and strong value for small business and nonprofit use cases. ### Which Remote Support platform has better integrations? Zoho Assist is favored for integrations, particularly with Zoho CRM and other Zoho products. - **Zoho Assist:** Integrates with Zoho CRM, with 4 all-time G2 reviews mentioning this integration; reviewers also note integration with Zoho Desk and Bigin. - **RemotePC:** No third-party integrations are cited in recent reviews. ### How do Zoho Assist and RemotePC compare on customer support? RemotePC has a slight edge in Quality of Support, scoring 9.2 versus Zoho Assist's 9.0, which is below the materiality threshold and indicates near-parity. - **Zoho Assist:** Reviewers describe proactive customer support, with outreach after signup and helpful chat support for troubleshooting. - **RemotePC:** Reviewers consistently praise fast, responsive, and knowledgeable technical support, with several noting rapid response times and helpful assistance. ### Which is easier to implement, Zoho Assist or RemotePC? Zoho Assist and RemotePC are rated at parity for Ease of Setup, both scoring 9.3, with reviewers describing both as quick and straightforward to implement. - **Zoho Assist:** Reviewers highlight simple installation, easy deployment, and minimal effort required for setup, even for non-technical users. - **RemotePC:** Reviewers describe setup as intuitive, fast, and easy to install across multiple devices, with minimal technical headaches. ### Which product has better Unattended Access? Both Zoho Assist and RemotePC are highly rated for Unattended Access, with reviewers frequently citing this feature as a core strength. - **Zoho Assist:** Unattended Access is a standout feature in recent reviews, with multiple reviewers praising its flexibility, ease of deployment, and effectiveness for supporting remote endpoints. - **RemotePC:** Reviewers consistently highlight Unattended Access as reliable, fast, and stable, enabling efficient support and remote work across devices. Alternatives **RemotePC Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") [ Splashtop Remote Access ](/products/splashtop-remote-access/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews) **Zoho Assist Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") [ Splashtop Remote Access ](/products/splashtop-remote-access/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews)