# Remote Eye vs TeamViewer Frontline Comparison | | Remote Eye | TeamViewer Frontline | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | | **Total Reviews** | 33 | 62 | | **Largest Market Segment** | Small-Business (36.7% of reviews) | Small-Business (48.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Remote Eye Pros: - Cost Efficiency (1 reviews) - Ease of Use (1 reviews) ### TeamViewer Frontline Pros: - Helpful (7 reviews) - Connectivity (4 reviews) Cons: - Accessibility Issues (2 reviews) - Integration Issues (2 reviews) --- ## Ratings Comparison | Rating | Remote Eye | TeamViewer Frontline | |---|---|---| | **Meets Requirements** | 9.4 (27 reviews) | 8.7 (55 reviews) | | **Ease of Use** | 9.5 (27 reviews) | 8.8 (55 reviews) | | **Ease of Setup** | 9.7 (11 reviews) | 7.8 (12 reviews) | | **Ease of Admin** | Not enough data | 7.8 (12 reviews) | | **Quality of Support** | 9.2 (27 reviews) | 8.9 (52 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 7.9 (12 reviews) | | **Product Direction (% positive)** | 10.0 (27 reviews) | 10.0 (53 reviews) | --- ## Pricing ### Remote Eye #### Entry-Level Pricing No pricing available #### Free Trial Yes ### TeamViewer Frontline #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Industrial AR Platforms | Product | Score | Reviews | |---|---|---| | **Remote Eye** | N/A | N/A | | **TeamViewer Frontline** | N/A | N/A | #### Content | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Guided Processes** | Not enough data | Not enough data | | **Video** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | #### Product Creation | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Deployment** | Not enough data | Feature Not Available | | **Collaborate** | Not enough data | Feature Not Available | | **Tag** | Not enough data | Feature Not Available | #### Data Storage & Management | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **IoT Data** | Not enough data | Not enough data | | **Hardware** | Not enough data | Not enough data | | **Scan** | Not enough data | Not enough data | ### Picking | Product | Score | Reviews | |---|---|---| | **Remote Eye** | N/A | N/A | | **TeamViewer Frontline** | N/A | N/A | #### Planning | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Picking Methods** | Not enough data | Not enough data | | **Documents** | Not enough data | Not enough data | | **Locations** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | #### Execution | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Voice** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Adjustments** | Not enough data | Not enough data | ### Connected Worker Platform | Product | Score | Reviews | |---|---|---| | **Remote Eye** | 9.5/10 | 19 | | **TeamViewer Frontline** | 9.0/10 | 10 | #### Workflow & Automation | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Safety checks & inspections ** | 9.5 (17 reviews) | 9.3 (9 reviews) | | **Customizable Workflows** | 9.4 (18 reviews) | 8.8 (10 reviews) | | **Dynamic SOP Promotion** | Not enough data | Feature Not Available | | **Nonconformance Event Management** | Not enough data | Feature Not Available | | **Safety & Incident Logging / Compliance Reporting** | Not enough data | Not enough data | #### Execution | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Planning** | 9.6 (17 reviews) | Feature Not Available | | **Scheduling** | 9.8 (17 reviews) | 9.0 (8 reviews) | | **Collaboration** | 9.5 (18 reviews) | 9.0 (8 reviews) | #### Analytics & Reporting | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Monitoring** | 9.4 (18 reviews) | 9.4 (9 reviews) | | **KPIs** | 9.6 (17 reviews) | 8.3 (6 reviews) | | **Customizable Analytics / BI Integration** | 9.6 (18 reviews) | 9.0 (7 reviews) | #### Enterprise Management | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Cross & Multi‑Site Governance** | Not enough data | Not enough data | | **Site Reporting and Analytics** | Not enough data | Not enough data | | **Cross‑Site Collaboration & Communication** | Not enough data | Not enough data | | **Multi-Device Scalability** | Not enough data | Not enough data | | **Role-Based Access Control (RBAC)** | Not enough data | Not enough data | #### Knowledge Capture | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Frontline Knowledge Capture & Sharing** | Not enough data | Not enough data | | **Content Versioning & SOP Updates** | Not enough data | Not enough data | | **Embedded Microlearning** | Not enough data | Not enough data | | **Offline Knowledge Access** | Not enough data | Not enough data | #### Generative AI | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **AI Text Generation** | 9.6 (9 reviews) | Not enough data | | **AI Text Summarization** | 9.4 (9 reviews) | Not enough data | | **AI Image-to-Text** | 9.6 (9 reviews) | Feature Not Available | #### Agentic AI | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Actions & Autonomous Execution** | Not enough data | Feature Not Available | | **Real‑Time Translation & Transcription** | Not enough data | Not enough data | | **Predictive & Prescriptive AI** | Not enough data | Feature Not Available | #### Data & Integration | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Open API & Extensibility** | Not enough data | Not enough data | | **ERP / MES / EAM Integration** | Not enough data | Not enough data | ### AR Collaboration Tools | Product | Score | Reviews | |---|---|---| | **Remote Eye** | 9.5/10 | 17 | | **TeamViewer Frontline** | 7.3/10 | 5 | #### Remote Support | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Video chat** | 9.5 (16 reviews) | Not enough data | | **Live text chat** | 9.6 (16 reviews) | 7.3 (5 reviews) | | **Ticket submitting** | 9.6 (16 reviews) | Not enough data | #### Hardware Integration | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Mobile phones** | 9.4 (16 reviews) | Not enough data | | **AR glasses** | 9.4 (16 reviews) | Not enough data | | **Tablets** | 9.4 (16 reviews) | Not enough data | #### Content | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Guided content** | 9.5 (16 reviews) | Not enough data | | **Content management** | 9.8 (16 reviews) | Not enough data | | **AR annotations** | 9.5 (16 reviews) | Not enough data | ### Field Service Management | Product | Score | Reviews | |---|---|---| | **Remote Eye** | 9.4/10 | 16 | | **TeamViewer Frontline** | N/A | N/A | #### Generative AI | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **AI Text Summarization** | 9.6 (8 reviews) | Not enough data | | **AI Image-to-Text** | 9.6 (8 reviews) | Not enough data | #### Before the Job | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Calendar** | 9.4 (14 reviews) | Not enough data | | **Dispatch** | 8.9 (14 reviews) | Not enough data | | **Roles** | 9.1 (15 reviews) | Not enough data | | **Booking** | 9.1 (15 reviews) | Not enough data | #### On the Job | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Location** | 9.4 (14 reviews) | Not enough data | | **Employee Communication** | 9.6 (15 reviews) | Not enough data | | **Behavior Monitoring** | 9.4 (14 reviews) | Not enough data | | **Client Notifications** | 9.2 (15 reviews) | Not enough data | | **Field Sales** | 9.6 (15 reviews) | Not enough data | #### After the Job | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Reports** | 9.4 (14 reviews) | Not enough data | | **Analytics** | 9.4 (14 reviews) | Not enough data | | **Invoicing** | 9.5 (14 reviews) | Not enough data | | **CRM Integrations** | 9.5 (14 reviews) | Not enough data | #### Agentic AI - Field Service Management | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Remote Video Support | Product | Score | Reviews | |---|---|---| | **Remote Eye** | N/A | N/A | | **TeamViewer Frontline** | 8.4/10 | 29 | #### Remote Support - Remote Video Support | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Video Control** | Not enough data | 8.4 (29 reviews) | | **Live Feed** | Not enough data | 8.3 (27 reviews) | | **Video Interaction** | Not enough data | 8.3 (27 reviews) | #### Content - Remote Video Support | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Content Management** | Not enough data | 8.2 (26 reviews) | | **Instruction** | Not enough data | 8.8 (28 reviews) | #### Platform - Remote Video Support | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Omni-channel** | Not enough data | 8.0 (27 reviews) | | **Self-Service** | Not enough data | 8.6 (29 reviews) | | **Usability** | Not enough data | 8.9 (29 reviews) | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Remote Eye** | N/A | N/A | | **TeamViewer Frontline** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Remote Eye | TeamViewer Frontline | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Adaptive Learning** | Not enough data | Feature Not Available | | **Natural Language Interaction** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | --- ## Categories **Shared Categories (2):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform) **Unique to Remote Eye (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Unique to TeamViewer Frontline (6):** [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [SAP Store Software](https://www.g2.com/categories/sap-store), [Picking Software](https://www.g2.com/categories/picking), [Industrial AR Platforms](https://www.g2.com/categories/industrial-ar-platforms), [Augmented Reality (AR) Training Simulator Software](https://www.g2.com/categories/ar-training-simulator), [Augmented Reality (AR) Visualization Software](https://www.g2.com/categories/ar-visualization) --- ## Reviewer Demographics ### By Company Size | Segment | Remote Eye | TeamViewer Frontline | |---|---|---| | **Small-Business** | 36.7% | 48.3% | | **Mid-Market** | 26.7% | 33.3% | | **Enterprise** | 36.7% | 18.3% | ### By Industry #### Remote Eye - **Information Technology and Services:** 16.7% - **Animation:** 6.7% - **Retail:** 6.7% - **Financial Services:** 6.7% - **Hospital & Health Care:** 6.7% - **Apparel & Fashion:** 3.3% - **Broadcast Media:** 3.3% - **Computer Hardware:** 3.3% - **Computer Software:** 3.3% - **Consumer Services:** 3.3% - **Other:** 40.0% #### TeamViewer Frontline - **Information Technology and Services:** 20.0% - **Computer & Network Security:** 6.7% - **Staffing and Recruiting:** 6.7% - **Consumer Services:** 6.7% - **Computer Software:** 5.0% - **Electrical/Electronic Manufacturing:** 5.0% - **Accounting:** 3.3% - **Computer Hardware:** 3.3% - **Consulting:** 3.3% - **Animation:** 1.7% - **Other:** 38.3% --- ## Alternatives ### Alternatives to Remote Eye - [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5147 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4773 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3953 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3504 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1509 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (556 reviews) ### Alternatives to TeamViewer Frontline - [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1509 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (556 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews) - [Epsilon3](https://www.g2.com/products/epsilon3/reviews) — 4.2/5 stars (260 reviews) - [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) — 4.6/5 stars (241 reviews) - [Poka.io](https://www.g2.com/products/poka-io/reviews) — 4.6/5 stars (222 reviews) - [L2L](https://www.g2.com/products/l2l/reviews) — 4.3/5 stars (216 reviews) - [Dozuki](https://www.g2.com/products/dozuki/reviews) — 4.4/5 stars (209 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews) --- ## Top Discussions ### Remote Eye No discussions available for this product. ### TeamViewer Frontline No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/remote-eye-vs-teamviewer-frontline)