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At a Glance
Market Segments
Small-Business (90.7% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$29.50 Per Year
No pricing available
RemotePC
Star Rating
(593)4.7 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.50 Per Year
Browse all 4 pricing plansScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise ScreenConnect excels in its "Remote Control" feature, scoring a remarkable 9.8, which reviewers mention provides seamless access to remote devices, making troubleshooting and support efficient.
- Reviewers mention that RemotePC shines in "Mobile Device Access," with a score of 9.5, allowing users to connect to their systems on-the-go, which is particularly beneficial for small businesses needing flexibility.
- G2 users highlight that ConnectWise ScreenConnect's "Session Recording" feature, rated at 9.1, is a valuable tool for training and compliance, while RemotePC matches this with a score of 9.2, indicating both products offer strong capabilities in this area.
- Users on G2 report that RemotePC's "File Sharing" feature, scoring 9.1, is user-friendly and efficient, while ConnectWise ScreenConnect's score of 9.3 suggests it also provides robust file sharing options, but with slightly more favorable user feedback.
- Reviewers say that ConnectWise ScreenConnect's "Unattended Remote Access" feature, rated at 9.2, is particularly praised for its reliability, while RemotePC's equivalent feature scores slightly higher at 9.4, indicating a slight edge in performance for unattended sessions.
- Users report that both products have strong "Ease of Use" ratings, with ConnectWise ScreenConnect at 9.3 and RemotePC at 9.5, but reviewers mention that RemotePC's interface is more intuitive, making it easier for new users to adapt quickly.
Pricing
Entry-Level Pricing
RemotePC
Consumer
$29.50
Per Year
Secure unlimited remote access for personal use
- One User license with access to 1 computers
- Platform independent (PC, Mac, Linux)
- File transfer and remote printing
ScreenConnect
No pricing availableFree Trial
RemotePC
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.4
391
9.3
402
Ease of Use
9.5
402
9.3
405
Ease of Setup
9.3
275
8.9
330
Ease of Admin
9.3
202
8.9
327
Quality of Support
9.1
252
8.8
345
Has the product been a good partner in doing business?
9.4
178
9.1
312
Product Direction (% positive)
8.9
355
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
53
9.6
44
9.1
53
9.2
43
8.9
37
9.0
40
9.2
55
9.3
46
8.8
37
9.1
45
8.9
46
8.9
46
Maintenance
9.2
54
9.3
46
8.7
46
8.8
35
Communication
9.1
44
8.9
43
8.4
32
7.6
29
8.2
29
Feature Not Available
8.8
36
8.2
37
Security
9.1
38
8.8
31
8.9
38
8.8
36
Device Support
9.1
43
8.0
40
9.2
39
8.8
40
9.2
40
8.8
40
Performance
9.0
38
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
8.8
220
8.9
95
8.5
198
8.7
87
8.5
194
8.4
89
8.5
183
8.7
78
8.6
183
8.9
81
9.2
228
9.3
106
9.0
218
Feature Not Available
Platform
8.9
213
9.0
97
8.5
207
7.8
81
8.7
195
7.9
82
9.3
257
9.5
107
Security
8.3
166
Feature Not Available
8.9
206
9.0
89
8.6
185
Feature Not Available
Categories
Categories
Shared Categories
RemotePC and ScreenConnect are categorized as Remote Desktop and Remote Support
Unique Categories
RemotePC has no unique categories
Reviews
Reviewers' Company Size
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
8.8%
Information Technology and Services
6.3%
Computer Software
5.6%
Construction
4.7%
Computer & Network Security
3.6%
Other
71.1%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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