Compare RemotePC and Zoho Assist 
At a Glance
Market Segments
Small-Business (90.3% of reviews)
Small-Business (71.3% of reviews)
Entry-Level Pricing
Starting at $29.50 Per Year
$0 1 Remote Support Technician and 5 Unattended Computers
RemotePC
Star Rating
(633)4.7 out of 5
Market Segments
Small-Business (90.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.50 Per Year
Browse all 4 pricing plansZoho Assist
Star Rating
(663)4.6 out of 5
Market Segments
Small-Business (71.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Assist excels in user experience, with many praising its fast and reliable remote connections that work well even on low bandwidth. Users appreciate the clean interface and features like unattended access and file transfer, making it a favorite for those needing efficient remote support.
- Users say that RemotePC offers a competitive price point, which is often highlighted as a major advantage. Reviewers mention that it provides a ton of features for the cost, making it a solid choice for budget-conscious buyers looking for basic remote access capabilities.
- According to verified reviews, Zoho Assist's implementation process is notably easy, with users stating that it doesn't require much technical know-how. This ease of setup is a significant draw for small businesses that may lack extensive IT resources.
- Reviewers mention that while RemotePC is easy to set up, it sometimes lacks the advanced features that users find in Zoho Assist, such as data analytics and the ability to run command prompts on remote devices, which can enhance productivity for more technical users.
- G2 reviewers highlight that Zoho Assist has a strong focus on customer support, with a quality rating that reflects its commitment to helping users. Many users have noted the quick response times and helpfulness of the support team, which can be crucial for businesses relying on remote access.
- Users say that RemotePC shines in its support for Linux systems and the ability to access systems without assistance, making it a good option for users with diverse operating systems. However, some users feel that it could improve in areas like session recording and file sharing compared to Zoho Assist.
Pricing
Entry-Level Pricing
RemotePC
Consumer
Starting at $29.50
Per Year
Secure unlimited remote access for Small and Home offices
- Access to 1
- Always on remote access
- Unlimited concurrent access
Zoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
RemotePC
Free Trial is available
Zoho Assist
Free Trial is available
Ratings
Meets Requirements
9.4
406
9.2
548
Ease of Use
9.5
421
9.3
560
Ease of Setup
9.3
294
9.3
476
Ease of Admin
9.3
210
9.3
414
Quality of Support
9.1
258
8.9
461
Has the product been a good partner in doing business?
9.4
186
9.2
400
Product Direction (% positive)
8.9
368
9.3
543
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.6
45
Not enough data
6.9
43
Not enough data
8.5
44
Not enough data
7.8
43
Conferencing Options
Not enough data
7.8
44
Not enough data
7.5
46
Not enough data
7.4
46
Application Tools
Not enough data
8.1
40
Not enough data
7.8
42
Not enough data
8.7
45
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
53
9.3
219
9.1
54
8.5
198
8.9
37
8.3
174
9.2
56
9.3
209
8.9
38
8.5
179
8.9
46
8.6
184
Maintenance
9.2
54
8.6
184
8.7
46
8.2
164
Communication
9.1
44
8.5
182
8.4
32
7.3
148
8.2
29
7.1
150
8.8
36
7.9
149
Security
9.1
39
8.7
160
8.9
38
8.7
154
Device Support
9.1
43
8.3
167
9.2
40
8.9
176
9.2
41
8.8
170
Performance
9.0
38
8.4
163
Administration
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Administration
8.8
220
Feature Not Available
8.5
196
8.3
193
8.5
194
8.1
193
8.5
182
8.1
175
8.6
182
8.2
175
9.2
234
9.2
221
9.0
223
8.5
205
Platform
9.0
221
8.7
201
8.5
210
8.3
190
8.7
195
Feature Not Available
9.3
271
9.2
216
Security
8.2
165
Feature Not Available
8.9
205
Feature Not Available
8.6
184
8.4
163
Categories
Categories
Shared Categories
RemotePC and Zoho Assist are categorized as Remote Desktop and Remote Support
Unique Categories
RemotePC has no unique categories
Reviews
Reviewers' Company Size
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
8.7%
Information Technology and Services
6.3%
Computer Software
5.4%
Construction
4.5%
Computer & Network Security
3.5%
Other
71.7%
Information Technology and Services
26.5%
Computer & Network Security
7.7%
Computer Software
6.0%
Retail
2.6%
Computer Networking
2.4%
Other
54.8%
Alternatives
Discussions
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
How do I add RemotePC to my computer?
3 Comments
FR
Go to:
https://www.remotepc.com/download
after downloading and installing the appropriate setup, simply log in.Read more
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
ZC
Comment deleted by user.Read more
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