Compare ReliaQuest GreyMatter and eSentire 
Featured Products
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Mid-Market (61.2% of reviews)
Entry-Level Pricing
No pricing available
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ReliaQuest GreyMatter
Star Rating
(12)4.6 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReliaQuest GreyMattereSentire
Star Rating
(285)4.6 out of 5
Market Segments
Mid-Market (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that eSentire excels in providing a user-friendly experience, with many praising its new dashboard that features filtering and ticketing modules, making it easier to focus on specific issues. In contrast, users of ReliaQuest GreyMatter appreciate its ability to offer a comprehensive view of security alerts across multiple tools, but some find the interface less intuitive.
- Users say that eSentire's proactive alert management significantly enhances their operational readiness, with one reviewer highlighting the effectiveness of its automated alert escalation. Meanwhile, ReliaQuest GreyMatter is noted for its seamless integration with SIEM and EDR tools, which saves time during investigations, but it may not provide the same level of proactive alerting.
- Reviewers mention that eSentire's support quality is a standout feature, with high ratings for responsiveness and helpfulness. Users have described the Security Operations Center (SOC) as essential for continuous monitoring, especially after hours. On the other hand, while ReliaQuest GreyMatter offers solid support, some users feel it doesn't match the level of service provided by eSentire.
- According to verified reviews, eSentire is recognized for its quick implementation process, which users find intuitive and straightforward. In contrast, while ReliaQuest GreyMatter is praised for its powerful capabilities, some users have reported challenges during the setup phase, indicating a steeper learning curve.
- G2 reviewers highlight that eSentire's proactive threat hunting capabilities are highly effective, with users noting the rapid response times to potential threats. ReliaQuest GreyMatter, while also effective in threat management, is sometimes seen as less responsive in comparison, with users mentioning that it can take longer to address certain alerts.
- Users report that eSentire's customizable reporting features are beneficial for tailoring insights to specific organizational needs, enhancing overall usability. Conversely, while ReliaQuest GreyMatter offers reporting capabilities, some users feel that it lacks the same level of customization, which can limit its effectiveness in meeting unique reporting requirements.
Pricing
Entry-Level Pricing
ReliaQuest GreyMatter
No pricing availableeSentire
Atlas Essentials
Contact Us
Entry level for foundational MDR coverage. Experience Next Level MDR with full SOC and threat hunting expertise, meet compliance mandates and engage with our experts for an annual business review.
- Threat Intelligence Feed or Network Service with Sensor(s)
- eSentire Atlas Endpoint Agent
- Up to 500 Endpoints
Free Trial
ReliaQuest GreyMatter
No trial information availableeSentire
No trial information availableRatings
Meets Requirements
9.2
8
9.2
202
Ease of Use
8.3
8
8.8
201
Ease of Setup
8.1
7
8.6
168
Ease of Admin
Not enough data
8.8
150
Quality of Support
9.0
8
9.2
201
Has the product been a good partner in doing business?
Not enough data
9.4
180
Product Direction (% positive)
10.0
8
9.5
197
Features by Category
Simulation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extended Detection and Response (XDR) PlatformsHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Detection & Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Extended Detection and Response (XDR) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Extended Detection and Response (XDR)
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Features
9.3
7
9.4
142
9.2
6
9.2
145
8.7
5
8.1
125
8.6
6
9.1
134
9.4
6
9.2
140
8.6
6
8.3
128
9.2
6
9.2
51
Automation Capabilities
Not enough data
8.5
128
Not enough data
8.9
130
8.3
5
7.5
38
Digital Risk Protection (DRP) PlatformsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Vulnerability Management - Digital Risk Protection (DRP) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Incident Response Digital Risk Protection (DRP) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics - Digital Risk Protection (DRP) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI - Exposure Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Risk Identification and Assessment - Exposure Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Integration - Exposure Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Threat Detection & Triage - AI SOC Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Investigation & Enrichment - AI SOC Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response & Remediation - AI SOC Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
InfoSec Experience & Governance - AI SOC Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Records
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Detection and Response (CDR)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Cloud Detection and Response (CDR)
Not enough data
Not enough data
Categories
Categories
Shared Categories
ReliaQuest GreyMatter and eSentire are categorized as Managed Detection and Response (MDR)
Unique Categories
ReliaQuest GreyMatter is categorized as Digital Risk Protection (DRP) Platforms, Exposure Management Platforms, Cloud Detection and Response (CDR), Attack Surface Management, Dark Web Monitoring, Extended Detection and Response (XDR) Platforms, Security Orchestration, Automation, and Response (SOAR), Breach and Attack Simulation (BAS), Incident Response, and AI SOC Agents
eSentire has no unique categories
Reviews
Reviewers' Company Size
ReliaQuest GreyMatter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eSentire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
37.5%
Insurance
12.5%
Higher Education
12.5%
Health, Wellness and Fitness
12.5%
Construction
12.5%
Other
12.5%
Financial Services
22.7%
Legal Services
11.7%
Information Technology and Services
8.0%
Investment Management
6.1%
Hospital & Health Care
4.5%
Other
47.0%
Alternatives
Discussions
How is ReliaQuest different from a traditional MSSP?
1 Comment
Official Response from ReliaQuest GreyMatter
ReliaQuest is not an MSSP. Traditional MSSPs monitor your alerts and send you tickets. Unlike an MSSP, ReliaQuest GreyMatter is a platform that extends the...Read more
Is there a GreyMatter proof-of-value or trial period?
1 Comment
Official Response from ReliaQuest GreyMatter
Yes, ReliaQuest conducts proof-of-value engagements with defined trial periods and success criteria agreed upon with your team before the engagement begins. Read more
How long does it take to set up an integration in GreyMatter?
1 Comment
Official Response from ReliaQuest GreyMatter
GreyMatter integrations can be turned on in seconds. In practice, it’s enabled as quickly as you can provide the required credentials and connectivity....Read more
What is managed detection and response?
2 Comments
AV
Multi signal treat detection and mitigation Read more
What is MDR managed detection and response?
2 Comments
JS
MDR (managed detection and response) is a method or service whereas a third party vendor installs a monitoring solution to detect any malicious code or...Read more
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