# RemotePC vs Syncro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RemotePC excels in connection responsiveness, with users highlighting the "nearly instant" speed of input, making remote work feel seamless. This is particularly beneficial for those needing to access multiple devices quickly, as noted by users who appreciate the easy installation process.
- **Users say** that Syncro offers a user-friendly interface that allows for rapid remote connections, which is a significant advantage for teams needing to manage multiple assets efficiently. The dashboard's at-a-glance information is praised for enhancing productivity, especially in managed service provider (MSP) environments.
- **Reviewers mention** that RemotePC's ease of setup is a standout feature, with many users finding the installation process straightforward and quick. This is crucial for those who require immediate access to remote systems without extensive configuration.
- **According to verified reviews** , Syncro's support is noted for being responsive and helpful, which is essential for users who rely on timely assistance. This level of support can significantly impact user satisfaction, especially in high-pressure situations.
- **G2 reviewers highlight** that RemotePC provides robust features for file sharing and remote access, with users appreciating the ability to manage multiple computers under one license. This flexibility is particularly valuable for small businesses managing various devices.
- **Users report** that while Syncro simplifies many processes for MSPs, some find it less intuitive than RemotePC for specific tasks, indicating that while it has strong features, there may be a learning curve for new users. The customizable ticketing system is a plus, but some users still prefer the overall ease of use offered by RemotePC.



| | RemotePC | Syncro | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 642 | 501 | 
| **Largest Market Segment** | Small-Business (90.4% of reviews) | Small-Business (89.8% of reviews) | 
| **Entry Level Price** | Starting at $29.50 Per Year | $129.00 Per Month | 

---
## Top Pros & Cons

### RemotePC

Pros:
- Ease of Use (95 reviews)
- Easy Setup (74 reviews)

Cons:
- Slow Performance (18 reviews)
- Remote Access Issues (13 reviews)

### Syncro

Pros:
- Ease of Use (245 reviews)
- Features (159 reviews)

Cons:
- Missing Features (107 reviews)
- Improvement Needed (83 reviews)

---
## Ratings Comparison
| Rating | RemotePC | Syncro | 
|---|---|---|
  | **Meets Requirements** | 9.4 (410 reviews) | 8.8 (348 reviews) | 
  | **Ease of Use** | 9.5 (425 reviews) | 8.8 (356 reviews) | 
  | **Ease of Setup** | 9.3 (299 reviews) | 8.7 (315 reviews) | 
  | **Ease of Admin** | 9.3 (210 reviews) | 8.9 (257 reviews) | 
  | **Quality of Support** | 9.1 (260 reviews) | 8.5 (322 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (186 reviews) | 9.1 (252 reviews) | 
  | **Product Direction (% positive)** | 8.9 (371 reviews) | 9.1 (347 reviews) | 

---
## Pricing

### RemotePC

#### Entry-Level Pricing

Plan: Consumer

Price: Starting at $29.50 Per Year

Description: Secure unlimited remote access for Small and Home offices

Key Features:
- Access to 1
- Always on remote access
- Unlimited concurrent access

[Browse all 4 editions](https://www.g2.com/products/remotepc/pricing)

#### Free Trial

Yes

### Syncro

#### Entry-Level Pricing

Plan: Core

Price: $129.00 Per Month

Description: Pricing per user / month

Key Features:
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine

[Browse all 2 editions](https://www.g2.com/products/syncro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **RemotePC** | N/A | N/A |
| **Syncro** | 7.4/10 | 306 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Device Management** | Not enough data | 8.9 (290 reviews) | 
| **Asset Management** | Not enough data | 8.7 (49 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.0 (33 reviews) | 

#### Monitoring and Management

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 8.9 (284 reviews) | 
| **Asset Tracking** | Not enough data | 8.5 (279 reviews) | 
| **Application Deployment** | Not enough data | 8.3 (274 reviews) | 
| **Patch Management** | Not enough data | 8.2 (282 reviews) | 
| **Asset Tracking** | Not enough data | 8.9 (41 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.8 (45 reviews) | 

#### Service Management

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Remote Access** | Not enough data | 8.7 (279 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.1 (34 reviews) | 
| **Ticketing** | Not enough data | 8.8 (56 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.6 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 5.3 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (28 reviews) | 
| **Adaptive Learning** | Not enough data | 5.4 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.1 (26 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (26 reviews) | 
| **Decision Making** | Not enough data | 5.1 (26 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **RemotePC** | N/A | N/A |
| **Syncro** | 6.5/10 | 175 |

#### Customer Management

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Customer Profiles** | Not enough data | 8.4 (157 reviews) | 
| **Sales** | Not enough data | 7.0 (147 reviews) | 
| **Marketing** | Not enough data | 6.2 (145 reviews) | 
| **Client Portal** | Not enough data | 7.4 (154 reviews) | 

#### Project Management

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Project Planning** | Not enough data | 6.1 (148 reviews) | 
| **Project Tracking** | Not enough data | 6.2 (149 reviews) | 
| **Resource Definition** | Not enough data | 6.5 (145 reviews) | 
| **Resource Management** | Not enough data | 6.6 (144 reviews) | 

#### Accounting

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Revenue Recognition** | Not enough data | 6.9 (145 reviews) | 
| **Invoice Management** | Not enough data | 7.7 (155 reviews) | 
| **Payments** | Not enough data | 7.2 (153 reviews) | 
| **Project Accounting** | Not enough data | 6.3 (139 reviews) | 
| **Budget Tracking** | Not enough data | 6.1 (137 reviews) | 

#### Portfolio Management

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Portfolio Definition** | Not enough data | 6.3 (137 reviews) | 
| **Portfolio Performance** | Not enough data | 6.2 (136 reviews) | 
| **Risk** | Not enough data | 6.3 (138 reviews) | 
| **Portfolio Mix** | Not enough data | 6.1 (134 reviews) | 

#### Analytics

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Forecasting** | Not enough data | 6.2 (133 reviews) | 
| **Reporting** | Not enough data | 7.3 (149 reviews) | 
| **KPIs** | Not enough data | 6.6 (134 reviews) | 

#### Administration

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Standard Integrations** | Not enough data | 7.5 (152 reviews) | 
| **Workflow** | Not enough data | 7.3 (147 reviews) | 
| **Access Management** | Not enough data | 8.0 (147 reviews) | 

#### Platform

| Feature | RemotePC | Syncro | 
|---|---|---|
| **APIs** | Not enough data | 7.7 (143 reviews) | 
| **Internationalization** | Not enough data | 7.0 (132 reviews) | 
| **Performance and Reliability** | Not enough data | 8.9 (149 reviews) | 
| **Mobile** | Not enough data | 6.8 (143 reviews) | 
| **Offline Access** | Not enough data | 5.0 (134 reviews) | 

#### Generative AI

| Feature | RemotePC | Syncro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.2 (52 reviews) | 
| **AI Text Summarization** | Not enough data | 5.1 (50 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | 4.9 (13 reviews) | 
| **Smart task suggestions** | Not enough data | 4.8 (14 reviews) | 
| **Automated workflows** | Not enough data | 5.8 (16 reviews) | 

#### Agentic AI - Professional Services Automation

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.2 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (13 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **RemotePC** | 9.0/10 | 67 |
| **Syncro** | 7.6/10 | 221 |

#### Administration

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Screen Sharing** | 9.2 (53 reviews) | 8.4 (203 reviews) | 
| **File Sharing** | 9.1 (54 reviews) | 8.4 (199 reviews) | 
| **Session Recording** | 8.9 (37 reviews) | 7.2 (181 reviews) | 
| **Unattended Remote Access** | 9.2 (56 reviews) | 9.0 (207 reviews) | 
| **Multi - Session Handling** | 8.9 (38 reviews) | 8.2 (196 reviews) | 
| **Multi-Monitor Support** | 8.9 (46 reviews) | 8.1 (200 reviews) | 

#### Maintenance

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Remote Reboot** | 9.2 (54 reviews) | 8.9 (213 reviews) | 
| **Remote Printing** | 8.7 (46 reviews) | 7.6 (174 reviews) | 

#### Communication 

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Text Chat** | 9.1 (44 reviews) | 8.0 (191 reviews) | 
| **VoIP** | 8.4 (32 reviews) | 5.1 (162 reviews) | 
| **Video Conference Call** | 8.2 (29 reviews) | 5.0 (163 reviews) | 
| **Screen Annotations** | 8.8 (36 reviews) | 6.2 (169 reviews) | 

#### Security

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Data Encryption** | 9.1 (39 reviews) | 7.9 (175 reviews) | 
| **Compliance** | 8.9 (38 reviews) | 8.0 (179 reviews) | 

#### Device Support

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Mobile Device Access** | 9.1 (43 reviews) | 6.6 (179 reviews) | 
| **Multi-Platform Support** | 9.2 (40 reviews) | 7.8 (186 reviews) | 
| **Cross-Platform** | 9.2 (41 reviews) | 7.7 (190 reviews) | 

#### Performance

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Reporting** | 9.0 (38 reviews) | 7.9 (201 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **RemotePC** | N/A | N/A |
| **Syncro** | 5.6/10 | 85 |

#### Generative AI

| Feature | RemotePC | Syncro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 5.6 (85 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **RemotePC** | N/A | N/A |
| **Syncro** | N/A | N/A |

#### System Control

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **RemotePC** | 8.7/10 | 326 |
| **Syncro** | 8.2/10 | 210 |

#### Administration

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Usage Information** | 8.9 (219 reviews) | 8.4 (189 reviews) | 
| **Integrations** | 8.5 (195 reviews) | 8.6 (197 reviews) | 
| **Diagnostics** | 8.5 (193 reviews) | 8.5 (198 reviews) | 
| **Session Recording** | 8.5 (181 reviews) | 7.0 (172 reviews) | 
| **Session Transfer** | 8.6 (181 reviews) | 7.3 (163 reviews) | 
| **Unattended Access** | 9.2 (233 reviews) | 9.2 (196 reviews) | 
| **File Sharing** | 9.0 (224 reviews) | 8.5 (189 reviews) | 

#### Platform

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (221 reviews) | 8.0 (188 reviews) | 
| **Mobile Device Access** | 8.5 (210 reviews) | Feature Not Available | 
| **Applications Management** | 8.7 (194 reviews) | 8.0 (188 reviews) | 
| **Remote Device Control** | 9.3 (273 reviews) | Feature Not Available | 

#### Security

| Feature | RemotePC | Syncro | 
|---|---|---|
| **Remote Wipe** | 8.2 (164 reviews) | Feature Not Available | 
| **Device Management** | 9.0 (204 reviews) | Feature Not Available | 
| **Device Enrollment** | 8.6 (183 reviews) | Feature Not Available | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to Syncro (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


---
## Reviewer Demographics

### By Company Size

| Segment | RemotePC | Syncro | 
|---|---|---|
| **Small-Business** | 90.4% | 89.8% | 
| **Mid-Market** | 7.6% | 9.1% | 
| **Enterprise** | 2.0% | 1.1% | 

### By Industry

#### RemotePC

- **Accounting:** 8.6%
- **Information Technology and Services:** 6.4%
- **Computer Software:** 5.3%
- **Construction:** 4.5%
- **Computer & Network Security:** 3.4%
- **Hospital & Health Care:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Automotive:** 2.4%
- **Financial Services:** 2.2%
- **Retail:** 2.2%
- **Other:** 58.6%

#### Syncro

- **Information Technology and Services:** 53.6%
- **Computer & Network Security:** 25.3%
- **Computer Networking:** 3.4%
- **Consulting:** 1.6%
- **Computer Hardware:** 1.6%
- **Accounting:** 1.0%
- **Computer Software:** 1.0%
- **Telecommunications:** 0.8%
- **Primary/Secondary Education:** 0.8%
- **Construction:** 0.8%
- **Other:** 10.2%

---
## Alternatives

### Alternatives to RemotePC

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3970 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [GoToMyPC](https://www.g2.com/products/gotomypc/reviews) — 4.3/5 stars (234 reviews)
- [Getscreen.me](https://www.g2.com/products/getscreen-me/reviews) — 4.8/5 stars (264 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)

### Alternatives to Syncro

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1154 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3970 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (347 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1043 reviews)

---
## Top Discussions

### RemotePC

- Title: [Can the system support multiple monitors?](https://www.g2.com/discussions/can-the-system-support-multiple-monitors) — 5 comments, 1 upvote
  > **Top comment:** "Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI."
- Title: [What does remote PC do?](https://www.g2.com/discussions/what-does-remote-pc-do) — 4 comments
  > **Top comment:** "It allows a person to log on to any number of remote computers which have been set up to allow such logins.  The price of the services varies based on the..."
- Title: [How do I add RemotePC to my computer?](https://www.g2.com/discussions/how-do-i-add-remotepc-to-my-computer) — 3 comments
  > **Top comment:** "Go to:
https://www.remotepc.com/download
after downloading and installing the appropriate setup, simply log in."
- Title: [Is RemotePC any good?](https://www.g2.com/discussions/is-remotepc-any-good) — 2 comments
  > **Top comment:** "Yes! It works exactly as expected, enabling intuitive control of a remote PC/Mac with excellent security, e.g. requires additional unique password for each..."
- Title: [What is a good remote desktop software?](https://www.g2.com/discussions/what-is-a-good-remote-desktop-software) — 2 comments
  > **Top comment:** "RemotePC!"

### Syncro

- Title: [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) — 3 comments
  > **Top comment:** "It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to.  "
- Title: [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) — 1 comment
  > **Top comment:** "Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the..."
- Title: [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) — 1 comment
  > **Top comment:** "The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/remotepc-vs-syncro)