Compare Remote Desktop Services and Syncro 
At a Glance
Market Segments
Small-Business (33.8% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Remote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Remote Desktop Services excels in providing a user-friendly interface, making it easy for organizations to set up and maintain consistency across users. Users appreciate its secure environment that facilitates collaboration, which is crucial for team productivity.
- Users say that Syncro stands out as a comprehensive tool for IT management, allowing users to manage onsite and remote work seamlessly. Its ability to handle inventory, invoicing, and remote assistance in one platform is frequently highlighted, making it a valuable asset for IT companies.
- Reviewers mention that while both products have similar star ratings, Syncro's recent user feedback indicates a higher level of satisfaction, particularly in its ticketing portal and built-in remote desktop tool, which many find to be exceptional for managing IT tasks.
- According to verified reviews, Remote Desktop Services is praised for its quick implementation process, with users noting that the onboarding experience is intuitive and straightforward, which can be a significant advantage for businesses looking to get up and running quickly.
- Users highlight that Syncro's pricing is competitive, especially for small businesses, and its all-in-one functionality is seen as a great value. Many users feel that it fulfills all their needs at an amazing price point, which is a strong selling point for budget-conscious organizations.
- G2 reviewers indicate that while Remote Desktop Services has a solid reputation for ease of use and setup, Syncro's recent surge in reviews suggests that it is currently more actively meeting the evolving needs of IT professionals, particularly with its advanced scripting and PowerShell capabilities.
Pricing
Entry-Level Pricing
Remote Desktop Services
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Remote Desktop Services
No trial information availableSyncro
Free Trial is available
Ratings
Meets Requirements
9.1
134
8.8
344
Ease of Use
9.1
134
8.8
352
Ease of Setup
8.9
40
8.7
311
Ease of Admin
8.9
39
8.9
258
Quality of Support
8.5
97
8.5
318
Has the product been a good partner in doing business?
9.1
34
9.1
253
Product Direction (% positive)
8.2
132
9.0
343
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
53
8.4
189
8.5
49
8.6
198
8.5
50
8.5
199
8.4
42
7.0
173
8.4
44
7.3
164
8.0
47
9.2
197
8.9
54
8.5
190
Platform
9.1
50
8.0
189
8.0
35
Feature Not Available
8.7
51
8.1
189
9.0
56
Feature Not Available
Security
8.1
42
Feature Not Available
8.5
48
Feature Not Available
8.0
42
Feature Not Available
Categories
Categories
Shared Categories
Remote Desktop Services and Syncro are categorized as Remote Desktop
Unique Categories
Remote Desktop Services has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Information Technology and Services
54.2%
Computer & Network Security
24.7%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.5%
Discussions
Remote Desktop Services has no discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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