Compare Remote Desktop Services and Remote Utilities 
At a Glance
Market Segments
Small-Business (33.8% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Remote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesRemote Utilities
Star Rating
(18)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansRemote Desktop Services vs Remote Utilities
- Reviewers felt that Remote Desktop Services meets the needs of their business better than Remote Utilities.
- When comparing quality of ongoing product support, reviewers felt that Remote Desktop Services is the preferred option.
- When assessing product direction, Remote Desktop Services and Remote Utilities received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Remote Desktop Services
No pricing availableRemote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
Free Trial
Remote Desktop Services
No trial information availableRemote Utilities
Free Trial is available
Ratings
Meets Requirements
9.1
134
8.6
15
Ease of Use
9.1
134
8.1
15
Ease of Setup
8.9
40
8.8
7
Ease of Admin
8.9
39
Not enough data
Quality of Support
8.5
97
7.7
13
Has the product been a good partner in doing business?
9.1
34
Not enough data
Product Direction (% positive)
8.2
132
8.2
13
Features by Category
Administration
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
9.7
5
Communication
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
Not enough data
Not enough data
9.3
5
Device Support
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.1
6
Performance
Not enough data
Feature Not Available
Administration
8.8
53
7.8
9
8.5
49
Feature Not Available
8.5
50
Feature Not Available
8.4
42
8.3
8
8.4
44
Feature Not Available
8.0
47
7.8
9
8.9
54
8.5
9
Platform
9.1
50
8.5
8
8.0
35
Feature Not Available
8.7
51
Feature Not Available
9.0
56
7.8
9
Security
8.1
42
8.0
9
8.5
48
Feature Not Available
8.0
42
Feature Not Available
Categories
Categories
Shared Categories
Remote Desktop Services and Remote Utilities are categorized as Remote Desktop
Unique Categories
Remote Desktop Services has no unique categories
Remote Utilities is categorized as Remote Support
Reviews
Reviewers' Company Size
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Information Technology and Services
16.7%
Computer Software
11.1%
Civic & Social Organization
11.1%
Telecommunications
5.6%
Restaurants
5.6%
Other
50.0%
Discussions
Remote Desktop Services has no discussions with answers
What is Remote Utilities host used for?
2 Comments
CS
Remote Utilities Host is primarily used for unattended access as it can run as a service and restart with Windows, allowing IT professionals or other users...Read more
Can I use Remote Utilities for legal requisitions?
1 Comment
CS
Yes, Remote Utilities can be used for legal requisitions, provided it is utilized in compliance with applicable laws and regulations, ensuring proper...Read more
What is remote control Utilities?
1 Comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
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