Compare Remote Desktop Services and Splashtop Remote Access 
At a Glance
Market Segments
Small-Business (33.8% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
No pricing available
$8.25 1 User Per Month
Remote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSplashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Access excels in user satisfaction, boasting a higher overall score compared to Remote Desktop Services. Users appreciate its reliability and the ability to manage multiple screens seamlessly, making it feel like they are working in the office.
- According to verified reviews, Splashtop Remote Access has a significantly larger number of recent reviews, indicating a more active user base and up-to-date feedback. This suggests that potential buyers can trust the insights shared by current users.
- Users say that Remote Desktop Services offers a user-friendly interface, which is beneficial for organizations looking for a straightforward setup. However, some users have noted that it may not fully meet their specific workflow needs, leading to configuration challenges.
- Reviewers mention that Splashtop Remote Access is particularly praised for its ease of use, with many highlighting how simple it is to connect to computers with multiple monitors. This feature enhances productivity for users who frequently switch between locations.
- G2 reviewers highlight that while Remote Desktop Services provides a secure means of maintaining consistency across users, it falls short in terms of overall support quality compared to Splashtop Remote Access, which has received higher ratings for its customer service and support responsiveness.
- According to recent user feedback, Splashtop Remote Access not only meets but exceeds expectations in terms of cross-platform access and unattended access, making it a preferred choice for users who require flexibility and ease of access from various devices.
Pricing
Entry-Level Pricing
Remote Desktop Services
No pricing availableSplashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
Remote Desktop Services
No trial information availableSplashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.1
134
9.6
409
Ease of Use
9.1
134
9.7
413
Ease of Setup
8.9
40
9.3
296
Ease of Admin
8.9
39
9.5
246
Quality of Support
8.5
97
9.3
273
Has the product been a good partner in doing business?
9.1
34
9.6
229
Product Direction (% positive)
8.2
132
9.1
391
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
25
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
Not enough data
9.1
73
Not enough data
8.9
74
Not enough data
8.0
67
Not enough data
9.3
72
Not enough data
8.4
68
Not enough data
8.9
74
Maintenance
Not enough data
8.4
71
Not enough data
8.4
65
Communication
Not enough data
8.5
68
Not enough data
6.2
64
Not enough data
6.1
64
Not enough data
6.8
65
Security
Not enough data
8.3
66
Not enough data
8.2
65
Device Support
Not enough data
8.2
70
Not enough data
8.4
73
Not enough data
8.4
71
Performance
Not enough data
8.3
67
Administration
8.8
53
9.0
217
8.5
49
8.9
157
8.5
50
Feature Not Available
8.4
42
8.3
146
8.4
44
8.5
151
8.0
47
9.3
229
8.9
54
9.2
227
Platform
9.1
50
9.3
217
8.0
35
8.7
205
8.7
51
Feature Not Available
9.0
56
9.5
257
Security
8.1
42
7.9
125
8.5
48
8.9
190
8.0
42
8.9
176
Categories
Categories
Shared Categories
Remote Desktop Services and Splashtop Remote Access are categorized as Remote Desktop
Unique Categories
Remote Desktop Services has no unique categories
Splashtop Remote Access is categorized as Screen Sharing and Remote Support
Reviews
Reviewers' Company Size
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
Discussions
Remote Desktop Services has no discussions with answers
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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