G2 reviewers report that Remote excels in overall user satisfaction, boasting a significantly higher G2 Score compared to UKG Pro. Users appreciate the platform's ease of use and the convenience of having all their HR needs in one place, such as accessing payslips and PTO information.
According to verified reviews, UKG Pro is praised for its intuitive mobile application, which allows users to efficiently manage work hours and PTO. However, some users feel that it struggles to fully meet their specific workflow needs, indicating potential configuration challenges.
Users say that Remote's customer support is a standout feature, with many highlighting the quick response times and helpful assistance. In contrast, while UKG Pro offers solid support, it doesn't receive the same level of acclaim, suggesting room for improvement in this area.
Reviewers mention that Remote's initial setup process is notably straightforward, making it easy for new users to get started. UKG Pro, while functional, has received feedback indicating that its setup can be more complex, which may pose a challenge for some organizations.
G2 reviewers highlight that Remote's comprehensive features, such as updates on paystubs and vacation days, contribute to a seamless user experience. UKG Pro, while offering valuable features like talent onboarding, may not provide the same level of integration and accessibility that users find in Remote.
According to recent user feedback, both platforms have their strengths, but Remote's focus on small businesses and its user-friendly interface make it particularly appealing for those looking for a straightforward HR solution. UKG Pro, with a larger market presence, is favored by mid-market companies but may require more effort to navigate effectively.
Pricing
Entry-Level Pricing
Remote
Remote Payroll
$29.00
Per Month
Your in-house integrated payroll, expense management, and HRIS solution.
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How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
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JE
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