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Compare Remote Utilities and Surfly 
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At a Glance
Market Segments
Small-Business (64.7% of reviews)
Small-Business (43.3% of reviews)
Entry-Level Pricing
Free 1 User
Contact Us 200000 minutes Per Month
Remote Utilities
Star Rating
(17)4.3 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSurfly
Star Rating
(100)4.8 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 200000 minutes Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Remote Utilities excels in "Unattended Remote Access" with a score of 8.6, allowing for seamless connections without user intervention, while Surfly shines in "Screen Sharing" with a remarkable score of 9.6, making it easier for users to share their screens during collaborative sessions.
- Reviewers mention that Surfly's "File Sharing" feature is highly rated at 9.2, providing a smooth experience for transferring documents, whereas Remote Utilities has a lower score of 8.3 in the same category, indicating potential room for improvement in this area.
- G2 users highlight Surfly's superior "Quality of Support" with a score of 9.3, noting quick response times and helpful assistance, while Remote Utilities falls behind with a score of 7.7, suggesting that users may face challenges when seeking support.
- Users on G2 appreciate Surfly's "Ease of Use" rated at 9.5, which simplifies the onboarding process for new users, contrasting with Remote Utilities' score of 8.2, where some users find the interface less intuitive.
- Reviewers say that Surfly's "Real Time Assistance" feature, rated at 9.1, enhances collaborative efforts by allowing instant help, while Remote Utilities' score of 9.3 in "Multi-Session Handling" indicates its strength in managing multiple connections simultaneously, catering to users needing to support several clients at once.
- Users report that Surfly's "In-Browser Application" feature, rated at 9.3, allows for easy access without downloads, which is a significant advantage over Remote Utilities, which has a lower score in this area, making it less convenient for users who prefer browser-based solutions.
Pricing
Entry-Level Pricing
Remote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
Surfly
Surf
Contact Us
200000 minutes Per Month
For instant and simple web collaboration
- Co-browsing
- Video Chat
- Screen sharing
Free Trial
Remote Utilities
Free Trial is available
Surfly
Free Trial is available
Ratings
Meets Requirements
8.8
14
9.3
60
Ease of Use
8.3
14
9.5
59
Ease of Setup
9.4
6
9.1
36
Ease of Admin
Not enough data
9.0
34
Quality of Support
7.9
12
9.3
57
Has the product been a good partner in doing business?
Not enough data
9.4
33
Product Direction (% positive)
9.0
12
9.0
46
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
9.2
26
Not enough data
Feature Not Available
Not enough data
9.4
29
Not enough data
9.2
28
Conferencing Options
Not enough data
9.0
24
Not enough data
9.3
25
Not enough data
9.1
28
Application Tools
Not enough data
9.1
23
Not enough data
9.2
22
Not enough data
9.3
27
Agentic AI - Screen Sharing
Not enough data
Not enough data
Administration
7.8
6
9.6
14
8.6
6
9.2
15
8.0
5
8.2
12
9.0
5
Feature Not Available
Not enough data
9.5
10
Not enough data
9.1
9
Maintenance
Not enough data
Feature Not Available
9.7
5
Feature Not Available
Communication
8.3
6
8.5
10
Not enough data
8.3
9
Feature Not Available
9.6
12
Feature Not Available
9.3
14
Security
Not enough data
9.2
14
9.3
5
8.8
12
Device Support
Feature Not Available
8.7
13
Not enough data
8.8
13
7.7
5
9.0
12
Performance
Feature Not Available
8.5
12
Administration
Not enough data
9.3
15
Not enough data
9.4
16
Not enough data
9.1
16
Security
Not enough data
9.8
14
Not enough data
9.7
13
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
7.8
9
Not enough data
8.5
9
Not enough data
Platform
8.5
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
9
Not enough data
Security
8.0
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Remote Utilities and Surfly are categorized as Remote Support
Reviews
Reviewers' Company Size
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Surfly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.6%
Computer Software
11.8%
Civic & Social Organization
11.8%
Telecommunications
5.9%
Restaurants
5.9%
Other
47.1%
Financial Services
18.9%
Information Technology and Services
13.3%
Insurance
11.1%
Computer Software
7.8%
Telecommunications
3.3%
Other
45.6%
Discussions
What is Remote Utilities host used for?
2 Comments
CS
Remote Utilities Host is primarily used for unattended access as it can run as a service and restart with Windows, allowing IT professionals or other users...Read more
Can I use Remote Utilities for legal requisitions?
1 Comment
CS
Yes, Remote Utilities can be used for legal requisitions, provided it is utilized in compliance with applicable laws and regulations, ensuring proper...Read more
What is remote control Utilities?
1 Comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
What is Surfly used for?
1 Comment
Official Response from Surfly
Surfly is used for a variety of purposes, primarily focused on enhancing online interactions and collaboration. It is a web-based platform that provides...Read more
Surfly has no more discussions with answers
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