# Remote Desktop Services, ScreenConnect vs Zoho Assist Comparison

| | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 140 | 501 | 694 | 
| **Largest Market Segment** | Small-Business (33.8% of reviews) | Small-Business (65.9% of reviews) | Small-Business (71.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | $0 1 Remote Support Technician and 5 Unattended Computers | 

---
## Top Pros & Cons

### Remote Desktop Services

Pros:
- Easy Setup (1 reviews)
- User-Friendly (1 reviews)


### ScreenConnect

Pros:
- Reliability (5 reviews)
- Remote Work (5 reviews)

Cons:
- Expensive (4 reviews)
- Remote Access Issues (4 reviews)

### Zoho Assist

Pros:
- Ease of Use (138 reviews)
- Remote Access (96 reviews)

Cons:
- Remote Access Issues (30 reviews)
- Feature Limitations (21 reviews)

---
## Ratings Comparison
| Rating | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (134 reviews) | 9.3 (412 reviews) | 9.2 (574 reviews) | 
  | **Ease of Use** | 9.1 (134 reviews) | 9.3 (415 reviews) | 9.3 (587 reviews) | 
  | **Ease of Setup** | 8.9 (40 reviews) | 8.9 (340 reviews) | 9.3 (504 reviews) | 
  | **Ease of Admin** | 8.9 (39 reviews) | 8.9 (336 reviews) | 9.3 (414 reviews) | 
  | **Quality of Support** | 8.5 (97 reviews) | 8.8 (354 reviews) | 9.0 (481 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (34 reviews) | 9.1 (320 reviews) | 9.2 (399 reviews) | 
  | **Product Direction (% positive)** | 8.2 (132 reviews) | 8.6 (406 reviews) | 9.4 (560 reviews) | 

---
## Pricing

### Remote Desktop Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ScreenConnect

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Zoho Assist

#### Entry-Level Pricing

Plan: Free Edition (free plan, free forever)

Price: $0 1 Remote Support Technician and 5 Unattended Computers

Description: 1 Simultaneous Session

Key Features:
- Instant Chat
- Desktop App
- UAC Compatible

[Browse all 6 editions](https://www.g2.com/products/zoho-assist/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### Communication

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | N/A | N/A |
| **ScreenConnect** | 8.3/10 | 20 |
| **Zoho Assist** | 7.7/10 | 54 |

#### Presenter Tools

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Live Preview** | Not enough data | 8.6 (14 reviews) | 7.6 (45 reviews) | 
| **Notifications Blocker** | Not enough data | Feature Not Available | 6.9 (43 reviews) | 
| **Remote Control** | Not enough data | 9.7 (18 reviews) | 8.5 (44 reviews) | 
| **Switch Presenter** | Not enough data | 8.9 (15 reviews) | 7.8 (43 reviews) | 

#### Conferencing Options

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | 7.7 (13 reviews) | 7.8 (44 reviews) | 
| **Audio Conferencing** | Not enough data | 6.5 (12 reviews) | 7.5 (46 reviews) | 
| **Video Conferencing** | Not enough data | Feature Not Available | 7.4 (46 reviews) | 

#### Application Tools

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Password Protection** | Not enough data | 7.9 (12 reviews) | 8.1 (40 reviews) | 
| **Recording** | Not enough data | 8.7 (15 reviews) | 7.8 (42 reviews) | 
| **In-Browser Application** | Not enough data | Feature Not Available | 8.8 (47 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 6.3 (22 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### Collaboration Tools

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | Not enough data | 

#### Software Type

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Browser Application** | Not enough data | Not enough data | Not enough data | 
| **Desktop Application** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### ServiceNow Apps

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | N/A | N/A |
| **ScreenConnect** | 8.8/10 | 67 |
| **Zoho Assist** | 8.5/10 | 269 |

#### Administration

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.7 (52 reviews) | 9.3 (230 reviews) | 
| **File Sharing** | Not enough data | 9.3 (43 reviews) | 8.6 (199 reviews) | 
| **Session Recording** | Not enough data | 9.1 (39 reviews) | 8.3 (172 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.3 (50 reviews) | 9.4 (227 reviews) | 
| **Multi - Session Handling** | Not enough data | 9.2 (44 reviews) | 8.5 (179 reviews) | 
| **Multi-Monitor Support** | Not enough data | 9.0 (46 reviews) | 8.6 (184 reviews) | 

#### Maintenance

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 9.4 (46 reviews) | 8.6 (185 reviews) | 
| **Remote Printing** | Not enough data | 8.7 (34 reviews) | 8.2 (163 reviews) | 

#### Communication 

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Text Chat** | Not enough data | 8.9 (43 reviews) | 8.5 (181 reviews) | 
| **VoIP** | Not enough data | 7.6 (28 reviews) | 7.3 (146 reviews) | 
| **Video Conference Call** | Not enough data | Feature Not Available | 7.1 (148 reviews) | 
| **Screen Annotations** | Not enough data | 8.1 (36 reviews) | 7.9 (147 reviews) | 

#### Security

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 8.8 (31 reviews) | 8.7 (161 reviews) | 
| **Compliance** | Not enough data | 8.9 (35 reviews) | 8.8 (152 reviews) | 

#### Device Support

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 8.0 (39 reviews) | 8.3 (169 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.8 (40 reviews) | 8.9 (178 reviews) | 
| **Cross-Platform** | Not enough data | 8.8 (40 reviews) | 8.8 (171 reviews) | 

#### Performance

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.3 (38 reviews) | 8.4 (163 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |
| **Zoho Assist** | 8.8/10 | 9 |

#### Administration

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Web Page Navigation** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Real Time Assistance** | Not enough data | Not enough data | 8.8 (8 reviews) | 

#### Security

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Data Security** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Data Masking** | Not enough data | Not enough data | 8.5 (8 reviews) | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | N/A | N/A |
| **ScreenConnect** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Video Control** | Not enough data | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Remote Desktop Services** | 8.5/10 | 62 |
| **ScreenConnect** | 8.7/10 | 129 |
| **Zoho Assist** | 8.5/10 | 264 |

#### Administration

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Usage Information** | 8.8 (53 reviews) | 8.9 (95 reviews) | Feature Not Available | 
| **Integrations** | 8.5 (49 reviews) | 8.7 (87 reviews) | 8.3 (195 reviews) | 
| **Diagnostics** | 8.5 (50 reviews) | 8.4 (89 reviews) | 8.2 (196 reviews) | 
| **Session Recording** | 8.4 (42 reviews) | 8.7 (78 reviews) | 8.1 (176 reviews) | 
| **Session Transfer** | 8.4 (44 reviews) | 8.9 (81 reviews) | 8.2 (175 reviews) | 
| **Unattended Access** | 8.0 (47 reviews) | 9.3 (108 reviews) | 9.2 (225 reviews) | 
| **File Sharing** | 8.9 (54 reviews) | Feature Not Available | 8.6 (208 reviews) | 

#### Platform

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Cross-Platform Access** | 9.1 (50 reviews) | 9.0 (97 reviews) | 8.7 (202 reviews) | 
| **Mobile Device Access** | 8.0 (35 reviews) | 7.8 (81 reviews) | 8.3 (190 reviews) | 
| **Applications Management** | 8.7 (51 reviews) | 7.9 (82 reviews) | Feature Not Available | 
| **Remote Device Control** | 9.0 (56 reviews) | 9.5 (109 reviews) | 9.2 (217 reviews) | 

#### Security

| Feature | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Remote Wipe** | 8.1 (42 reviews) | Feature Not Available | Feature Not Available | 
| **Device Management** | 8.5 (48 reviews) | 9.0 (89 reviews) | Feature Not Available | 
| **Device Enrollment** | 8.0 (42 reviews) | Feature Not Available | 8.4 (163 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)


**Unique to ScreenConnect (4):** [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Support Software](https://www.g2.com/categories/remote-support), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)

**Unique to Zoho Assist (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Remote Desktop Services | ScreenConnect | Zoho Assist | 
|---|---|---|---|
| **Small-Business** | 33.8% | 65.9% | 71.6% | 
| **Mid-Market** | 33.1% | 31.2% | 23.2% | 
| **Enterprise** | 33.1% | 2.9% | 5.2% | 

### By Industry

#### Remote Desktop Services

- **Information Technology and Services:** 15.8%
- **Computer Software:** 10.8%
- **Computer Networking:** 7.9%
- **Computer &amp; Network Security:** 6.5%
- **Non-Profit Organization Management:** 5.0%
- **Real Estate:** 4.3%
- **Financial Services:** 2.9%
- **Construction:** 2.9%
- **Higher Education:** 2.9%
- **Hospital &amp; Health Care:** 2.9%
- **Other:** 38.1%

#### ScreenConnect

- **Information Technology and Services:** 42.9%
- **Computer &amp; Network Security:** 6.3%
- **Computer Software:** 5.9%
- **Computer Networking:** 3.8%
- **Hospital &amp; Health Care:** 3.4%
- **Construction:** 2.7%
- **Telecommunications:** 2.5%
- **Retail:** 2.3%
- **Education Management:** 1.7%
- **Accounting:** 1.5%
- **Other:** 26.8%

#### Zoho Assist

- **Information Technology and Services:** 26.4%
- **Computer &amp; Network Security:** 7.3%
- **Computer Software:** 5.9%
- **Computer Networking:** 2.6%
- **Retail:** 2.5%
- **Non-Profit Organization Management:** 2.3%
- **Education Management:** 2.2%
- **Consulting:** 2.0%
- **Automotive:** 2.0%
- **Computer Hardware:** 2.0%
- **Other:** 44.8%

---
## Alternatives

### Alternatives to Remote Desktop Services

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews)
- [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)

### Alternatives to ScreenConnect

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)

### Alternatives to Zoho Assist

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

---
## Top Discussions

### Remote Desktop Services

No discussions available for this product.

### ScreenConnect

- Title: [What does ConnectWise control do?](https://www.g2.com/discussions/what-does-connectwise-control-do) — 1 comment
  > **Top comment:** "It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work  "
- Title: [Jacquard](https://www.g2.com/discussions/27271-jacquard) — 1 comment, 1 upvote
  > **Top comment:** "Jacquard"
- Title: [I would like to switch my current ScreenConnect installation to ConnectWise&#39;s Automate. Can I?](https://www.g2.com/discussions/i-would-like-to-switch-my-current-screenconnect-installation-to-connectwise-s-automate-can-i) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can, you need to speak with your account executive."

### Zoho Assist

- Title: [The lag time to connect is REALLY slow. Anything I can do to improve that?](https://www.g2.com/discussions/the-lag-time-to-connect-is-really-slow-anything-i-can-do-to-improve-that) — 7 comments, 1 upvote
  > **Top comment:** "Cindy, what you call &quot;lag time&quot; to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I..."
- Title: [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) — 1 comment
  > **Top comment:** "Remote Support Software"
- Title: [Is there an app that runs where I ca connect with my account without  using browser.](https://www.g2.com/discussions/25147-is-there-an-app-that-runs-where-i-ca-connect-with-my-account-without-using-browser) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Will connection times be improved.](https://www.g2.com/discussions/12824-will-connection-times-be-improved) — 1 comment, 1 upvote
  > **Top comment:** "Paul this could also be caused by the actual desktop/server that has the agent installed.  Generally, Zoho Assist agent depends on DNS to reach Zoho Assist..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/remote-desktop-services-vs-screenconnect-vs-zoho-assist)

